G2 reviewers report that Proofpoint Core Email Protection excels in overall user satisfaction, boasting a significantly higher G2 Score compared to MailWasher. Users appreciate its robust email filtering system, which includes features like TAB and trap for quarantining spam, leading to a noticeable reduction in risk.
Users say that Proofpoint's implementation process is straightforward, with many highlighting the intuitive onboarding experience. This contrasts with MailWasher, which, while easy to set up, has fewer recent reviews, suggesting that its user base may not be as active or growing.
Reviewers mention that Proofpoint provides detailed threat information, which is invaluable for investigation and remediation. This level of insight is a key differentiator, as users feel more secure knowing they can quickly address potential threats.
According to verified reviews, MailWasher shines in its flexibility and user control, allowing for tailored email filtering for different users. Users appreciate its quick categorization of emails, which helps them focus on what matters most, although it lacks the extensive features found in Proofpoint.
G2 reviewers highlight the quality of support from both products, with MailWasher receiving praise for its responsive customer service. However, Proofpoint's support is also well-regarded, with users noting its effectiveness in addressing issues promptly, contributing to a more satisfying overall experience.
Users report that while MailWasher is simple and effective for individual users, Proofpoint is better suited for larger enterprises, as evidenced by its higher percentage of enterprise reviews. This makes Proofpoint a more reliable choice for organizations looking for comprehensive email protection solutions.
What is the best way to allow users to safely release quarantined emails to their inbox ?
3 Comments
MM
Hi Kadeem, this is Merry from G2. Sorry to hear you're having these difficulties. Perhaps you have the "Require Admin Privileges to Release" setting on? When...Read more
How is it possible to limit the quaratine folder. I still have too many mails quarantined.
2 Comments
MM
Hi Patrick - this is Merry from G2. Sounds like you get at ton of emails per day! Proofpoint has a ton of tutorials on their YouTube channel & several videos...Read more
Is there a road map to enhance the Smart Search feature?
1 Comment
NC
The Smartserarch tool, is seen more as a troubleshooting tool, the actions you want to do are inside the quarantine folders. But in my opinion, putting some...Read more
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