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Compare Mailtrap and Twilio SendGrid Email API 
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At a Glance
Market Segments
Mid-Market (46.4% of reviews)
Small-Business (68.6% of reviews)
Entry-Level Pricing
Starting at $15.00 10 Emails Per Month
$14.95 to $29.95 per month
Mailtrap
Star Rating
(86)4.8 out of 5
Market Segments
Mid-Market (46.4% of reviews)
Entry-Level Pricing
Starting at $15.00 10 Emails Per Month
Browse all 2 pricing plansTwilio SendGrid Email API
Star Rating
(359)4.0 out of 5
Market Segments
Small-Business (68.6% of reviews)
Entry-Level Pricing
$14.95 to $29.95 per month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Twilio SendGrid Email API excels in its Mail Send API functionality, scoring 9.3, which allows for seamless integration and sending of emails, while Mailtrap's Mail Send API received a perfect score of 10.0, indicating superior performance in this area.
- Reviewers mention that Mailtrap shines in Template Creation, achieving a remarkable score of 9.9, which is significantly higher than Twilio SendGrid's score of 8.0, highlighting Mailtrap's user-friendly interface for designing email templates.
- G2 users indicate that Mailtrap offers exceptional Custom Unsubscribe features, scoring a perfect 10.0, compared to Twilio SendGrid's 8.3, making it easier for users to manage their email lists and comply with regulations.
- Users on G2 report that Mailtrap's Quality of Support is notably better, with a score of 9.0, while Twilio SendGrid's support received a lower score of 7.6, suggesting that Mailtrap provides more effective assistance to its users.
- Reviewers say that Mailtrap's Performance and Reliability is outstanding, scoring a perfect 10.0, which indicates a high level of trust in its email delivery capabilities, whereas Twilio SendGrid scored 8.8, showing room for improvement in this critical area.
- Users report that Mailtrap's Spam Filter Testing feature is highly rated at 9.9, compared to Twilio SendGrid's score of 8.3, suggesting that Mailtrap provides better tools for ensuring emails reach the inbox rather than the spam folder.
Pricing
Entry-Level Pricing
Mailtrap
Email API/SMTP
Starting at $15.00
10 Emails Per Month
One subscription plan for API/SMTP and marketing emails.
- No daily limits
- 5 sending domains
- API and SDKs
Twilio SendGrid Email API
ESSENTIALS (40K, 100K Packages)
$14.95 to $29.95
per month
Two packages to meet your mail sending needs
- Easy to Use APIs and Webhooks
- Detailed Analytics and Reporting
- DKIM Customization
Free Trial
Mailtrap
No trial information availableTwilio SendGrid Email API
Free Trial is available
Ratings
Meets Requirements
9.3
82
8.5
310
Ease of Use
9.1
82
8.2
312
Ease of Setup
9.4
34
8.2
174
Ease of Admin
9.3
25
8.2
173
Quality of Support
8.9
81
7.5
248
Has the product been a good partner in doing business?
9.3
25
7.8
162
Product Direction (% positive)
9.6
78
7.2
297
Features by Category
Email Marketing
9.4
6
Not enough data
9.7
6
Not enough data
9.4
6
Not enough data
9.7
6
Not enough data
9.4
6
Not enough data
9.7
6
Not enough data
Feature Not Available
Not enough data
9.4
6
Not enough data
Feature Not Available
Not enough data
Reporting & Analytics
Feature Not Available
Not enough data
9.4
6
Not enough data
Generative AI
9.7
5
Not enough data
Feature Not Available
Not enough data
Agentic AI - Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
9.3
7
Not enough data
9.5
7
Not enough data
9.2
6
Not enough data
9.7
6
Not enough data
9.4
6
Not enough data
9.7
6
Not enough data
Administration
8.9
34
7.9
85
Feature Not Available
7.5
77
9.0
32
8.1
83
9.1
32
8.1
89
9.0
31
7.9
97
8.8
29
8.3
100
Integrations
9.0
32
8.9
91
Feature Not Available
8.7
83
9.3
33
9.3
120
Feature Not Available
8.3
72
Platform
9.1
31
9.2
86
8.9
31
8.7
70
9.0
28
8.6
74
8.8
26
8.4
116
9.4
29
8.3
109
9.1
32
8.3
121
8.2
22
8.6
87
9.4
32
8.7
126
Diagnosis
8.5
19
8.3
96
8.6
20
8.9
104
8.1
17
8.5
97
8.2
16
8.7
96
Tracking
8.8
19
8.9
115
Feature Not Available
8.4
99
8.3
17
8.7
115
8.4
16
8.5
107
9.1
27
8.4
102
Reporting
8.8
28
8.3
97
9.1
26
8.1
108
Feature Not Available
8.3
93
9.0
24
8.0
107
Agentic AI - Email Deliverability
7.6
7
Not enough data
9.0
7
Not enough data
8.1
7
Not enough data
9.0
7
Not enough data
8.1
7
Not enough data
Platform Basics
9.1
16
Not enough data
8.8
23
Not enough data
8.5
20
Not enough data
Feature Not Available
Not enough data
8.3
19
Not enough data
Platform Data
8.8
22
Not enough data
9.1
26
Not enough data
8.9
25
Not enough data
Agentic AI - Email Testing
8.6
6
Not enough data
7.5
6
Not enough data
8.6
6
Not enough data
7.5
6
Not enough data
8.6
6
Not enough data
Categories
Categories
Shared Categories
Mailtrap and Twilio SendGrid Email API are categorized as Email Deliverability and Transactional Email
Unique Categories
Mailtrap is categorized as Email Testing and Email Marketing
Twilio SendGrid Email API has no unique categories
Reviews
Reviewers' Company Size
Mailtrap
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Twilio SendGrid Email API
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
26.2%
Information Technology and Services
25.0%
Financial Services
7.1%
Insurance
3.6%
Education Management
3.6%
Other
34.5%
Computer Software
18.1%
Information Technology and Services
13.8%
Marketing and Advertising
8.6%
Internet
7.2%
Financial Services
5.5%
Other
46.8%
Alternatives
Discussions
Mailtrap has no discussions with answers
Can I send from more than one domain through SendGrid?
1 Comment
BF
Yes, you can. Here is a more detailed answer from Sendgrid's Docs:...Read more
What is my API Key?
1 Comment
TD
API key is authorization key between two different application or platform. Read more
Twilio SendGrid Email API has no more discussions with answers
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