# Mailsuite vs monday CRM Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Mailsuite excels in **ease of use** , with users appreciating its simplicity and intuitive design. One user highlighted how easy it is to install the Gmail extension, allowing for seamless email tracking without unnecessary hassle.
- **Users say** that monday CRM shines in **customization and visual management** , making it a favorite for tracking leads and opportunities. Reviewers enjoy the ability to generate charts and filters quickly, which enhances their workflow and visibility into deal stages.
- **According to verified reviews** , Mailsuite offers a strong performance in **email tracking features** , with users noting its effectiveness in organizing their inbox and monitoring email productivity. This focus on email management is particularly beneficial for small businesses looking to streamline communication.
- **Reviewers mention** that monday CRM provides a comprehensive **CRM experience** with essential features and integrations, making it suitable for small to mid-sized operations. Users appreciate the customizable pipeline management, which allows for tailored tracking of sales processes.
- **G2 reviewers highlight** that Mailsuite's **quality of support** is commendable, with users feeling well-supported in their email management tasks. This aspect is crucial for those who may need assistance in navigating the tool's features.
- **Users express** that while monday CRM has a robust feature set, it may not be as **affordable** as Mailsuite, which offers a free entry-level option. This pricing difference can be a significant factor for small businesses or startups looking to manage costs effectively.



| | Mailsuite | monday CRM | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 134 | 1,161 | 
| **Largest Market Segment** | Small-Business (53.1% of reviews) | Small-Business (78.9% of reviews) | 
| **Entry Level Price** | Free 1 Users | $12.00 Per Month | 

---
## Top Pros & Cons

### Mailsuite

Pros:
- Ease of Use (3 reviews)
- Email Tracking (2 reviews)

Cons:
- Scheduling Issues (1 reviews)
- Slow Performance (1 reviews)

### monday CRM

Pros:
- Ease of Use (205 reviews)
- Integrations (117 reviews)

Cons:
- Learning Curve (82 reviews)
- Missing Features (82 reviews)

---
## Ratings Comparison
| Rating | Mailsuite | monday CRM | 
|---|---|---|
  | **Meets Requirements** | 9.1 (103 reviews) | 8.6 (823 reviews) | 
  | **Ease of Use** | 9.4 (104 reviews) | 8.9 (885 reviews) | 
  | **Ease of Setup** | 9.4 (21 reviews) | 8.5 (674 reviews) | 
  | **Ease of Admin** | 9.4 (15 reviews) | 8.9 (469 reviews) | 
  | **Quality of Support** | 8.9 (94 reviews) | 8.4 (731 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (15 reviews) | 8.9 (462 reviews) | 
  | **Product Direction (% positive)** | 9.4 (103 reviews) | 9.3 (796 reviews) | 

---
## Pricing

### Mailsuite

#### Entry-Level Pricing

Plan: Free

Price: Free 1 Users

Key Features:
- Unlimited tracking
- Real-time desktop notifications
- Email alerts

[Browse all 2 editions](https://www.g2.com/products/mailsuite/pricing)

#### Free Trial

No

### monday CRM

#### Entry-Level Pricing

Plan: Basic

Price: $12.00 Per Month

Description: Organize all your team’s leads, contacts, & deals

Key Features:
- Unlimited customizable pipelines
- Unlimited contacts
- Unlimited boards

[Browse all 4 editions](https://www.g2.com/products/monday-crm/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Mailsuite** | N/A | N/A |
| **monday CRM** | 7.9/10 | 721 |

#### Sales Force Automation

| Feature | Mailsuite | monday CRM | 
|---|---|---|
| **Contact & Account Management** | Not enough data | 8.6 (557 reviews) | 
| **Partner Relationship Mgmt. (PRM)** | Not enough data | 7.8 (471 reviews) | 
| **Opportunity & Pipeline Mgmt.** | Not enough data | 8.6 (564 reviews) | 
| **Task / Activity Management** | Not enough data | 8.8 (587 reviews) | 
| **Territory & Quota Management** | Not enough data | 7.6 (442 reviews) | 
| **Desktop Integration** | Not enough data | 8.3 (496 reviews) | 
| **Product & Price List Management** | Not enough data | 7.7 (447 reviews) | 
| **Quote & Order Management** | Not enough data | 7.5 (450 reviews) | 
| **Customer Contract Management** | Not enough data | 7.9 (477 reviews) | 

#### Marketing Automation

| Feature | Mailsuite | monday CRM | 
|---|---|---|
| **Email Marketing** | Not enough data | 7.5 (463 reviews) | 
| **Campaign Management** | Not enough data | 7.7 (463 reviews) | 
| **Lead Management** | Not enough data | 8.6 (542 reviews) | 
| **Marketing ROI Analytics** | Not enough data | 7.5 (437 reviews) | 

#### Customer Support

| Feature | Mailsuite | monday CRM | 
|---|---|---|
| **Case Management** | Not enough data | 8.2 (471 reviews) | 
| **Customer Support Portal** | Not enough data | 7.8 (409 reviews) | 
| **Knowledge Base** | Not enough data | 8.2 (433 reviews) | 
| **Call Center Features** | Not enough data | 7.0 (392 reviews) | 
| **Support Analytics** | Not enough data | 7.8 (446 reviews) | 

#### Reporting & Analytics

| Feature | Mailsuite | monday CRM | 
|---|---|---|
| **Reporting** | Not enough data | 8.2 (516 reviews) | 
| **Dashboards** | Not enough data | 8.7 (568 reviews) | 
| **Forecasting** | Not enough data | 8.0 (466 reviews) | 

#### Mobile & Social

| Feature | Mailsuite | monday CRM | 
|---|---|---|
| **Social Collaboration Features** | Not enough data | 7.9 (388 reviews) | 
| **Social Network Integration** | Not enough data | 7.2 (344 reviews) | 
| **Mobile User Support** | Not enough data | 7.7 (470 reviews) | 

#### Platform

| Feature | Mailsuite | monday CRM | 
|---|---|---|
| **Customization** | Not enough data | 8.7 (530 reviews) | 
| **Workflow Capability** | Not enough data | 8.7 (521 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.6 (517 reviews) | 
| **Internationalization** | Not enough data | 8.1 (438 reviews) | 
| **Sandbox / Test Environments** | Not enough data | 7.6 (387 reviews) | 
| **Document & Content Mgmt.** | Not enough data | 8.0 (473 reviews) | 
| **Performance and Reliability** | Not enough data | 8.5 (509 reviews) | 
| **Output Document Generation** | Not enough data | 7.8 (436 reviews) | 

#### Integration

| Feature | Mailsuite | monday CRM | 
|---|---|---|
| **Data Import & Export Tools** | Not enough data | 8.2 (468 reviews) | 
| **Integration APIs** | Not enough data | 7.9 (418 reviews) | 
| **Breadth of Partner Applications** | Not enough data | 8.0 (413 reviews) | 

#### Generative AI

| Feature | Mailsuite | monday CRM | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.1 (314 reviews) | 

#### Agentic AI - CRM

| Feature | Mailsuite | monday CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.2 (61 reviews) | 
| **Multi-step Planning** | Not enough data | 7.5 (61 reviews) | 
| **Cross-system Integration** | Not enough data | 7.5 (58 reviews) | 
| **Adaptive Learning** | Not enough data | 7.3 (60 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.2 (60 reviews) | 
| **Proactive Assistance** | Not enough data | 7.3 (59 reviews) | 
| **Decision Making** | Not enough data | 7.1 (60 reviews) | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Mailsuite** | N/A | N/A |
| **monday CRM** | 7.8/10 | 292 |

#### Agentic AI - Sales Performance Management

| Feature | Mailsuite | monday CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.1 (29 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.0 (29 reviews) | 
| **Proactive Assistance** | Not enough data | 6.8 (28 reviews) | 

#### Incentives

| Feature | Mailsuite | monday CRM | 
|---|---|---|
| **Badges** | Not enough data | 7.3 (215 reviews) | 
| **Triggers** | Not enough data | 7.7 (231 reviews) | 
| **Commission Calculator** | Not enough data | 7.5 (209 reviews) | 
| **Leaderboards** | Not enough data | 7.8 (221 reviews) | 

#### Personalization

| Feature | Mailsuite | monday CRM | 
|---|---|---|
| **Profiles** | Not enough data | 8.2 (258 reviews) | 
| **Custom Reports** | Not enough data | 8.2 (245 reviews) | 
| **Dashboards** | Not enough data | 8.9 (274 reviews) | 
| **Goal Setting** | Not enough data | 8.6 (246 reviews) | 

#### Administrative

| Feature | Mailsuite | monday CRM | 
|---|---|---|
| **Integration** | Not enough data | 8.1 (253 reviews) | 
| **Employee Structure** | Not enough data | 8.2 (246 reviews) | 
| **Behavior Monitoring** | Not enough data | 7.8 (199 reviews) | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Mailsuite** | 8.6/10 | 83 |
| **monday CRM** | 7.6/10 | 205 |

#### Agentic AI - Email Tracking

| Feature | Mailsuite | monday CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.4 (24 reviews) | 
| **Multi-step Planning** | Not enough data | 7.6 (24 reviews) | 
| **Cross-system Integration** | Not enough data | 7.6 (24 reviews) | 
| **Adaptive Learning** | Not enough data | 7.0 (24 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.9 (24 reviews) | 
| **Proactive Assistance** | Not enough data | 6.9 (24 reviews) | 
| **Decision Making** | Not enough data | 7.3 (24 reviews) | 

#### Analytics

| Feature | Mailsuite | monday CRM | 
|---|---|---|
| **Open Rates** | 9.2 (74 reviews) | 8.1 (167 reviews) | 
| **Link Activity** | 9.0 (68 reviews) | 7.9 (143 reviews) | 
| **Attachment Activity** | 8.8 (69 reviews) | Feature Not Available | 

#### Customizations

| Feature | Mailsuite | monday CRM | 
|---|---|---|
| **Email Platform Integration** | 9.0 (63 reviews) | 8.1 (187 reviews) | 
| **Email Scheduling** | 8.5 (59 reviews) | 8.2 (94 reviews) | 
| **Notifications** | 9.1 (75 reviews) | 8.5 (191 reviews) | 
| **Email Categorization** | 8.8 (58 reviews) | 7.9 (88 reviews) | 
| **Templates** | 8.4 (50 reviews) | 8.2 (185 reviews) | 

#### Generative AI

| Feature | Mailsuite | monday CRM | 
|---|---|---|
| **AI Text Generation** | 6.9 (9 reviews) | 7.4 (132 reviews) | 

---
## Categories
**Shared Categories (1):** [Email Tracking Software](https://www.g2.com/categories/email-tracking)


**Unique to monday CRM (2):** [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [CRM Software](https://www.g2.com/categories/crm)


---
## Reviewer Demographics

### By Company Size

| Segment | Mailsuite | monday CRM | 
|---|---|---|
| **Small-Business** | 53.1% | 78.9% | 
| **Mid-Market** | 36.2% | 18.3% | 
| **Enterprise** | 10.8% | 2.8% | 

### By Industry

#### Mailsuite

- **Marketing and Advertising:** 12.3%
- **Information Technology and Services:** 11.5%
- **Computer Software:** 7.7%
- **Education Management:** 5.4%
- **Management Consulting:** 4.6%
- **Human Resources:** 3.8%
- **Higher Education:** 3.8%
- **Internet:** 3.1%
- **Real Estate:** 3.1%
- **Leisure, Travel & Tourism:** 3.1%
- **Other:** 41.5%

#### monday CRM

- **Marketing and Advertising:** 12.4%
- **Information Technology and Services:** 7.7%
- **Construction:** 4.5%
- **Computer Software:** 4.5%
- **Real Estate:** 3.7%
- **Financial Services:** 3.4%
- **Non-Profit Organization Management:** 2.9%
- **Management Consulting:** 2.8%
- **Consulting:** 2.6%
- **Hospital & Health Care:** 2.3%
- **Other:** 53.2%

---
## Alternatives

### Alternatives to Mailsuite

- [Mixmax](https://www.g2.com/products/mixmax/reviews) — 4.6/5 stars (1457 reviews)
- [Vendasta Yesware](https://www.g2.com/products/vendasta-yesware/reviews) — 4.4/5 stars (821 reviews)
- [Boomerang for Gmail](https://www.g2.com/products/boomerang-for-gmail/reviews) — 4.6/5 stars (423 reviews)
- [GMass](https://www.g2.com/products/gmass/reviews) — 4.7/5 stars (1293 reviews)
- [Saleshandy](https://www.g2.com/products/saleshandy/reviews) — 4.6/5 stars (775 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13797 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3568 reviews)
- [Cirrus Insight](https://www.g2.com/products/cirrus-insight/reviews) — 4.2/5 stars (1510 reviews)
- [Reply](https://www.g2.com/products/reply/reviews) — 4.6/5 stars (1542 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)

### Alternatives to monday CRM

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25784 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13797 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3043 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2927 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1231 reviews)
- [Bigin by Zoho CRM](https://www.g2.com/products/bigin-by-zoho-crm/reviews) — 4.6/5 stars (812 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2036 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1157 reviews)
- [Less Annoying CRM](https://www.g2.com/products/less-annoying-crm/reviews) — 4.9/5 stars (660 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14683 reviews)

---
## Top Discussions

### Mailsuite

- Title: [What is the best email tracking software?](https://www.g2.com/discussions/what-is-the-best-email-tracking-software) — 1 comment
  > **Top comment:** "Mailtrack works the best for me."
- Title: [Can I use MailTrack for my personal issues? Like, talk to my friends, because I really liked it, no, by the way, I literally loved!!!](https://www.g2.com/discussions/32680-can-i-use-mailtrack-for-my-personal-issues-like-talk-to-my-friends-because-i-really-liked-it-no-by-the-way-i-literally-loved) — 1 comment, 1 upvote
  > **Top comment:** "Of course! Mailtrack is free and you can use with any Google Workspace of Gmail account. For more information: mailtrack.io"

### monday CRM

- Title: [Can I use Monday.com to set-up an online application or a questionnaire for my external clients?](https://www.g2.com/discussions/can-i-use-monday-com-to-set-up-an-online-application-or-a-questionnaire-for-my-external-clients) — 2 comments, 1 upvote
  > **Top comment:** "Yes.  Easy to do."
- Title: [What is monday sales CRM used for?](https://www.g2.com/discussions/what-is-monday-sales-crm-used-for) — 1 comment
  > **Top comment:** "Monday CRM is used for sales, project management, tracking and so much more. Team collaboration and engagement in addition to automation and task management..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/mailsuite-vs-monday-crm)