Compare Mailgun and SocketLabs
See this
side-by-side comparison of Mailgun vs. SocketLabs
based on preference data from user reviews. Mailgun rates 4.5/5 stars with 240 reviews. By contrast, SocketLabs rates 4.6/5 stars with 36 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
 Mailgun Optimized for quick response |  SocketLabs Optimized for quick response | |
| Star Rating | Mailgun | SocketLabs |
| Market Segments | Mailgun Small-Business (82.1% of reviews) | SocketLabs Small-Business (64.7% of reviews) |
| Entry Level Price | Mailgun Pay Per Use 5,000 free emails per month for your first 3 months. | SocketLabs $0.00 40,000 emails/first month, 2,000 emails/month after that |
Mailgun vs SocketLabs
When assessing the two solutions, reviewers found SocketLabs easier to use, set up, and administer. Reviewers also preferred doing business with SocketLabs overall.
- Reviewers felt that SocketLabs meets the needs of their business better than Mailgun.
- When comparing quality of ongoing product support, reviewers felt that SocketLabs is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of SocketLabs over Mailgun.
Categories
Shared Categories
Mailgun and SocketLabs are categorized as Email Verification and Transactional Email
Unique Categories
Mailgun is categorized as Email Template Builder
SocketLabs is categorized as SAP App Center, Email Marketing, Email Tracking, and Email Deliverability
Pricing
Flex Trial
Pay Per Use5,000 free emails per month for your first 3 months.
Foundation
$35/mo50k emails included
Growth
$80/mo100k emails & 1,000 email validations
Scale
$90/mo 100k emails and 5,000 email validations
Enterprise
Customcustom emails & validations
Free Trial
Free
$0.00 40,000 emails/first month, 2,000 emails/month after that
Basic
$39.95 40,000 emails/month
Professional
$79.95 - $225 100,000-400,000 emails/month
Enterprise
Contact SocketLabs 500,000+ emails/month
‐
Free Trial
Ratings
Meets Requirements
Mailgun
Responses: 225
SocketLabs
Responses: 28
Ease of Use
Mailgun
Responses: 225
SocketLabs
Responses: 28
Ease of Setup
Mailgun
Responses: 152
SocketLabs
Responses: 17
Ease of Admin
Mailgun
Responses: 154
SocketLabs
Responses: 17
Quality of Support
Mailgun
Responses: 175
SocketLabs
Responses: 28
Ease of Doing Business With
Mailgun
Responses: 142
SocketLabs
Responses: 17
Product Direction (% positive)
Mailgun
Responses: 225
SocketLabs
Responses: 29
Features
Administration
Template Creation
Mailgun
Responses: 50
SocketLabs
Responses: 6
Preset Template Availability
Mailgun
Responses: 46
SocketLabs
Responses: 6
Custom Unsubscribe
Mailgun
Responses: 81
SocketLabs
Responses: 7
Email Segmentation
Mailgun
Responses: 75
SocketLabs
Detailed Server Logs
Mailgun
Responses: 171
SocketLabs
Responses: 13
Notifications
Mailgun
Responses: 133
SocketLabs
Responses: 11
Integrations
Webhooks
Mailgun
Responses: 131
SocketLabs
Responses: 8
Event Tracking API
Mailgun
Responses: 120
SocketLabs
Responses: 8
Mail Send API
Mailgun
Responses: 172
SocketLabs
Responses: 11
Spam Filter Testing
Mailgun
Responses: 83
SocketLabs
Platform
Custom Tracking Domain
Mailgun
Responses: 130
SocketLabs
Responses: 11
Multiple Domains
Mailgun
Responses: 135
SocketLabs
Responses: 7
Dedicated IP
Mailgun
Responses: 62
SocketLabs
Responses: 6
Documentation
Mailgun
Responses: 175
SocketLabs
Responses: 11
Sender Reputation Management
Mailgun
Responses: 139
SocketLabs
Responses: 14
Tracking & Reporting
Mailgun
Responses: 174
SocketLabs
Responses: 14
Enterprise Scalability
Mailgun
Responses: 99
SocketLabs
Responses: 8
Performance and Reliability
Mailgun
Responses: 183
SocketLabs
Responses: 14
Reviewers' Company Size
Reviewers of both Mailgun and SocketLabs were most often representing companies in the Small-Business segment.
Small-Business
(50 or fewer emp.)
Mailgun
SocketLabs
Mid-Market
(51-1000 emp.)
Mailgun
SocketLabs
Enterprise
(> 1000 emp.)
Mailgun
SocketLabs
Reviewers' Industry
Information Technology and Services
20.5%
Computer Software
16.2%
Internet
15.0%
Marketing and Advertising
8.1%
Education Management
2.6%
Other
37.6%
Marketing and Advertising
11.8%
Financial Services
11.8%
Market Research
8.8%
Internet
8.8%
Telecommunications
5.9%
Other
52.9%
Reviews
Most Helpful Favorable Review
Olaf L.
Administrator in Internet
Most of all their control panel is very easy to use, just add your domain, add some DNS records and you're ready to go. They offer 10000 free emails every month, that's enough for regular emails. The log file is also very helpful to see where are problems....
Administrator in Accounting
Simple setup with good tools to analyze your emails.
Most Helpful Critical Review
Andrew U.
Administrator in Printing
Customer Support is some of the worst I've ever seen. Over 24 hours to respond to a ticket, no real answers, puts the problem on you, the user. We were delivering e-mails perfectly fine for 4 or 5 months with bounce rates of about ~2% daily. All of the...
Anthony P.
User in Internet
As a Visual Designer I tend to notice design aesthetics that may throw off the viewer. One major thing I noticed is the "Customers Who Trust In SocketLabs" section has very low res images. These easy to miss flaws often detract credibility of the...
Top Alternatives
Discussions
Mailgun
1 comment
- -
If you want to reduce the bounce rate, you need to verify the accounts in your distribution list.
If you want to know about those bounces, use the API.Read more
Mailgun has no more discussions with answers
SocketLabs has no discussions with answers
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