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Compare Mailgun and Mailtrap 
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At a Glance
Market Segments
Small-Business (79.5% of reviews)
Mid-Market (45.9% of reviews)
Entry-Level Pricing
$0.00 Per Month
Starting at $15.00 10 Emails Per Month
Mailgun
Star Rating
(322)4.2 out of 5
Market Segments
Small-Business (79.5% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00 Per Month
Free Trial is available
Browse all 4 pricing plansMailtrap
Star Rating
(87)4.8 out of 5
Market Segments
Mid-Market (45.9% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $15.00 10 Emails Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Mailgun excels in email delivery capabilities, with users highlighting its ability to handle large volumes of emails seamlessly. Many appreciate its developer-friendly API and the detailed documentation that simplifies integration, making it a reliable choice for transactional emails.
- Users say that Mailtrap stands out for its user-friendly interface and effective support. Reviewers have praised its drag-and-drop editor, which makes email creation straightforward, and its email sandbox feature, which helps teams manage and review emails generated in development environments without cluttering their inboxes.
- According to verified reviews, Mailgun has a larger volume of feedback, indicating a broader user base. However, despite its higher number of reviews, its overall satisfaction score is lower than Mailtrap's, suggesting that while many users engage with Mailgun, their experiences may not be as consistently positive.
- Reviewers mention that Mailtrap's support is timely and effective, which is crucial for users who need quick resolutions. This level of support is often highlighted as a key factor in user satisfaction, especially for teams that rely on efficient communication during development cycles.
- Users report that while Mailgun is strong in transactional email delivery, it sometimes struggles with specific workflow needs, leading to configuration challenges. In contrast, Mailtrap's focus on email testing and sandboxing provides a more tailored solution for development environments, which many users find invaluable.
- G2 reviewers highlight that Mailtrap's overall user experience is enhanced by its ease of setup and administration, with many users finding it self-explanatory. This contrasts with Mailgun, where some users have noted a steeper learning curve, particularly for those less familiar with email delivery systems.
Pricing
Entry-Level Pricing
Mailgun
Free
$0.00
Per Month
Flexible plans built for email delivery. Try it out for free. Free plan includes 100 emails/day.
- 100 emails per day
- Ticket support
- RESTful email APIs and SMTP relay
Mailtrap
Email API/SMTP
Starting at $15.00
10 Emails Per Month
One subscription plan for API/SMTP and marketing emails.
- No daily limits
- 5 sending domains
- API and SDKs
Free Trial
Mailgun
Free Trial is available
Mailtrap
No trial information availableRatings
Meets Requirements
8.8
283
9.3
82
Ease of Use
8.7
286
9.2
83
Ease of Setup
8.7
200
9.4
35
Ease of Admin
8.8
184
9.3
25
Quality of Support
8.1
229
8.9
81
Has the product been a good partner in doing business?
8.7
172
9.3
25
Product Direction (% positive)
7.5
284
9.6
78
Features by Category
Email Marketing
Not enough data
9.4
6
Not enough data
9.7
6
Not enough data
9.4
6
Not enough data
9.7
6
Not enough data
9.4
6
Not enough data
9.7
6
Not enough data
Feature Not Available
Not enough data
9.4
6
Not enough data
Feature Not Available
Reporting & Analytics
Not enough data
Feature Not Available
Not enough data
9.4
6
Generative AI
Not enough data
9.7
5
Not enough data
Feature Not Available
Agentic AI - Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
9.3
7
Not enough data
9.5
7
Not enough data
9.2
6
Not enough data
9.7
6
Not enough data
9.4
6
Not enough data
9.7
6
Administration
7.2
86
8.8
35
6.9
82
Feature Not Available
8.1
120
9.0
32
7.7
113
9.1
32
8.4
215
9.0
31
8.2
174
8.8
29
Integrations
8.7
170
9.0
32
8.7
162
Feature Not Available
9.3
217
9.3
33
8.0
125
Feature Not Available
Platform
9.0
170
9.1
31
8.8
175
8.9
31
8.1
102
9.0
28
8.7
218
8.9
27
8.2
182
9.4
29
8.5
219
9.1
32
8.5
144
8.2
22
8.9
231
9.4
33
Diagnosis
9.2
6
8.5
19
9.2
6
8.6
20
9.0
5
8.1
17
9.0
5
8.2
16
Tracking
8.9
6
8.8
19
8.7
5
Feature Not Available
9.3
5
8.3
17
7.3
5
8.4
16
8.7
5
9.1
27
Reporting
9.3
5
8.8
28
8.7
5
9.1
26
8.7
5
Feature Not Available
9.0
5
9.0
24
Agentic AI - Email Deliverability
Not enough data
7.6
7
Not enough data
9.0
7
Not enough data
8.1
7
Not enough data
9.0
7
Not enough data
8.1
7
Platform Basics
Not enough data
9.1
16
Not enough data
8.8
23
Not enough data
8.5
20
Not enough data
Feature Not Available
Not enough data
8.3
19
Platform Data
Not enough data
8.8
22
Not enough data
9.1
26
Not enough data
8.9
25
Agentic AI - Email Testing
Not enough data
8.6
6
Not enough data
7.5
6
Not enough data
8.6
6
Not enough data
7.5
6
Not enough data
8.6
6
Generative AI
6.9
6
Not enough data
5.3
6
Not enough data
Agentic AI - Email Verification
Not enough data
Not enough data
Categories
Categories
Shared Categories
Mailgun and Mailtrap are categorized as Transactional Email, Email Deliverability, and Email Testing
Unique Categories
Mailgun is categorized as Email Verification
Mailtrap is categorized as Email Marketing
Reviews
Reviewers' Company Size
Mailgun
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Mailtrap
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
18.4%
Computer Software
16.2%
Internet
12.0%
Marketing and Advertising
9.4%
Hospital & Health Care
1.9%
Other
42.1%
Computer Software
25.9%
Information Technology and Services
24.7%
Financial Services
7.1%
Insurance
3.5%
Education Management
3.5%
Other
35.3%
Alternatives
Discussions
What is Mailgun used for?
2 Comments
MF
MailGun is a paid application that integrates functionalities such as email in mobile and web apps. The integration is usually done using APIs.Read more
How to track emails?
1 Comment
TN
You can track user clickable emails by enabling them under domain settings. There's click tracking, open tracking, and unsubscribe tracking. Keep in mind...Read more
How is Mailgun priced?
1 Comment
TN
They have pay as you go and fixed pricing here: https://www.mailgun.com/pricing/Read more
Mailtrap has no discussions with answers
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