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Compare MailerSend and Mailtrap 
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At a Glance
Market Segments
Small-Business (97.7% of reviews)
Mid-Market (46.4% of reviews)
Entry-Level Pricing
Free 500 Emails Per Month
Starting at $15.00 10 Emails Per Month
MailerSend
Star Rating
(45)4.2 out of 5
Market Segments
Small-Business (97.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free 500 Emails Per Month
Browse all 4 pricing plansMailtrap
Star Rating
(87)4.8 out of 5
Market Segments
Mid-Market (46.4% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $15.00 10 Emails Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Mailtrap excels in overall user satisfaction, boasting a significantly higher G2 Score compared to MailerSend. Users appreciate the combination of reliable performance and effective support, with one user highlighting the "timely and on point support" as a key benefit.
- According to verified reviews, Mailtrap's user experience is enhanced by its intuitive design and features like the drag-and-drop editor, making it easy for users to navigate and utilize. In contrast, while MailerSend is also noted for its ease of use, it doesn't quite match the level of satisfaction reported by Mailtrap users.
- Users say that Mailtrap's email sandbox feature is a standout, allowing teams to trap and review emails generated in development environments without cluttering their inboxes. This functionality has been a game-changer for many, whereas MailerSend, while effective, lacks a similar feature that addresses this specific need.
- Reviewers mention that Mailtrap's implementation process is quick and straightforward, with many users praising the ease of setup. This is particularly beneficial for teams looking to get started without extensive configuration, while MailerSend, although easy to install, does not receive the same level of acclaim for its setup experience.
- Users highlight the quality of support from both platforms, but Mailtrap edges out with a slightly higher satisfaction score. Users have expressed appreciation for Mailtrap's responsive support team, which has been described as "very efficient and fast," similar to the positive feedback for MailerSend, but with a stronger emphasis on Mailtrap's reliability.
- According to recent feedback, Mailtrap's product direction and feature updates are viewed positively, with users feeling confident in its ongoing development. In contrast, MailerSend's product direction has received mixed reviews, indicating that some users may have concerns about its future enhancements.
Pricing
Entry-Level Pricing
MailerSend
Free
Free
500 Emails Per Month
Get started for FREE with 500 emails per month, then upgrade for as little as $7/month for up to 5,000 emails!
- 1 user seat
- 1 template
- Drag & Drop email builder
Mailtrap
Email API/SMTP
Starting at $15.00
10 Emails Per Month
One subscription plan for API/SMTP and marketing emails.
- No daily limits
- 5 sending domains
- API and SDKs
Free Trial
MailerSend
Free Trial is available
Mailtrap
No trial information availableRatings
Meets Requirements
8.3
33
9.3
82
Ease of Use
8.8
34
9.1
82
Ease of Setup
9.3
25
9.4
34
Ease of Admin
9.5
23
9.3
25
Quality of Support
8.8
32
8.9
81
Has the product been a good partner in doing business?
8.8
22
9.3
25
Product Direction (% positive)
7.4
31
9.6
78
Features by Category
Email Marketing
Not enough data
9.4
6
Not enough data
9.7
6
Not enough data
9.4
6
Not enough data
9.7
6
Not enough data
9.4
6
Not enough data
9.7
6
Not enough data
Feature Not Available
Not enough data
9.4
6
Not enough data
Feature Not Available
Reporting & Analytics
Not enough data
Feature Not Available
Not enough data
9.4
6
Generative AI
Not enough data
9.7
5
Not enough data
Feature Not Available
Agentic AI - Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
9.3
7
Not enough data
9.5
7
Not enough data
9.2
6
Not enough data
9.7
6
Not enough data
9.4
6
Not enough data
9.7
6
Administration
8.5
22
8.9
34
8.5
21
Feature Not Available
8.5
18
9.0
32
8.3
19
9.1
32
8.9
19
9.0
31
8.6
23
8.8
29
Integrations
9.2
19
9.0
32
8.7
19
Feature Not Available
9.0
24
9.3
33
8.6
15
Feature Not Available
Platform
9.3
19
9.1
31
8.7
17
8.9
31
8.7
15
9.0
28
8.9
24
8.8
26
8.9
19
9.4
29
8.7
19
9.1
32
8.8
13
8.2
22
9.3
22
9.4
32
Diagnosis
Not enough data
8.5
19
Not enough data
8.6
20
Not enough data
8.1
17
Not enough data
8.2
16
Tracking
Not enough data
8.8
19
Not enough data
Feature Not Available
Not enough data
8.3
17
Not enough data
8.4
16
Not enough data
9.1
27
Reporting
Not enough data
8.8
28
Not enough data
9.1
26
Not enough data
Feature Not Available
Not enough data
9.0
24
Agentic AI - Email Deliverability
Not enough data
7.6
7
Not enough data
9.0
7
Not enough data
8.1
7
Not enough data
9.0
7
Not enough data
8.1
7
Platform Basics
Not enough data
9.1
16
Not enough data
8.8
23
Not enough data
8.5
20
Not enough data
Feature Not Available
Not enough data
8.3
19
Platform Data
Not enough data
8.8
22
Not enough data
9.1
26
Not enough data
8.9
25
Agentic AI - Email Testing
Not enough data
8.6
6
Not enough data
7.5
6
Not enough data
8.6
6
Not enough data
7.5
6
Not enough data
8.6
6
Categories
Categories
Shared Categories
MailerSend and Mailtrap are categorized as Transactional Email
Unique Categories
MailerSend has no unique categories
Reviews
Reviewers' Company Size
MailerSend
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Mailtrap
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
18.2%
Information Technology and Services
13.6%
Education Management
11.4%
Human Resources
6.8%
Professional Training & Coaching
4.5%
Other
45.5%
Computer Software
26.2%
Information Technology and Services
25.0%
Financial Services
7.1%
Insurance
3.6%
Education Management
3.6%
Other
34.5%
Alternatives
Discussions
What is the use of Mailersend?
1 Comment
Official Response from MailerSend
Great question! For those wondering what MailerSend does - It’s for businesses that want to send automated emails relating to online purchases, sign-ups,...Read more
What is MailerSend?
1 Comment
Official Response from MailerSend
MailerSend is a transactional email service businesses use to send their important customer emails.
Read more
What does Mailersend do?
1 Comment
Official Response from MailerSend
MailerSend integrates with your website or app to send automated emails whenever a user or customer completes an action.
For example, if a customer makes...Read more
Mailtrap has no discussions with answers
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