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Compare Mailchimp and Zoho Campaigns

See this
side-by-side comparison of Mailchimp vs. Zoho Campaigns
based on preference data from user reviews. Mailchimp rates 4.3/5 stars with 10,940 reviews. By contrast, Zoho Campaigns rates 4.3/5 stars with 779 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
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Mailchimp
Mailchimp
(10,940)
4.3 out of 5
Mailchimp
Zoho Campaigns
Zoho Campaigns
(779)
4.3 out of 5
Zoho Campaigns
Star Rating
Zoho Campaigns
Zoho Campaigns
Market Segments
Mailchimp
Mailchimp
Small-Business (72.0% of reviews)
Zoho Campaigns
Zoho Campaigns
Small-Business (86.4% of reviews)
Entry Level Price
Mailchimp
Mailchimp
$0
Zoho Campaigns
Zoho Campaigns
$0 2000 subscribers, 12000 emails per month

Mailchimp vs Zoho Campaigns

When assessing the two solutions, reviewers found Mailchimp easier to use, set up, and administer. However, reviewers preferred doing business with Zoho Campaigns overall.

  • Mailchimp and Zoho Campaigns both meet the requirements of our reviewers at a comparable rate.
  • When comparing quality of ongoing product support, reviewers felt that Zoho Campaigns is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Zoho Campaigns over Mailchimp.
Categories
Shared Categories
Mailchimp
Mailchimp
Zoho Campaigns
Zoho Campaigns
Mailchimp and Zoho Campaigns are categorized as Email Marketing
Unique Categories
Mailchimp
Mailchimp is categorized as Email Deliverability
Zoho Campaigns
Zoho Campaigns is categorized as Transactional Email and Email Template Builder
Pricing
Mailchimp
Mailchimp Pricing
Free
$0
Essentials
$9.99/ month and up
Standard
$14.99/ month and up
Premium
$299.00/month and up
Free Trial
Zoho Campaigns
Zoho Campaigns Pricing
Free
$02000 subscribers, 12000 emails per month
Email-based
$3500 Email Credits
Subscriber-based
$5500 Subscribers
Pay-as-you-go
$6250 Email Credits
Free Trial
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Ratings
Meets Requirements
Mailchimp
Mailchimp
8.7
Responses: 9776
Zoho Campaigns
Zoho Campaigns
8.7
Responses: 620
Ease of Use
Mailchimp
Mailchimp
8.7
Responses: 9832
Zoho Campaigns
Zoho Campaigns
8.4
Responses: 622
Ease of Setup
Mailchimp
Mailchimp
8.6
Responses: 4554
Zoho Campaigns
Zoho Campaigns
8.4
Responses: 408
Ease of Admin
Mailchimp
Mailchimp
8.7
Responses: 4547
Zoho Campaigns
Zoho Campaigns
8.6
Responses: 408
Quality of Support
Mailchimp
Mailchimp
8.0
Responses: 7358
Zoho Campaigns
Zoho Campaigns
8.4
Responses: 567
Ease of Doing Business With
Mailchimp
Mailchimp
8.6
Responses: 4096
Zoho Campaigns
Zoho Campaigns
8.7
Responses: 397
Product Direction (% positive)
Mailchimp
Mailchimp
7.8
Responses: 9667
Zoho Campaigns
Zoho Campaigns
8.4
Responses: 608
Features
Email Marketing
Email and Mobile Preview
Mailchimp
Mailchimp
8.9
Responses: 7860
Verified Feature
Zoho Campaigns
Zoho Campaigns
8.4
Responses: 467
Verified Feature
Manage Email Lists
Mailchimp
Mailchimp
8.3
Responses: 7981
Verified Feature
Zoho Campaigns
Zoho Campaigns
8.4
Responses: 495
Verified Feature
High-Volume Sending
Mailchimp
Mailchimp
8.7
Responses: 7132
Verified Feature
Zoho Campaigns
Zoho Campaigns
8.5
Responses: 426
Verified Feature
Building and Personalizing Emails
Mailchimp
Mailchimp
8.7
Responses: 8033
Verified Feature
Zoho Campaigns
Zoho Campaigns
8.4
Responses: 488
Verified Feature
Sending Outbound Emails
Mailchimp
Mailchimp
9.0
Responses: 7918
Verified Feature
Zoho Campaigns
Zoho Campaigns
8.7
Responses: 476
Verified Feature
Manage Email Deliverability
Mailchimp
Mailchimp
8.6
Responses: 7570
Verified Feature
Zoho Campaigns
Zoho Campaigns
8.3
Responses: 467
Verified Feature
Automated Email Responses
Mailchimp
Mailchimp
8.4
Responses: 5739
Verified Feature
Zoho Campaigns
Zoho Campaigns
8.5
Responses: 386
Verified Feature
Multi-user Account
Mailchimp
Mailchimp
8.4
Responses: 735
Verified Feature
Zoho Campaigns
Zoho Campaigns
8.5
Responses: 157
Verified Feature
Surveys
Mailchimp
Mailchimp
7.8
Responses: 560
Verified Feature
Zoho Campaigns
Zoho Campaigns
8.4
Responses: 141
Reporting & Analytics
A/B Testing
Mailchimp
Mailchimp
8.2
Responses: 4246
Verified Feature
Zoho Campaigns
Zoho Campaigns
8.3
Responses: 297
Verified Feature
Basic Reporting
Mailchimp
Mailchimp
8.6
Responses: 6930
Verified Feature
Zoho Campaigns
Zoho Campaigns
8.7
Responses: 434
Verified Feature
Platform
User, Role, and Access Management
Mailchimp
Mailchimp
8.7
Responses: 3101
Verified Feature
Zoho Campaigns
Zoho Campaigns
8.8
Responses: 283
Verified Feature
Internationalization
Mailchimp
Mailchimp
8.4
Responses: 2109
Verified Feature
Zoho Campaigns
Zoho Campaigns
8.7
Responses: 200
Verified Feature
Performance and Reliability
Mailchimp
Mailchimp
8.9
Responses: 3336
Verified Feature
Zoho Campaigns
Zoho Campaigns
8.8
Responses: 291
Verified Feature
Integration
Data Import & Export Tools
Mailchimp
Mailchimp
8.5
Responses: 2974
Verified Feature
Zoho Campaigns
Zoho Campaigns
8.7
Responses: 288
Verified Feature
Integration APIs
Mailchimp
Mailchimp
8.3
Responses: 2006
Verified Feature
Zoho Campaigns
Zoho Campaigns
8.7
Responses: 198
Verified Feature
Breadth of Partner Applications
Mailchimp
Mailchimp
8.3
Responses: 1833
Verified Feature
Zoho Campaigns
Zoho Campaigns
8.5
Responses: 194
Verified Feature
CRM Integration
Mailchimp
Mailchimp
8.2
Responses: 208
Verified Feature
Zoho Campaigns
Zoho Campaigns
8.7
Responses: 104
Verified Feature
Social Media Integration
Mailchimp
Mailchimp
8.5
Responses: 285
Verified Feature
Zoho Campaigns
Zoho Campaigns
8.8
Responses: 91
Verified Feature
E-Commerce Integration
Mailchimp
Mailchimp
8.3
Responses: 201
Verified Feature
Zoho Campaigns
Zoho Campaigns
8.8
Responses: 53
Verified Feature
Reviewers' Company Size
Reviewers of both Mailchimp and Zoho Campaigns were most often representing companies in the Small-Business segment.
Small-Business
(50 or fewer emp.)
Mailchimp
Mailchimp
72.0%
Zoho Campaigns
Zoho Campaigns
86.4%
Mid-Market
(51-1000 emp.)
Mailchimp
Mailchimp
20.8%
Zoho Campaigns
Zoho Campaigns
11.7%
Enterprise
(> 1000 emp.)
Mailchimp
Mailchimp
7.2%
Zoho Campaigns
Zoho Campaigns
1.9%
Reviewers' Industry
Mailchimp
Mailchimp Industry
Marketing and Advertising
15.1%
Non-Profit Organization Management
6.0%
Computer Software
4.4%
Information Technology and Services
4.2%
Education Management
3.4%
Other
66.8%
Zoho Campaigns
Zoho Campaigns Industry
Information Technology and Services
11.9%
Marketing and Advertising
9.9%
Computer Software
5.9%
Retail
3.9%
Education Management
3.6%
Other
65.0%
Reviews
Most Helpful Favorable Review
Mailchimp
Shivani S.
User in Consumer Electronics

I like the way that I can prepare promotional mails on mailchimp using already integrated mail templates within the mailchimp. It provides excellent service in terms of mail distribution and data entry during the process of mail preparing. I can automate my...

Zoho Campaigns
Ben B.
Administrator in Information Technology and Services

It integrates very nicely with Zoho CRM. I use Z-CRM for my small side business and love it for it's simplicity! I'm equally pleased with Z-Campaigns. The Sync to/from Z-CRM is pretty tight. It's easy to setup drip campaigns based on dates or other actions...

Most Helpful Critical Review
Mailchimp
Christian K.
Administrator in Leisure, Travel & Tourism

Customer service does not know their own terms and conditions but seem to make stuff up on the fly. Even after I sent the T&Cs back to them they still answered with something else.

Zoho Campaigns
Jason E.
Administrator in Computer Software

Everything. Creating an email sucks. Not intuitive at all. I never know if the emails actually send. We have a huge problem with Gmail delivery and Zoho tries to blame delivery issues on subject line content. After almost a year of using the tool, I...

Discussions
Mailchimp
Mailchimp Discussions
What is the best way to implement Mailchimp with Wordpress to get maximum email subscribers?
4 comments
AS
That depends on what you want to do with your subscribers. It may sound strange but recently for us, https://subscribers.com/ has been working at first...Read more
can i send user tailored mails?
3 comments
KM
I have user specific mails that go out to my clients which are stored on the cloud as a "pdf" till such time as you require that email presentation for that...Read more
What does the future look like for Mailchimp?
3 comments
Patrick G.
PG
While we cannot forecast the future, I would suggest that Mailchimp's concern for large and small, rich and poor users, will set it apart for success....Read more
Zoho Campaigns
Zoho Campaigns Discussions
Is there a way to avoid emails going into spam folders?
2 comments
TS
There are a few things that you can do to ensure your email don't go to the spam 1. Copy - Makes sure you don't have content that trigger the spam...Read more
How can I make my campaigns disappear in spam folders?
2 comments
AB
Have you enabled a DMARC policy for your domain ? You must set up DKIM and SPF records in order to send emails and do a better deliverability result. Read more
Can you implement the SURVEYS directly into the email that is sent?
2 comments
Tanfel I.
TI
Yes you can. Read more
Screenshots
Mailchimp
Mailchimp Screenshots
Zoho Campaigns
Zoho Campaigns Screenshots
Videos
Mailchimp
Mailchimp Videos
Video Preview
Zoho Campaigns
Zoho Campaigns Videos
No videos provided
Downloads
Mailchimp
Mailchimp Downloads
No downloads provided
Zoho Campaigns
Zoho Campaigns Downloads
No downloads provided
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