Introducing G2.ai, the future of software buying.Try now
Compare Mailbird and Zoom Workplace 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Typewise
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Ultatel
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
CrankWheel
Visit Website
At a Glance
Market Segments
Small-Business (80.2% of reviews)
Small-Business (51.0% of reviews)
Entry-Level Pricing
$5.75 Per Month
Free
Mailbird
Star Rating
(101)3.6 out of 5
Market Segments
Small-Business (80.2% of reviews)
Pros & Cons
Entry-Level Pricing
$5.75 Per Month
Browse all 3 pricing plansZoom Workplace
Star Rating
(55,203)4.5 out of 5
Market Segments
Small-Business (51.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Mailbird's "Unified Inbox" feature, while functional, has a lower score of 6.7 compared to Zoom Workplace's 8.2, which allows for better organization and management of multiple email accounts.
- Reviewers mention that Mailbird's "Email Automation" feature scores only 3.7, indicating limitations in automating repetitive tasks, whereas Zoom Workplace excels with its robust automation capabilities, scoring 8.2.
- G2 users highlight that Mailbird's "Quality of Support" is rated at 7.0, which some users find lacking, while Zoom Workplace's support is rated significantly higher at 8.7, suggesting a more responsive and helpful customer service experience.
- Users on G2 appreciate Zoom Workplace's "Video Conferencing" feature, which scores 9.3, providing high-quality video calls, while Mailbird's capabilities in this area are not as strong, leading to a less satisfactory experience for users needing reliable video communication.
- Reviewers say that Mailbird's "Ease of Use" is rated at 7.7, which some find acceptable, but Zoom Workplace shines with a score of 9.1, making it more user-friendly and easier to navigate for new users.
- Users report that Zoom Workplace's "Integrations" feature, scoring 8.2, allows for seamless connectivity with various applications, while Mailbird's integration options are more limited, affecting overall productivity for users who rely on multiple tools.
Pricing
Entry-Level Pricing
Mailbird
Mailbird Premium Yearly
$5.75
Per Month
A yearly subscription that gives you access to both Mailbird for Windows and Mailbird for Mac on up to three devices. This plan includes all future Mailbird updates—both minor and major—because Lifetime Updates are built in by default.
- Access to Mailbird for Windows and Mailbird for Mac
- Lifetime Updates included by default
- Manage unlimited email accounts
Zoom Workplace
Basic
Free
- Meetings: up to 40 minutes per meeting
- Number of meetings: Unlimited
- 100 Attendees per meeting
Free Trial
Mailbird
Free Trial is available
Zoom Workplace
Free Trial is available
Ratings
Meets Requirements
7.2
79
9.2
42,211
Ease of Use
7.7
79
9.1
42,345
Ease of Setup
8.1
22
9.1
13,511
Ease of Admin
9.3
14
9.0
12,242
Quality of Support
6.9
64
8.7
31,167
Has the product been a good partner in doing business?
7.9
11
9.1
11,423
Product Direction (% positive)
6.9
78
8.3
39,699
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
Not enough data
9.0
6553
|
Verified
Not enough data
9.1
6753
|
Verified
Not enough data
8.8
6011
|
Verified
Collaboration
Not enough data
8.6
5113
|
Verified
Not enough data
9.1
6750
|
Verified
Not enough data
9.0
6507
|
Verified
Not enough data
8.7
4980
|
Verified
Not enough data
9.3
7094
|
Verified
Functionality
Not enough data
8.5
5067
|
Verified
Not enough data
9.0
6316
|
Verified
Not enough data
8.7
4828
|
Verified
Agentic AI - Virtual Classroom
Not enough data
8.1
108
Business Instant Messaging
Not enough data
8.6
498
Not enough data
8.7
515
Not enough data
8.5
498
Business Instant Messaging
Not enough data
9.0
496
Not enough data
9.2
500
Business Instant Messaging
Not enough data
8.9
494
Not enough data
8.9
500
Not enough data
8.5
491
Generative AI - Business Instant Messaging
Not enough data
8.5
173
AI - Business Instant Messaging
Not enough data
8.4
171
Not enough data
8.4
171
Not enough data
8.3
170
Not enough data
8.3
170
Agentic AI - Business Instant Messaging
Not enough data
7.7
82
Not enough data
7.6
77
Grammar
Not enough data
8.9
72
Not enough data
8.6
72
Not enough data
8.9
73
Formatting
Not enough data
8.6
71
Not enough data
8.4
69
Not enough data
8.5
70
Content
Not enough data
8.6
70
Not enough data
8.4
69
Not enough data
8.6
69
Product Type
Not enough data
8.9
69
Not enough data
8.8
68
Generative AI
Not enough data
8.8
64
Not enough data
9.0
66
Design Tools
Not enough data
8.6
286
Not enough data
8.6
283
Not enough data
8.2
276
Not enough data
8.3
277
Not enough data
8.6
280
Communication Tools
Not enough data
8.7
279
Not enough data
8.9
286
Integrations
Not enough data
8.2
272
Not enough data
8.7
273
Software Offering
Not enough data
8.5
277
Not enough data
9.3
281
Not enough data
8.8
277
Agentic AI - Collaborative Whiteboard
Not enough data
8.0
76
Not enough data
7.9
76
Not enough data
7.8
74
Presenter Tools
Not enough data
9.0
16921
Not enough data
8.6
12633
|
Verified
Not enough data
8.7
13550
|
Verified
Not enough data
8.9
17363
|
Verified
Conferencing Options
Not enough data
9.1
19367
|
Verified
Not enough data
9.2
19505
|
Verified
Not enough data
9.3
21460
|
Verified
Application Tools
Not enough data
8.9
16002
|
Verified
Not enough data
9.1
19189
|
Verified
Not enough data
8.8
16112
|
Verified
Agentic AI - Screen Sharing
Not enough data
7.4
235
Platform Basics
Not enough data
9.1
397
Not enough data
9.1
399
Not enough data
7.8
379
Platform Content
Not enough data
8.1
374
Not enough data
7.8
373
Not enough data
9.0
389
Platform Additional Functionality
Not enough data
8.4
393
Not enough data
8.1
377
Agentic AI - Screen and Video Capture
Not enough data
7.6
137
Inbox Tools
8.6
33
8.1
100
7.4
33
8.2
101
7.6
30
8.7
101
7.8
31
8.7
100
Coordination Tools
7.7
30
8.8
108
7.6
33
8.8
102
7.1
26
8.4
103
Software Options
7.4
35
9.1
102
Feature Not Available
8.9
102
Email Client - Agentic AI
Not enough data
7.6
52
Not enough data
7.9
53
Platform Basics
Not enough data
8.8
65
Not enough data
8.2
61
Not enough data
8.8
40
Not enough data
8.7
42
Not enough data
8.3
41
Not enough data
8.0
41
Not enough data
8.3
42
Platform Data
Not enough data
8.1
61
Not enough data
8.4
59
Not enough data
8.3
60
Not enough data
8.5
62
Platform Interoperability
Not enough data
8.8
66
Not enough data
8.3
62
Platform Additional Functionality
Not enough data
8.6
60
Additional Functionality - Visitor Management
Not enough data
8.1
36
Not enough data
8.1
36
Not enough data
8.6
37
Not enough data
7.8
37
Agentic AI - Visitor Management
Not enough data
7.8
27
Platform Basics
Not enough data
8.7
26
Not enough data
8.9
27
Not enough data
8.6
29
Platform Content
Not enough data
8.5
26
Not enough data
8.0
26
Platform Interoperability
Not enough data
8.5
28
Platform Additional Functionality
Not enough data
8.4
29
Not enough data
8.1
28
Not enough data
8.5
25
Agentic AI - Digital Signage
Not enough data
6.9
9
Collaboration Tools
Not enough data
9.2
30624
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
14692
|
Verified
Not enough data
9.1
14782
|
Verified
Meeting Coordination
Not enough data
8.9
28021
|
Verified
Not enough data
9.0
27123
|
Verified
Not enough data
8.9
27444
|
Verified
Not enough data
9.0
15148
|
Verified
Software Type
Not enough data
8.9
26470
|
Verified
Not enough data
8.8
13919
|
Verified
Not enough data
9.2
15818
|
Verified
Agentic AI - Video Conferencing
Not enough data
7.9
439
Not enough data
7.9
439
Not enough data
7.9
436
Calendar View
Not enough data
8.3
389
Not enough data
8.5
398
Shared Calendar
Not enough data
8.5
380
Not enough data
8.3
389
Accessibility
Not enough data
8.3
385
Not enough data
8.0
383
Integration
Not enough data
8.3
379
Not enough data
8.2
384
Not enough data
8.5
378
Notifications
Not enough data
8.3
383
Not enough data
7.9
381
Generative AI
Not enough data
7.4
302
Not enough data
7.5
309
Not enough data
7.6
312
Agentic AI - Calendar
Not enough data
7.8
122
Design
Not enough data
9.2
43
Not enough data
9.3
43
Not enough data
9.3
43
Collaboration
Not enough data
9.4
44
Not enough data
9.2
44
File Types
Not enough data
9.0
42
Not enough data
9.1
42
Not enough data
8.9
42
Edit & Revise
Not enough data
9.1
42
Not enough data
9.0
42
Not enough data
9.2
42
Integrate & Embed
Not enough data
9.2
44
Not enough data
9.1
43
Not enough data
9.3
43
Operating System
Not enough data
9.3
44
Not enough data
9.1
43
Not enough data
8.9
40
Generative AI
Not enough data
9.1
41
Not enough data
9.3
41
Not enough data
9.2
41
Not enough data
9.4
40
Not enough data
9.0
41
Agentic AI - Document Creation
Not enough data
9.3
24
Sorting & Filtering
5.5
13
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
4.7
11
Not enough data
Integrations
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Time Management
6.9
12
Not enough data
Feature Not Available
Not enough data
6.1
11
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Email Management
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
7.7
645
Not enough data
8.6
669
Not enough data
8.9
669
Not enough data
7.7
638
Not enough data
7.6
631
Branding & Customizatio
Not enough data
8.1
644
Not enough data
8.5
657
Not enough data
8.1
633
Automatic Rules & Configurations
Not enough data
8.4
639
Not enough data
8.5
652
Not enough data
8.4
656
Agentic AI - Business Scheduling
Not enough data
7.4
165
Not enough data
7.5
166
Seating Options
Not enough data
8.4
19
Not enough data
8.1
19
Not enough data
8.6
19
Not enough data
8.9
19
Tech Stack
Not enough data
8.5
21
Not enough data
8.8
20
Not enough data
9.2
22
Not enough data
8.5
19
Generative AI
Not enough data
7.6
19
Not enough data
7.5
19
Not enough data
7.2
19
Not enough data
7.5
19
Meeting Prep - AI Meeting Assistants
Not enough data
8.5
119
Not enough data
8.7
122
Not enough data
8.5
122
Meeting Automation - AI Meeting Assistants
Not enough data
8.9
131
Not enough data
8.7
123
Not enough data
8.8
121
Meeting Insights - AI Meeting Assistants
Not enough data
8.3
122
Not enough data
8.4
120
Not enough data
9.0
126
Accessibility - AI Meeting Assistants
Not enough data
8.3
118
Not enough data
8.6
123
Not enough data
8.3
115
Agentic AI - AI Meeting Assistants
Not enough data
7.8
77
Not enough data
7.8
77
Not enough data
8.1
77
Not enough data
7.9
77
Agentic AI - Productivity Bots
Not enough data
8.2
11
Not enough data
8.2
11
Not enough data
8.5
11
Not enough data
8.2
11
Agentic AI - UCaaS Platforms
Not enough data
7.2
6
Not enough data
7.8
6
Not enough data
8.6
6
Not enough data
8.3
6
Extensions
Not enough data
8.9
1480
|
Verified
Not enough data
8.8
1458
|
Verified
Not enough data
8.7
1366
Features
Not enough data
8.8
1375
|
Verified
Not enough data
8.7
1328
Not enough data
8.9
1765
|
Verified
Not enough data
9.2
2008
|
Verified
Not enough data
9.3
2084
|
Verified
Not enough data
8.8
1593
|
Verified
Categories
Categories
Shared Categories
Mailbird and Zoom Workplace are categorized as Email Client
Unique Categories
Mailbird is categorized as Email Management
Zoom Workplace is categorized as UCaaS Platforms, AI Meeting Assistants, Business Instant Messaging, Business Scheduling, Desk Booking, Screen Sharing, Collaborative Whiteboard, AI Writing Assistant, Visitor Management, Digital Signage, Document Creation, Screen and Video Capture, Calendar, Video Conferencing, Virtual Classroom, and Productivity Bots
Reviews
Reviewers' Company Size
Mailbird
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoom Workplace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
20.8%
Marketing and Advertising
11.5%
Computer Software
9.4%
Entertainment
4.2%
Computer & Network Security
4.2%
Other
50.0%
Information Technology and Services
8.8%
Computer Software
8.3%
Marketing and Advertising
5.7%
Education Management
5.5%
Higher Education
4.8%
Other
66.9%
Discussions
Is Mailbird really free?
2 Comments
GK
No! Mailbird isn't free, but offers a 14-day free trial. Also, keep in mind that the company is developing another email client - it is called Mailbird Next....Read more
Why do my emails get stuck in the outbox?
1 Comment
CC
Mailbird support is horrible - simply right click on the mailbird icon and make sure to select "exit mailbird". Don't just click the X on top to close the...Read more
How do you rate zoom for companies, what advantages does it offer?
48 Comments
MC
Zoom is very good. I use it in teaching my classes because of the control it gives the host. Google Meet is a close second for me. Zoom allows you to use...Read more
What does Zoom do?
27 Comments
DB
A unified communications platform that works as a soft phone and video conference tool both in desktop and mobile devices. Easy to use, integrated with all...Read more
What software do I need for zoom?
26 Comments
DK
You need zoom app which you can download free for mobile or pc . that's all.Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
