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At a Glance
Market Segments
Small-Business (80.2% of reviews)
Small-Business (89.0% of reviews)
Entry-Level Pricing
$5.75 Per Month
Free User / Year
Mailbird
Star Rating
(101)3.6 out of 5
Market Segments
Small-Business (80.2% of reviews)
Pros & Cons
Entry-Level Pricing
$5.75 Per Month
Browse all 3 pricing plansShift
Star Rating
(263)4.4 out of 5
Market Segments
Small-Business (89.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free User / Year
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Mailbird's unified inbox feature scores a solid 8.7, allowing for efficient email management, while Shift excels with a score of 9.4, providing a more seamless experience for users managing multiple accounts.
- Reviewers mention that Mailbird's ease of setup is rated at 8.0, which is commendable, but Shift outshines with a perfect score of 9.0, making it easier for new users to get started quickly.
- G2 users highlight that Mailbird's email automation capabilities are lacking, with a low score of 3.7, whereas Shift offers better task management features, scoring 7.6, which helps users stay organized and productive.
- Users on G2 note that Mailbird's desktop application is rated at 7.2, but Shift's desktop application receives a much higher score of 9.3, indicating a more robust and user-friendly interface for desktop users.
- Reviewers mention that while Mailbird offers basic integrations like Gmail with a score of 6.0, Shift provides a more comprehensive integration experience, particularly with Microsoft Outlook, enhancing workflow efficiency.
- Users say that Mailbird's quality of support is rated at 7.0, which some find lacking, while Shift's support is rated at 8.5, indicating a more responsive and helpful customer service experience.
Pricing
Entry-Level Pricing
Mailbird
Mailbird Premium Yearly
$5.75
Per Month
A yearly subscription that gives you access to both Mailbird for Windows and Mailbird for Mac on up to three devices. This plan includes all future Mailbird updates—both minor and major—because Lifetime Updates are built in by default.
- Access to Mailbird for Windows and Mailbird for Mac
- Lifetime Updates included by default
- Manage unlimited email accounts
Shift
Basic
Free
User / Year
- Up to 2 email accounts (Gmail, GSuite, Outlook)
- Add 1 free app
- Cross-platform support (Windows, MacOS, Linux)
Free Trial
Mailbird
Free Trial is available
Shift
Free Trial is available
Ratings
Meets Requirements
7.2
79
8.7
235
Ease of Use
7.7
79
9.1
241
Ease of Setup
8.1
22
9.1
188
Ease of Admin
9.3
14
9.1
57
Quality of Support
6.9
64
8.5
167
Has the product been a good partner in doing business?
7.9
11
8.8
53
Product Direction (% positive)
6.9
78
9.1
236
Features by Category
Inbox Tools
8.6
33
9.5
169
7.4
33
8.4
160
7.6
30
7.9
156
7.8
31
8.5
164
Coordination Tools
7.7
30
8.2
161
7.6
33
7.5
154
7.1
26
7.6
156
Software Options
7.4
35
9.4
167
Feature Not Available
Feature Not Available
Email Client - Agentic AI
Not enough data
5.0
37
Not enough data
6.3
38
Login Options
Not enough data
Feature Not Available
Not enough data
7.7
156
Productivity
Not enough data
9.1
159
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Customization
Not enough data
7.0
151
Not enough data
9.3
161
Not enough data
8.0
154
Agentic AI - Unified Workspaces
Not enough data
5.0
38
Not enough data
5.2
40
Sorting & Filtering
5.5
13
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
4.7
11
Not enough data
Integrations
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Time Management
6.9
12
Not enough data
Feature Not Available
Not enough data
6.1
11
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Email Management
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Browser
Not enough data
5.0
35
Not enough data
5.1
35
Not enough data
4.7
35
Categories
Categories
Shared Categories
Mailbird and Shift are categorized as Email Client
Unique Categories
Mailbird is categorized as Email Management
Shift is categorized as Browser and Unified Workspaces
Reviews
Reviewers' Company Size
Mailbird
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Shift
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
20.8%
Marketing and Advertising
11.5%
Computer Software
9.4%
Entertainment
4.2%
Computer & Network Security
4.2%
Other
50.0%
Marketing and Advertising
21.3%
Information Technology and Services
7.1%
Consulting
5.5%
Computer Software
4.3%
Non-Profit Organization Management
3.9%
Other
57.9%
Discussions
Is Mailbird really free?
2 Comments
GK
No! Mailbird isn't free, but offers a 14-day free trial. Also, keep in mind that the company is developing another email client - it is called Mailbird Next....Read more
Why do my emails get stuck in the outbox?
1 Comment
CC
Mailbird support is horrible - simply right click on the mailbird icon and make sure to select "exit mailbird". Don't just click the X on top to close the...Read more
What is the use of Shift app?
3 Comments
BS
It keeps you focused and helps manage your productivity by being a one-stop-shop for everything you use daily. Read more
Shift has no more discussions with answers
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