Compare Magentrix Customer Community vs Talkus

See this
comparison of Magentrix Customer Community vs. Talkus
based on data from user reviews. Magentrix Customer Community rates 4.8/5 stars with 6 reviews. Talkus rates 4.5/5 stars with 14 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Customer Portals - Elite Edition
Starting at US$1499
Org
 
Free Trial
Free Trial
Magentrix Customer Community
Customer Portals - Elite Edition
Starting at US$1499Org
Free Trial
Talkus
Free Trial

Ratings

Meets Requirements
Meets Requirements
9.2
8.7
Ease of Use
Ease of Use
9.2
8.9
Ease of Setup
Ease of Setup
9.2
9.0
Ease of Admin
Ease of Admin
9.4
8.5
Quality of Support
Quality of Support
9.2
8.9
Ease of Doing Business With
Ease of Doing Business With
9.7
9.6
Product Direction (% positive)
Product Direction (% positive)
10.0
10.0
Meets Requirements
Magentrix Customer Community
9.2
Talkus
8.7
Ease of Use
Magentrix Customer Community
9.2
Talkus
8.9
Ease of Setup
Magentrix Customer Community
9.2
Talkus
9.0
Ease of Admin
Magentrix Customer Community
9.4
Talkus
8.5
Quality of Support
Magentrix Customer Community
9.2
Talkus
8.9
Ease of Doing Business With
Magentrix Customer Community
9.7
Talkus
9.6
Product Direction (% positive)
Magentrix Customer Community
10.0
Talkus
10.0

Features

Knowledge Share
Knowledge Base
Magentrix Customer Community
Not enough data available
Talkus
Not enough data available
Searchable Articles
Magentrix Customer Community
Not enough data available
Talkus
Not enough data available
Community Forums
Magentrix Customer Community
Not enough data available
Talkus
Not enough data available
Interactive FAQs & Forums
Magentrix Customer Community
Not enough data available
Talkus
Not enough data available
Interaction
Web Portals
Magentrix Customer Community
Not enough data available
Talkus
Not enough data available
Forum to Reponse
Magentrix Customer Community
Not enough data available
Talkus
Not enough data available
Tickets and Tagging
Magentrix Customer Community
Not enough data available
Talkus
Not enough data available
Live Chat
Magentrix Customer Community
Not enough data available
Talkus
Not enough data available

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
33.3%
71.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
50.0%
7.1%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
16.7%
21.4%
Magentrix Customer Community
Small-Business
33.3%
Mid-Market
50.0%
Enterprise
16.7%
Talkus
Small-Business
71.4%
Mid-Market
7.1%
Enterprise
21.4%

Reviewers' Industry

 
Computer Software
33.3%
Internet
21.4%
 
Telecommunications
16.7%
Logistics and Supply Chain
14.3%
 
Outsourcing/Offshoring
16.7%
Retail
7.1%
 
Non-Profit Organization Management
16.7%
Marketing and Advertising
7.1%
 
Hospital & Health Care
16.7%
Leisure, Travel & Tourism
7.1%
 
Other
0.0%
Other
42.9%
Magentrix Customer Community
Computer Software
33.3%
Telecommunications
16.7%
Outsourcing/Offshoring
16.7%
Non-Profit Organization Management
16.7%
Hospital & Health Care
16.7%
Other
0.0%
Talkus
Internet
21.4%
Logistics and Supply Chain
14.3%
Retail
7.1%
Marketing and Advertising
7.1%
Leisure, Travel & Tourism
7.1%
Other
42.9%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Mohammad N.
Executive Sponsor in Telecommunications

Love the continuous improvements in the solution and the creativity around staying ahead of the competition. Most importantly, I like that the solution is super reliable and always does what you need it to do.

Nicolas S.
Administrator in Internet

Integrations with Twilio & discussion management

Most Helpful Critical Review
Most Helpful Critical Review
Carl N.
Administrator

We haven't found anything that we don't like. If we've had any concerns or questions, their support was quick to help us solve it or find a solution.

 
Magentrix Customer Community
Most Helpful Favorable Review
Mohammad N.
Executive Sponsor in Telecommunications

Love the continuous improvements in the solution and the creativity around staying ahead of the competition. Most importantly, I like that the solution is super reliable and always does what you need it to do.

Talkus
Most Helpful Favorable Review
Nicolas S.
Administrator in Internet

Integrations with Twilio & discussion management

Most Helpful Critical Review
Carl N.
Administrator

We haven't found anything that we don't like. If we've had any concerns or questions, their support was quick to help us solve it or find a solution.

Screenshots

 
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Magentrix Customer Community
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