Compare Magentrix Customer Community vs ProfitWell

See this
comparison of Magentrix Customer Community vs. ProfitWell
based on data from user reviews. Magentrix Customer Community rates 4.8/5 stars with 6 reviews. ProfitWell rates 4.9/5 stars with 94 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Customer Portals - Elite Edition
Starting at US$1499
Org
ProfitWell Metrics
Absolutely Free
 
Retain
Pay for Performance. No Contracts.
 
Recognized
Contact Us
 
Free Trial
Free Trial
Magentrix Customer Community
Customer Portals - Elite Edition
Starting at US$1499Org
Free Trial
ProfitWell
ProfitWell Metrics
Absolutely Free
Retain
Pay for Performance. No Contracts.
Recognized
Contact Us
Free Trial

Ratings

Meets Requirements
Meets Requirements
9.2
9.5
Ease of Use
Ease of Use
9.2
9.8
Ease of Setup
Ease of Setup
9.2
9.7
Ease of Admin
Ease of Admin
9.4
9.8
Quality of Support
Quality of Support
9.2
9.7
Ease of Doing Business With
Ease of Doing Business With
9.7
9.9
Product Direction (% positive)
Product Direction (% positive)
10.0
9.7
Meets Requirements
Magentrix Customer Community
9.2
ProfitWell
9.5
Ease of Use
Magentrix Customer Community
9.2
ProfitWell
9.8
Ease of Setup
Magentrix Customer Community
9.2
ProfitWell
9.7
Ease of Admin
Magentrix Customer Community
9.4
ProfitWell
9.8
Quality of Support
Magentrix Customer Community
9.2
ProfitWell
9.7
Ease of Doing Business With
Magentrix Customer Community
9.7
ProfitWell
9.9
Product Direction (% positive)
Magentrix Customer Community
10.0
ProfitWell
9.7

Features

Customer Information
Customer Health Scores
Magentrix Customer Community
Not enough data available
ProfitWell
Not enough data available
Customer Monitoring
Magentrix Customer Community
Not enough data available
ProfitWell
9.8
Customer Profiles
Magentrix Customer Community
Not enough data available
ProfitWell
9.8
Playbooks
Magentrix Customer Community
Not enough data available
ProfitWell
Not enough data available
Customer Segments
Magentrix Customer Community
Not enough data available
ProfitWell
8.3
Product Engagement
Magentrix Customer Community
Not enough data available
ProfitWell
9.6
Surveys
Magentrix Customer Community
Not enough data available
ProfitWell
Not enough data available
Predictions
Churn Risk
Magentrix Customer Community
Not enough data available
ProfitWell
9.3
Upsell Opportunities
Magentrix Customer Community
Not enough data available
ProfitWell
9.4
Custom Triggers
Magentrix Customer Community
Not enough data available
ProfitWell
Not enough data available
Machine Learning
Magentrix Customer Community
Not enough data available
ProfitWell
9.4
Platform
Reporting & Dashboards
Magentrix Customer Community
Not enough data available
ProfitWell
9.8
API & Integrations
Magentrix Customer Community
Not enough data available
ProfitWell
9.1
Data Import & Export Tools
Magentrix Customer Community
Not enough data available
ProfitWell
10.0
Workflow Capability
Magentrix Customer Community
Not enough data available
ProfitWell
9.7
Notifications
Magentrix Customer Community
Not enough data available
ProfitWell
9.2
Customization
Magentrix Customer Community
Not enough data available
ProfitWell
8.3
Scalability
Magentrix Customer Community
Not enough data available
ProfitWell
9.5
Data Security
Magentrix Customer Community
Not enough data available
ProfitWell
9.7
Performance & Reliability
Magentrix Customer Community
Not enough data available
ProfitWell
9.6
User, Role, and Access Management
Magentrix Customer Community
Not enough data available
ProfitWell
9.7

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
33.3%
92.6%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
50.0%
7.4%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
16.7%
0%
Magentrix Customer Community
Small-Business
33.3%
Mid-Market
50.0%
Enterprise
16.7%
ProfitWell
Small-Business
92.6%
Mid-Market
7.4%
Enterprise
0%

Reviewers' Industry

 
Computer Software
33.3%
Computer Software
34.0%
 
Telecommunications
16.7%
Internet
19.1%
 
Outsourcing/Offshoring
16.7%
Marketing and Advertising
11.7%
 
Non-Profit Organization Management
16.7%
Information Technology and Services
11.7%
 
Hospital & Health Care
16.7%
Financial Services
3.2%
 
Other
0.0%
Other
20.2%
Magentrix Customer Community
Computer Software
33.3%
Telecommunications
16.7%
Outsourcing/Offshoring
16.7%
Non-Profit Organization Management
16.7%
Hospital & Health Care
16.7%
Other
0.0%
ProfitWell
Computer Software
34.0%
Internet
19.1%
Marketing and Advertising
11.7%
Information Technology and Services
11.7%
Financial Services
3.2%
Other
20.2%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Mohammad N.
Executive Sponsor in Telecommunications

Love the continuous improvements in the solution and the creativity around staying ahead of the competition. Most importantly, I like that the solution is super reliable and always does what you need it to do.

Henrik L.
Executive Sponsor

Our main business is not coming from credit card deals so it is great to be able to start getting insights via ProfitWell for free. Lots of info available. Support is top notch and personal.

Most Helpful Critical Review
Most Helpful Critical Review
Administrator in Internet

Not a huge problem but there are not a whole lot of features it has that we use aside from the dashboard that lets us know how our MRC is doing.

 
Magentrix Customer Community
Most Helpful Favorable Review
Mohammad N.
Executive Sponsor in Telecommunications

Love the continuous improvements in the solution and the creativity around staying ahead of the competition. Most importantly, I like that the solution is super reliable and always does what you need it to do.

ProfitWell
Most Helpful Favorable Review
Henrik L.
Executive Sponsor

Our main business is not coming from credit card deals so it is great to be able to start getting insights via ProfitWell for free. Lots of info available. Support is top notch and personal.

Most Helpful Critical Review
Administrator in Internet

Not a huge problem but there are not a whole lot of features it has that we use aside from the dashboard that lets us know how our MRC is doing.

Screenshots

 
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Videos

 No videos provided

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Magentrix Customer Community
No videos provided
ProfitWell

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Downloads

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