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Compare Magento Open Source and VTEX Commerce Platform 
At a Glance
Market Segments
Small-Business (64.5% of reviews)
Small-Business (44.4% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Magento Open Source
Star Rating
(255)4.0 out of 5
Market Segments
Small-Business (64.5% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Magento Open SourceVTEX Commerce Platform
Star Rating
(35)4.5 out of 5
Market Segments
Small-Business (44.4% of reviews)
Entry-Level Pricing
No pricing available
Learn more about VTEX Commerce PlatformSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Magento Open Source excels in customization with a score of 8.9, allowing businesses to tailor their online stores extensively. In contrast, VTEX Commerce Platform, while still customizable, received a lower score of 7.9, which may limit some users' ability to create unique storefronts.
- Reviewers mention that VTEX Commerce Platform shines in customer service integration, scoring 9.1, which enhances the overall customer experience. Magento Open Source, with a score of 7.6 in this area, may not provide the same level of seamless support integration.
- G2 users highlight the superior payment processing capabilities of VTEX Commerce Platform, scoring 8.8 compared to Magento Open Source's 8.5. This slight edge may lead to a more efficient checkout experience for customers using VTEX.
- Users on G2 report that Magento Open Source has a robust reporting and analytics feature with a score of 8.4, which is beneficial for businesses looking to track performance. VTEX, however, scored slightly lower at 7.6, indicating potential limitations in data insights.
- Reviewers say that both platforms offer strong multi-channel support, but VTEX Commerce Platform stands out with a score of 9.0, indicating a more comprehensive approach to omnichannel strategies compared to Magento's 8.0.
- Users report that Magento Open Source has a more challenging setup process, scoring 6.8, which may deter some small businesses. In contrast, VTEX Commerce Platform's setup score of 7.7 suggests a more user-friendly onboarding experience.
Pricing
Entry-Level Pricing
Magento Open Source
No pricing availableVTEX Commerce Platform
No pricing availableFree Trial
Magento Open Source
No trial information availableVTEX Commerce Platform
No trial information availableRatings
Meets Requirements
8.5
186
8.6
25
Ease of Use
7.3
187
8.2
25
Ease of Setup
6.8
142
8.1
22
Ease of Admin
7.7
129
8.2
18
Quality of Support
7.0
160
8.1
24
Has the product been a good partner in doing business?
7.7
121
8.7
17
Product Direction (% positive)
7.2
181
9.5
23
Features by Category
Headless Commerce
7.9
56
7.9
7
8.4
59
7.9
8
8.1
59
7.7
8
8.8
66
7.9
8
8.5
62
8.1
8
Generative AI
7.1
36
Not enough data
7.3
35
Not enough data
Agentic AI - E-Commerce Platforms
6.0
7
Not enough data
7.4
7
Not enough data
6.7
6
Not enough data
6.2
7
Not enough data
6.9
7
Not enough data
7.1
7
Not enough data
Merchandising/Marketing
7.7
146
8.6
21
Feature Not Available
8.3
21
7.8
146
|
Verified
9.2
20
8.0
155
|
Verified
8.2
21
7.1
141
|
Verified
7.6
21
7.8
143
|
Verified
7.8
20
8.0
155
8.2
21
Product Catalog
8.3
155
8.3
21
Feature Not Available
8.5
21
7.8
155
|
Verified
8.0
21
7.9
126
|
Verified
8.4
16
Order Process
8.3
155
|
Verified
8.6
21
8.3
154
|
Verified
8.3
21
8.2
153
|
Verified
7.8
20
8.5
153
|
Verified
8.7
21
8.5
156
8.9
21
8.0
147
|
Verified
7.7
20
8.3
148
8.5
20
8.0
128
8.8
19
Multi-Channel Support
8.0
134
8.6
19
7.8
142
|
Verified
8.1
20
7.6
129
|
Verified
8.7
17
7.6
127
|
Verified
8.9
18
7.7
113
|
Verified
8.3
16
Feature Not Available
8.6
17
8.1
112
|
Verified
8.2
18
Platform
8.2
134
|
Verified
8.4
21
8.3
146
|
Verified
7.9
21
8.3
138
|
Verified
8.3
20
8.4
150
|
Verified
8.7
21
Feature Not Available
7.9
20
8.4
147
|
Verified
8.8
20
Feature Not Available
8.3
19
8.9
140
|
Verified
8.5
20
8.0
129
|
Verified
8.0
19
8.4
123
|
Verified
8.0
20
8.4
139
|
Verified
7.9
21
8.1
151
|
Verified
8.6
21
Reporting
8.4
16
Not enough data
8.7
15
Not enough data
Omnichannel Features
8.5
16
Not enough data
8.4
15
Not enough data
8.4
15
Not enough data
9.0
14
Not enough data
8.4
15
Not enough data
8.9
16
Not enough data
8.3
16
Not enough data
Categories
Categories
Shared Categories
Magento Open Source and VTEX Commerce Platform are categorized as E-Commerce Platforms
Unique Categories
Magento Open Source is categorized as Omnichannel Commerce
VTEX Commerce Platform has no unique categories
Reviews
Reviewers' Company Size
Magento Open Source
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
VTEX Commerce Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.5%
Retail
13.6%
Computer Software
7.7%
Apparel & Fashion
7.2%
Marketing and Advertising
6.3%
Other
50.7%
Retail
14.8%
Marketing and Advertising
11.1%
Cosmetics
7.4%
Telecommunications
3.7%
Supermarkets
3.7%
Other
59.3%
Alternatives
Discussions
What is Magento Open Source used for?
2 Comments
SP
e-commerce platformRead more
Is there an option to use it on Learner Management System? Currently i know of Moodle.
1 Comment
SH
Hi.
Magento would not be a good choice to build a Learning Management System (LMS) on. Solutions such as Moodle would be a much better choice.
If your...Read more
How can I use Magento without the burdensome administrative load of keeping it updated?
1 Comment
TR
No. I've been a Magento consultant since 2007 and it's always been a headache keeping it updated. You must have a developer to deploy updates and your server...Read more
VTEX Commerce Platform has no discussions with answers
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