Compare Magento Open Source and Salesforce B2C Commerce 
At a Glance
Market Segments
Small-Business (65.5% of reviews)
Mid-Market (40.6% of reviews)
Entry-Level Pricing
No pricing available
Contact Us Per Year
Magento Open Source
Star Rating
(266)4.0 out of 5
Market Segments
Small-Business (65.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Magento Open SourceSalesforce B2C Commerce
Star Rating
(579)4.3 out of 5
Market Segments
Mid-Market (40.6% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Salesforce Commerce for B2C excels in user experience, with many users highlighting its user-friendly interface and efficient navigation. One user mentioned enjoying the smooth checkout process and effective inventory management, which significantly enhances day-to-day operations.
- Users say that Magento Open Source offers a high degree of customization, making it a strong choice for businesses that require tailored solutions. Reviewers appreciate its simplicity in design, which allows for easy modifications, although some note that this can come with a learning curve.
- According to verified reviews, Salesforce Commerce for B2C stands out for its seamless integration with other Salesforce products, such as CRM and Marketing Cloud. This integration provides a unified view of customer interactions, which is particularly beneficial for larger enterprises looking to streamline their operations.
- Reviewers mention that while Magento Open Source has solid base features for both B2C and B2B applications, it may not be as robust as Salesforce Commerce for B2C in terms of support and resources. Users have expressed concerns about the availability of support, which can impact the implementation process.
- G2 reviewers highlight that Salesforce Commerce for B2C has a significantly higher overall satisfaction score, reflecting its ability to meet user needs effectively. Users appreciate features like personalization tools that enhance customer engagement and drive sales.
- Users report that Magento Open Source is a viable option for small businesses due to its affordability and flexibility. However, they also note that it may require more technical expertise to fully leverage its capabilities compared to the more intuitive setup of Salesforce Commerce for B2C.
Pricing
Entry-Level Pricing
Magento Open Source
No pricing availableSalesforce B2C Commerce
B2C Commerce - Growth
Contact Us
Per Year
Create AI-powered consumer experiences with templates and composable storefronts, including multiple sites and price books.
- 5 sites
- 10 price books
- 1.2M On-demand Sandbox Credits
Free Trial
Magento Open Source
No trial information availableSalesforce B2C Commerce
No trial information availableRatings
Meets Requirements
8.5
194
8.7
347
Ease of Use
7.3
195
8.2
447
Ease of Setup
6.8
149
7.9
274
Ease of Admin
7.7
130
8.1
131
Quality of Support
6.9
168
8.3
327
Has the product been a good partner in doing business?
7.7
122
8.6
129
Product Direction (% positive)
7.1
187
8.7
330
Features by Category
Design
Not enough data
8.3
28
Not enough data
8.5
29
Not enough data
8.6
28
Not enough data
8.5
28
Personalization
Not enough data
8.3
28
Not enough data
8.3
28
Not enough data
8.5
29
Not enough data
8.5
27
Analysis
Not enough data
8.4
27
Not enough data
8.7
26
Not enough data
8.3
25
Merchandising
Not enough data
9.2
22
Not enough data
9.3
22
Not enough data
9.3
22
Not enough data
8.6
22
Not enough data
8.8
22
Analytics
Not enough data
9.2
22
Not enough data
9.2
22
Administration
Not enough data
9.2
21
Not enough data
9.0
21
Administration
Not enough data
9.0
27
Not enough data
8.7
26
Not enough data
8.8
27
Integrations
Not enough data
8.8
27
Not enough data
9.0
27
Not enough data
8.6
27
Cart Management
Not enough data
8.3
28
Not enough data
8.5
27
Not enough data
8.6
26
Not enough data
8.6
27
Headless Commerce
7.9
56
8.2
97
8.4
59
8.5
101
7.9
60
8.4
99
8.6
67
8.4
102
8.4
63
8.4
101
Generative AI
6.9
37
8.1
82
7.1
36
7.9
86
Agentic AI - E-Commerce Platforms
5.2
8
8.8
18
6.7
8
8.4
18
5.7
7
8.6
18
5.4
8
8.6
18
6.0
8
8.6
18
6.3
8
8.6
18
Merchandising/Marketing
7.7
148
8.3
216
Feature Not Available
8.3
162
7.7
148
|
Verified
8.2
232
8.0
160
|
Verified
8.0
222
7.1
143
|
Verified
7.7
208
7.8
145
|
Verified
8.1
207
8.0
158
8.1
205
Product Catalog
8.2
158
8.4
218
Feature Not Available
8.2
215
7.8
156
|
Verified
8.3
224
7.9
126
|
Verified
8.2
195
Order Process
8.2
156
|
Verified
8.3
218
8.3
157
|
Verified
8.2
212
8.1
154
|
Verified
8.3
209
8.5
156
|
Verified
8.3
215
8.5
159
8.3
217
8.0
149
|
Verified
7.9
203
8.2
151
8.3
204
8.0
129
8.2
187
Multi-Channel Support
7.9
135
8.3
200
7.8
143
|
Verified
8.2
203
7.6
130
|
Verified
8.4
187
7.6
129
|
Verified
8.3
207
7.6
114
|
Verified
8.0
193
Feature Not Available
8.1
134
8.1
114
|
Verified
8.2
182
Platform
8.2
137
|
Verified
8.2
199
8.3
150
|
Verified
8.2
216
8.2
142
|
Verified
8.3
206
8.3
152
|
Verified
8.4
216
Feature Not Available
8.2
221
8.4
151
|
Verified
8.6
210
Feature Not Available
8.6
197
8.8
141
|
Verified
8.5
202
7.9
130
|
Verified
8.3
187
8.4
125
|
Verified
8.5
183
8.3
140
|
Verified
8.4
194
8.0
156
|
Verified
8.5
223
Reporting
8.4
16
8.6
28
8.7
15
8.5
28
Omnichannel Features
8.5
16
8.0
27
8.4
15
8.0
27
8.4
15
8.2
26
9.0
14
8.6
27
8.4
15
8.6
27
8.9
16
8.6
28
8.3
16
8.3
27
Categories
Categories
Shared Categories
Magento Open Source and Salesforce B2C Commerce are categorized as E-Commerce Platforms and Omnichannel Commerce
Unique Categories
Magento Open Source has no unique categories
Reviews
Reviewers' Company Size
Magento Open Source
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce B2C Commerce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.0%
Retail
14.0%
Computer Software
7.9%
Apparel & Fashion
7.0%
Marketing and Advertising
7.0%
Other
50.2%
Retail
12.4%
Information Technology and Services
11.1%
Computer Software
8.1%
Apparel & Fashion
5.6%
Accounting
4.3%
Other
58.4%
Alternatives
Discussions
What is Magento Open Source used for?
2 Comments
SP
e-commerce platformRead more
How can I use Magento without the burdensome administrative load of keeping it updated?
1 Comment
G2
Hello everyone stop losing your hard earn money to fake brokers, if you are interested in trading binary option/forex/Bitcoin mining, Recovery of lost funds...Read more
Is Salesforce an ecommerce platform?
1 Comment
ED
Yes B2C Commerce is an ecommerce platform. The Salesforce B2C Commerce Platform empowers customers to quickly grow profitability. Customers o all sizes can...Read more
What is b2b and b2c in Salesforce?
1 Comment
ED
B2B is digital solutions for business to business buyers and B2C is digital solutions for business to customer buyers. For more information checkout...Read more
What is a b2c platform?
1 Comment
VS
B2C business-to-consumer ecommerce, also called retail ecommerce, is a business model that involves sales between online businesses and consumers. B2C...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
Your software and services insights are valuable.
Your peers come to G2 to get an inside look at and other business solutions. Adding perspective on will help others pick the right solution based on real user experience.
