# Magento Open Source vs Miva Comparison

| | Magento Open Source | Miva | 
|---|---|---|
| **Star Rating** | 4.0 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 268 | 190 | 
| **Largest Market Segment** | Small-Business (65.4% of reviews) | Small-Business (85.4% of reviews) | 
| **Entry Level Price** | No pricing available | Contact Us | 

---
## Top Pros & Cons

### Magento Open Source

Pros:
- Ease of Use (8 reviews)
- Customizability (7 reviews)

Cons:
- Learning Curve (8 reviews)
- Developer Dependency (5 reviews)

### Miva

Pros:
- B2B (1 reviews)
- Customer Support (1 reviews)

Cons:
- Difficult Modifications (1 reviews)
- Inefficient Search (1 reviews)

---
## Ratings Comparison
| Rating | Magento Open Source | Miva | 
|---|---|---|
  | **Meets Requirements** | 8.5 (196 reviews) | 8.8 (168 reviews) | 
  | **Ease of Use** | 7.3 (197 reviews) | 8.2 (168 reviews) | 
  | **Ease of Setup** | 6.8 (151 reviews) | 7.9 (123 reviews) | 
  | **Ease of Admin** | 7.7 (131 reviews) | 8.6 (128 reviews) | 
  | **Quality of Support** | 6.9 (170 reviews) | 9.1 (168 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.8 (123 reviews) | 8.9 (127 reviews) | 
  | **Product Direction (% positive)** | 7.1 (188 reviews) | 8.2 (168 reviews) | 

---
## Pricing

### Magento Open Source

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Miva

#### Entry-Level Pricing

Plan: Pricing

Price: Contact Us

Description: With Miva’s hybrid SaaS system, overhead costs are less than Open Source / On-Premise competitors and Time to Go Live is faster. You’ll get a return on your investment faster, too. Miva came out on top in The Spring 2018 G2 Crowd Results Survey, with an Estimated ROI of 7.3 months compared to an average of 11.1 months. Best of all, Miva’s system will scale seamlessly as your business grows.

Key Features:
- B2B, B2C, or B2B / B2C: Expand sales channels with customer group logins 
- Personalized Shopping: Add configurators, visualizers, kits and more
- Product Discovery: Enhanced search capabilities including ‘Make, Model, Year’ lookup 

[Learn more about Miva](https://www.g2.com/products/miva/reviews)

#### Free Trial

No

---
## Features Comparison By Category

### E-Commerce Platforms

| Product | Score | Reviews |
|---|---|---|
| **Magento Open Source** | 7.7/10 | 192 |
| **Miva** | 8.3/10 | 153 |

#### Headless Commerce

| Feature | Magento Open Source | Miva | 
|---|---|---|
| **Decoupling** | 7.9 (56 reviews) | 7.8 (6 reviews) | 
| **REST APIs** | 8.4 (59 reviews) | 8.3 (9 reviews) | 
| **Data Orchestration** | 7.9 (60 reviews) | 8.5 (11 reviews) | 
| **Customization** | 8.6 (67 reviews) | 9.1 (11 reviews) | 
| **Extensibility** | 8.4 (63 reviews) | 8.2 (11 reviews) | 

#### Generative AI

| Feature | Magento Open Source | Miva | 
|---|---|---|
| **AI Text Generation** | 6.9 (37 reviews) | Not enough data | 
| **AI Text Summarization** | 7.1 (36 reviews) | Not enough data | 

#### Agentic AI - E-Commerce Platforms

| Feature | Magento Open Source | Miva | 
|---|---|---|
| **Autonomous Task Execution** | 5.2 (8 reviews) | Not enough data | 
| **Cross-system Integration** | 6.7 (8 reviews) | Not enough data | 
| **Adaptive Learning** | 5.7 (7 reviews) | Not enough data | 
| **Natural Language Interaction** | 5.4 (8 reviews) | Not enough data | 
| **Proactive Assistance** | 6.0 (8 reviews) | Not enough data | 
| **Decision Making** | 6.3 (8 reviews) | Not enough data | 

#### Merchandising/Marketing

| Feature | Magento Open Source | Miva | 
|---|---|---|
| **Storefront Design Tools** | 7.7 (150 reviews) | 8.3 (131 reviews) | 
| **Product Visualization** | Feature Not Available | 8.5 (135 reviews) | 
| **Recommendations / Personalization** | 7.7 (148 reviews) ✓ Verified | 8.1 (120 reviews) | 
| **Promotions and Discounts** | 8.0 (160 reviews) ✓ Verified | 8.4 (126 reviews) | 
| **Shopping Cart Abandonment** | 7.1 (143 reviews) ✓ Verified | 7.1 (95 reviews) | 
| **Product Reviews** | 7.8 (145 reviews) ✓ Verified | 6.9 (91 reviews) | 
| **SEO** | 8.0 (158 reviews) | 8.1 (124 reviews) | 

#### Product Catalog

| Feature | Magento Open Source | Miva | 
|---|---|---|
| **Content Management** | 8.2 (158 reviews) | 9.0 (139 reviews) | 
| **Product Configuration** | Feature Not Available | 8.8 (133 reviews) | 
| **Product Search and Filtering** | 7.8 (157 reviews) ✓ Verified | 8.1 (134 reviews) | 
| **Intangible Products** | 7.9 (126 reviews) ✓ Verified | 8.3 (68 reviews) | 

#### Order Process

| Feature | Magento Open Source | Miva | 
|---|---|---|
| **Checkout Process** | 8.2 (157 reviews) ✓ Verified | 8.6 (141 reviews) | 
| **Shipping Options** | 8.3 (157 reviews) ✓ Verified | 8.7 (136 reviews) | 
| **Tax Display and Processing** | 8.1 (154 reviews) ✓ Verified | 8.8 (128 reviews) | 
| **Payment Processing** | 8.5 (156 reviews) ✓ Verified | 9.2 (135 reviews) | 
| **Order Management** | 8.5 (159 reviews) | 8.8 (125 reviews) | 
| **Returns / Refunds** | 8.0 (149 reviews) ✓ Verified | 8.4 (94 reviews) | 
| **Inventory Management** | 8.2 (151 reviews) | 8.1 (86 reviews) | 
| **Multi-Channel Fulfillment** | 8.0 (129 reviews) | 7.8 (56 reviews) | 

#### Multi-Channel Support

| Feature | Magento Open Source | Miva | 
|---|---|---|
| **Omnichannel** | 7.9 (135 reviews) | 8.5 (88 reviews) | 
| **Mobile** | 7.8 (143 reviews) ✓ Verified | 8.5 (116 reviews) | 
| **Social Commerce** | 7.6 (130 reviews) ✓ Verified | 7.7 (76 reviews) | 
| **Customer Service** | 7.6 (129 reviews) ✓ Verified | 8.4 (97 reviews) | 
| **Store Locator** | 7.6 (114 reviews) ✓ Verified | 7.6 (50 reviews) | 
| **3rd-Party Store Integration** | Feature Not Available | 8.0 (66 reviews) | 
| **B2B** | 8.1 (115 reviews) ✓ Verified | 7.8 (68 reviews) | 

#### Platform

| Feature | Magento Open Source | Miva | 
|---|---|---|
| **APIs** | 8.2 (138 reviews) ✓ Verified | 8.4 (96 reviews) | 
| **Customization** | 8.3 (152 reviews) ✓ Verified | 8.8 (132 reviews) | 
| **Integrations to Add-on Tools** | 8.2 (143 reviews) ✓ Verified | 8.5 (121 reviews) | 
| **User Management** | 8.3 (152 reviews) ✓ Verified | 8.8 (130 reviews) | 
| **Reporting / Analytics** | Feature Not Available | 7.5 (117 reviews) | 
| **Security** | 8.4 (151 reviews) ✓ Verified | 9.2 (137 reviews) | 
| **Multi-Site Management** | Feature Not Available | 8.2 (16 reviews) | 
| **Admin Access Rights** | 8.8 (141 reviews) ✓ Verified | 9.0 (130 reviews) | 
| **Test-to-Product Migration** | 7.9 (130 reviews) ✓ Verified | 8.4 (103 reviews) | 
| **Internationalization** | 8.4 (125 reviews) ✓ Verified | 7.5 (68 reviews) | 
| **Cross Browser Support** | 8.3 (140 reviews) ✓ Verified | 8.8 (123 reviews) | 
| **Performance and Reliability** | 8.0 (157 reviews) ✓ Verified | 9.4 (137 reviews) | 

### Omnichannel Commerce

| Product | Score | Reviews |
|---|---|---|
| **Magento Open Source** | 8.6/10 | 19 |
| **Miva** | N/A | N/A |

#### Reporting

| Feature | Magento Open Source | Miva | 
|---|---|---|
| **Reports & Analytics** | 8.4 (16 reviews) | Not enough data | 
| **Data Transfer Tools** | 8.7 (15 reviews) | Not enough data | 

#### Omnichannel Features 

| Feature | Magento Open Source | Miva | 
|---|---|---|
| **Retail Management** | 8.5 (16 reviews) | Not enough data | 
| **POS Integration** | 8.4 (15 reviews) | Not enough data | 
| **Social Media Integration** | 8.4 (15 reviews) | Not enough data | 
| **Customer Service Integration** | 9.0 (14 reviews) | Not enough data | 
| **Marketing Tools** | 8.4 (15 reviews) | Not enough data | 
| **E-commerce Integration** | 8.9 (16 reviews) | Not enough data | 
| **ERP Integration** | 8.3 (16 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms)

**Unique to Magento Open Source (1):** [Omnichannel Commerce Software](https://www.g2.com/categories/omnichannel-commerce)



---
## Reviewer Demographics

### By Company Size

| Segment | Magento Open Source | Miva | 
|---|---|---|
| **Small-Business** | 65.4% | 85.4% | 
| **Mid-Market** | 28.6% | 11.1% | 
| **Enterprise** | 6.1% | 3.5% | 

### By Industry

#### Magento Open Source

- **Information Technology and Services:** 13.9%
- **Retail:** 13.9%
- **Computer Software:** 7.8%
- **Apparel & Fashion:** 7.4%
- **Marketing and Advertising:** 6.9%
- **Food & Beverages:** 3.9%
- **Consumer Goods:** 3.9%
- **Cosmetics:** 2.6%
- **Sporting Goods:** 2.6%
- **Wholesale:** 2.6%
- **Other:** 34.6%

#### Miva

- **Retail:** 16.2%
- **Automotive:** 7.3%
- **Wholesale:** 7.3%
- **Internet:** 6.1%
- **Apparel & Fashion:** 3.9%
- **Consumer Goods:** 3.9%
- **Marketing and Advertising:** 3.9%
- **Information Technology and Services:** 3.4%
- **Sporting Goods:** 2.8%
- **Arts and Crafts:** 2.8%
- **Other:** 42.5%

---
## Alternatives

### Alternatives to Magento Open Source

- [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) — 4.4/5 stars (871 reviews)
- [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) — 4.3/5 stars (594 reviews)
- [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) — 4.2/5 stars (580 reviews)
- [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) — 4.3/5 stars (331 reviews)
- [Shopify](https://www.g2.com/products/shopify/reviews) — 4.4/5 stars (5112 reviews)
- [WooCommerce](https://www.g2.com/products/woocommerce/reviews) — 4.4/5 stars (1276 reviews)
- [Salesforce B2B Commerce](https://www.g2.com/products/salesforce-b2b-commerce/reviews) — 4.4/5 stars (300 reviews)
- [2Checkout Monetization Platform](https://www.g2.com/products/2checkout-monetization-platform/reviews) — 3.9/5 stars (195 reviews)
- [Oracle Commerce](https://www.g2.com/products/oracle-commerce/reviews) — 4.0/5 stars (188 reviews)
- [HCL Commerce](https://www.g2.com/products/hcl-commerce/reviews) — 4.0/5 stars (182 reviews)

### Alternatives to Miva

- [Shopify](https://www.g2.com/products/shopify/reviews) — 4.4/5 stars (5112 reviews)
- [WooCommerce](https://www.g2.com/products/woocommerce/reviews) — 4.4/5 stars (1276 reviews)
- [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) — 4.3/5 stars (594 reviews)
- [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) — 4.2/5 stars (580 reviews)
- [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) — 4.3/5 stars (331 reviews)
- [2Checkout Monetization Platform](https://www.g2.com/products/2checkout-monetization-platform/reviews) — 3.9/5 stars (195 reviews)
- [Oracle Commerce](https://www.g2.com/products/oracle-commerce/reviews) — 4.0/5 stars (188 reviews)
- [HCL Commerce](https://www.g2.com/products/hcl-commerce/reviews) — 4.0/5 stars (182 reviews)
- [Volusion](https://www.g2.com/products/volusion/reviews) — 3.2/5 stars (68 reviews)
- [Cleverbridge](https://www.g2.com/products/cleverbridge/reviews) — 4.4/5 stars (59 reviews)

---
## Top Discussions

### Magento Open Source

- Title: [What is Magento Open Source used for?](https://www.g2.com/discussions/what-is-magento-open-source-used-for) — 2 comments
  > **Top comment:** "e-commerce platform"
- Title: [Is Magento open source free?](https://www.g2.com/discussions/is-magento-open-source-free) — 1 comment
  > **Top comment:** "yup.."
- Title: [How can I use Magento without the burdensome administrative load of keeping it updated?](https://www.g2.com/discussions/how-can-i-use-magento-without-the-burdensome-administrative-load-of-keeping-it-updated) — 1 comment, 1 upvote
  > **Top comment:** "Hello everyone stop losing your hard earn money to fake brokers, if you are interested in trading binary option/forex/Bitcoin mining, Recovery of lost funds..."
- Title: [Is there an option to use it on Learner Management System? Currently i know of Moodle.](https://www.g2.com/discussions/is-there-an-option-to-use-it-on-learner-management-system-currently-i-know-of-moodle) — 1 comment, 1 upvote
  > **Top comment:** "Hi.
Magento would not be a good choice to build a Learning Management System (LMS) on. Solutions such as Moodle would be a much better choice.
If your..."

### Miva

- Title: [What is Miva?](https://www.g2.com/discussions/44167-what-is-miva) — 2 comments, 1 upvote
  > **Top comment:** "MIva is an eccomerce shopping cart SAAS (software as a service) platform. They host your store as well. 
They are more expensive and inferior in features to..."
- Title: [What is Miva?](https://www.g2.com/discussions/44162-what-is-miva) — 2 comments, 1 upvote
  > **Top comment:** "MIVA used to be good. They had Taylor Swift at one point. They also had Linentablecloth.com, but LTC left for Shopify because of cost and features. MIVA is..."
- Title: [How can I deal with MAP and MRP restrictions required by some of our vendors?](https://www.g2.com/discussions/24946-how-can-i-deal-with-map-and-mrp-restrictions-required-by-some-of-our-vendors) — 2 comments, 1 upvote
  > **Top comment:** "Comment deleted by user."
- Title: [What if I go over my allotted bandwidth or space?](https://www.g2.com/discussions/bandwidth-e0bb94f6-1eda-4853-9be9-bf6c30c0a61e) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "If you go over your allotted space, we do have minor overage charges of $2 per GB of transfer, and $2 per 100MB of storage."
- Title: [Is support included in every plan?](https://www.g2.com/discussions/support-2c5cc815-fc49-4795-bd6e-7ab2dc4ea89d) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Yes! Our in-house support team located in San Diego, California, is here to help you 7 days a week."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/magento-open-source-vs-miva)