# Marketing 360 vs monday CRM Comparison
---
## AI Generated Summary
- **G2 reviewers report** that monday CRM excels in user-friendliness, with many users appreciating its intuitive interface that simplifies project management. One user highlighted how easy it is to track project statuses, making daily tasks more manageable.
- **Users say** that Marketing 360 offers a personalized approach to marketing, with clients praising their dedicated teams for understanding specific business needs. This individualized support has been noted as a significant factor in helping businesses stay competitive.
- **Reviewers mention** that monday CRM's flexibility is a standout feature, allowing users to customize pipelines and workflows without needing extensive technical knowledge. This adaptability has been particularly beneficial for teams looking to tailor their CRM experience to fit unique business processes.
- **According to verified reviews** , Marketing 360 is recognized for its comprehensive solutions, combining advertising and SEO services effectively. Users have reported consistent month-to-month growth since partnering with them, showcasing their ability to deliver results.
- **G2 reviewers highlight** that while Marketing 360 has a strong focus on marketing services, it may not fully meet the diverse workflow needs of all users, leading to some configuration challenges. This contrasts with monday CRM, which is often praised for its straightforward setup and ease of administration.
- **Users express** that the quality of support from monday CRM is notably high, with many appreciating the responsive assistance they receive. In comparison, while Marketing 360 has received positive feedback for its support, some users feel that the overall experience could be improved in this area.



| | Marketing 360 | monday CRM | 
|---|---|---|
| **Star Rating** | 3.5 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 61 | 1,326 | 
| **Largest Market Segment** | Small-Business (77.0% of reviews) | Small-Business (77.8% of reviews) | 
| **Entry Level Price** | $0 | $12.00 Per Month | 

---
## Top Pros & Cons

### Marketing 360

Pros:
- Customer Support (5 reviews)
- Business Growth (3 reviews)

Cons:
- Payment Issues (2 reviews)
- Ad Issues (1 reviews)

### monday CRM

Pros:
- Ease of Use (190 reviews)
- Integrations (107 reviews)

Cons:
- Missing Features (78 reviews)
- Learning Curve (76 reviews)

---
## Ratings Comparison
| Rating | Marketing 360 | monday CRM | 
|---|---|---|
  | **Meets Requirements** | 6.8 (47 reviews) | 8.5 (940 reviews) | 
  | **Ease of Use** | 6.9 (49 reviews) | 8.8 (1003 reviews) | 
  | **Ease of Setup** | 7.7 (21 reviews) | 8.5 (785 reviews) | 
  | **Ease of Admin** | 7.6 (18 reviews) | 8.8 (506 reviews) | 
  | **Quality of Support** | 7.0 (47 reviews) | 8.4 (825 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.9 (18 reviews) | 8.9 (497 reviews) | 
  | **Product Direction (% positive)** | 5.2 (41 reviews) | 9.2 (890 reviews) | 

---
## Pricing

### Marketing 360

#### Entry-Level Pricing

Plan: Create Free Account

Price: $0

Description: This plan includes a CRM, Payments, and Reputation management. 

Key Features:
- CRM
- Reputation 
- Payments

[Learn more about Marketing 360](https://www.g2.com/products/madwire-marketing-360/reviews)

#### Free Trial

Yes

### monday CRM

#### Entry-Level Pricing

Plan: Basic

Price: $12.00 Per Month

Description: Organize all your team’s leads, contacts, & deals

Key Features:
- Unlimited customizable pipelines
- Unlimited contacts
- Unlimited boards

[Browse all 4 editions](https://www.g2.com/products/monday-crm/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Marketing 360** | 8.4/10 | 8 |
| **monday CRM** | 7.9/10 | 846 |

#### Sales Force Automation

| Feature | Marketing 360 | monday CRM | 
|---|---|---|
| **Contact & Account Management** | Not enough data | 8.6 (592 reviews) | 
| **Partner Relationship Mgmt. (PRM)** | Feature Not Available | 7.9 (475 reviews) | 
| **Opportunity & Pipeline Mgmt.** | Not enough data | 8.7 (592 reviews) | 
| **Task / Activity Management** | Not enough data | 8.9 (644 reviews) | 
| **Territory & Quota Management** | Feature Not Available | 7.6 (444 reviews) | 
| **Desktop Integration** | Feature Not Available | 8.3 (503 reviews) | 
| **Product & Price List Management** | Feature Not Available | 7.7 (449 reviews) | 
| **Quote & Order Management** | Not enough data | 7.6 (452 reviews) | 
| **Customer Contract Management** | Feature Not Available | 7.9 (482 reviews) | 

#### Marketing Automation

| Feature | Marketing 360 | monday CRM | 
|---|---|---|
| **Email Marketing** | 8.7 (5 reviews) | 7.6 (470 reviews) | 
| **Campaign Management** | Not enough data | 7.7 (466 reviews) | 
| **Lead Management** | Not enough data | 8.6 (559 reviews) | 
| **Marketing ROI Analytics** | Not enough data | 7.5 (437 reviews) | 

#### Customer Support

| Feature | Marketing 360 | monday CRM | 
|---|---|---|
| **Case Management** | Feature Not Available | 8.2 (474 reviews) | 
| **Customer Support Portal** | Feature Not Available | 7.8 (410 reviews) | 
| **Knowledge Base** | Not enough data | 8.2 (437 reviews) | 
| **Call Center Features** | Feature Not Available | 7.0 (393 reviews) | 
| **Support Analytics** | Feature Not Available | 7.8 (447 reviews) | 

#### Reporting & Analytics

| Feature | Marketing 360 | monday CRM | 
|---|---|---|
| **Reporting** | Not enough data | 8.2 (531 reviews) | 
| **Dashboards** | 8.0 (5 reviews) | 8.7 (591 reviews) | 
| **Forecasting** | Feature Not Available | 7.9 (469 reviews) | 

#### Mobile & Social

| Feature | Marketing 360 | monday CRM | 
|---|---|---|
| **Social Collaboration Features** | Not enough data | 8.0 (411 reviews) | 
| **Social Network Integration** | Not enough data | 7.3 (345 reviews) | 
| **Mobile User Support** | Not enough data | 7.7 (475 reviews) | 

#### Platform

| Feature | Marketing 360 | monday CRM | 
|---|---|---|
| **Customization** | Not enough data | 8.8 (558 reviews) | 
| **Workflow Capability** | Not enough data | 8.7 (552 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.6 (528 reviews) | 
| **Internationalization** | Feature Not Available | 8.1 (441 reviews) | 
| **Sandbox / Test Environments** | Feature Not Available | 7.6 (388 reviews) | 
| **Document & Content Mgmt.** | Feature Not Available | 8.0 (479 reviews) | 
| **Performance and Reliability** | Not enough data | 8.4 (530 reviews) | 
| **Output Document Generation** | Feature Not Available | 7.8 (441 reviews) | 

#### Integration

| Feature | Marketing 360 | monday CRM | 
|---|---|---|
| **Data Import & Export Tools** | Not enough data | 8.2 (469 reviews) | 
| **Integration APIs** | Feature Not Available | 7.9 (428 reviews) | 
| **Breadth of Partner Applications** | Feature Not Available | 8.0 (422 reviews) | 

#### Generative AI

| Feature | Marketing 360 | monday CRM | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.1 (319 reviews) | 

#### Agentic AI - CRM

| Feature | Marketing 360 | monday CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.3 (63 reviews) | 
| **Multi-step Planning** | Not enough data | 7.5 (61 reviews) | 
| **Cross-system Integration** | Not enough data | 7.6 (64 reviews) | 
| **Adaptive Learning** | Not enough data | 7.3 (60 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.2 (60 reviews) | 
| **Proactive Assistance** | Not enough data | 7.3 (61 reviews) | 
| **Decision Making** | Not enough data | 7.1 (60 reviews) | 

### Paid Search Advertising

| Product | Score | Reviews |
|---|---|---|
| **Marketing 360** | 8.8/10 | 10 |
| **monday CRM** | N/A | N/A |

#### Campaign Management & Optimization

| Feature | Marketing 360 | monday CRM | 
|---|---|---|
| **Paid Keyword Optimization** | 8.7 (5 reviews) | Not enough data | 
| **Bid Rules** | Not enough data | Not enough data | 
| **Ad Creation and Editing** | Not enough data | Not enough data | 
| **Ad and Landing Page Scheduling** | Feature Not Available | Not enough data | 
| **Scenario Planning** | Not enough data | Not enough data | 
| **Portfolio Bid Optimization** | Not enough data | Not enough data | 
| **Advanced Targeting Options** | Not enough data | Not enough data | 
| **Offline Capabilities** | Not enough data | Not enough data | 
| **Extensions** | Not enough data | Not enough data | 
| **Product Listing Ads** | Not enough data | Not enough data | 
| **Budget Execution & Monitoring** | Not enough data | Not enough data | 

#### Analytics & Administration

| Feature | Marketing 360 | monday CRM | 
|---|---|---|
| **Ad and Conversion Tracking** | 9.0 (7 reviews) | Not enough data | 
| **Attribution** | 9.0 (7 reviews) | Not enough data | 
| **Reports** | 9.2 (8 reviews) | Not enough data | 

#### Platform

| Feature | Marketing 360 | monday CRM | 
|---|---|---|
| **APIs** | Feature Not Available | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Customization** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | 8.3 (8 reviews) | Not enough data | 
| **Performance and Reliability** | 8.1 (9 reviews) | Not enough data | 
| **Enterprise Scalability** | 9.0 (5 reviews) | Not enough data | 
| **Workflow Capability** | Feature Not Available | Not enough data | 
| **Internationalization** | Feature Not Available | Not enough data | 

### Retail POS

| Product | Score | Reviews |
|---|---|---|
| **Marketing 360** | N/A | N/A |
| **monday CRM** | N/A | N/A |

#### POS

| Feature | Marketing 360 | monday CRM | 
|---|---|---|
| **Credit Card Payments** | Not enough data | Not enough data | 
| **Barcode Scanning** | Not enough data | Not enough data | 
| **Hardware Integration** | Not enough data | Not enough data | 
| **Price Adjustments** | Not enough data | Not enough data | 
| **Receipts** | Not enough data | Not enough data | 

#### Marketing

| Feature | Marketing 360 | monday CRM | 
|---|---|---|
| **Loyalty Programs** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 

#### Administration

| Feature | Marketing 360 | monday CRM | 
|---|---|---|
| **Inventory Management** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **Reporting** | Not enough data | Not enough data | 
| **E-commerce Integration** | Not enough data | Not enough data | 

### Subscription Billing

| Product | Score | Reviews |
|---|---|---|
| **Marketing 360** | N/A | N/A |
| **monday CRM** | N/A | N/A |

#### Billing

| Feature | Marketing 360 | monday CRM | 
|---|---|---|
| **Automation** | Not enough data | Not enough data | 
| **Consolidation** | Feature Not Available | Not enough data | 
| **Adjustments** | Not enough data | Not enough data | 
| **Blacklisting** | Feature Not Available | Not enough data | 

#### Dunning

| Feature | Marketing 360 | monday CRM | 
|---|---|---|
| **Collections** | Feature Not Available | Not enough data | 
| **Dispute Management** | Not enough data | Not enough data | 
| **Escalation** | Feature Not Available | Not enough data | 

#### Performance

| Feature | Marketing 360 | monday CRM | 
|---|---|---|
| **Packages** | Not enough data | Not enough data | 
| **Discounts** | Not enough data | Not enough data | 
| **Plan Changes** | Feature Not Available | Not enough data | 

#### Reporting

| Feature | Marketing 360 | monday CRM | 
|---|---|---|
| **Dimensions** | Feature Not Available | Not enough data | 
| **Deferred Revenue** | Feature Not Available | Not enough data | 
| **Revenue Recognition** | Feature Not Available | Not enough data | 

#### Agentic AI - Subscription Billing

| Feature | Marketing 360 | monday CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 

### Local Listing Management

| Product | Score | Reviews |
|---|---|---|
| **Marketing 360** | 7.1/10 | 6 |
| **monday CRM** | N/A | N/A |

#### Listing Management

| Feature | Marketing 360 | monday CRM | 
|---|---|---|
| **Network Directory** | 7.3 (5 reviews) | Not enough data | 
| **Data Aggregators** | Not enough data | Not enough data | 
| **Duplicate Monitoring** | Not enough data | Not enough data | 
| **Optimization** | 6.7 (5 reviews) | Not enough data | 

#### Performance

| Feature | Marketing 360 | monday CRM | 
|---|---|---|
| **Real-Time Updates** | 7.0 (5 reviews) | Not enough data | 
| **Analytics** | 7.3 (5 reviews) | Not enough data | 

### Payment Processing

| Product | Score | Reviews |
|---|---|---|
| **Marketing 360** | N/A | N/A |
| **monday CRM** | N/A | N/A |

#### Payment Processing

| Feature | Marketing 360 | monday CRM | 
|---|---|---|
| **Encryption** | Not enough data | Not enough data | 
| **Credit Card Processing** | Not enough data | Not enough data | 
| **Mobile Payments** | Not enough data | Not enough data | 
| **Digital Wallet Integration** | Not enough data | Not enough data | 

#### Administration

| Feature | Marketing 360 | monday CRM | 
|---|---|---|
| **Reporting & Analytics** | Not enough data | Not enough data | 
| **E-commerce Integration** | Not enough data | Not enough data | 
| **Processing Fees** | Not enough data | Not enough data | 
| **POS Integration** | Not enough data | Not enough data | 
| **Omnichannel** | Not enough data | Not enough data | 
| **Levels 1 & 2** | Not enough data | Not enough data | 
| **Level 3** | Feature Not Available | Not enough data | 

#### Payment Options

| Feature | Marketing 360 | monday CRM | 
|---|---|---|
| **Multi-Currency** | Not enough data | Not enough data | 
| **Online payment portal** | Not enough data | Not enough data | 

#### Security

| Feature | Marketing 360 | monday CRM | 
|---|---|---|
| **POS Verification** | Not enough data | Not enough data | 

#### Platform

| Feature | Marketing 360 | monday CRM | 
|---|---|---|
| **Accounting integration** | Not enough data | Not enough data | 
| **E-commerce Integration** | Not enough data | Not enough data | 

### Shopping Cart

| Product | Score | Reviews |
|---|---|---|
| **Marketing 360** | N/A | N/A |
| **monday CRM** | N/A | N/A |

#### Administration

| Feature | Marketing 360 | monday CRM | 
|---|---|---|
| **Reporting** | Not enough data | Not enough data | 
| **Cart Management** | Not enough data | Not enough data | 
| **Shipping Information Collection** | Not enough data | Not enough data | 

#### Integrations

| Feature | Marketing 360 | monday CRM | 
|---|---|---|
| **Payment Gateway Integration** | Not enough data | Not enough data | 
| **E-commerce Platform Integration** | Not enough data | Not enough data | 
| **Email Integration** | Not enough data | Not enough data | 

#### Cart Management

| Feature | Marketing 360 | monday CRM | 
|---|---|---|
| **Multi Cart** | Not enough data | Not enough data | 
| **Products** | Not enough data | Not enough data | 
| **Templates** | Not enough data | Not enough data | 
| **Embed** | Not enough data | Not enough data | 

### Local SEO

| Product | Score | Reviews |
|---|---|---|
| **Marketing 360** | 7.8/10 | 12 |
| **monday CRM** | N/A | N/A |

#### Local Search Optimization

| Feature | Marketing 360 | monday CRM | 
|---|---|---|
| **Rank Tracking** | 7.8 (10 reviews) | Not enough data | 
| **Online Listings** | 6.9 (9 reviews) | Not enough data | 
| **Google My Business** | 8.0 (11 reviews) | Not enough data | 
| **Reputation Management** | 6.8 (10 reviews) | Not enough data | 
| **Social Media** | 8.7 (10 reviews) | Not enough data | 
| **Dashboards and Reporting** | 8.3 (12 reviews) | Not enough data | 

### Social Media Management

| Product | Score | Reviews |
|---|---|---|
| **Marketing 360** | 6.0/10 | 7 |
| **monday CRM** | N/A | N/A |

#### Content & Collaboration

| Feature | Marketing 360 | monday CRM | 
|---|---|---|
| **Content Calendar** | Not enough data | Not enough data | 
| **Content Library** | Not enough data | Not enough data | 
| **Shared Inbox** | Feature Not Available | Not enough data | 
| **Approval Workflows** | Not enough data | Not enough data | 
| **Users and Permissions** | Not enough data | Not enough data | 
| **Content Creation** | Not enough data | Not enough data | 

#### Social Management

| Feature | Marketing 360 | monday CRM | 
|---|---|---|
| **Social Analytics** | Not enough data | Not enough data | 
| **Social Publishing** | 6.0 (5 reviews) | Not enough data | 
| **Campaign Optimization** | Not enough data | Not enough data | 
| **Social Engagement** | Not enough data | Not enough data | 
| **Social Ads** | Not enough data | Not enough data | 
| **Campaign Planning** | Not enough data | Not enough data | 
| **Hashtag Capabilites** | Not enough data | Not enough data | 

#### Agentic AI - Social Media Management

| Feature | Marketing 360 | monday CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Social Media Advertising

| Product | Score | Reviews |
|---|---|---|
| **Marketing 360** | 8.6/10 | 11 |
| **monday CRM** | N/A | N/A |

#### Platform Interoperability

| Feature | Marketing 360 | monday CRM | 
|---|---|---|
| **Close Ecosystem API** | Feature Not Available | Not enough data | 

#### Agentic AI - Social Media Advertising

| Feature | Marketing 360 | monday CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Social Functionality

| Feature | Marketing 360 | monday CRM | 
|---|---|---|
| **Social Functionality** | 9.1 (9 reviews) | Not enough data | 

#### Campaign Management

| Feature | Marketing 360 | monday CRM | 
|---|---|---|
| **Campaign Dashboard** | 8.2 (10 reviews) | Not enough data | 
| **Campaign Optimization** | 8.1 (7 reviews) | Not enough data | 
| **Reach** | 8.1 (7 reviews) | Not enough data | 
| **Bulk Editing** | 8.1 (6 reviews) | Not enough data | 
| **Batch Uploading** | Not enough data | Not enough data | 
| **Brand Safety** | Not enough data | Not enough data | 
| **Fraud Protection** | Not enough data | Not enough data | 
| **Frequency Capping** | Not enough data | Not enough data | 
| **Budget Pacing** | 9.3 (5 reviews) | Not enough data | 
| **Creative Optimization** | 9.0 (5 reviews) | Not enough data | 
| **Rich Media Capabilties** | Not enough data | Not enough data | 
| **In-App Ads** | 10.0 (5 reviews) | Not enough data | 
| **Mobile Rich Media Capabilities** | 9.7 (5 reviews) | Not enough data | 

#### Targeting

| Feature | Marketing 360 | monday CRM | 
|---|---|---|
| **Targeting** | 8.1 (9 reviews) | Not enough data | 
| **Retargeting** | 8.3 (6 reviews) | Not enough data | 
| **Geo-Targeting** | 8.3 (5 reviews) | Not enough data | 
| **Contextual Targeting** | Not enough data | Not enough data | 

#### Platform

| Feature | Marketing 360 | monday CRM | 
|---|---|---|
| **API / Integrations** | Not enough data | Not enough data | 
| **Custom Reports** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | 8.6 (7 reviews) | Not enough data | 
| **Performance and Reliability** | 8.8 (8 reviews) | Not enough data | 
| **Enterprise Scalability** | Not enough data | Not enough data | 
| **Customization** | 8.0 (5 reviews) | Not enough data | 
| **Workflow Capability** | 8.6 (6 reviews) | Not enough data | 
| **Internationalization** | Not enough data | Not enough data | 
| **Notifications** | 8.6 (6 reviews) | Not enough data | 

### Digital Audio Advertising

| Product | Score | Reviews |
|---|---|---|
| **Marketing 360** | N/A | N/A |
| **monday CRM** | N/A | N/A |

#### Platform Basics

| Feature | Marketing 360 | monday CRM | 
|---|---|---|
| **Cross-Device Advertising** | Not enough data | Not enough data | 
| **Audio Ad Formats** | Not enough data | Not enough data | 
| **Programmatic Audio** | Not enough data | Not enough data | 
| **Audience Targeting** | Not enough data | Not enough data | 

#### Platform Reporting

| Feature | Marketing 360 | monday CRM | 
|---|---|---|
| **Performance Monitoring** | Not enough data | Not enough data | 
| **Reporting Dashboards** | Not enough data | Not enough data | 
| **Dashboard Exports** | Not enough data | Not enough data | 
| **Music Genre Reporting** | Feature Not Available | Not enough data | 

#### Agentic AI - Digital Audio Advertising

| Feature | Marketing 360 | monday CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Marketing 360** | N/A | N/A |
| **monday CRM** | 7.8/10 | 296 |

#### Agentic AI - Sales Performance Management

| Feature | Marketing 360 | monday CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.2 (30 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.0 (30 reviews) | 
| **Proactive Assistance** | Not enough data | 6.9 (29 reviews) | 

#### Incentives

| Feature | Marketing 360 | monday CRM | 
|---|---|---|
| **Badges** | Not enough data | 7.4 (217 reviews) | 
| **Triggers** | Not enough data | 7.7 (233 reviews) | 
| **Commission Calculator** | Not enough data | 7.5 (211 reviews) | 
| **Leaderboards** | Not enough data | 7.8 (222 reviews) | 

#### Personalization

| Feature | Marketing 360 | monday CRM | 
|---|---|---|
| **Profiles** | Not enough data | 8.2 (259 reviews) | 
| **Custom Reports** | Not enough data | 8.2 (246 reviews) | 
| **Dashboards** | Not enough data | 8.9 (276 reviews) | 
| **Goal Setting** | Not enough data | 8.6 (247 reviews) | 

#### Administrative

| Feature | Marketing 360 | monday CRM | 
|---|---|---|
| **Integration** | Not enough data | 8.1 (254 reviews) | 
| **Employee Structure** | Not enough data | 8.2 (247 reviews) | 
| **Behavior Monitoring** | Not enough data | 7.8 (200 reviews) | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Marketing 360** | N/A | N/A |
| **monday CRM** | 7.6/10 | 206 |

#### Agentic AI - Email Tracking

| Feature | Marketing 360 | monday CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.4 (23 reviews) | 
| **Multi-step Planning** | Not enough data | 7.5 (23 reviews) | 
| **Cross-system Integration** | Not enough data | 7.6 (23 reviews) | 
| **Adaptive Learning** | Not enough data | 7.0 (23 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.8 (23 reviews) | 
| **Proactive Assistance** | Not enough data | 6.9 (23 reviews) | 
| **Decision Making** | Not enough data | 7.2 (23 reviews) | 

#### Analytics

| Feature | Marketing 360 | monday CRM | 
|---|---|---|
| **Open Rates** | Not enough data | 8.1 (167 reviews) | 
| **Link Activity** | Not enough data | 8.0 (143 reviews) | 
| **Attachment Activity** | Not enough data | Feature Not Available | 

#### Customizations

| Feature | Marketing 360 | monday CRM | 
|---|---|---|
| **Email Platform Integration** | Not enough data | 8.2 (187 reviews) | 
| **Email Scheduling** | Not enough data | 8.3 (94 reviews) | 
| **Notifications** | Not enough data | 8.5 (191 reviews) | 
| **Email Categorization** | Not enough data | 7.9 (88 reviews) | 
| **Templates** | Not enough data | 8.2 (185 reviews) | 

#### Generative AI

| Feature | Marketing 360 | monday CRM | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.4 (131 reviews) | 

### Online Reputation Management

| Product | Score | Reviews |
|---|---|---|
| **Marketing 360** | 6.2/10 | 6 |
| **monday CRM** | N/A | N/A |

#### Consumer Intelligence

| Feature | Marketing 360 | monday CRM | 
|---|---|---|
| **Customer Feedback** | Not enough data | Not enough data | 
| **Competitive Intelligence** | Feature Not Available | Not enough data | 
| **Sentiment Analysis** | Feature Not Available | Not enough data | 

#### Reporting

| Feature | Marketing 360 | monday CRM | 
|---|---|---|
| **Revenue Reporting** | Feature Not Available | Not enough data | 
| **Corporate Reporting** | Feature Not Available | Not enough data | 
| **Dashboard** | 7.7 (5 reviews) | Not enough data | 

#### Media Monitoring

| Feature | Marketing 360 | monday CRM | 
|---|---|---|
| **Social Networks Monitoring** | Feature Not Available | Not enough data | 
| **Social Media Management** | 4.7 (6 reviews) | Not enough data | 
| **Digital Media Monitoring** | Not enough data | Not enough data | 

#### In-House Management

| Feature | Marketing 360 | monday CRM | 
|---|---|---|
| **Employee Performance** | Feature Not Available | Not enough data | 
| **Team Workflow** | Feature Not Available | Not enough data | 

#### Generative AI

| Feature | Marketing 360 | monday CRM | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 

#### Agentic AI - Online Reputation Management

| Feature | Marketing 360 | monday CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Website Builder

| Product | Score | Reviews |
|---|---|---|
| **Marketing 360** | 6.7/10 | 13 |
| **monday CRM** | N/A | N/A |

#### Customizations

| Feature | Marketing 360 | monday CRM | 
|---|---|---|
| **Templates** | 6.9 (9 reviews) | Not enough data | 
| **Drag and Drop** | 7.4 (7 reviews) | Not enough data | 
| **HTML Input** | 5.6 (6 reviews) | Not enough data | 
| **Domain Name** | Not enough data | Not enough data | 

#### Growth

| Feature | Marketing 360 | monday CRM | 
|---|---|---|
| **SEO** | 6.3 (9 reviews) | Not enough data | 
| **Site Analytics** | 6.7 (10 reviews) | Not enough data | 
| **Marketing Tools** | 6.1 (9 reviews) | Not enough data | 
| **E-Commerce** | 8.1 (6 reviews) | Not enough data | 
| **Hosting** | 5.5 (7 reviews) | Not enough data | 

#### Content

| Feature | Marketing 360 | monday CRM | 
|---|---|---|
| **Email Integrations** | 8.1 (7 reviews) | Not enough data | 
| **Content Management** | 6.1 (9 reviews) | Not enough data | 
| **Permissions** | 8.3 (6 reviews) | Not enough data | 
| **WordPress Tool** | Not enough data | Not enough data | 

#### Support

| Feature | Marketing 360 | monday CRM | 
|---|---|---|
| **Customer Support** | 5.8 (12 reviews) | Not enough data | 

### POS

| Product | Score | Reviews |
|---|---|---|
| **Marketing 360** | N/A | N/A |
| **monday CRM** | N/A | N/A |

#### Payments

| Feature | Marketing 360 | monday CRM | 
|---|---|---|
| **Credit Card Payments** | Not enough data | Not enough data | 
| **Partial Payments** | Not enough data | Not enough data | 
| **Split Payments** | Not enough data | Not enough data | 
| **Discounts** | Not enough data | Not enough data | 
| **Voided/Refunded Payments** | Not enough data | Not enough data | 
| **Store Credit Allocation** | Not enough data | Not enough data | 
| **Tip Adjustments** | Not enough data | Not enough data | 
| **Offline Payments** | Not enough data | Not enough data | 
| **Multidevice Payment Acceptance** | Not enough data | Not enough data | 
| **Next Day Deposits** | Not enough data | Not enough data | 

#### Employee Management

| Feature | Marketing 360 | monday CRM | 
|---|---|---|
| **Employee Accounts** | Not enough data | Not enough data | 
| **Permissions** | Not enough data | Not enough data | 
| **Commission Tracking** | Not enough data | Not enough data | 
| **Tab Allocation** | Not enough data | Not enough data | 
| **Log/Shift Notes** | Not enough data | Not enough data | 
| **Staff Scheduling** | Not enough data | Not enough data | 
| **Floor Plans** | Not enough data | Not enough data | 

#### Customer Management

| Feature | Marketing 360 | monday CRM | 
|---|---|---|
| **Loyalty Membership** | Not enough data | Not enough data | 
| **Customer Profiles** | Not enough data | Not enough data | 
| **Credit Card Filing** | Not enough data | Not enough data | 

#### Inventory Management

| Feature | Marketing 360 | monday CRM | 
|---|---|---|
| **Track Inventory** | Not enough data | Not enough data | 
| **Inventory Notifications** | Not enough data | Not enough data | 
| **Product Organization** | Not enough data | Not enough data | 
| **Multilocation Inventory Tracking** | Not enough data | Not enough data | 

#### Integrations

| Feature | Marketing 360 | monday CRM | 
|---|---|---|
| **Accounting Integrations** | Not enough data | Not enough data | 
| **Inventory Management Integrations** | Not enough data | Not enough data | 
| **E-Commerce Integrations** | Not enough data | Not enough data | 

#### Analytics

| Feature | Marketing 360 | monday CRM | 
|---|---|---|
| **Sales Tracking** | Not enough data | Not enough data | 
| **Guest Counts** | Not enough data | Not enough data | 
| **End of Day Reports** | Not enough data | Not enough data | 

### Local Marketing

| Product | Score | Reviews |
|---|---|---|
| **Marketing 360** | N/A | N/A |
| **monday CRM** | N/A | N/A |

#### Platform

| Feature | Marketing 360 | monday CRM | 
|---|---|---|
| **Internationalization** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 
| **Reporting and Dashboards** | Not enough data | Not enough data | 
| **Mobile User Support** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm)

**Unique to Marketing 360 (13):** [Digital Audio Advertising Software](https://www.g2.com/categories/digital-audio-advertising), [Payment Processing Software](https://www.g2.com/categories/payment-processing), [Subscription Billing Software](https://www.g2.com/categories/subscription-billing), [Local Listing Management Software](https://www.g2.com/categories/local-listing-management), [Local SEO Software](https://www.g2.com/categories/local-seo), [Website Builder Software](https://www.g2.com/categories/website-builder), [Social Media Advertising Software](https://www.g2.com/categories/social-media-advertising), [Shopping Cart Software](https://www.g2.com/categories/shopping-cart), [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management), [Paid Search Advertising Software](https://www.g2.com/categories/paid-search-advertising), [Social Media Management Tools](https://www.g2.com/categories/social-media-mgmt), [Multi-Location Marketing Platforms](https://www.g2.com/categories/multi-location-marketing-platforms), [Retail POS Systems](https://www.g2.com/categories/retail-pos)

**Unique to monday CRM (2):** [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Marketing 360 | monday CRM | 
|---|---|---|
| **Small-Business** | 77.0% | 77.8% | 
| **Mid-Market** | 16.4% | 19.4% | 
| **Enterprise** | 6.6% | 2.9% | 

### By Industry

#### Marketing 360

- **Real Estate:** 9.8%
- **Construction:** 9.8%
- **Health, Wellness and Fitness:** 8.2%
- **Automotive:** 6.6%
- **Retail:** 6.6%
- **Financial Services:** 6.6%
- **Information Technology and Services:** 4.9%
- **Apparel & Fashion:** 3.3%
- **Printing:** 3.3%
- **Consumer Goods:** 3.3%
- **Other:** 37.7%

#### monday CRM

- **Marketing and Advertising:** 12.2%
- **Information Technology and Services:** 7.6%
- **Construction:** 4.7%
- **Computer Software:** 4.5%
- **Real Estate:** 3.6%
- **Financial Services:** 3.4%
- **Non-Profit Organization Management:** 2.9%
- **Consulting:** 2.8%
- **Hospital & Health Care:** 2.7%
- **Management Consulting:** 2.5%
- **Other:** 53.0%

---
## Alternatives

### Alternatives to Marketing 360

- [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) — 4.4/5 stars (14861 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4162 reviews)
- [Thryv](https://www.g2.com/products/thryv/reviews) — 4.3/5 stars (2012 reviews)
- [LocaliQ](https://www.g2.com/products/localiq/reviews) — 4.5/5 stars (1071 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14718 reviews)
- [Bitrix24](https://www.g2.com/products/bitrix24/reviews) — 4.1/5 stars (608 reviews)
- [Square Online (formerly Weebly)](https://www.g2.com/products/square-online-formerly-weebly/reviews) — 4.2/5 stars (482 reviews)
- [Vendasta AI Platform](https://www.g2.com/products/vendasta-ai-platform/reviews) — 4.5/5 stars (537 reviews)
- [Yext](https://www.g2.com/products/yext/reviews) — 4.4/5 stars (1124 reviews)
- [Constant Contact](https://www.g2.com/products/constant-contact/reviews) — 4.1/5 stars (7411 reviews)

### Alternatives to monday CRM

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25853 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13872 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3092 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2939 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1236 reviews)
- [Bigin by Zoho CRM](https://www.g2.com/products/bigin-by-zoho-crm/reviews) — 4.6/5 stars (850 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1158 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2046 reviews)
- [Less Annoying CRM](https://www.g2.com/products/less-annoying-crm/reviews) — 4.9/5 stars (665 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14718 reviews)

---
## Top Discussions

### Marketing 360

- Title: [Where is marketing 360 located?](https://www.g2.com/discussions/where-is-marketing-360-located) — 1 comment *(includes official response)*
  > **Top comment:** "Marketing 360 is located in Fort Collins, Colorado"
- Title: [How much does marketing360 cost?](https://www.g2.com/discussions/how-much-does-marketing360-cost) — 1 comment
  > **Top comment:** "Depends on plan,but no matter the plan,more than it's worth. "
- Title: [When is the next update to the current version of the platform being released?](https://www.g2.com/discussions/30858-when-is-the-next-update-to-the-current-version-of-the-platform-being-released) — 1 comment, 1 upvote
  > **Top comment:** "Everything about their platform is outdated and below industry standard. Use Wishpond to do your new and existing customer email marketing. Stay away from..."

### monday CRM

- Title: [Can I use Monday.com to set-up an online application or a questionnaire for my external clients?](https://www.g2.com/discussions/can-i-use-monday-com-to-set-up-an-online-application-or-a-questionnaire-for-my-external-clients) — 2 comments, 1 upvote
  > **Top comment:** "Yes.  Easy to do."
- Title: [What is monday sales CRM used for?](https://www.g2.com/discussions/what-is-monday-sales-crm-used-for) — 1 comment
  > **Top comment:** "Monday CRM is used for sales, project management, tracking and so much more. Team collaboration and engagement in addition to automation and task management..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/madwire-marketing-360-vs-monday-crm)