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Compare MadCap Flare and WordPress.org 
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At a Glance
Market Segments
Mid-Market (53.1% of reviews)
Small-Business (72.7% of reviews)
Entry-Level Pricing
Contact Us Per Year
No pricing available
MadCap Flare
Star Rating
(485)4.4 out of 5
Market Segments
Mid-Market (53.1% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Free Trial is available
Learn more about MadCap FlareWordPress.org
Star Rating
(9,361)4.4 out of 5
Market Segments
Small-Business (72.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about WordPress.orgSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that WordPress.org excels in content authoring with a score of 8.9, while MadCap Flare shines even brighter with a score of 9.3. Reviewers mention that the intuitive interface and rich text editor in MadCap Flare make it easier to create and manage content effectively.
- Reviewers mention that WordPress.org has a larger user community, scoring 8.6 compared to MadCap Flare's 8.2. Users say this community support is invaluable for troubleshooting and sharing best practices, making it easier for small businesses to find solutions quickly.
- Users on G2 highlight the ease of use of WordPress.org, scoring 8.3, which is significantly higher than MadCap Flare's 7.4. Reviewers say that the user-friendly interface and extensive documentation make it accessible for users with varying technical skills.
- Reviewers mention that MadCap Flare offers superior quality of support, scoring 8.6 compared to WordPress.org's 7.8. Users report that the dedicated support team is responsive and knowledgeable, which is crucial for mid-market companies needing timely assistance.
- Users say that both platforms provide robust customization options, scoring equally at 8.5. However, reviewers mention that WordPress.org's extensive library of plugins allows for greater flexibility in tailoring the site to specific business needs.
- G2 users report that while both platforms have strong SEO capabilities, WordPress.org scores slightly higher at 8.4 compared to MadCap Flare's 8.3. Reviewers mention that the built-in SEO tools and plugins available in WordPress.org make it easier for small businesses to optimize their content for search engines.
Pricing
Entry-Level Pricing
MadCap Flare
Subscription
Contact Us
Per Year
Includes Maintenance and Support
- Free Product Upgrades and Updates
- Unlimited Email and Phone Support
- Free Web-based MadCap Flare Introductory Training
WordPress.org
No pricing availableFree Trial
MadCap Flare
Free Trial is available
WordPress.org
No trial information availableRatings
Meets Requirements
8.6
402
8.8
8,307
Ease of Use
7.4
402
8.3
8,353
Ease of Setup
7.9
300
8.2
4,492
Ease of Admin
8.0
288
8.5
4,442
Quality of Support
8.6
376
7.8
6,714
Has the product been a good partner in doing business?
8.9
290
8.5
3,838
Product Direction (% positive)
7.6
370
8.0
8,173
Features by Category
Content
9.3
56
8.9
6854
|
Verified
9.2
52
8.5
6808
|
Verified
8.8
47
8.4
1953
8.5
26
8.6
6854
|
Verified
8.2
26
8.6
1853
8.5
21
8.5
5973
|
Verified
8.3
37
8.1
5757
|
Verified
8.1
51
8.0
6184
|
Verified
8.9
51
8.4
5970
|
Verified
Design
7.8
50
8.4
6737
|
Verified
7.8
29
8.4
6526
|
Verified
7.9
42
8.5
6803
|
Verified
8.4
50
8.5
6999
|
Verified
Platform
8.3
45
8.6
5870
|
Verified
8.3
27
8.4
6122
|
Verified
8.5
47
8.3
6172
|
Verified
8.4
33
8.6
6552
|
Verified
8.7
35
8.2
5059
|
Verified
8.4
26
8.3
4666
7.8
27
8.2
6175
|
Verified
7.6
23
8.4
5049
|
Verified
Agentic AI - Web Content Management
Not enough data
7.7
92
Not enough data
7.6
91
Design
7.5
88
Not enough data
8.0
87
Not enough data
7.8
73
Not enough data
Collaboration
7.9
75
Not enough data
7.2
61
Not enough data
File Types
8.7
97
Not enough data
7.5
91
Not enough data
9.1
87
Not enough data
Edit & Revise
8.5
77
Not enough data
8.1
59
Not enough data
8.7
96
Not enough data
Integrate & Embed
6.7
31
Not enough data
8.7
57
Not enough data
8.3
44
Not enough data
Operating System
8.7
101
Not enough data
4.5
17
Not enough data
4.2
13
Not enough data
Generative AI
5.7
7
Not enough data
5.2
7
Not enough data
5.2
7
Not enough data
5.5
7
Not enough data
5.5
7
Not enough data
Agentic AI - Document Creation
Not enough data
Not enough data
Agentic AI - AWS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
MadCap Flare and WordPress.org are categorized as Web Content Management
Unique Categories
MadCap Flare is categorized as Help Authoring Tool (HAT) and Document Creation
WordPress.org is categorized as AWS Marketplace
Reviews
Reviewers' Company Size
MadCap Flare
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
WordPress.org
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
36.6%
Information Technology and Services
15.2%
Writing and Editing
3.4%
Computer & Network Security
3.4%
Financial Services
2.5%
Other
38.9%
Marketing and Advertising
11.7%
Information Technology and Services
6.9%
Computer Software
5.8%
Higher Education
4.4%
Internet
3.7%
Other
67.5%
Alternatives
Discussions
Is MadCap Flare cloud-based?
2 Comments
MM
MadCap Flare is not cloud-based per se. However, MadCap Central recently enabled cloud-based authoring that syncs up with Flare. Here's the link to their...Read more
How much is MadCap Central?
2 Comments
MM
MadCap is pretty transparent about their pricing plans, which you can find on there site at https://www.madcapsoftware.com/pricing/. The current rate for an...Read more
How long does it take to learn how to use MadCap Flare?
1 Comment
MM
For the very basic features like moving around the interface, adding topics, and creating targets (i.e., output), you can be productive within a couple of...Read more
Is WordPress org free to use?
6 Comments
NC
Yes Wordpress.org is free to use, but you must invest in domain and hostingRead more
How the custom CSS option works ?
4 Comments
MP
First of all - ALWAYS make a child theme so that updates don't remove any customization you might make. Than you create your own style sheet and your own...Read more
Which is the best alternative to Wordpress?
4 Comments
DL
If you're looking for ease of use then it's hard to beat WordPress unless you go with a solution like Squarespace or Wix which severely limits what you can...Read more
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