# MadCap Flare, Scrivener vs Microsoft Word Comparison

| | MadCap Flare | Scrivener | Microsoft Word | 
|---|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.5 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 487 | 87 | 2,036 | 
| **Largest Market Segment** | Mid-Market (52.8% of reviews) | Small-Business (82.8% of reviews) | Small-Business (39.4% of reviews) | 
| **Entry Level Price** | Contact Us Per Year | No pricing available | No pricing available | 

---
## Top Pros & Cons

### MadCap Flare

Pros:
- Content Management (2 reviews)
- Efficiency (2 reviews)

Cons:
- Learning Curve (2 reviews)
- Difficulty (1 reviews)

### Scrivener

Pros:
- Ease of Use (2 reviews)
- Features (2 reviews)

Cons:
- Learning Curve (1 reviews)
- Limited Features (1 reviews)

### Microsoft Word

Pros:
- Ease of Use (61 reviews)
- Features (45 reviews)

Cons:
- Missing Features (17 reviews)
- Difficulty (16 reviews)

---
## Ratings Comparison
| Rating | MadCap Flare | Scrivener | Microsoft Word | 
|---|---|---|---|
  | **Meets Requirements** | 8.6 (402 reviews) | 9.3 (69 reviews) | 9.4 (1493 reviews) | 
  | **Ease of Use** | 7.4 (402 reviews) | 7.9 (71 reviews) | 9.2 (1508 reviews) | 
  | **Ease of Setup** | 7.9 (300 reviews) | 7.9 (15 reviews) | 9.4 (348 reviews) | 
  | **Ease of Admin** | 8.0 (288 reviews) | 9.2 (8 reviews) | 9.2 (155 reviews) | 
  | **Quality of Support** | 8.6 (376 reviews) | 8.6 (45 reviews) | 8.8 (1206 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (290 reviews) | 8.6 (6 reviews) | 9.0 (147 reviews) | 
  | **Product Direction (% positive)** | 7.6 (370 reviews) | 8.5 (70 reviews) | 8.9 (1395 reviews) | 

---
## Pricing

### MadCap Flare

#### Entry-Level Pricing

Plan: Subscription

Price: Contact Us Per Year

Description: Includes Maintenance and Support

Key Features:
- Free Product Upgrades and Updates
- Unlimited Email and Phone Support
- Free Web-based MadCap Flare Introductory Training

[Learn more about MadCap Flare](https://www.g2.com/products/madcap-flare/reviews)

#### Free Trial

Yes

### Scrivener

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Microsoft Word

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Web Content Management

| Product | Score | Reviews |
|---|---|---|
| **MadCap Flare** | 8.4/10 | 62 |
| **Scrivener** | N/A | N/A |
| **Microsoft Word** | N/A | N/A |

#### Content

| Feature | MadCap Flare | Scrivener | Microsoft Word | 
|---|---|---|---|
| **Content Authoring** | 9.3 (57 reviews) | Not enough data | Not enough data | 
| **Rich Text Editor** | 9.2 (52 reviews) | Not enough data | Not enough data | 
| **Versioning** | 8.8 (47 reviews) | Not enough data | Not enough data | 
| **Plug-ins/Widgets/Apps** | 8.5 (26 reviews) | Not enough data | Not enough data | 
| **Approval Process** | 8.2 (26 reviews) | Not enough data | Not enough data | 
| **Content Scheduling** | 8.5 (21 reviews) | Not enough data | Not enough data | 
| **Asset Management** | 8.3 (37 reviews) | Not enough data | Not enough data | 
| **Internal Search** | 8.1 (51 reviews) | Not enough data | Not enough data | 
| **Content Repository** | 8.9 (51 reviews) | Not enough data | Not enough data | 

#### Design

| Feature | MadCap Flare | Scrivener | Microsoft Word | 
|---|---|---|---|
| **Breadth of Pre-Built Templates** | 7.8 (50 reviews) | Not enough data | Not enough data | 
| **Mobile** | 7.8 (29 reviews) | Not enough data | Not enough data | 
| **Branding/Themes** | 7.9 (42 reviews) | Not enough data | Not enough data | 
| **Customization** | 8.4 (50 reviews) | Not enough data | Not enough data | 

#### Platform

| Feature | MadCap Flare | Scrivener | Microsoft Word | 
|---|---|---|---|
| **User Community** | 8.3 (45 reviews) | Not enough data | Not enough data | 
| **SEO** | 8.3 (27 reviews) | Not enough data | Not enough data | 
| **Flexible Navigation Structures** | 8.5 (47 reviews) | Not enough data | Not enough data | 
| **User, Role, and Access Management** | 8.4 (33 reviews) | Not enough data | Not enough data | 
| **Enterprise Scalability** | 8.7 (35 reviews) | Not enough data | Not enough data | 
| **Internationalization** | 8.4 (26 reviews) | Not enough data | Not enough data | 
| **Dashboards and Reports** | 7.8 (27 reviews) | Not enough data | Not enough data | 
| **API / Integrations** | 7.6 (23 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Web Content Management

| Feature | MadCap Flare | Scrivener | Microsoft Word | 
|---|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 

### Screenwriting

| Product | Score | Reviews |
|---|---|---|
| **MadCap Flare** | N/A | N/A |
| **Scrivener** | 7.7/10 | 8 |
| **Microsoft Word** | N/A | N/A |

#### Document Creation

| Feature | MadCap Flare | Scrivener | Microsoft Word | 
|---|---|---|---|
| **Template Creation** | Not enough data | 7.9 (8 reviews) | Not enough data | 
| **Story Map** | Not enough data | 8.1 (8 reviews) | Not enough data | 
| **Formatting** | Not enough data | 8.5 (8 reviews) | Not enough data | 
| **PDF Creation** | Not enough data | 9.4 (6 reviews) | Not enough data | 

#### Workflow

| Feature | MadCap Flare | Scrivener | Microsoft Word | 
|---|---|---|---|
| **Collaborative Creation** | Not enough data | 6.4 (6 reviews) | Not enough data | 
| **Comments and Tasks** | Not enough data | 6.9 (8 reviews) | Not enough data | 

#### Platform

| Feature | MadCap Flare | Scrivener | Microsoft Word | 
|---|---|---|---|
| **Web Interface** | Not enough data | Not enough data | Not enough data | 
| **Mobile apps** | Not enough data | 6.9 (6 reviews) | Not enough data | 

#### Agentic AI - Screenwriting

| Feature | MadCap Flare | Scrivener | Microsoft Word | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

### Document Creation

| Product | Score | Reviews |
|---|---|---|
| **MadCap Flare** | 7.4/10 | 109 |
| **Scrivener** | 7.2/10 | 14 |
| **Microsoft Word** | 8.3/10 | 793 |

#### Design

| Feature | MadCap Flare | Scrivener | Microsoft Word | 
|---|---|---|---|
| **Graphics** | 7.5 (88 reviews) | 8.5 (12 reviews) | 8.3 (669 reviews) | 
| **Templates** | 8.0 (87 reviews) | 8.1 (13 reviews) | 8.6 (695 reviews) | 
| **Themes** | 7.8 (73 reviews) | 6.8 (12 reviews) | 8.4 (643 reviews) | 

#### Collaboration

| Feature | MadCap Flare | Scrivener | Microsoft Word | 
|---|---|---|---|
| **Multi-User Collaboration** | 7.9 (75 reviews) | 5.3 (6 reviews) | 8.2 (607 reviews) | 
| **Real-Time Communication** | 7.2 (61 reviews) | 4.8 (7 reviews) | 7.9 (533 reviews) | 

#### File Types

| Feature | MadCap Flare | Scrivener | Microsoft Word | 
|---|---|---|---|
| **Export** | 8.7 (97 reviews) | 9.2 (13 reviews) | 9.2 (700 reviews) | 
| **Import** | 7.5 (91 reviews) | 8.9 (12 reviews) | 8.6 (670 reviews) | 
| **Web Publishing** | 9.1 (87 reviews) | 4.3 (7 reviews) | 8.3 (489 reviews) | 

#### Edit & Revise

| Feature | MadCap Flare | Scrivener | Microsoft Word | 
|---|---|---|---|
| **Revision History** | 8.5 (77 reviews) | 8.3 (11 reviews) | 8.7 (652 reviews) | 
| **Suggestion Mode** | 8.1 (59 reviews) | 5.9 (11 reviews) | 8.4 (630 reviews) | 
| **Document Editor** | 8.7 (96 reviews) | 9.4 (13 reviews) | 9.2 (720 reviews) | 

#### Integrate & Embed

| Feature | MadCap Flare | Scrivener | Microsoft Word | 
|---|---|---|---|
| **Calendar** | 6.7 (31 reviews) | 5.2 (8 reviews) | 8.3 (510 reviews) | 
| **Website** | 8.7 (57 reviews) | 5.5 (7 reviews) | 8.3 (484 reviews) | 
| **Applications** | 8.3 (44 reviews) | 5.0 (7 reviews) | 8.6 (536 reviews) | 

#### Operating System

| Feature | MadCap Flare | Scrivener | Microsoft Word | 
|---|---|---|---|
| **PC Operating System** | 8.7 (101 reviews) | 9.8 (11 reviews) | 9.3 (647 reviews) | 
| **Mac Operating System** | 4.5 (17 reviews) | 9.8 (9 reviews) | 8.5 (439 reviews) | 
| **Linux Operating System** | 4.2 (13 reviews) | Not enough data | 7.6 (334 reviews) | 

#### Generative AI

| Feature | MadCap Flare | Scrivener | Microsoft Word | 
|---|---|---|---|
| **AI Text Generation** | 5.7 (7 reviews) | Not enough data | 7.6 (135 reviews) | 
| **AI Text Summarization** | 5.2 (7 reviews) | Not enough data | 7.8 (129 reviews) | 
| **AI Text-to-Image** | 5.2 (7 reviews) | Not enough data | 6.9 (125 reviews) | 
| **AI Text-to-Speech** | 5.5 (7 reviews) | Not enough data | 7.1 (124 reviews) | 
| **AI Image-to-Text** | 5.5 (7 reviews) | Not enough data | 6.9 (123 reviews) | 

#### Agentic AI - Document Creation

| Feature | MadCap Flare | Scrivener | Microsoft Word | 
|---|---|---|---|
| **Proactive Assistance** | Not enough data | Not enough data | 6.5 (42 reviews) | 

---
## Categories
**Shared Categories (1):** [Document Creation Software](https://www.g2.com/categories/document-creation)

**Unique to MadCap Flare (2):** [Help Authoring Tools (HAT)](https://www.g2.com/categories/help-authoring-tool-hat), [Web Content Management Software](https://www.g2.com/categories/web-content-management)

**Unique to Scrivener (1):** [Screenwriting Software](https://www.g2.com/categories/screenwriting)



---
## Reviewer Demographics

### By Company Size

| Segment | MadCap Flare | Scrivener | Microsoft Word | 
|---|---|---|---|
| **Small-Business** | 17.8% | 82.8% | 39.4% | 
| **Mid-Market** | 52.8% | 9.2% | 31.9% | 
| **Enterprise** | 29.4% | 8.0% | 28.7% | 

### By Industry

#### MadCap Flare

- **Computer Software:** 36.6%
- **Information Technology and Services:** 15.2%
- **Writing and Editing:** 3.4%
- **Computer & Network Security:** 3.4%
- **Financial Services:** 2.5%
- **Mechanical or Industrial Engineering:** 2.3%
- **Oil & Energy:** 1.9%
- **Electrical/Electronic Manufacturing:** 1.9%
- **Hospital & Health Care:** 1.7%
- **Industrial Automation:** 1.7%
- **Other:** 29.5%

#### Scrivener

- **Writing and Editing:** 31.4%
- **Higher Education:** 8.1%
- **Publishing:** 7.0%
- **Information Technology and Services:** 4.7%
- **Libraries:** 3.5%
- **Entertainment:** 3.5%
- **Automotive:** 2.3%
- **Research:** 2.3%
- **Religious Institutions:** 2.3%
- **Internet:** 2.3%
- **Other:** 32.6%

#### Microsoft Word

- **Information Technology and Services:** 9.8%
- **Computer Software:** 7.1%
- **Higher Education:** 6.1%
- **Education Management:** 3.8%
- **Marketing and Advertising:** 3.7%
- **Hospital & Health Care:** 3.6%
- **Financial Services:** 2.9%
- **Accounting:** 2.6%
- **Primary/Secondary Education:** 2.4%
- **Non-Profit Organization Management:** 2.4%
- **Other:** 55.7%

---
## Alternatives

### Alternatives to MadCap Flare

- [ClickHelp](https://www.g2.com/products/clickhelp/reviews) — 4.8/5 stars (65 reviews)
- [Document360](https://www.g2.com/products/document360/reviews) — 4.7/5 stars (516 reviews)
- [Adobe Experience Manager](https://www.g2.com/products/adobe-experience-manager/reviews) — 4.2/5 stars (673 reviews)
- [WordPress.org](https://www.g2.com/products/wordpress-org/reviews) — 4.4/5 stars (9526 reviews)
- [Adobe RoboHelp](https://www.g2.com/products/adobe-robohelp/reviews) — 4.0/5 stars (38 reviews)
- [Author-It](https://www.g2.com/products/author-it/reviews) — 3.9/5 stars (33 reviews)
- [Dr. Explain](https://www.g2.com/products/dr-explain/reviews) — 4.5/5 stars (30 reviews)
- [Help & Manual](https://www.g2.com/products/help-manual/reviews) — 4.8/5 stars (22 reviews)
- [HelpNDoc](https://www.g2.com/products/helpndoc/reviews) — 4.1/5 stars (18 reviews)
- [HelpSmith](https://www.g2.com/products/helpsmith/reviews) — 4.8/5 stars (16 reviews)

### Alternatives to Scrivener

- [Final Draft](https://www.g2.com/products/final-draft/reviews) — 4.5/5 stars (46 reviews)
- [Celtx](https://www.g2.com/products/celtx/reviews) — 4.2/5 stars (78 reviews)
- [WriterDuet](https://www.g2.com/products/writerduet/reviews) — 4.6/5 stars (29 reviews)
- [Pages](https://www.g2.com/products/pages/reviews) — 4.3/5 stars (376 reviews)
- [Ulysses](https://www.g2.com/products/ulysses/reviews) — 4.5/5 stars (25 reviews)
- [iA Writer](https://www.g2.com/products/ia-writer/reviews) — 4.4/5 stars (23 reviews)
- [LibreOffice Writer](https://www.g2.com/products/libreoffice-writer/reviews) — 4.1/5 stars (87 reviews)
- [Foxit PDF Editor](https://www.g2.com/products/foxit-pdf-editor/reviews) — 4.6/5 stars (3619 reviews)
- [Adobe Acrobat](https://www.g2.com/products/adobe-acrobat/reviews) — 4.5/5 stars (5115 reviews)
- [Adobe InCopy](https://www.g2.com/products/adobe-incopy/reviews) — 4.2/5 stars (66 reviews)

### Alternatives to Microsoft Word

- [Adobe Acrobat](https://www.g2.com/products/adobe-acrobat/reviews) — 4.5/5 stars (5115 reviews)
- [Pages](https://www.g2.com/products/pages/reviews) — 4.3/5 stars (376 reviews)
- [Foxit PDF Editor](https://www.g2.com/products/foxit-pdf-editor/reviews) — 4.6/5 stars (3619 reviews)
- [Dropbox Paper](https://www.g2.com/products/dropbox-paper/reviews) — 4.1/5 stars (4515 reviews)
- [WPS Writer](https://www.g2.com/products/wps-writer/reviews) — 4.3/5 stars (188 reviews)
- [Adobe InCopy](https://www.g2.com/products/adobe-incopy/reviews) — 4.2/5 stars (66 reviews)
- [Ulysses](https://www.g2.com/products/ulysses/reviews) — 4.5/5 stars (25 reviews)
- [Zoho Writer](https://www.g2.com/products/zoho-writer/reviews) — 4.4/5 stars (97 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48017 reviews)
- [Inkscape](https://www.g2.com/products/inkscape/reviews) — 4.4/5 stars (416 reviews)

---
## Top Discussions

### MadCap Flare

- Title: [Is MadCap Flare cloud-based?](https://www.g2.com/discussions/is-madcap-flare-cloud-based) — 2 comments
  > **Top comment:** "MadCap Flare is not cloud-based per se. However, MadCap Central recently enabled cloud-based authoring that syncs up with Flare. Here's the link to their..."
- Title: [How much is MadCap Central?](https://www.g2.com/discussions/how-much-is-madcap-central) — 2 comments
  > **Top comment:** "MadCap is pretty transparent about their pricing plans, which you can find on there site at https://www.madcapsoftware.com/pricing/. The current rate for an..."
- Title: [How much does MadCap Flare cost?](https://www.g2.com/discussions/how-much-does-madcap-flare-cost) — 1 comment
  > **Top comment:** "No idea - our admin team pays the bills"
- Title: [Is MadCap Flare a CMS?](https://www.g2.com/discussions/is-madcap-flare-a-cms) — 1 comment
  > **Top comment:** "Flare is NOT a CMS - it is an advanced editor and output builder"
- Title: [What is MadCap flare used for?](https://www.g2.com/discussions/what-is-madcap-flare-used-for) — 1 comment
  > **Top comment:** "The creation of single-sourced documentation, both for online consumption, and for printable output."

### Scrivener

- Title: [How do i integrate this application with Google Drive?](https://www.g2.com/discussions/12361-how-do-i-integrate-this-application-with-google-drive) — 2 comments, 1 upvote
  > **Top comment:** "Here's a great tutorial on how to sync scrivener with google drive. https://simonkjones.com/how-to-sync-scrivener-with-a-chromebook/"

### Microsoft Word

- Title: [What are some lesser-known Microsoft Word features that can significantly improve document formatting and design?](https://www.g2.com/discussions/what-are-some-lesser-known-microsoft-word-features-that-can-significantly-improve-document-formatting-and-design) — 4 comments
  > **Top comment:** "built-in styles, spike clipboard, Smart art, mail merge, accessibility checker formatting painter, etc."
- Title: [What is Microsoft Word used for?](https://www.g2.com/discussions/what-is-microsoft-word-used-for) — 4 comments, 1 upvote
  > **Top comment:** "Office products"
- Title: [What are 3 new features in Microsoft Word?](https://www.g2.com/discussions/what-are-3-new-features-in-microsoft-word) — 3 comments, 4 upvotes
  > **Top comment:** "Co-writing. You and your partners can open and work on a similar record. ...
Visual invigorate. ...
Save your progressions as they occur. ..."
- Title: [How do i incoorporate pictues in word.](https://www.g2.com/discussions/how-do-i-incoorporate-pictues-in-word) — 3 comments, 1 upvote
  > **Top comment:** "There are two methods - you save the picture on your system and then use insert picture or you directly copy the picture and paste it in the document"
- Title: [What is the Advanced Use of MS Word?](https://www.g2.com/discussions/30150-what-is-the-advanced-use-of-ms-word) — 3 comments
  > **Top comment:** "One of my most used functions in MS Word is the ability to design and create forms and templates for my small business. These docs and forms can be shared..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/madcap-flare-vs-scrivener-vs-microsoft-word)