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Compare MadCap Flare and Pantheon 
Featured Products
At a Glance
Market Segments
Mid-Market (53.1% of reviews)
Small-Business (62.4% of reviews)
Entry-Level Pricing
Contact Us Per Year
$41 per month (prepaid annually)
MadCap Flare
Star Rating
(485)4.4 out of 5
Market Segments
Mid-Market (53.1% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Free Trial is available
Learn more about MadCap FlarePantheon
Star Rating
(724)4.4 out of 5
Market Segments
Small-Business (62.4% of reviews)
Pros & Cons
Entry-Level Pricing
$41 per month (prepaid annually)
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Pantheon excels in user experience, particularly for building and managing websites. Users appreciate its ease of testing and versioning capabilities, which streamline the development process and make it ideal for scaling websites.
- According to verified reviews, MadCap Flare is praised for its industry-leading features like topic-based authoring and conditional settings. Users find the interface lovely to use and highlight the platform's ability to produce customizable outputs, making it a strong choice for technical documentation.
- Users say that Pantheon offers a more intuitive setup process compared to MadCap Flare, with many noting that the platform's transparency and communication build trust and enhance the overall user experience.
- Reviewers mention that while MadCap Flare has a steep learning curve initially, it becomes a powerful tool once mastered. Users have expressed that they continue to discover new features even after years of use, indicating a strong potential for long-term value.
- G2 reviewers highlight that Pantheon has a significant advantage in terms of support, with users noting the platform's timely feedback and helpful resources that assist in troubleshooting and optimizing website management.
- According to recent user feedback, while both platforms have strong community support, Pantheon users particularly appreciate the plugin-based services that enhance functionality, whereas MadCap Flare users value the collaborative features that facilitate teamwork.
Pricing
Entry-Level Pricing
MadCap Flare
Subscription
Contact Us
Per Year
Includes Maintenance and Support
- Free Product Upgrades and Updates
- Unlimited Email and Phone Support
- Free Web-based MadCap Flare Introductory Training
Pantheon
BASIC PLAN
$41
per month (prepaid annually)
Hosting for local businesses, small blogs, and static sites.
Start with our Basic Plan and scale up in plan easily as your site needs grow.
- 25k Monthly Visits
- 125k Monthly Pages Served
- 20GB SSD Storage
Free Trial
MadCap Flare
Free Trial is available
Pantheon
Free Trial is available
Ratings
Meets Requirements
8.6
402
8.8
498
Ease of Use
7.4
402
8.8
500
Ease of Setup
7.9
300
8.7
391
Ease of Admin
8.0
288
8.7
387
Quality of Support
8.6
376
8.7
475
Has the product been a good partner in doing business?
8.9
290
8.8
372
Product Direction (% positive)
7.6
370
8.2
481
Features by Category
Content
9.3
56
9.1
119
|
Verified
9.2
52
8.9
114
|
Verified
8.8
47
9.2
135
|
Verified
8.5
26
8.8
127
|
Verified
8.2
26
9.0
112
|
Verified
8.5
21
8.9
106
8.3
37
8.9
116
|
Verified
8.1
51
8.6
108
|
Verified
8.9
51
9.1
115
|
Verified
Design
7.8
50
8.3
83
|
Verified
7.8
29
8.4
83
7.9
42
8.4
81
8.4
50
8.9
93
Platform
8.3
45
8.9
121
|
Verified
8.3
27
8.9
108
8.5
47
8.9
109
|
Verified
8.4
33
9.0
133
|
Verified
8.7
35
9.2
137
|
Verified
8.4
26
8.8
96
7.8
27
8.8
140
|
Verified
7.6
23
8.9
124
|
Verified
Agentic AI - Web Content Management
Not enough data
7.0
5
Not enough data
7.0
5
Functionality
Not enough data
9.5
103
Not enough data
9.2
92
Not enough data
9.8
104
Management
Not enough data
9.1
88
Not enough data
9.6
108
Not enough data
9.1
99
Support
Not enough data
8.5
90
Not enough data
8.8
90
Not enough data
9.3
89
Functionality
Not enough data
8.8
62
|
Verified
Not enough data
8.7
61
|
Verified
Not enough data
8.8
60
|
Verified
Management
Not enough data
8.5
65
|
Verified
Not enough data
9.1
70
|
Verified
Not enough data
8.1
65
|
Verified
Agentic AI - Continuous Integration
Not enough data
6.0
7
Not enough data
7.1
7
Not enough data
4.5
7
Not enough data
4.0
7
Not enough data
4.5
7
Design
7.5
88
Not enough data
8.0
87
Not enough data
7.8
73
Not enough data
Collaboration
7.9
75
Not enough data
7.2
61
Not enough data
File Types
8.7
97
Not enough data
7.5
91
Not enough data
9.1
87
Not enough data
Edit & Revise
8.5
77
Not enough data
8.1
59
Not enough data
8.7
96
Not enough data
Integrate & Embed
6.7
31
Not enough data
8.7
57
Not enough data
8.3
44
Not enough data
Operating System
8.7
101
Not enough data
4.5
17
Not enough data
4.2
13
Not enough data
Generative AI
5.7
7
Not enough data
5.2
7
Not enough data
5.2
7
Not enough data
5.5
7
Not enough data
5.5
7
Not enough data
Agentic AI - Document Creation
Not enough data
Not enough data
Performance
Not enough data
8.5
19
Not enough data
8.3
20
Not enough data
8.3
21
Not enough data
8.3
20
Not enough data
7.6
18
Security
Not enough data
8.9
19
Not enough data
7.7
19
Not enough data
7.7
16
Not enough data
8.0
17
Free Resources
Not enough data
5.9
16
Not enough data
6.0
17
Not enough data
8.1
18
Categories
Categories
Shared Categories
MadCap Flare and Pantheon are categorized as Web Content Management
Unique Categories
MadCap Flare is categorized as Help Authoring Tool (HAT) and Document Creation
Pantheon is categorized as WebOps Platforms, Continuous Integration, Managed Hosting, and WordPress Hosting
Reviews
Reviewers' Company Size
MadCap Flare
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pantheon
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
36.6%
Information Technology and Services
15.2%
Writing and Editing
3.4%
Computer & Network Security
3.4%
Financial Services
2.5%
Other
38.9%
Marketing and Advertising
15.6%
Information Technology and Services
14.9%
Internet
10.9%
Computer Software
10.6%
Non-Profit Organization Management
5.6%
Other
42.4%
Alternatives
Discussions
How much is MadCap Central?
2 Comments
MM
MadCap is pretty transparent about their pricing plans, which you can find on there site at https://www.madcapsoftware.com/pricing/. The current rate for an...Read more
Is MadCap Flare cloud-based?
2 Comments
MM
MadCap Flare is not cloud-based per se. However, MadCap Central recently enabled cloud-based authoring that syncs up with Flare. Here's the link to their...Read more
How long does it take to learn how to use MadCap Flare?
1 Comment
MM
For the very basic features like moving around the interface, adding topics, and creating targets (i.e., output), you can be productive within a couple of...Read more
Is Pantheon considering offering price tiers for nonprofit/education organizations?
3 Comments
NC
As Ian said, it doesn't hurt to ask, but nothing has been announced publicly ( https://pantheon.io/industry-solutions/nonprofit ).
One way to save some...Read more
Any chance of allowing a Backup (on any Environment) to be easily used to spin up a MultiDev instance? It would be SO AWESOME to click a button and resurrect a 3day old backup on a new Environment and log into it and look around. :-)
2 Comments
DG
Doug.
Spin up the Multidev as you normally would, and then you can import your backup database to the environment via the database connection info pantheon...Read more
Can I host multiple URLs on one plan?
1 Comment
Official Response from Pantheon
Each plan hosts one domain and any subdomains. Read more
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