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Compare MadCap Flare and Microsoft 365 
At a Glance
Market Segments
Mid-Market (53.1% of reviews)
Mid-Market (35.3% of reviews)
Entry-Level Pricing
Contact Us Per Year
$6.00 1 User Per Month
MadCap Flare
Star Rating
(485)4.4 out of 5
Market Segments
Mid-Market (53.1% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Free Trial is available
Learn more about MadCap FlareMicrosoft 365
Star Rating
(5,671)4.6 out of 5
Market Segments
Mid-Market (35.3% of reviews)
Pros & Cons
Entry-Level Pricing
$6.00 1 User Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Microsoft 365 excels in overall user satisfaction, boasting a significantly higher G2 Score compared to MadCap Flare. Users appreciate the comprehensive suite of applications, highlighting the ease of navigation and the convenience of accessing email and chat features, especially with the introduction of Microsoft Copilot.
- Users say that Microsoft 365's implementation process is notably quick and intuitive, making it easier for teams to get started. In contrast, some MadCap Flare users mention a steep learning curve, although they also note that the effort pays off in the long run as they discover new features over time.
- Reviewers mention that Microsoft 365 shines in collaboration features, with high ratings for multi-user collaboration and real-time communication. Users find it easy to work together on documents, which enhances productivity. Meanwhile, MadCap Flare offers strong collaborative tools as well, but users report that it may not be as seamless as Microsoft 365's offerings.
- According to verified reviews, Microsoft 365 is praised for its user-friendly interface and ease of use, scoring higher than MadCap Flare in this area. Users enjoy the straightforward document editing experience, while some MadCap Flare users find the interface less intuitive, despite acknowledging its powerful features.
- G2 reviewers highlight that Microsoft 365 provides robust support and resources, contributing to a positive user experience. Users appreciate the availability of help and documentation. In contrast, while MadCap Flare users rate support highly, they also emphasize the need for more accessible resources for new users navigating its complex features.
- Users report that Microsoft 365's integration of AI features, such as text generation and summarization, enhances their productivity and creativity. MadCap Flare, while offering some advanced features, falls short in this area, with users expressing a desire for more innovative tools to streamline their workflows.
Pricing
Entry-Level Pricing
MadCap Flare
Subscription
Contact Us
Per Year
Includes Maintenance and Support
- Free Product Upgrades and Updates
- Unlimited Email and Phone Support
- Free Web-based MadCap Flare Introductory Training
Microsoft 365
Microsoft 365 Business Basic
$6.00
1 User Per Month
Business Basic combines web and mobile versions of the Office apps, business email with Exchange, user management, 1 TB of OneDrive storage, and Teams for up to 300 users.
- Identity, access, and user management for up to 300 employees
- Custom business email (you@yourbusiness.com
- Web and mobile versions of Word, Excel, PowerPoint, and Outlook
Free Trial
MadCap Flare
Free Trial is available
Microsoft 365
Free Trial is available
Ratings
Meets Requirements
8.6
402
9.3
4,693
Ease of Use
7.4
402
9.0
4,745
Ease of Setup
7.9
300
8.9
1,304
Ease of Admin
8.0
288
8.7
968
Quality of Support
8.6
376
8.5
3,962
Has the product been a good partner in doing business?
8.9
290
8.8
941
Product Direction (% positive)
7.6
370
8.8
4,630
Features by Category
File Management
Not enough data
9.3
182
Not enough data
9.3
180
Not enough data
9.4
179
Not enough data
9.0
173
Not enough data
8.9
174
Agentic AI - Cloud Content Collaboration
Not enough data
8.7
78
Not enough data
8.7
77
Not enough data
8.8
78
Collaboration
Not enough data
9.2
178
Not enough data
9.5
178
Not enough data
9.1
178
Not enough data
8.8
174
Administration
Not enough data
9.2
173
Not enough data
9.2
172
Not enough data
9.1
169
Not enough data
8.9
170
Not enough data
8.8
165
Not enough data
9.4
175
Platform
Not enough data
9.3
186
Not enough data
8.9
180
Not enough data
9.0
181
Not enough data
8.8
182
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
9.3
56
Not enough data
9.2
52
Not enough data
8.8
47
Not enough data
8.5
26
Not enough data
8.2
26
Not enough data
8.5
21
Not enough data
8.3
37
Not enough data
8.1
51
Not enough data
8.9
51
Not enough data
Design
7.8
50
Not enough data
7.8
29
Not enough data
7.9
42
Not enough data
8.4
50
Not enough data
Platform
8.3
45
Not enough data
8.3
27
Not enough data
8.5
47
Not enough data
8.4
33
Not enough data
8.7
35
Not enough data
8.4
26
Not enough data
7.8
27
Not enough data
7.6
23
Not enough data
Agentic AI - Web Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
Not enough data
9.4
181
Not enough data
9.3
183
Not enough data
8.8
179
Business Instant Messaging
Not enough data
9.1
181
Not enough data
9.2
180
Business Instant Messaging
Not enough data
9.1
180
Not enough data
9.2
183
Not enough data
9.0
177
Generative AI - Business Instant Messaging
Not enough data
8.7
133
AI - Business Instant Messaging
Not enough data
8.6
132
Not enough data
8.6
134
Not enough data
8.5
134
Not enough data
8.7
137
Agentic AI - Business Instant Messaging
Not enough data
8.6
86
Not enough data
8.5
86
Presenter Tools
Not enough data
8.9
126
Not enough data
8.5
127
Not enough data
8.2
124
Not enough data
8.6
124
Conferencing Options
Not enough data
8.9
130
Not enough data
9.0
128
Not enough data
9.0
132
Application Tools
Not enough data
8.9
122
Not enough data
8.6
124
Not enough data
8.9
124
Agentic AI - Screen Sharing
Not enough data
8.1
39
Platform Basics
Not enough data
8.7
164
Not enough data
8.8
164
Not enough data
9.1
164
Platform Content
Not enough data
8.8
165
Not enough data
8.3
164
Not enough data
8.6
157
Not enough data
9.1
161
Platform Additional Functionality
Not enough data
8.9
158
Not enough data
8.9
158
Not enough data
9.1
165
Generative AI
Not enough data
8.2
109
Not enough data
7.9
107
Not enough data
7.4
106
Not enough data
8.0
108
Not enough data
7.2
105
Not enough data
7.9
106
Not enough data
7.6
104
Inbox Tools
Not enough data
8.9
211
Not enough data
9.0
210
Not enough data
9.0
209
Not enough data
9.1
209
Coordination Tools
Not enough data
9.2
213
Not enough data
9.0
209
Not enough data
8.7
207
Software Options
Not enough data
9.3
213
Not enough data
8.8
213
Email Client - Agentic AI
Not enough data
8.3
79
Not enough data
8.2
79
Calculating
Not enough data
9.2
183
Not enough data
9.1
182
Insights
Not enough data
8.7
181
Not enough data
9.1
179
Editing
Not enough data
8.8
180
Not enough data
8.8
178
Not enough data
8.9
176
Functionality
Not enough data
8.5
177
Not enough data
8.9
180
Not enough data
9.0
175
Not enough data
9.1
178
Applications
Not enough data
9.3
1296
Not enough data
9.1
1220
Not enough data
8.8
1201
Collaboration
Not enough data
9.0
1197
Not enough data
8.8
1097
Not enough data
8.7
1160
Management
Not enough data
8.8
1182
Not enough data
9.1
1232
Not enough data
9.2
1264
Agentic AI - Office Suites
Not enough data
8.1
128
Not enough data
8.2
129
Collaboration Tools
Not enough data
9.1
194
Not enough data
9.1
192
Not enough data
8.6
188
Not enough data
9.2
190
Not enough data
9.2
190
Meeting Coordination
Not enough data
9.2
196
Not enough data
9.0
191
Not enough data
9.1
191
Not enough data
9.1
186
Software Type
Not enough data
9.0
194
Not enough data
9.1
191
Not enough data
9.2
192
Agentic AI - Video Conferencing
Not enough data
8.5
78
Not enough data
8.4
77
Not enough data
8.3
77
Survey Management
Not enough data
8.8
46
Not enough data
9.0
44
Not enough data
8.7
45
Not enough data
8.9
46
Survey Customization
Not enough data
8.6
46
Not enough data
8.8
47
Not enough data
8.7
44
Not enough data
8.8
45
Survey Insights
Not enough data
8.9
45
Not enough data
9.0
44
Not enough data
9.0
44
Not enough data
8.9
45
Agentic AI - Survey
Not enough data
9.2
13
Not enough data
8.7
13
Not enough data
8.8
13
Calendar View
Not enough data
9.0
203
Not enough data
8.9
206
Shared Calendar
Not enough data
9.0
204
Not enough data
8.9
204
Accessibility
Not enough data
8.8
196
Not enough data
8.7
197
Integration
Not enough data
8.9
198
Not enough data
8.8
201
Not enough data
8.9
199
Notifications
Not enough data
9.0
201
Not enough data
8.6
198
Generative AI
Not enough data
7.8
140
Not enough data
8.0
136
Not enough data
7.9
135
Agentic AI - Calendar
Not enough data
7.8
74
Notifications
Not enough data
9.0
112
Not enough data
8.7
110
Not enough data
8.9
109
Settings
Not enough data
9.1
114
Not enough data
9.1
111
Not enough data
9.0
111
Personalization
Not enough data
8.6
109
Not enough data
8.9
109
Integrations
Not enough data
8.9
111
Not enough data
8.9
106
Not enough data
8.3
106
Not enough data
9.0
109
Not enough data
8.8
106
Generative AI
Not enough data
8.5
81
Not enough data
8.5
79
Not enough data
8.2
80
Not enough data
8.4
81
Not enough data
8.3
81
Agentic AI - Online Appointment Scheduling
Not enough data
8.8
45
Not enough data
9.0
45
Not enough data
8.9
45
Design
7.5
88
8.8
234
8.0
87
8.9
236
7.8
73
8.7
233
Collaboration
7.9
75
9.2
236
7.2
61
9.2
236
File Types
8.7
97
9.4
241
7.5
91
9.1
239
9.1
87
8.6
231
Edit & Revise
8.5
77
8.9
240
8.1
59
8.8
235
8.7
96
9.2
239
Integrate & Embed
6.7
31
8.8
233
8.7
57
8.6
232
8.3
44
8.9
235
Operating System
8.7
101
9.4
237
4.5
17
8.5
230
4.2
13
7.9
222
Generative AI
5.7
7
8.1
176
5.2
7
8.2
176
5.2
7
7.8
172
5.5
7
8.0
175
5.5
7
7.9
170
Agentic AI - Document Creation
Not enough data
8.4
93
Sorting & Filtering
Not enough data
8.9
219
Not enough data
9.1
216
Not enough data
8.6
211
Not enough data
8.9
215
Integrations
Not enough data
9.3
217
Not enough data
8.5
208
Not enough data
8.2
203
Time Management
Not enough data
8.9
209
Not enough data
9.1
215
Not enough data
8.8
211
Generative AI
Not enough data
8.4
160
Not enough data
8.3
159
Not enough data
8.5
160
Agentic AI - Email Management
Not enough data
8.6
90
Not enough data
8.6
90
Categories
Categories
Shared Categories
MadCap Flare and Microsoft 365 are categorized as Document Creation
Unique Categories
MadCap Flare is categorized as Help Authoring Tool (HAT) and Web Content Management
Microsoft 365 is categorized as Email Management, Business Instant Messaging, Email Client, Screen Sharing, Spreadsheets, Presentation, Online Appointment Scheduling, Cloud Content Collaboration, Office Suites, Calendar, Survey, and Video Conferencing
Reviews
Reviewers' Company Size
MadCap Flare
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Microsoft 365
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
36.6%
Information Technology and Services
15.2%
Writing and Editing
3.4%
Computer & Network Security
3.4%
Financial Services
2.5%
Other
38.9%
Information Technology and Services
10.7%
Education Management
5.8%
Computer Software
5.2%
Higher Education
4.9%
Hospital & Health Care
4.1%
Other
69.2%
Alternatives
Discussions
Is MadCap Flare cloud-based?
2 Comments
MM
MadCap Flare is not cloud-based per se. However, MadCap Central recently enabled cloud-based authoring that syncs up with Flare. Here's the link to their...Read more
How much is MadCap Central?
2 Comments
MM
MadCap is pretty transparent about their pricing plans, which you can find on there site at https://www.madcapsoftware.com/pricing/. The current rate for an...Read more
How long does it take to learn how to use MadCap Flare?
1 Comment
MM
For the very basic features like moving around the interface, adding topics, and creating targets (i.e., output), you can be productive within a couple of...Read more
how to transfer microsoft office to another computer
4 Comments
EJ
To complete this tasks, you have to have a product key and use that key to set up Microsoft on the second computer.Read more
what is the best way to make sure you never lose any work if your computer crashes
3 Comments
CS
Open any program in the office suite, click on file menu and then click on options, then click on the save tab and configure the autosave every minute.Read more
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