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Compare Macrium Backup & Restore and Sync.com 
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At a Glance
Market Segments
Small-Business (54.4% of reviews)
Small-Business (75.8% of reviews)
Entry-Level Pricing
Starting at $65.00 1 Device Per Year
Free
Macrium Backup & Restore
Star Rating
(57)4.7 out of 5
Market Segments
Small-Business (54.4% of reviews)
Entry-Level Pricing
Starting at $65.00 1 Device Per Year
Free Trial is available
Browse all 4 pricing plansSync.com
Star Rating
(36)4.0 out of 5
Market Segments
Small-Business (75.8% of reviews)
Entry-Level Pricing
Free
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviews say that Macrium Reflect excels in disk backup capabilities, scoring a 9.0, while Sync.com falls short with a score of 7.6. Users appreciate Macrium's "Rapid Delta Restore" feature, which significantly speeds up the recovery process.
- Users report that Macrium Reflect offers superior local backup options, also scoring 9.0 compared to Sync.com's 7.5. Reviewers mention the "Image Guardian" feature in Macrium, which protects backups from ransomware attacks, making it a preferred choice for security-conscious users.
- G2 users highlight that Macrium Reflect has a higher ease of admin score (9.0) compared to Sync.com (7.9). Reviewers mention that the intuitive interface and straightforward management tools in Macrium make it easier for IT administrators to handle backups efficiently.
- Users on G2 note that Sync.com shines in ease of use, scoring 9.0 against Macrium Reflect's 8.6. Reviewers mention that Sync.com’s user-friendly interface and seamless file sharing features make it a great choice for those who prioritize simplicity.
- Reviewers mention that while both products have strong support, Sync.com edges out with a quality of support score of 8.4 compared to Macrium Reflect's 8.2. Users appreciate Sync.com's responsive customer service and helpful documentation.
- Users report that Macrium Reflect has a better product direction score (8.4) compared to Sync.com (8.6), indicating a strong commitment to continuous improvement and feature updates, which is often highlighted in user reviews as a key factor for long-term satisfaction.
Pricing
Entry-Level Pricing
Macrium Backup & Restore
SiteBackup Annual Plan & Perpetual
Starting at $65.00
1 Device Per Year
Centralized business backup and recovery solution for medium to large enterprises.
- Centralized management and control
- Scheduled Backup and Restore
- Local/Remote server options
Sync.com
Starter
Free
Sync makes it easy to store, share and access your files from just about anywhere.
- 5 GB
Free Trial
Macrium Backup & Restore
Free Trial is available
Sync.com
Free Trial is available
Ratings
Meets Requirements
9.0
52
8.7
26
Ease of Use
9.1
52
9.0
27
Ease of Setup
9.3
40
8.9
9
Ease of Admin
8.9
33
7.9
8
Quality of Support
8.9
36
8.4
24
Has the product been a good partner in doing business?
9.1
29
8.5
8
Product Direction (% positive)
9.3
49
8.6
25
Features by Category
File Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Cloud Content Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compatibility
9.0
15
Not enough data
8.7
15
Not enough data
7.7
14
Not enough data
8.7
13
Not enough data
Management
9.3
14
Not enough data
9.0
15
Not enough data
8.5
12
Not enough data
8.3
13
Not enough data
8.1
14
Not enough data
Compliance
8.6
14
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Server Backup
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Functionality
8.5
12
7.8
9
9.5
13
9.2
10
9.1
13
7.1
8
9.2
11
6.7
9
Feature Not Available
Not enough data
Compatibility
9.4
13
7.6
7
9.6
13
7.5
8
9.4
13
8.1
8
Management
Feature Not Available
7.3
8
Feature Not Available
8.5
9
9.2
12
8.5
9
Agentic AI - Online Backup
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Compatibility
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Management
9.6
8
Not enough data
9.4
8
Not enough data
Feature Not Available
Not enough data
Security
9.2
8
Not enough data
9.4
8
Not enough data
Feature Not Available
Not enough data
Agentic AI - File Recovery
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
9.0
10
Not enough data
8.7
9
Not enough data
7.0
9
Not enough data
8.1
9
Not enough data
Deployment
9.0
12
Not enough data
8.2
12
Not enough data
8.2
12
Not enough data
Imaging
7.9
12
Not enough data
9.2
13
Not enough data
7.8
10
Not enough data
Functionality
7.9
8
Not enough data
7.5
6
Not enough data
7.2
6
Not enough data
Feature Not Available
Not enough data
6.7
7
Not enough data
Management
9.2
8
Not enough data
8.8
8
Not enough data
8.8
8
Not enough data
7.4
7
Not enough data
7.5
6
Not enough data
Agentic AI - Disaster Recovery
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Functionality
9.4
19
Not enough data
9.5
18
Not enough data
9.6
20
Not enough data
8.2
17
Not enough data
Performance
8.8
20
Not enough data
9.7
18
Not enough data
Feature Not Available
Not enough data
8.8
20
Not enough data
Agentic AI - PC Backup
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Hard Drive Cloning
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Macrium Backup & Restore and Sync.com are categorized as Online Backup
Unique Categories
Macrium Backup & Restore is categorized as PC Backup, Hard Drive Cloning, OS Imaging & Deployment, Server Backup, File Recovery, and Disaster Recovery
Sync.com is categorized as Cloud Content Collaboration
Reviews
Reviewers' Company Size
Macrium Backup & Restore
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sync.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
19.3%
Information Technology and Services
15.8%
Manufacturing
7.0%
Education Management
7.0%
Transportation/Trucking/Railroad
3.5%
Other
47.4%
Information Technology and Services
15.2%
Marketing and Advertising
6.1%
Hospital & Health Care
6.1%
Education Management
6.1%
Construction
6.1%
Other
60.6%
Alternatives
Discussions
Is macrium software safe?
2 Comments
AG
Macrium Reflect is a secure option, granting you the confidence to employ it without worry. It is devoid of any malicious intent and serves as a completely...Read more
What does Macrium Reflect do?
1 Comment
IL
Macrium Reflect backs up files and folders on an automated scheduleRead more
Macrium Backup & Restore has no more discussions with answers
Is Sync com any good?
1 Comment
TC
I've been using it for years and I'm impressed with the cross-platform compatibility. Being able to snap a picture on my iPhone and have it available on my...Read more
Sync.com has no more discussions with answers
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