Compare Macrium Backup & Restore and NinjaOne 
Featured Products
At a Glance
Market Segments
Small-Business (57.3% of reviews)
Mid-Market (49.7% of reviews)
Entry-Level Pricing
Starting at $65.00 1 Device Per Year
No pricing available
Macrium Backup & Restore
Star Rating
(77)4.7 out of 5
Market Segments
Small-Business (57.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $65.00 1 Device Per Year
Free Trial is available
Browse all 4 pricing plansNinjaOne
Star Rating
(3,704)4.7 out of 5
Market Segments
Mid-Market (49.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about NinjaOneSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that NinjaOne excels in its extensive feature set, with users appreciating the constant updates and improvements. One user highlighted the ease of use, stating, "I enjoy all the wide feature set that Ninja offers," which makes it a strong choice for those looking for a comprehensive solution.
- Users say Macrium Backup & Restore stands out for its reliability and ease of use. Reviewers have noted that it "simply works flawlessly every single time," making it a dependable option for businesses that prioritize consistent performance in their backup solutions.
- According to verified reviews, NinjaOne's implementation process is praised for being straightforward, with one user mentioning it is "easy to install on client end points" and requires no complicated setup. This can be a significant advantage for teams looking to minimize downtime during deployment.
- Reviewers mention that Macrium Backup & Restore is particularly user-friendly, with feedback highlighting its "easy to install, easy to setup" nature. This can be beneficial for small businesses that may not have extensive IT resources to manage complex software.
- G2 reviewers indicate that while both products have similar star ratings, NinjaOne's higher G2 Score reflects a broader satisfaction among users, particularly in the mid-market segment. This suggests that NinjaOne may be better suited for organizations looking for a robust, feature-rich solution.
- Users report that Macrium Backup & Restore offers strong performance in specific backup tasks, such as disk and local backups, with one user stating it does "everything it is designed to do." However, NinjaOne's overall versatility and feature enhancements may appeal more to those needing a wider range of functionalities.
Pricing
Entry-Level Pricing
Macrium Backup & Restore
SiteBackup Annual Plan & Perpetual
Starting at $65.00
1 Device Per Year
Centralized business backup and recovery solution for medium to large enterprises.
- Centralized management and control
- Scheduled Backup and Restore
- Local/Remote server options
NinjaOne
No pricing availableFree Trial
Macrium Backup & Restore
Free Trial is available
NinjaOne
Free Trial is available
Ratings
Meets Requirements
9.1
69
9.0
3,514
Ease of Use
9.1
70
9.1
3,551
Ease of Setup
9.2
58
9.1
3,329
Ease of Admin
8.8
46
9.1
3,055
Quality of Support
8.8
50
9.1
3,373
Has the product been a good partner in doing business?
9.1
41
9.4
2,988
Product Direction (% positive)
9.3
66
9.7
3,471
Features by Category
Administration
Not enough data
8.2
657
Not enough data
8.7
690
Not enough data
8.2
689
Service Desk
Not enough data
8.1
684
Not enough data
7.9
655
Not enough data
7.7
634
Management
Not enough data
8.3
622
Not enough data
9.0
628
Not enough data
8.7
604
Not enough data
8.8
607
Not enough data
8.4
585
Functionality
Not enough data
7.6
620
Not enough data
8.5
613
Not enough data
8.9
644
Not enough data
8.9
660
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
6.9
173
Not enough data
6.8
171
Not enough data
6.9
169
Not enough data
6.7
170
Not enough data
6.7
169
Not enough data
6.7
167
Not enough data
6.8
166
Compatibility
9.3
23
8.8
331
8.9
18
8.1
291
7.7
14
8.3
301
9.0
17
8.2
279
Management
9.5
22
Feature Not Available
9.2
19
8.3
290
8.7
14
8.6
291
8.5
14
8.8
320
7.8
16
9.2
328
Compliance
8.6
14
8.7
291
Feature Not Available
8.4
278
Feature Not Available
Feature Not Available
Agentic AI - Server Backup
Feature Not Available
7.3
65
Feature Not Available
7.2
63
Feature Not Available
7.6
64
Feature Not Available
7.4
63
Feature Not Available
7.2
63
Feature Not Available
7.4
64
Functionality
8.5
12
Feature Not Available
9.5
13
8.7
339
9.1
13
9.0
366
9.4
13
8.5
345
Feature Not Available
Feature Not Available
Compatibility
9.5
16
8.8
350
9.6
14
8.6
342
9.4
13
8.3
327
Management
Feature Not Available
8.2
327
Feature Not Available
8.8
330
9.2
12
8.7
331
Agentic AI - Online Backup
Feature Not Available
7.6
75
Feature Not Available
7.3
72
Feature Not Available
7.3
73
Feature Not Available
7.3
71
Feature Not Available
7.4
72
Feature Not Available
7.3
72
Compatibility
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Management
9.7
11
Not enough data
9.5
10
Not enough data
Feature Not Available
Not enough data
Security
9.3
9
Not enough data
9.5
10
Not enough data
Feature Not Available
Not enough data
Agentic AI - File Recovery
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
9.2
13
Not enough data
9.0
12
Not enough data
7.3
10
Not enough data
8.6
12
Not enough data
Deployment
8.9
15
Not enough data
8.3
13
Not enough data
8.3
13
Not enough data
Imaging
7.9
12
Not enough data
9.2
13
Not enough data
7.8
10
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
9.3
2164
|
Verified
Not enough data
8.7
564
Not enough data
8.1
449
Monitoring and Management
Not enough data
9.3
2141
|
Verified
Not enough data
8.4
1868
Not enough data
8.7
1985
|
Verified
Not enough data
9.0
2168
|
Verified
Not enough data
8.3
475
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
8.5
469
Service Management
Not enough data
9.2
2074
|
Verified
Not enough data
8.1
451
Not enough data
7.3
484
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
7.3
480
Not enough data
7.0
462
Not enough data
7.2
464
Not enough data
6.9
453
Not enough data
6.8
453
Not enough data
6.9
454
Not enough data
7.0
450
Scope
Not enough data
8.7
413
Not enough data
8.8
428
Security
Not enough data
8.5
422
Not enough data
8.3
389
Not enough data
7.4
381
Management
Not enough data
8.8
411
Not enough data
8.7
409
Not enough data
8.7
398
Not enough data
8.7
400
Not enough data
7.8
371
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
7.3
168
Not enough data
7.1
167
Not enough data
7.3
167
Not enough data
7.1
164
Not enough data
7.0
164
Not enough data
7.2
166
Not enough data
7.1
167
Functionality
Not enough data
8.8
670
Not enough data
8.9
697
Not enough data
8.0
614
Not enough data
8.8
609
Monitoring - Network Monitoring
Not enough data
7.5
247
Not enough data
7.8
250
Not enough data
8.3
262
Management
Not enough data
8.2
569
Not enough data
8.2
583
Not enough data
7.6
536
Analytics - Network Monitoring
Not enough data
7.0
238
Not enough data
6.9
236
Security - Network Monitoring
Not enough data
7.7
241
Not enough data
7.2
238
Not enough data
7.1
238
Network Performance - Network Monitoring
Not enough data
6.9
239
Not enough data
7.4
243
AI Automation - Network Monitoring
Not enough data
6.4
228
Not enough data
6.3
228
Not enough data
6.4
227
Agentic AI - Network Monitoring
Not enough data
6.6
124
Not enough data
6.5
122
Not enough data
6.7
125
Not enough data
6.6
121
Not enough data
6.4
120
Not enough data
6.6
121
Not enough data
6.4
122
Monitoring
Not enough data
9.3
560
|
Verified
Not enough data
9.2
557
|
Verified
Not enough data
8.5
506
|
Verified
Not enough data
7.1
197
Management Tools
Not enough data
8.2
497
Not enough data
8.6
507
|
Verified
Not enough data
8.5
487
|
Verified
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Incident Management
Not enough data
7.5
95
Not enough data
7.4
94
Not enough data
7.7
93
Not enough data
7.2
93
Not enough data
7.2
93
Not enough data
7.3
92
Not enough data
7.5
91
Asset Inventory
Not enough data
9.0
1152
Not enough data
8.8
1138
Not enough data
7.7
1019
Not enough data
Feature Not Available
Not enough data
8.2
1055
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - IT Asset Management
Not enough data
7.4
228
Not enough data
7.2
223
Not enough data
7.4
220
Not enough data
7.1
217
Not enough data
7.1
216
Not enough data
7.1
221
Not enough data
7.0
218
Management
Not enough data
9.1
1116
Not enough data
8.7
1038
Not enough data
8.1
996
Not enough data
8.2
1048
Functionality
8.3
10
Not enough data
7.5
6
Not enough data
7.2
6
Not enough data
Feature Not Available
Not enough data
7.1
8
Not enough data
Management
9.3
9
Not enough data
8.8
8
Not enough data
8.8
8
Not enough data
7.4
7
Not enough data
7.5
6
Not enough data
Agentic AI - Disaster Recovery
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
Not enough data
9.2
1628
Not enough data
8.7
1553
Not enough data
7.8
1416
Not enough data
9.2
1633
Not enough data
8.9
1497
Not enough data
8.8
1546
Maintenance
Not enough data
9.2
1619
Not enough data
7.7
1326
Communication
Not enough data
7.9
1396
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.2
1300
Security
Not enough data
8.3
1345
Not enough data
8.4
1377
Device Support
Not enough data
7.6
1352
Not enough data
8.4
1429
Not enough data
8.4
1412
Performance
Not enough data
8.2
1500
Functionality
9.5
22
8.8
324
9.6
19
7.9
291
9.7
24
8.1
296
8.2
17
8.6
313
Performance
8.9
22
8.7
317
9.8
20
8.5
302
Feature Not Available
Feature Not Available
8.6
21
8.6
304
Agentic AI - PC Backup
Feature Not Available
7.1
88
Feature Not Available
7.1
88
Feature Not Available
6.9
87
Feature Not Available
7.0
87
Generative AI
Not enough data
Feature Not Available
Management and Discovery - IT Documentation
Not enough data
8.3
221
Not enough data
8.3
219
Not enough data
8.7
221
Operations - IT Documentation
Not enough data
8.4
221
Not enough data
8.8
228
Not enough data
8.4
223
Agentic AI - Hard Drive Cloning
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI - Autonomous Endpoint Management
Not enough data
7.0
64
Not enough data
7.2
65
Not enough data
7.1
63
Monitoring and Management - Autonomous Endpoint Management
Not enough data
8.7
92
Not enough data
8.1
72
Not enough data
7.8
67
Not enough data
8.8
83
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
8.5
442
Operating System
Not enough data
9.2
528
Not enough data
8.1
502
Not enough data
8.3
478
Management
Not enough data
8.5
486
Not enough data
8.2
448
Not enough data
8.2
445
Not enough data
8.1
437
Not enough data
8.3
449
Security
Not enough data
8.5
457
Not enough data
8.6
465
Agentic AI - Mobile Device Management (MDM)
Not enough data
7.7
143
Not enough data
7.6
140
Not enough data
7.8
142
Not enough data
7.7
139
Not enough data
7.6
137
Not enough data
7.6
139
Not enough data
7.6
136
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
8.1
727
Platform
Not enough data
7.8
699
Not enough data
9.1
785
Not enough data
8.2
680
Not enough data
8.5
737
Not enough data
8.3
707
Security
Not enough data
8.7
741
Not enough data
9.2
812
Not enough data
7.6
673
Not enough data
8.7
711
Not enough data
8.2
681
Agentic AI - Enterprise IT Management
Not enough data
7.4
163
Not enough data
7.2
153
Not enough data
7.3
156
Not enough data
7.0
152
Not enough data
7.0
151
Not enough data
6.9
151
Not enough data
7.0
150
Categories
Categories
Shared Categories
Macrium Backup & Restore and NinjaOne are categorized as Server Backup, PC Backup, and Online Backup
Unique Categories
Macrium Backup & Restore is categorized as Disaster Recovery, Hard Drive Cloning, OS Imaging & Deployment, and File Recovery
NinjaOne is categorized as Endpoint Management, Patch Management, Unified Endpoint Management (UEM), Enterprise IT Management, Mobile Device Management (MDM), Remote Support, IT Asset Management, Network Monitoring, Incident Management, IT Service Management (ITSM) Tools, Remote Monitoring & Management (RMM), Autonomous Endpoint Management (AEM), and IT Documentation
Reviews
Reviewers' Company Size
Macrium Backup & Restore
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
NinjaOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.0%
Computer Software
14.7%
Manufacturing
6.7%
Education Management
6.7%
Higher Education
4.0%
Other
52.0%
Information Technology and Services
26.7%
Computer & Network Security
13.0%
Hospital & Health Care
4.0%
Manufacturing
3.7%
Computer Software
2.9%
Other
49.6%
Alternatives
Discussions
Is macrium software safe?
2 Comments
AG
Macrium Reflect is a secure option, granting you the confidence to employ it without worry. It is devoid of any malicious intent and serves as a completely...Read more
What does Macrium Reflect do?
1 Comment
IL
Macrium Reflect backs up files and folders on an automated scheduleRead more
Macrium Backup & Restore has no more discussions with answers
Do I need a WSUS Server to enable patch management on Windows devices?
6 Comments
JT
You can use WSUS to completely manage the distribution of Microsoft Update updates to https://basketballstars2.com computers on your network. Read more
How do I make a script to block all users on a PC from executive .MSI / .exe files?
2 Comments
PR
Make them regular users.
Do not make their accounts administrators.Read more
Do you provide the same level of functionality for MacOS as you do for Windows?
2 Comments
BA
Hey Sam,
We are an all Mac firm (as we work on Macs ourselves) and I can confirm they do support Macs well. Now, because of the Apple environment, they...Read more
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