Compare M-Files and Square 9 Softworks 
At a Glance
Market Segments
Mid-Market (48.5% of reviews)
Mid-Market (60.6% of reviews)
Entry-Level Pricing
Contact Vendor for Pricing
$50.00 1 User License Per Month
M-Files
Star Rating
(279)4.4 out of 5
Market Segments
Mid-Market (48.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Vendor for Pricing
Learn more about M-FilesSquare 9 Softworks
Star Rating
(172)4.5 out of 5
Market Segments
Mid-Market (60.6% of reviews)
Pros & Cons
Entry-Level Pricing
$50.00 1 User License Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that M-Files excels in overall user satisfaction, reflected in its significantly higher G2 Score compared to Square 9 Softworks. Users appreciate M-Files' intuitive interface, which makes it easy to learn and navigate, allowing for quick access to documents from anywhere.
- According to verified reviews, Square 9 Softworks stands out for its affordability and customization options. Users highlight the AI-assisted invoice coding feature as both accurate and easy to tailor to specific needs, making it a great value for mid-market businesses.
- Reviewers mention that M-Files offers robust integration capabilities, particularly with Outlook, which enhances workflow efficiency. Users find it easy to manage version control and permissions, streamlining document collaboration across teams.
- Users say that Square 9 Softworks provides excellent support, with many praising the responsiveness and expertise of the support team. This level of assistance is particularly beneficial for users who may encounter challenges during implementation or need help with advanced features.
- Reviewers highlight that M-Files' document retrieval process is seamless, allowing users to find important information without the hassle of navigating complex folder structures. This feature significantly enhances daily productivity and user satisfaction.
- According to recent feedback, while Square 9 Softworks offers a strong user experience with high ratings for ease of use and document search capabilities, M-Files' broader market presence and higher volume of recent reviews suggest a more established and reliable solution for businesses looking for comprehensive document management.
Pricing
Entry-Level Pricing
Square 9 Softworks
Square 9 Process Automation Essentials
$50.00
1 User License Per Month
Square 9 Process Automation Essentials delivers the tools you need to begin your digital transformation with solutions for Accounts Payable, Accounts Receivable, Human Resources, and Contracts Management. Or Square 9 can help build your own custom application design based on your individual industry needs.
- Secure SOC 2 and HIPAA certified cloud content repository
- Fully Encrypted Storage
- Business Process Automation
Free Trial
M-Files
Free Trial is available
Square 9 Softworks
No trial information availableRatings
Meets Requirements
8.9
227
9.1
149
Ease of Use
8.6
228
9.0
148
Ease of Setup
8.3
187
8.3
91
Ease of Admin
7.7
87
8.4
84
Quality of Support
8.6
218
9.1
145
Has the product been a good partner in doing business?
8.4
86
9.3
83
Product Direction (% positive)
8.9
223
9.0
149
Features by Category
File Management
9.5
40
Not enough data
9.2
39
Not enough data
9.6
41
Not enough data
9.6
41
Not enough data
8.6
40
Not enough data
Agentic AI - Cloud Content Collaboration
8.7
5
Not enough data
8.1
6
Not enough data
8.6
6
Not enough data
Collaboration
9.3
39
Not enough data
9.4
40
Not enough data
9.2
39
Not enough data
9.3
41
Not enough data
Administration
9.1
39
Not enough data
9.3
38
Not enough data
9.1
41
Not enough data
8.7
38
Not enough data
8.9
38
Not enough data
9.4
39
Not enough data
Platform
9.4
37
Not enough data
9.4
36
Not enough data
9.3
34
Not enough data
9.2
31
Not enough data
Setup
9.2
67
Not enough data
9.1
64
Not enough data
9.1
64
Not enough data
8.8
68
Not enough data
Management
9.1
66
Not enough data
8.9
63
Not enough data
9.1
66
Not enough data
Generative AI
8.6
60
Not enough data
Agentic AI - Workflow Management
9.4
17
Not enough data
9.2
17
Not enough data
9.2
17
Not enough data
9.0
17
Not enough data
9.3
17
Not enough data
9.2
18
Not enough data
9.3
18
Not enough data
Invoice Management
Not enough data
9.1
33
Not enough data
7.6
26
Not enough data
8.7
28
Invoice Processing
Not enough data
8.3
28
Not enough data
8.0
28
Not enough data
9.3
32
Not enough data
7.5
27
Analytics
Not enough data
8.4
29
Not enough data
7.0
27
Not enough data
7.4
26
Integration
Not enough data
8.6
30
Not enough data
8.2
26
Not enough data
7.9
28
Risk
Not enough data
7.8
29
Not enough data
8.7
31
Not enough data
7.1
28
Recovery
Not enough data
7.3
27
Not enough data
7.7
31
Audit
Not enough data
8.5
31
Not enough data
7.9
27
Not enough data
7.9
25
Not enough data
8.2
28
Fraud
Not enough data
8.0
27
Not enough data
8.3
31
Not enough data
7.7
28
Agentic AI - AP Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operating System
Not enough data
9.4
49
Not enough data
9.0
28
Not enough data
8.8
20
Document Processing
Not enough data
9.2
45
Not enough data
9.1
45
Not enough data
8.6
34
Not enough data
8.8
41
Not enough data
9.0
40
Platform Additional Functionality
Not enough data
9.1
38
Not enough data
9.2
41
Not enough data
9.0
35
Agentic AI - OCR
Not enough data
Not enough data
Customization
Not enough data
9.2
26
Not enough data
8.9
26
Not enough data
9.0
24
Not enough data
8.9
25
Additional Functionality
Not enough data
8.9
22
Not enough data
7.4
19
Not enough data
8.5
24
Not enough data
8.1
21
Not enough data
8.6
23
Data Management
9.3
33
Not enough data
9.2
30
Not enough data
9.3
28
Not enough data
Dashboards
8.4
29
Not enough data
8.5
29
Not enough data
8.6
29
Not enough data
8.6
30
Not enough data
Collaboration
9.3
31
Not enough data
8.6
28
Not enough data
9.0
32
Not enough data
9.3
27
Not enough data
Security
9.0
28
Not enough data
8.8
24
Not enough data
9.4
29
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Generative AI
Not enough data
7.6
7
Not enough data
7.9
7
Process Management
Not enough data
9.0
53
Not enough data
8.7
52
Not enough data
8.6
53
Not enough data
8.7
45
Not enough data
9.0
45
Not enough data
8.9
49
Not enough data
9.0
57
Customization
Not enough data
8.9
58
Not enough data
9.0
59
Not enough data
9.0
56
Not enough data
8.9
49
Not enough data
9.0
47
Collaboration
Not enough data
9.0
54
Not enough data
8.7
52
Not enough data
9.0
58
Not enough data
9.2
55
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
Not enough data
8.9
54
Data Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Extraction
Not enough data
Not enough data
Not enough data
Not enough data
Data Validation
Not enough data
Not enough data
Workflow Automation
Not enough data
Not enough data
Not enough data
Not enough data
Document Management
Not enough data
Not enough data
Not enough data
Not enough data
Machine Learning
Not enough data
Not enough data
Natural Language Processing
Not enough data
Not enough data
Semantic Analysis
Not enough data
Not enough data
Data Integration
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Management and Discovery - IT Documentation
9.1
57
Not enough data
9.3
54
Not enough data
9.4
54
Not enough data
Operations - IT Documentation
9.2
52
Not enough data
8.9
51
Not enough data
9.4
55
Not enough data
Agentic AI - Enterprise Content Management (ECM)
8.6
30
Not enough data
8.9
28
Not enough data
8.9
29
Not enough data
File Management
9.2
143
9.0
49
9.2
146
9.0
45
8.5
108
8.8
48
9.2
128
8.6
43
8.7
131
8.8
44
8.6
123
8.9
44
8.3
107
9.2
44
8.4
102
8.3
43
8.5
112
8.6
42
9.1
144
9.1
49
8.8
129
9.0
45
8.6
112
Feature Not Available
Workflow
8.8
131
8.9
46
8.6
130
9.2
45
8.6
123
8.6
43
8.8
123
8.9
49
8.7
111
8.8
40
Platform
9.0
106
8.6
41
8.8
140
8.9
50
8.5
123
8.6
44
8.7
122
8.7
43
8.6
108
8.6
41
Agentic AI - Onboarding
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
9.5
10
Not enough data
9.7
10
Not enough data
9.4
8
Not enough data
9.0
5
Not enough data
9.5
7
Not enough data
9.2
6
Platform Additional Functionality
Not enough data
9.2
8
Not enough data
8.7
5
Not enough data
8.8
7
Not enough data
9.6
9
Not enough data
9.4
9
Platform Data
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.9
6
Platform
Not enough data
8.8
25
Not enough data
8.4
20
Not enough data
7.4
20
Not enough data
8.6
29
Not enough data
8.6
28
Not enough data
7.7
22
Not enough data
7.6
19
Not enough data
7.9
18
Recruiting and Onboarding
Not enough data
9.2
6
Not enough data
9.1
9
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
M-Files and Square 9 Softworks are categorized as Document Management and Enterprise Content Management (ECM)
Unique Categories
M-Files is categorized as Engineering Document Management, Cloud Content Collaboration, Workflow Management, and IT Documentation
Square 9 Softworks is categorized as AP Automation, OCR, Online Form Builder, Onboarding, Business Process Management, and Intelligent Document Processing (IDP)
Reviews
Reviewers' Company Size
M-Files
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Square 9 Softworks
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
15.9%
Marketing and Advertising
4.7%
Construction
4.7%
Oil & Energy
4.7%
Computer Software
4.3%
Other
65.7%
Information Technology and Services
12.4%
Computer Software
8.2%
Financial Services
7.1%
Accounting
4.1%
Construction
4.1%
Other
64.1%
Discussions
What kind of companies use M-Files?
1 Comment
Official Response from M-Files
M-Files has customers in over 100 countries and range from organizations that just want to eliminate confusing folder structures to those companies with...Read more
Is M-Files 21 CFR Part 11 compliant?
1 Comment
Official Response from M-Files
M-Files enables organizations to comply with FDA 21 CFR Part 11 regulations. An essential part of fulfilling these regulations is the use of revision and...Read more
Does M-Files provide an audit trail?
1 Comment
Official Response from M-Files
M-Files includes the following audit trail functionality:
- Recording of object-specific events, such as object addition, modification and deletion...Read more
Can we use this with excel sheets?
3 Comments
BV
Yes. GlobalSearch will store these file types. The preview may format as if it were printed, but if the user has permission, they can open the spreadsheet in...Read more
Square 9 Softworks has no more discussions with answers
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