Users report that OpenText Filr excels in file type support with a score of 9.4, allowing for a wide variety of document formats, while M-Files, although strong, scores slightly lower at 9.1. Reviewers mention that this flexibility is crucial for teams dealing with diverse file types.
Reviewers mention that OpenText Filr's ease of use is a standout feature, scoring 9.1, which many users appreciate for its intuitive interface. In contrast, M-Files scores 8.1, with some users noting a steeper learning curve when first using the platform.
Users on G2 highlight OpenText Filr's superior quality of support, scoring 9.3, as a significant advantage, with many praising the responsiveness and helpfulness of the support team. M-Files, with a score of 8.1, has received mixed reviews regarding support, with some users expressing frustration over response times.
G2 users report that M-Files shines in document identification and workflows, both scoring a perfect 10.0, which reviewers say enhances productivity through automated processes. OpenText Filr, while effective, does not match this level of automation, leading some users to feel it lacks in this area.
Users say that OpenText Filr's mobile apps are highly rated at 8.5, providing a seamless experience for on-the-go access. In comparison, M-Files scores 8.4, with some users mentioning that the mobile experience could be improved for better functionality.
Reviewers mention that M-Files offers robust version control features, also scoring a perfect 10.0, which is essential for teams needing to track document changes meticulously. OpenText Filr, while effective, scores 9.0, leading some users to prefer M-Files for projects requiring stringent version management.
M-Files has customers in over 100 countries and range from organizations that just want to eliminate confusing folder structures to those companies with...Read more
Is M-Files 21 CFR Part 11 compliant?
1 Comment
Official Response from M-Files
M-Files enables organizations to comply with FDA 21 CFR Part 11 regulations. An essential part of fulfilling these regulations is the use of revision and...Read more
Does M-Files provide an audit trail?
1 Comment
Official Response from M-Files
M-Files includes the following audit trail functionality:
- Recording of object-specific events, such as object addition, modification and deletion...Read more
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