Compare M-Files and NetDocuments 
At a Glance
Market Segments
Mid-Market (48.5% of reviews)
Small-Business (48.3% of reviews)
Entry-Level Pricing
Contact Vendor for Pricing
No pricing available
M-Files
Star Rating
(279)4.4 out of 5
Market Segments
Mid-Market (48.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Vendor for Pricing
Learn more about M-FilesNetDocuments
Star Rating
(30)3.7 out of 5
Market Segments
Small-Business (48.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about NetDocumentsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that M-Files excels in user satisfaction, boasting a significantly higher overall rating compared to NetDocuments. Users appreciate M-Files' intuitive interface, which makes it easy to learn and navigate, allowing for quick access to documents from anywhere, whether at home or on the go.
- Users say that NetDocuments offers a robust solution for organizing and managing files, with many highlighting its ability to keep documents in one place and the ease of creating folders and subfolders. This feature has been described as a "huge upgrade" for improving filing and searching capabilities.
- Reviewers mention that M-Files stands out for its seamless integration with daily processes, making it easy to retrieve important information quickly. The system's version control and permission management are also noted as strong points, enhancing collaboration and security.
- According to verified reviews, NetDocuments faces challenges in user experience, particularly in setup and configuration. Some users have reported difficulties in matching the software to their specific workflow needs, which can hinder the overall effectiveness of the platform.
- G2 reviewers highlight that M-Files has a more favorable reputation for customer support, with users praising the quality and responsiveness of assistance. In contrast, NetDocuments has received mixed feedback regarding support, indicating room for improvement in this area.
- Users report that while both products have their strengths, M-Files' higher ease of use and setup ratings suggest a smoother onboarding experience. This is particularly beneficial for teams looking to implement a document management system without extensive training or technical hurdles.
Pricing
Entry-Level Pricing
NetDocuments
No pricing availableFree Trial
M-Files
Free Trial is available
NetDocuments
No trial information availableRatings
Meets Requirements
8.9
227
8.3
24
Ease of Use
8.6
228
7.8
24
Ease of Setup
8.3
187
6.9
7
Ease of Admin
7.7
87
7.4
7
Quality of Support
8.6
218
7.3
20
Has the product been a good partner in doing business?
8.4
86
7.9
7
Product Direction (% positive)
8.9
223
8.1
25
Features by Category
File Management
9.5
40
Not enough data
9.2
39
Not enough data
9.6
41
Not enough data
9.6
41
Not enough data
8.6
40
Not enough data
Agentic AI - Cloud Content Collaboration
8.7
5
Not enough data
8.1
6
Not enough data
8.6
6
Not enough data
Collaboration
9.3
39
Not enough data
9.4
40
Not enough data
9.2
39
Not enough data
9.3
41
Not enough data
Administration
9.1
39
Not enough data
9.3
38
Not enough data
9.1
41
Not enough data
8.7
38
Not enough data
8.9
38
Not enough data
9.4
39
Not enough data
Platform
9.4
37
Not enough data
9.4
36
Not enough data
9.3
34
Not enough data
9.2
31
Not enough data
Setup
9.2
67
Not enough data
9.1
64
Not enough data
9.1
64
Not enough data
8.8
68
Not enough data
Management
9.1
66
Not enough data
8.9
63
Not enough data
9.1
66
Not enough data
Generative AI
8.6
60
Not enough data
Agentic AI - Workflow Management
9.4
17
Not enough data
9.2
17
Not enough data
9.2
17
Not enough data
9.0
17
Not enough data
9.3
17
Not enough data
9.2
18
Not enough data
9.3
18
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Legal Document Drafting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Time & Billing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Legal Practice Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compatibility
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI powered search - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compatibility - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management
9.3
33
Not enough data
9.2
30
Not enough data
9.3
28
Not enough data
Dashboards
8.4
29
Not enough data
8.5
29
Not enough data
8.6
29
Not enough data
8.6
30
Not enough data
Collaboration
9.3
31
Not enough data
8.6
28
Not enough data
9.0
32
Not enough data
9.3
27
Not enough data
Security
9.0
28
Not enough data
8.8
24
Not enough data
9.4
29
Not enough data
Storage and Collaboration - Legal Document Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Legal Document Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis - Legal Document Management
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence - Legal Document Management
Not enough data
Not enough data
Accessibility - Legal Document Management
Not enough data
Not enough data
Agentic AI - Legal Document Management
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI - AI Legal Assistant
Not enough data
Not enough data
Not enough data
Not enough data
LLM and NLP - AI Legal Assistant
Not enough data
Not enough data
Technology Benefit - AI Legal Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Consistency, Accuracy and Efficiency - AI Legal Assistant
Not enough data
Not enough data
Automation using Legal Tech - AI Legal Assistant
Not enough data
Not enough data
Compliance and Data Security - AI Legal Assistant
Not enough data
Not enough data
Ease of Use and Adaptability - AI Legal Assistant
Not enough data
Not enough data
Agentic AI - AI Legal Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management and Discovery - IT Documentation
9.1
57
Not enough data
9.3
54
Not enough data
9.4
54
Not enough data
Operations - IT Documentation
9.2
52
Not enough data
8.9
51
Not enough data
9.4
55
Not enough data
Agentic AI - Enterprise Content Management (ECM)
8.6
30
Not enough data
8.9
28
Not enough data
8.9
29
Not enough data
File Management
9.2
143
Not enough data
9.2
146
Not enough data
8.5
108
Not enough data
9.2
128
Not enough data
8.7
131
Not enough data
8.6
123
Not enough data
8.3
107
Not enough data
8.4
102
Not enough data
8.5
112
Not enough data
9.1
144
Not enough data
8.8
129
Not enough data
8.6
112
Not enough data
Workflow
8.8
131
Not enough data
8.6
130
Not enough data
8.6
123
Not enough data
8.8
123
Not enough data
8.7
111
Not enough data
Platform
9.0
106
Not enough data
8.8
140
Not enough data
8.5
123
Not enough data
8.7
122
Not enough data
8.6
108
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
M-Files and NetDocuments are categorized as Document Management and Cloud Content Collaboration
Unique Categories
M-Files is categorized as Engineering Document Management, Enterprise Content Management (ECM), Workflow Management, and IT Documentation
NetDocuments is categorized as Legal Document Management, Legal Document Drafting, Legal Practice Management, Enterprise Search Software, and AI Legal Assistant
Reviews
Reviewers' Company Size
M-Files
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
NetDocuments
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
15.9%
Marketing and Advertising
4.7%
Construction
4.7%
Oil & Energy
4.7%
Computer Software
4.3%
Other
65.7%
Law Practice
44.8%
Legal Services
24.1%
Venture Capital & Private Equity
6.9%
Real Estate
6.9%
Renewables & Environment
3.4%
Other
13.8%
Discussions
What kind of companies use M-Files?
1 Comment
Official Response from M-Files
M-Files has customers in over 100 countries and range from organizations that just want to eliminate confusing folder structures to those companies with...Read more
Is M-Files 21 CFR Part 11 compliant?
1 Comment
Official Response from M-Files
M-Files enables organizations to comply with FDA 21 CFR Part 11 regulations. An essential part of fulfilling these regulations is the use of revision and...Read more
Does M-Files provide an audit trail?
1 Comment
Official Response from M-Files
M-Files includes the following audit trail functionality:
- Recording of object-specific events, such as object addition, modification and deletion...Read more
NetDocuments has no discussions with answers
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