# Lyssna, UserTesting vs User Interviews Comparison

| | Lyssna | UserTesting | User Interviews | 
|---|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.4 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 179 | 792 | 1,046 | 
| **Largest Market Segment** | Mid-Market (38.0% of reviews) | Enterprise (41.8% of reviews) | Small-Business (52.7% of reviews) | 
| **Entry Level Price** | Free 3 Seats Per Month | Contact Us Per Year | $49.00 | 

---
## Top Pros & Cons

### Lyssna

Pros:
- Ease of Use (57 reviews)
- Features (37 reviews)

Cons:
- Missing Features (18 reviews)
- Survey Issues (15 reviews)

### UserTesting

Pros:
- Ease of Use (90 reviews)
- Helpful (70 reviews)

Cons:
- Missing Features (28 reviews)
- Testing Difficulties (28 reviews)

### User Interviews

Pros:
- Ease of Use (102 reviews)
- Customer Support (58 reviews)

Cons:
- Survey Issues (28 reviews)
- Limited Customization (18 reviews)

---
## Ratings Comparison
| Rating | Lyssna | UserTesting | User Interviews | 
|---|---|---|---|
  | **Meets Requirements** | 8.4 (161 reviews) | 8.6 (605 reviews) | 8.9 (573 reviews) | 
  | **Ease of Use** | 9.1 (163 reviews) | 8.4 (636 reviews) | 9.0 (592 reviews) | 
  | **Ease of Setup** | 9.2 (119 reviews) | 8.6 (302 reviews) | 8.6 (210 reviews) | 
  | **Ease of Admin** | 8.9 (63 reviews) | 8.7 (234 reviews) | 9.0 (116 reviews) | 
  | **Quality of Support** | 9.1 (106 reviews) | 9.0 (528 reviews) | 9.1 (526 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (50 reviews) | 8.8 (229 reviews) | 9.1 (116 reviews) | 
  | **Product Direction (% positive)** | 9.1 (161 reviews) | 8.1 (595 reviews) | 9.3 (588 reviews) | 

---
## Pricing

### Lyssna

#### Entry-Level Pricing

Plan: Free

Price: Free 3 Seats Per Month

Description: For small teams starting their experience research journey.

Key Features:
- Unlimited quick studies
- 15 self-recruited test and survey responses
- Core methods

[Browse all 3 editions](https://www.g2.com/products/lyssna/pricing)

#### Free Trial

Yes

### UserTesting

#### Entry-Level Pricing

Plan: Team-based Unlimited 

Price: Contact Us Per Year

Description: With a team-based unlimited plan, a team, department, or division (defined through a mutually agreed-upon enterprise scope) can run unlimited tests within a Fair Use policy and enjoy full access to the UserTesting platform. It’s ideal for organizations looking to scale experience research across multiple departments and geographies. Predictable contract terms provide budgeting and procurement certainty.

Key Features:
- Global participant panel across 60+ countries
- Enterprise-grade security and compliance (SOC2, ISO 27001, GDPR, HIPPA)
- Test builder and template gallery

[Browse all 2 editions](https://www.g2.com/products/usertesting/pricing)

#### Free Trial

Yes

### User Interviews

#### Entry-Level Pricing

Plan: Recruit Pay As You Go

Price: $49.00

Description: For teams doing occasional research.

Key Features:
- Access to 5 million+ participants
- Rich targeting & screening
- Scheduling automation

[Browse all 5 editions](https://www.g2.com/products/user-interviews/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### User Research

| Product | Score | Reviews |
|---|---|---|
| **Lyssna** | 7.8/10 | 156 |
| **UserTesting** | 7.5/10 | 468 |
| **User Interviews** | 6.6/10 | 553 |

#### User Response Methods

| Feature | Lyssna | UserTesting | User Interviews | 
|---|---|---|---|
| **Survey** | 8.8 (131 reviews) | 7.5 (320 reviews) ✓ Verified | 7.5 (224 reviews) ✓ Verified | 
| **Video Snippets** | 6.8 (82 reviews) | 8.6 (378 reviews) ✓ Verified | 6.2 (194 reviews) | 
| **Video Interview** | 7.2 (81 reviews) | 8.7 (299 reviews) ✓ Verified | 8.2 (224 reviews) | 
| **Photo Submission** | Feature Not Available | 7.1 (185 reviews) ✓ Verified | 5.9 (191 reviews) | 
| **Text/Notes** | 8.2 (107 reviews) | 8.2 (353 reviews) ✓ Verified | 6.6 (203 reviews) | 

#### Participant Selection

| Feature | Lyssna | UserTesting | User Interviews | 
|---|---|---|---|
| **In-App** | Feature Not Available | 7.4 (127 reviews) | 6.9 (196 reviews) | 
| **In-Store** | Feature Not Available | 5.5 (82 reviews) | 4.9 (48 reviews) | 
| **On-Site** | Feature Not Available | 6.9 (108 reviews) | 6.0 (188 reviews) | 
| **Recruitment Pool** | 8.3 (120 reviews) | 8.1 (378 reviews) ✓ Verified | 8.1 (216 reviews) ✓ Verified | 

#### Insights

| Feature | Lyssna | UserTesting | User Interviews | 
|---|---|---|---|
| **Analytics** | 8.3 (124 reviews) | 7.7 (348 reviews) ✓ Verified | 6.7 (189 reviews) ✓ Verified | 
| **Collaboration** | 7.5 (112 reviews) | 7.7 (313 reviews) ✓ Verified | 6.9 (198 reviews) ✓ Verified | 
| **Sorting** | 7.7 (102 reviews) | 7.4 (314 reviews) ✓ Verified | 6.7 (197 reviews) ✓ Verified | 

#### Generative AI

| Feature | Lyssna | UserTesting | User Interviews | 
|---|---|---|---|
| **AI Text Summarization** | 7.1 (36 reviews) | 6.6 (85 reviews) | 5.0 (75 reviews) | 

### Crowd Testing Tools

| Product | Score | Reviews |
|---|---|---|
| **Lyssna** | 7.9/10 | 36 |
| **UserTesting** | N/A | N/A |
| **User Interviews** | N/A | N/A |

#### Functionality

| Feature | Lyssna | UserTesting | User Interviews | 
|---|---|---|---|
| **Crowd Testing** | 8.6 (36 reviews) | Not enough data | Not enough data | 
| **Feedback Tracking** | 7.7 (32 reviews) | Not enough data | Not enough data | 
| **Integration** | 6.9 (32 reviews) | Not enough data | Not enough data | 
| **Requirements** | 7.9 (30 reviews) | Not enough data | Not enough data | 
| **Logging** | 7.8 (30 reviews) | Not enough data | Not enough data | 

#### Admin

| Feature | Lyssna | UserTesting | User Interviews | 
|---|---|---|---|
| **Test Analysis** | 8.5 (34 reviews) | Not enough data | Not enough data | 

### Interview Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Lyssna** | 7.9/10 | 18 |
| **UserTesting** | N/A | N/A |
| **User Interviews** | N/A | N/A |

#### Platform Basics

| Feature | Lyssna | UserTesting | User Interviews | 
|---|---|---|---|
| **Interoperability** | 7.4 (11 reviews) | Not enough data | Not enough data | 
| **Performance** | 8.3 (12 reviews) | Not enough data | Not enough data | 

#### Platform Content

| Feature | Lyssna | UserTesting | User Interviews | 
|---|---|---|---|
| **Automation** | 7.8 (10 reviews) | Not enough data | Not enough data | 
| **Reminders** | 9.2 (11 reviews) | Not enough data | Not enough data | 
| **Email Template** | 8.5 (11 reviews) | Not enough data | Not enough data | 
| **Booking** | 9.0 (10 reviews) | Not enough data | Not enough data | 
| **Rescheduling** | 7.5 (10 reviews) | Not enough data | Not enough data | 

#### Platform Performance

| Feature | Lyssna | UserTesting | User Interviews | 
|---|---|---|---|
| **Reporting** | 7.6 (11 reviews) | Not enough data | Not enough data | 
| **Monitoring** | 6.8 (11 reviews) | Not enough data | Not enough data | 

#### Platform

| Feature | Lyssna | UserTesting | User Interviews | 
|---|---|---|---|
| **Customization ** | 7.6 (15 reviews) | Not enough data | Not enough data | 
| **Integration APIs** | 6.2 (13 reviews) | Not enough data | Not enough data | 
| **Internationalization** | 6.0 (13 reviews) | Not enough data | Not enough data | 
| **User, Role, and Access Management** | 8.8 (14 reviews) | Not enough data | Not enough data | 
| **Performance** | 8.5 (16 reviews) | Not enough data | Not enough data | 
| **Mobility** | 7.7 (14 reviews) | Not enough data | Not enough data | 
| **Reporting** | 7.6 (16 reviews) | Not enough data | Not enough data | 
| **Dashboards** | 8.6 (15 reviews) | Not enough data | Not enough data | 

### Consumer Video Feedback

| Product | Score | Reviews |
|---|---|---|
| **Lyssna** | N/A | N/A |
| **UserTesting** | 7.9/10 | 260 |
| **User Interviews** | N/A | N/A |

#### Feedback Source

| Feature | Lyssna | UserTesting | User Interviews | 
|---|---|---|---|
| **Invitation** | Not enough data | 8.0 (115 reviews) | Not enough data | 
| **Survey Link** | Not enough data | 8.4 (133 reviews) | Not enough data | 
| **App** | Not enough data | 8.4 (132 reviews) | Not enough data | 
| **Widget** | Not enough data | 7.7 (84 reviews) | Not enough data | 
| **Recruitment Pool** | Not enough data | 8.3 (156 reviews) | Not enough data | 

#### Feedback Management

| Feature | Lyssna | UserTesting | User Interviews | 
|---|---|---|---|
| **Media Library** | Not enough data | 7.7 (145 reviews) | Not enough data | 
| **Sorting** | Not enough data | 7.7 (160 reviews) | Not enough data | 
| **Sharing** | Not enough data | 8.2 (178 reviews) | Not enough data | 
| **Privacy** | Not enough data | 8.2 (163 reviews) | Not enough data | 

#### Insights

| Feature | Lyssna | UserTesting | User Interviews | 
|---|---|---|---|
| **Human Transcription** | Not enough data | Feature Not Available | Not enough data | 
| **Computer Transcription** | Not enough data | 7.3 (163 reviews) | Not enough data | 
| **Analytics** | Not enough data | 7.7 (174 reviews) | Not enough data | 

#### Agentic AI - Demo Automation

| Feature | Lyssna | UserTesting | User Interviews | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Not enough data | Feature Not Available | Not enough data | 
| **Adaptive Learning** | Not enough data | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | Not enough data | Feature Not Available | Not enough data | 
| **AI Demo Agent or Avatar ** | Not enough data | Not enough data | Not enough data | 

### Experience Management

| Product | Score | Reviews |
|---|---|---|
| **Lyssna** | N/A | N/A |
| **UserTesting** | 6.6/10 | 25 |
| **User Interviews** | N/A | N/A |

#### Analytics

| Feature | Lyssna | UserTesting | User Interviews | 
|---|---|---|---|
| **Net Promoter Score (NPS)** | Not enough data | 6.8 (20 reviews) | Not enough data | 
| **Customer Satisfaction (CSAT) Score** | Not enough data | 6.7 (19 reviews) | Not enough data | 
| **Customer Effort Score (CES)** | Not enough data | 6.8 (18 reviews) | Not enough data | 
| **Gamification** | Not enough data | Feature Not Available | Not enough data | 

#### Customization

| Feature | Lyssna | UserTesting | User Interviews | 
|---|---|---|---|
| **Stakeholder Management** | Not enough data | 6.9 (18 reviews) | Not enough data | 
| **Multilanguage Support** | Not enough data | 6.2 (17 reviews) | Not enough data | 
| **Multiple Branding Support** | Not enough data | 6.2 (18 reviews) | Not enough data | 
| **Vertical-specific Solutions** | Not enough data | 5.8 (17 reviews) | Not enough data | 

#### Generative AI

| Feature | Lyssna | UserTesting | User Interviews | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | Not enough data | 
| **AI Text Summarization** | Not enough data | 7.3 (19 reviews) | Not enough data | 

#### Agentic AI - Experience Management

| Feature | Lyssna | UserTesting | User Interviews | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Not enough data | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | Not enough data | Feature Not Available | Not enough data | 
| **Proactive Assistance** | Not enough data | Feature Not Available | Not enough data | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **Lyssna** | 7.6/10 | 55 |
| **UserTesting** | 6.4/10 | 29 |
| **User Interviews** | 7.7/10 | 534 |

#### Survey Management

| Feature | Lyssna | UserTesting | User Interviews | 
|---|---|---|---|
| **Survey Builder** | 8.1 (53 reviews) | 6.1 (22 reviews) | 8.3 (180 reviews) | 
| **Question Types** | 9.0 (54 reviews) | 7.9 (24 reviews) | 8.5 (227 reviews) | 
| **Templates** | 8.0 (47 reviews) | 6.5 (22 reviews) | 8.2 (171 reviews) | 
| **Survey Distribution** | 8.2 (46 reviews) | 6.5 (24 reviews) | 8.6 (189 reviews) | 

#### Survey Customization

| Feature | Lyssna | UserTesting | User Interviews | 
|---|---|---|---|
| **Branching/Skip Logic** | 7.8 (48 reviews) | 6.0 (25 reviews) | 7.7 (161 reviews) | 
| **Branding** | 6.6 (47 reviews) | 5.8 (24 reviews) | 7.9 (162 reviews) | 
| **Multimedia Support** | 7.5 (46 reviews) | 6.5 (24 reviews) | 8.0 (166 reviews) | 
| **Multilingual Surveys** | 6.5 (41 reviews) | 4.9 (23 reviews) | Feature Not Available | 

#### Survey Insights

| Feature | Lyssna | UserTesting | User Interviews | 
|---|---|---|---|
| **Reporting & Analytics** | 7.8 (46 reviews) | 6.3 (24 reviews) | Feature Not Available | 
| **BI Tools Integration** | 5.9 (39 reviews) | Feature Not Available | Feature Not Available | 
| **Data Exporting** | 8.0 (47 reviews) | 7.1 (24 reviews) | 8.4 (148 reviews) | 
| **Permissions** | 8.3 (44 reviews) | 6.8 (24 reviews) | 8.5 (163 reviews) | 

#### Agentic AI - Survey

| Feature | Lyssna | UserTesting | User Interviews | 
|---|---|---|---|
| **Adaptive Learning** | 7.1 (11 reviews) | Feature Not Available | 5.2 (10 reviews) | 
| **Proactive Assistance** | 7.6 (11 reviews) | Feature Not Available | 6.2 (10 reviews) | 
| **Decision Making** | 8.2 (11 reviews) | Feature Not Available | 7.4 (11 reviews) | 

### Enterprise Feedback Management

| Product | Score | Reviews |
|---|---|---|
| **Lyssna** | 7.8/10 | 5 |
| **UserTesting** | 8.2/10 | 155 |
| **User Interviews** | N/A | N/A |

#### Generative AI

| Feature | Lyssna | UserTesting | User Interviews | 
|---|---|---|---|
| **AI Text Generation** | Feature Not Available | 5.7 (5 reviews) | Not enough data | 
| **AI Text Summarization** | Not enough data | 6.4 (6 reviews) | Not enough data | 

#### Survey Management

| Feature | Lyssna | UserTesting | User Interviews | 
|---|---|---|---|
| **Brand Design Consistency** | 9.7 (5 reviews) | 9.0 (35 reviews) ✓ Verified | Not enough data | 
| **Survey Deployment** | 9.3 (5 reviews) | 8.3 (83 reviews) ✓ Verified | Not enough data | 
| **Feedback Collection** | 8.3 (5 reviews) | 8.6 (107 reviews) ✓ Verified | Not enough data | 
| **Device Responsiveness** | 7.0 (5 reviews) | 8.5 (100 reviews) ✓ Verified | Not enough data | 

#### Process Management

| Feature | Lyssna | UserTesting | User Interviews | 
|---|---|---|---|
| **Feedback Aggregation** | 6.7 (5 reviews) | 8.0 (102 reviews) ✓ Verified | Not enough data | 
| **Trigger Alerts** | 6.3 (5 reviews) | Feature Not Available | Not enough data | 
| **Real-Time Analysis** | 7.0 (5 reviews) | 8.3 (82 reviews) ✓ Verified | Not enough data | 
| **Real-Time Action** | 7.7 (5 reviews) | Feature Not Available | Not enough data | 

#### System Management

| Feature | Lyssna | UserTesting | User Interviews | 
|---|---|---|---|
| **Security** | 8.3 (5 reviews) | 8.8 (89 reviews) ✓ Verified | Not enough data | 
| **System Monitoring** | 8.0 (5 reviews) | 9.2 (15 reviews) ✓ Verified | Not enough data | 

### Recruiting

| Product | Score | Reviews |
|---|---|---|
| **Lyssna** | N/A | N/A |
| **UserTesting** | N/A | N/A |
| **User Interviews** | N/A | N/A |

#### Generative AI

| Feature | Lyssna | UserTesting | User Interviews | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

### Consumer Insights Platforms

| Product | Score | Reviews |
|---|---|---|
| **Lyssna** | N/A | N/A |
| **UserTesting** | N/A | N/A |
| **User Interviews** | N/A | N/A |

#### Survey Design - Consumer Insights Platforms

| Feature | Lyssna | UserTesting | User Interviews | 
|---|---|---|---|
| **Multi-Use Methodologies** | Not enough data | Not enough data | Not enough data | 
| **Industry & Locale Adaptability** | Not enough data | Feature Not Available | Not enough data | 
| **Behavioral & Adaptive Logic Guidance** | Not enough data | Not enough data | Not enough data | 
| **Self-Serve Survey Builder** | Not enough data | Not enough data | Not enough data | 
| **AI Smart Probes** | Not enough data | Feature Not Available | Not enough data | 

#### Audience Access - Consumer Insights Platforms

| Feature | Lyssna | UserTesting | User Interviews | 
|---|---|---|---|
| **Flexible Audience Options** | Not enough data | Not enough data | Not enough data | 
| **Customer Data Upload** | Not enough data | Not enough data | Not enough data | 
| **Consumer Panels** | Not enough data | Not enough data | Not enough data | 

#### Data Collection - Consumer Insights Platforms

| Feature | Lyssna | UserTesting | User Interviews | 
|---|---|---|---|
| **Rapid Research** | Not enough data | Not enough data | Not enough data | 
| **Quality Assurance** | Not enough data | Not enough data | Not enough data | 
| **Mobile / Mixed Mode** | Not enough data | Not enough data | Not enough data | 

#### Analytics - Consumer Insights Platforms

| Feature | Lyssna | UserTesting | User Interviews | 
|---|---|---|---|
| **AI-Powered Insights** | Not enough data | Not enough data | Not enough data | 
| **Qualitative Research Support** | Not enough data | Not enough data | Not enough data | 
| **Benchmarking & Norms** | Not enough data | Not enough data | Not enough data | 

#### Collaboration - Consumer Insights Platforms

| Feature | Lyssna | UserTesting | User Interviews | 
|---|---|---|---|
| **Dashboards & Embedded Integrations** | Not enough data | Feature Not Available | Not enough data | 
| **Embeddable Reports** | Not enough data | Not enough data | Not enough data | 
| **Shared Workspaces** | Not enough data | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [User Research Tools](https://www.g2.com/categories/user-research), [Survey Software](https://www.g2.com/categories/survey)

**Unique to Lyssna (4):** [Interview Scheduling Software](https://www.g2.com/categories/interview-scheduling), [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management), [Crowd Testing Tools](https://www.g2.com/categories/crowd-testing-tools), [Consumer Insights Platforms](https://www.g2.com/categories/consumer-insights-platforms)

**Unique to UserTesting (4):** [Consumer Video Feedback Software](https://www.g2.com/categories/consumer-video-feedback), [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management), [Experience Management Software](https://www.g2.com/categories/experience-management), [Consumer Insights Platforms](https://www.g2.com/categories/consumer-insights-platforms)



---
## Reviewer Demographics

### By Company Size

| Segment | Lyssna | UserTesting | User Interviews | 
|---|---|---|---|
| **Small-Business** | 36.8% | 19.9% | 52.7% | 
| **Mid-Market** | 38.0% | 38.2% | 25.0% | 
| **Enterprise** | 25.1% | 41.8% | 22.3% | 

### By Industry

#### Lyssna

- **Information Technology and Services:** 14.7%
- **Marketing and Advertising:** 11.2%
- **Computer Software:** 10.6%
- **Design:** 10.0%
- **Financial Services:** 6.5%
- **Health, Wellness and Fitness:** 3.5%
- **Hospital & Health Care:** 2.9%
- **Automotive:** 2.4%
- **Retail:** 2.4%
- **Leisure, Travel & Tourism:** 2.4%
- **Other:** 33.5%

#### UserTesting

- **Financial Services:** 10.3%
- **Computer Software:** 9.9%
- **Information Technology and Services:** 8.8%
- **Retail:** 6.4%
- **Health, Wellness and Fitness:** 3.8%
- **Consumer Goods:** 3.8%
- **Marketing and Advertising:** 3.6%
- **Design:** 3.4%
- **Insurance:** 3.2%
- **Internet:** 3.2%
- **Other:** 43.7%

#### User Interviews

- **Information Technology and Services:** 10.9%
- **Computer Software:** 9.5%
- **Market Research:** 8.4%
- **Financial Services:** 5.5%
- **Research:** 4.4%
- **Hospital & Health Care:** 3.8%
- **Accounting:** 3.1%
- **Retail:** 2.8%
- **Health, Wellness and Fitness:** 2.7%
- **Education Management:** 2.4%
- **Other:** 46.4%

---
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---
## Top Discussions

### Lyssna

No discussions available for this product.

### UserTesting

- Title: [Does user testing record your face?](https://www.g2.com/discussions/does-user-testing-record-your-face) — 2 comments
  > **Top comment:** "Not always, if they need to do so, it will be mentioned in the screeners and/or in the terms and conditions before starting the test."
- Title: [Will you consider building out videos and demos for specific prospective users?](https://www.g2.com/discussions/will-you-consider-building-out-videos-and-demos-for-specific-prospective-users) — 2 comments, 1 upvote
  > **Top comment:** "The usertesting.com sales team is very informed and supportive. Im pretty sure if you contacted them directly. They will arrange a demo for you. "
- Title: [What is UserTesting used for?](https://www.g2.com/discussions/what-is-usertesting-used-for) — 1 comment
  > **Top comment:** "The platform supports two types of users: Business Users and Testers

Business Users can upload Figma designs, prototypes, or product concepts to gather..."
- Title: [What does user testing do?](https://www.g2.com/discussions/what-does-user-testing-do) — 1 comment, 1 upvote
  > **Top comment:** "Best-in-class companies rely on UserTesting to gain valuable insight into their products from people. Every day, new testing opportunities are released from..."
- Title: [Does user testing really pay?](https://www.g2.com/discussions/does-user-testing-really-pay) — 1 comment
  > **Top comment:** "Yes! UserTesting allows contributors the opportunity to earn extra money in your spare time by providing your opinions and thoughts on products, apps, and..."

### User Interviews

- Title: [How many user interviews should you do?](https://www.g2.com/discussions/how-many-user-interviews-should-you-do) — 2 comments
  > **Top comment:** "as many as your knowledge/data set would benefit"
- Title: [What do user interviews pay?](https://www.g2.com/discussions/what-do-user-interviews-pay) — 2 comments
  > **Top comment:** "User interviews is one of the best apps I have ever participated in. 90 9% of the time you are giving your own choice of what gift card you would like and..."
- Title: [Why is a user interview important?](https://www.g2.com/discussions/why-is-a-user-interview-important) — 1 comment
  > **Top comment:** "Because individual  user stories come together to help us understand the big picture on how to create and improve products and services."
- Title: [How do you recruit a user for an interview?](https://www.g2.com/discussions/how-do-you-recruit-a-user-for-an-interview) — 1 comment
  > **Top comment:** "I often share with family and friends how much enjoyment I get from doing my user interviews. I share the pleasure of helping a business do better. I learn..."
- Title: [Why is Amazon credit the main form of payment?](https://www.g2.com/discussions/31513-why-is-amazon-credit-the-main-form-of-payment) — 1 comment, 1 upvote
  > **Top comment:** "We now offer many options beyond Amazon Gift Cards! Check it out https://www.userinterviews.com/support/incentive-payments :)"

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/lyssna-vs-usertesting-vs-user-interviews)