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Compare Lyssna and Userlytics 
Featured Products
At a Glance
Market Segments
Small-Business (37.7% of reviews)
Mid-Market (48.4% of reviews)
Entry-Level Pricing
Free 3 Seats Per Month
Free Trial
Lyssna
Star Rating
(171)4.5 out of 5
Market Segments
Small-Business (37.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free 3 Seats Per Month
Browse all 4 pricing plansUserlytics
Star Rating
(171)4.4 out of 5
Market Segments
Mid-Market (48.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 6 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Userlytics excels in providing high-quality user access, which is crucial for gathering direct feedback. Users appreciate features like the reporting tool that simplifies organizing participant responses, making it easier to inform UX strategies.
- Users say that Lyssna stands out for its ease of setup and flexibility, allowing researchers to quickly run tests in various formats. This adaptability is highlighted by users who find it beneficial for gathering feedback on live websites and prototypes.
- Reviewers mention that Userlytics offers exceptional support, with a high quality of assistance noted by users. This support is particularly valuable when navigating the platform's features, such as calendar sharing and transcription capabilities.
- According to verified reviews, Lyssna's user-friendly interface contributes to a smoother experience, with many users praising its straightforward tools for both moderated and unmoderated research. This ease of use is reflected in its higher ratings for day-to-day usability.
- G2 reviewers highlight that while Userlytics has a strong reporting feature, Lyssna's quick feedback turnaround is a significant advantage, allowing teams to make timely decisions based on user insights.
- Users express that both platforms meet their research needs effectively, but Lyssna's solid panel reach and diverse toolset make it a preferred choice for those looking for comprehensive research solutions.
Pricing
Entry-Level Pricing
Lyssna
Free
Free
3 Seats Per Month
- 1 study per month
- 15 self-recruited test and survey responses
- Core methodologies
Userlytics
Try Userlytics for Free
Free Trial
- https://www.userlytics.com/demo
Free Trial
Lyssna
Free Trial is available
Userlytics
Free Trial is available
Ratings
Meets Requirements
8.4
158
8.5
125
Ease of Use
9.1
160
8.2
126
Ease of Setup
9.2
116
8.6
70
Ease of Admin
8.9
60
8.6
63
Quality of Support
9.1
104
9.5
126
Has the product been a good partner in doing business?
8.9
47
9.3
64
Product Direction (% positive)
9.0
159
9.0
114
Features by Category
User Response Methods
8.8
129
8.3
77
|
Verified
6.8
82
8.4
89
|
Verified
7.2
81
8.4
86
|
Verified
Feature Not Available
7.3
51
8.2
107
8.0
82
|
Verified
Participant Selection
Feature Not Available
7.5
66
|
Verified
Feature Not Available
7.2
42
Feature Not Available
7.4
52
|
Verified
8.2
119
8.2
90
|
Verified
Insights
8.3
122
8.0
90
|
Verified
7.4
111
7.9
82
|
Verified
7.7
102
7.6
77
Generative AI
7.1
35
7.6
33
Functionality
8.6
36
Not enough data
7.7
32
Not enough data
6.9
32
Not enough data
7.9
30
Not enough data
7.8
30
Not enough data
Admin
8.5
34
Not enough data
Platform Basics
7.4
11
Not enough data
8.3
12
Not enough data
Platform Content
7.8
10
Not enough data
9.2
11
Not enough data
8.5
11
Not enough data
9.0
10
Not enough data
7.5
10
Not enough data
Platform Performance
7.6
11
Not enough data
6.8
11
Not enough data
Platform
7.6
15
Not enough data
6.2
13
Not enough data
6.0
13
Not enough data
8.8
14
Not enough data
8.5
16
Not enough data
7.7
14
Not enough data
7.6
16
Not enough data
8.6
15
Not enough data
Feedback Source
Not enough data
8.1
13
Not enough data
8.7
13
Not enough data
7.7
11
Not enough data
7.7
10
Not enough data
7.7
15
Feedback Management
Not enough data
8.2
11
Not enough data
8.5
12
Not enough data
8.5
14
Not enough data
8.8
14
Insights
Not enough data
Feature Not Available
Not enough data
8.5
14
Not enough data
8.4
15
Agentic AI - Demo Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
8.1
53
Not enough data
9.0
54
Not enough data
8.0
47
Not enough data
8.2
46
Not enough data
Survey Customization
7.8
48
Not enough data
6.6
47
Not enough data
7.5
46
Not enough data
6.5
41
Not enough data
Survey Insights
7.8
46
Not enough data
5.9
39
Not enough data
8.0
47
Not enough data
8.3
44
Not enough data
Agentic AI - Survey
7.1
11
Not enough data
7.6
11
Not enough data
8.2
11
Not enough data
Generative AI
Feature Not Available
Not enough data
Not enough data
Not enough data
Survey Management
9.7
5
Not enough data
9.3
5
Not enough data
8.3
5
Not enough data
7.0
5
Not enough data
Process Management
6.7
5
Not enough data
6.3
5
Not enough data
7.0
5
Not enough data
7.7
5
Not enough data
System Management
8.3
5
Not enough data
8.0
5
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Software Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Design - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audience Access - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Lyssna and Userlytics are categorized as User Research and Enterprise Feedback Management
Unique Categories
Lyssna is categorized as Interview Scheduling, Survey, Crowd Testing Tools, and Consumer Insights Platforms
Userlytics is categorized as Software Testing and Consumer Video Feedback
Reviews
Reviewers' Company Size
Lyssna
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Userlytics
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
15.0%
Marketing and Advertising
11.4%
Computer Software
10.8%
Design
10.2%
Financial Services
6.0%
Other
46.7%
Computer Software
13.0%
Information Technology and Services
9.3%
Financial Services
8.7%
Marketing and Advertising
8.1%
Retail
5.0%
Other
55.9%
Discussions
Lyssna has no discussions with answers
Userlytics has no discussions with answers
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