Introducing G2.ai, the future of software buying.Try now
Compare Lyssna and Userlytics 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Hackrate Ethical Hacking Platform
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Alchemer Survey
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
FaceUp
Visit Website
At a Glance
Market Segments
Small-Business (37.7% of reviews)
Mid-Market (48.4% of reviews)
Entry-Level Pricing
Free 3 Seats Per Month
Free Trial
Lyssna
Star Rating
(156)4.5 out of 5
Market Segments
Small-Business (37.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free 3 Seats Per Month
Browse all 4 pricing plansUserlytics
Star Rating
(170)4.4 out of 5
Market Segments
Mid-Market (48.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 6 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Userlytics excels in "Crowd Testing" with a score of 9.3, indicating a robust platform for gathering diverse user feedback, while Lyssna lacks this feature, which may limit its usability for extensive testing scenarios.
- Reviewers mention that Lyssna offers superior "Ease of Use" with a score of 9.2 compared to Userlytics' 8.1, suggesting that Lyssna's interface is more intuitive and user-friendly, making it easier for new users to navigate.
- G2 users highlight that Userlytics has a strong "Quality of Support" rating at 9.5, which indicates that users feel well-supported and valued, whereas Lyssna's support rating of 9.3, while still good, may not provide the same level of assurance.
- Users on G2 report that Lyssna's "Survey Management" features, particularly "Survey Builder" and "Survey Distribution," are highly rated at 8.5 and 8.6 respectively, making it a preferred choice for those focused on creating and distributing surveys efficiently.
- Reviewers mention that Userlytics' "Video Snippets" feature scores 8.5, which is beneficial for capturing user interactions, while Lyssna's score of 7.2 suggests that its video capabilities may not be as effective for qualitative feedback.
- Users say that Lyssna's "Participant Selection" feature, particularly for "Recruitment Pool," scores 8.5, indicating a strong ability to target specific demographics, whereas Userlytics' score of 8.2, while still good, may not offer the same level of precision.
Pricing
Entry-Level Pricing
Lyssna
Free
Free
3 Seats Per Month
- 1 study per month
- 15 self-recruited test and survey responses
- Core methodologies
Userlytics
Try Userlytics for Free
Free Trial
- https://www.userlytics.com/demo
Free Trial
Lyssna
Free Trial is available
Userlytics
Free Trial is available
Ratings
Meets Requirements
8.5
142
8.5
125
Ease of Use
9.2
144
8.2
126
Ease of Setup
9.2
101
8.6
70
Ease of Admin
9.0
51
8.6
63
Quality of Support
9.2
95
9.5
126
Has the product been a good partner in doing business?
9.1
39
9.3
64
Product Direction (% positive)
9.3
144
9.0
114
Features by Category
User Response Methods
8.8
126
8.3
77
|
Verified
6.9
78
8.4
89
|
Verified
7.2
79
8.4
86
|
Verified
Feature Not Available
7.3
51
8.1
105
8.0
82
|
Verified
Participant Selection
Feature Not Available
7.5
66
|
Verified
Feature Not Available
7.2
42
Feature Not Available
7.4
52
|
Verified
8.3
112
8.2
90
|
Verified
Insights
8.3
118
8.0
90
|
Verified
7.5
110
7.9
82
|
Verified
7.7
100
7.6
77
Generative AI
7.1
33
7.6
33
Functionality
8.7
35
Not enough data
7.7
32
Not enough data
6.9
32
Not enough data
7.9
30
Not enough data
7.8
30
Not enough data
Admin
8.5
33
Not enough data
Platform Basics
7.4
11
Not enough data
9.1
11
Not enough data
Platform Content
7.8
10
Not enough data
9.2
11
Not enough data
8.5
11
Not enough data
9.0
10
Not enough data
7.5
10
Not enough data
Platform Performance
7.6
11
Not enough data
6.8
11
Not enough data
Platform
7.6
15
Not enough data
6.2
13
Not enough data
6.0
13
Not enough data
8.8
14
Not enough data
9.0
15
Not enough data
7.7
14
Not enough data
8.0
15
Not enough data
8.6
15
Not enough data
Feedback Source
Not enough data
8.1
13
Not enough data
8.7
13
Not enough data
7.7
11
Not enough data
7.7
10
Not enough data
7.7
15
Feedback Management
Not enough data
8.2
11
Not enough data
8.5
12
Not enough data
8.5
14
Not enough data
8.8
14
Insights
Not enough data
Feature Not Available
Not enough data
8.5
14
Not enough data
8.4
15
Agentic AI - Demo Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
8.3
51
Not enough data
9.0
53
Not enough data
8.0
47
Not enough data
8.2
46
Not enough data
Survey Customization
7.8
48
Not enough data
6.7
46
Not enough data
7.5
46
Not enough data
6.5
41
Not enough data
Survey Insights
7.9
45
Not enough data
5.9
39
Not enough data
8.2
45
Not enough data
8.3
44
Not enough data
Agentic AI - Survey
7.1
11
Not enough data
7.6
11
Not enough data
8.2
11
Not enough data
Generative AI
Feature Not Available
Not enough data
Not enough data
Not enough data
Survey Management
9.7
5
Not enough data
9.3
5
Not enough data
8.3
5
Not enough data
7.0
5
Not enough data
Process Management
6.7
5
Not enough data
6.3
5
Not enough data
7.0
5
Not enough data
7.7
5
Not enough data
System Management
8.3
5
Not enough data
8.0
5
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Software Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Design - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audience Access - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Lyssna and Userlytics are categorized as User Research and Enterprise Feedback Management
Unique Categories
Lyssna is categorized as Interview Scheduling, Survey, Crowd Testing Tools, and Consumer Insights Platforms
Userlytics is categorized as Software Testing and Consumer Video Feedback
Reviews
Reviewers' Company Size
Lyssna
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Userlytics
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.6%
Design
11.3%
Marketing and Advertising
10.6%
Computer Software
10.6%
Financial Services
5.3%
Other
47.7%
Computer Software
13.0%
Information Technology and Services
9.3%
Financial Services
8.7%
Marketing and Advertising
8.1%
Retail
5.0%
Other
55.9%
Discussions
Lyssna has no discussions with answers
Userlytics has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
