Introducing G2.ai, the future of software buying.Try now
Compare Lusha and Zoho CRM 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Seamless.AI
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Attio
Visit Website
At a Glance
Market Segments
Mid-Market (46.6% of reviews)
Small-Business (61.9% of reviews)
Entry-Level Pricing
Free Per Month
Free
Lusha
Star Rating
(1,592)4.3 out of 5
Market Segments
Mid-Market (46.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Month
Free Trial is available
Browse all 4 pricing plansZoho CRM
Star Rating
(2,846)4.1 out of 5
Market Segments
Small-Business (61.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Zoho CRM excels in Email Tracking/Automation with a score of 8.8, allowing for seamless follow-ups and campaign management, while Lusha's score of 7.8 indicates it may not be as robust in this area.
- Reviewers mention that Zoho CRM's CRM Integration capabilities are impressive, scoring 8.9, which facilitates better data flow between systems, whereas Lusha's score of 8.0 suggests it may not integrate as effectively.
- G2 users highlight that Zoho CRM offers superior Export/Import functionality with a score of 9.2, making it easier to manage data transitions, while Lusha's score of 8.2 indicates it may have limitations in this regard.
- Users on G2 say that Zoho CRM's Reporting features are highly rated at 9.0, providing detailed insights and analytics, compared to Lusha's score of 8.0, which may not offer the same depth of reporting capabilities.
- Reviewers mention that Zoho CRM shines in Shared Records with a score of 8.5, allowing teams to collaborate effectively, while Lusha's score of 7.2 suggests it may not support collaborative efforts as well.
- Users report that Zoho CRM's Decision Making capabilities are rated at 8.1, providing actionable insights for users, whereas Lusha's lower score of 5.6 indicates it may lack in delivering effective decision support.
Pricing
Entry-Level Pricing
Lusha
Free
Free
Per Month
40 credits per month
- Phone numbers
- Verified email addresses
- Bulk show (25 contacts)
Zoho CRM
Free Edition
Free
With three free users and essentials like leads, documents and mobile apps, it’s a perfect fit
for your home business.
- Leads, Contacts, Accounts
- Tasks, Events, Call log, and Notes
- Opportunities
Free Trial
Lusha
Free Trial is available
Zoho CRM
Free Trial is available
Ratings
Meets Requirements
8.5
1,356
8.4
2,424
Ease of Use
9.2
1,359
8.3
2,437
Ease of Setup
9.0
497
8.0
1,206
Ease of Admin
8.8
368
8.0
1,009
Quality of Support
8.1
1,142
7.6
2,218
Has the product been a good partner in doing business?
8.5
366
8.0
985
Product Direction (% positive)
8.2
1,325
8.0
2,359
Features by Category
Sales Force Automation
Not enough data
8.5
1624
|
Verified
Not enough data
8.3
873
|
Verified
Not enough data
8.2
1547
|
Verified
Not enough data
8.2
1623
|
Verified
Not enough data
7.8
1186
|
Verified
Not enough data
8.4
667
|
Verified
Not enough data
7.9
1216
|
Verified
Not enough data
8.0
1206
|
Verified
Not enough data
8.2
1318
|
Verified
Marketing Automation
Not enough data
8.0
1335
|
Verified
Not enough data
7.9
1299
|
Verified
Not enough data
8.4
1521
|
Verified
Not enough data
7.9
1124
|
Verified
Customer Support
Not enough data
8.0
1199
|
Verified
Not enough data
7.9
1200
|
Verified
Not enough data
7.9
1234
|
Verified
Not enough data
7.8
1067
|
Verified
Not enough data
8.0
1110
|
Verified
Reporting & Analytics
Not enough data
8.2
1496
|
Verified
Not enough data
8.2
1552
|
Verified
Not enough data
8.1
1052
|
Verified
Mobile & Social
Not enough data
8.1
1080
|
Verified
Not enough data
8.0
1091
|
Verified
Not enough data
8.0
1196
|
Verified
Platform
Not enough data
8.1
856
|
Verified
Not enough data
8.1
828
|
Verified
Not enough data
8.4
859
|
Verified
Not enough data
8.1
649
|
Verified
Not enough data
7.8
549
|
Verified
Not enough data
8.1
719
|
Verified
Not enough data
8.4
840
|
Verified
Not enough data
8.1
662
|
Verified
Integration
Not enough data
8.3
650
|
Verified
Not enough data
8.1
634
|
Verified
Not enough data
8.0
599
|
Verified
Generative AI
Not enough data
8.2
179
Agentic AI - CRM
Not enough data
8.1
64
Not enough data
8.3
62
Not enough data
8.0
63
Not enough data
8.0
63
Not enough data
8.2
63
Not enough data
8.2
63
Not enough data
8.2
63
Configuration - cpq
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
60
Not enough data
8.3
56
Not enough data
8.4
61
Pricing
Not enough data
8.1
63
Not enough data
7.5
58
Not enough data
8.1
57
Not enough data
8.4
59
Not enough data
8.6
59
Not enough data
8.5
57
Quoting
Not enough data
8.4
59
Not enough data
8.3
53
Not enough data
8.4
54
Not enough data
8.4
56
Not enough data
8.6
53
Admin
Not enough data
8.2
90
Not enough data
7.7
84
Not enough data
8.3
87
Not enough data
8.3
84
Channels
Not enough data
8.1
58
Not enough data
7.7
53
Not enough data
8.0
50
Platform
Not enough data
8.4
90
Not enough data
8.2
86
Not enough data
8.0
78
Not enough data
8.5
89
Not enough data
8.4
91
Not enough data
8.6
20
Generative AI - cpq
Not enough data
7.4
15
Not enough data
7.5
16
Not enough data
7.7
16
Data Availability
7.9
670
Not enough data
7.8
565
Not enough data
7.6
515
|
Verified
Not enough data
8.0
70
Not enough data
Data Accuracy
7.5
672
Not enough data
7.7
563
Not enough data
7.8
70
Not enough data
Agentic AI - Sales Intelligence
7.6
39
Not enough data
7.7
40
Not enough data
7.3
40
Not enough data
7.3
40
Not enough data
7.5
40
Not enough data
7.5
41
Not enough data
Platform
Feature Not Available
Not enough data
8.4
239
|
Verified
Not enough data
8.5
260
Not enough data
8.1
225
|
Verified
Not enough data
7.6
60
Not enough data
8.1
188
Not enough data
Features
8.4
102
Not enough data
7.9
427
Not enough data
7.8
442
|
Verified
Not enough data
8.0
94
Not enough data
8.1
483
Not enough data
7.4
92
Not enough data
7.7
96
Not enough data
7.7
324
Not enough data
7.2
94
Not enough data
Competition
Not enough data
8.7
58
|
Verified
Not enough data
8.7
57
|
Verified
Not enough data
8.7
57
|
Verified
Not enough data
8.5
53
|
Verified
Not enough data
8.5
55
|
Verified
Not enough data
7.9
18
Agentic AI - Sales Gamification
Not enough data
Not enough data
Integrations
Not enough data
8.9
61
|
Verified
Not enough data
8.8
59
Not enough data
8.7
45
Platform
Not enough data
8.8
65
|
Verified
Not enough data
8.9
64
|
Verified
Not enough data
8.8
58
|
Verified
Not enough data
8.8
63
|
Verified
Not enough data
8.8
63
|
Verified
Employee Features
Not enough data
8.9
66
|
Verified
Not enough data
8.8
68
|
Verified
Not enough data
8.8
68
|
Verified
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.4
72
Feature Not Available
8.8
73
Not enough data
8.8
73
Feature Not Available
8.8
73
Organization
Not enough data
8.6
74
Not enough data
8.4
73
Not enough data
8.6
73
Performance Analysis
Not enough data
Feature Not Available
Not enough data
8.6
75
Sales Analysis
Not enough data
8.4
69
Not enough data
8.4
73
Generative AI
Not enough data
8.1
27
Not enough data
8.0
27
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
Feature Not Available
8.7
160
8.0
40
8.8
156
Feature Not Available
8.3
146
Feature Not Available
8.2
141
8.2
41
8.9
154
7.7
18
8.8
153
7.5
38
8.5
148
Repeatability and Reportability
8.1
37
8.4
145
Feature Not Available
8.6
150
Feature Not Available
8.5
143
8.1
17
8.2
138
Feature Not Available
7.9
121
AI and Automation
Feature Not Available
8.2
147
Feature Not Available
8.4
146
8.0
15
8.3
140
8.0
35
8.1
134
Feature Not Available
7.8
126
Generative AI
7.6
36
7.4
69
Agentic AI - Sales Engagement
7.3
23
7.8
27
7.0
23
7.7
25
7.4
23
7.9
26
7.0
24
7.8
25
7.1
24
7.6
26
7.2
23
7.9
26
7.3
22
8.0
25
Customer Requirements
Not enough data
8.5
52
Not enough data
8.5
51
Not enough data
8.5
53
Contracts
Not enough data
8.5
51
Not enough data
8.2
48
Not enough data
8.4
51
Revenue
Not enough data
8.5
53
Not enough data
8.5
51
Not enough data
8.4
48
Data Availability
7.8
15
Not enough data
7.4
15
Not enough data
6.4
15
Not enough data
Platform Additional Functionality
7.1
15
Not enough data
6.9
15
Not enough data
6.9
15
Not enough data
7.3
15
Not enough data
7.3
15
Not enough data
Platform Basics
Not enough data
8.4
97
Not enough data
8.6
92
Not enough data
8.5
96
Not enough data
8.3
88
Not enough data
8.8
55
Agentic AI - Customer Journey Mapping
Not enough data
6.7
10
Content
Not enough data
8.9
78
Not enough data
8.6
75
Not enough data
8.5
75
Not enough data
8.7
76
Not enough data
8.6
74
Collaboration
Not enough data
8.7
75
Not enough data
8.5
77
Not enough data
8.9
79
Not enough data
8.9
82
Not enough data
8.7
76
Not enough data
8.6
74
Lead Intelligence
8.1
197
|
Verified
Not enough data
8.1
198
|
Verified
Not enough data
8.1
204
|
Verified
Not enough data
7.9
184
|
Verified
Not enough data
8.9
199
|
Verified
Not enough data
Agentic AI - Lead Intelligence
7.4
24
Not enough data
Lead Monitoring
8.2
230
|
Verified
9.0
41
8.2
228
|
Verified
8.9
41
8.0
92
8.7
41
Agentic AI - Lead Capture
7.6
28
7.1
26
7.5
27
7.1
26
Data Capture
7.8
65
8.3
41
8.2
189
8.5
41
Feature Not Available
8.1
41
8.0
222
|
Verified
8.3
41
Analytics
8.2
223
|
Verified
9.1
41
8.1
90
8.8
41
Customization
7.6
191
|
Verified
8.7
40
Feature Not Available
8.5
40
7.7
193
|
Verified
8.8
41
8.3
207
|
Verified
8.7
41
Agentic AI - Lead Mining
7.9
27
Not enough data
7.8
28
Not enough data
Agentic AI - Lead Scoring
Not enough data
6.1
11
Not enough data
6.4
12
Not enough data
6.4
11
Not enough data
6.5
11
Attribution
Not enough data
8.4
20
Not enough data
8.5
21
Not enough data
7.9
20
Discovery
Not enough data
8.6
21
Not enough data
8.3
20
Not enough data
8.2
21
Management
Not enough data
8.3
21
Not enough data
8.3
21
Platform
Not enough data
8.3
21
Not enough data
8.3
20
Agentic AI - Sales Performance Management
Not enough data
7.9
20
Not enough data
8.2
19
Not enough data
7.8
20
Incentives
Not enough data
8.2
152
|
Verified
Not enough data
8.3
159
|
Verified
Not enough data
8.0
151
|
Verified
Not enough data
8.4
160
|
Verified
Personalization
Not enough data
8.5
176
|
Verified
Not enough data
8.6
177
|
Verified
Not enough data
8.6
183
|
Verified
Not enough data
8.4
170
|
Verified
Administrative
Not enough data
8.5
168
|
Verified
Not enough data
8.5
172
|
Verified
Not enough data
8.3
160
Agentic AI - Email Tracking
Not enough data
7.6
29
Not enough data
7.4
28
Not enough data
7.5
29
Not enough data
6.9
28
Not enough data
6.9
29
Not enough data
7.4
29
Not enough data
7.5
28
Analytics
Not enough data
8.3
138
Not enough data
8.3
144
Not enough data
8.4
145
Customizations
Not enough data
8.7
149
Not enough data
8.8
146
Not enough data
8.7
147
Not enough data
8.7
143
Not enough data
8.6
148
Generative AI
Not enough data
7.6
59
Agentic AI - Sales Analytics
Not enough data
7.4
28
Not enough data
7.5
28
Not enough data
7.0
28
Not enough data
7.3
28
Not enough data
7.4
28
Data Sourcing
Not enough data
8.3
143
Not enough data
8.4
147
Not enough data
8.3
140
Not enough data
8.6
152
Not enough data
8.5
144
Predictive Analytics
Not enough data
8.5
144
Not enough data
8.3
136
Not enough data
8.0
122
Not enough data
8.2
128
Sales Management
Not enough data
8.5
151
Not enough data
8.3
129
Not enough data
8.5
142
Not enough data
8.8
149
Agentic AI - Sales Enablement
Not enough data
6.1
6
Not enough data
6.1
6
Not enough data
6.1
6
Content Management
Not enough data
8.2
10
Not enough data
8.0
10
Not enough data
8.0
10
Not enough data
8.8
10
Not enough data
8.2
10
Analytics
Not enough data
9.0
10
Not enough data
8.3
10
Not enough data
8.3
10
Not enough data
8.3
10
Learning Management - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Enablement - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Account Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Intelligence
8.1
8
Not enough data
9.0
8
Not enough data
9.0
7
Not enough data
Lead Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Marketing Campaigns
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Data Availability - Marketing Account Intelligence
8.9
6
Not enough data
Data Accuracy - Marketing Account Intelligence
9.4
6
Not enough data
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Lusha and Zoho CRM are categorized as AI Sales Assistant, Lead Capture, and Sales Engagement
Unique Categories
Lusha is categorized as Lead Mining, Lead Intelligence, Sales Intelligence, Buyer Intent Data Providers, and Marketing Account Intelligence
Zoho CRM is categorized as Client Portal, Customer Journey Mapping, Quote-to-Cash, Sales Analytics, Quote Management, Email Tracking, Sales Gamification, Sales Performance Management, CRM, CPQ, Lead Scoring, Sales Enablement, and Insurance CRM
Reviews
Reviewers' Company Size
Lusha
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
20.8%
Computer Software
19.1%
Staffing and Recruiting
9.8%
Human Resources
5.8%
Marketing and Advertising
5.5%
Other
39.1%
Information Technology and Services
16.0%
Computer Software
9.8%
Marketing and Advertising
8.9%
Real Estate
3.5%
Financial Services
3.5%
Other
58.2%
Alternatives
Discussions
How do I connect LinkedIn to Lusha?
3 Comments
BT
Install the Lusha Chrome extension: https://chrome.google.com/webstore/detail/lusha-easily-find-b2b-con/mcebeofpilippmndlpcghpmghcljajna Head over to...Read more
If looking to change from zoominfo to lusha is an advisable?
2 Comments
JS
I would split it half and half, in my experience there is little overlap in the information the two provide.Read more
What have you found better than ZOHO
5 Comments
PC
Zoho One, with over 45 business applications, all centrally managed and synchronized, is the leader in breadth of application and breadth of security versus...Read more
Is Zoho CRM really free?
4 Comments
AP
Zoho CRM offers a free version, but it also provides various paid plans with additional features and capabilities. The free version typically has...Read more
can we create segmentation in this
3 Comments
Official Response from Zoho CRM
Yes Lavanya,
Zoho CRM supports segmentation. Segment your prospects/customers into buckets based on a pre-defined criteria, to identify cross-sell/up-sell...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
