G2 reviewers report that Lusha excels in providing quick access to accurate contact and company details, with users appreciating the Chrome extension that allows them to pull decision-maker emails and phone numbers directly from LinkedIn or websites, making lead generation seamless.
Users say that UserGems stands out for its automated data enrichment and CRM updates, which save sales reps valuable time by allowing them to focus on engaging with prospects rather than spending hours on research.
Reviewers mention that while Lusha has a higher overall satisfaction score, UserGems receives praise for its superior quality of support, with users highlighting the responsiveness and helpfulness of the support team, which enhances their overall experience.
According to verified reviews, both products offer similar ease of use, but Lusha's integration capabilities with CRMs are particularly noted for their effectiveness, allowing for a more streamlined lead management process.
G2 reviewers highlight that UserGems provides valuable insights into customer behavior, enabling companies to implement targeted strategies for growth, which is a significant advantage for businesses looking to leverage data-driven decision-making.
Users report that Lusha is often seen as more up-to-date compared to other tools, providing not just contact details but also LinkedIn profiles and company insights, which are crucial for effective outreach and engagement.
Lusha gathers business contact information and other data associated with business professionals from a variety of sources, including:
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