Lunarpages Internet Solutions Optimized for quick response | ![]() ZeroLag | |
Star Rating | ||
Market Segments | ||
Entry Level Price |
When assessing the two solutions, reviewers found Lunarpages Internet Solutions easier to use, set up, and administer. However, reviewers preferred doing business with ZeroLag overall.
Customer Service Representatives are really knowledgeable and helpful
ZeroLag provides the infrastructure and reliability of the hosting giants, but the personal service and support of a friend. We know many of the support engineers by name and the one thing we can always count on is a prompt and friendly response.
Everything. I've been using them for over 10 years and: 1) Terrible service 2) The move you around to new servers and downgrade you without reducing price 3) Super slow servers 4) Highly unprofessional. I get threatening emails (we will shut you down)...
We offered solution ideas to some inquires and received incomplete responses that ended up costing us an entire day for each back and forth. As an example: We submitted a ticket saying, "the firewall is blocking our IP. Please whitelist xxx.xxx.x.x"...