# Lumigo vs New Relic Comparison
---
## AI Generated Summary
- **G2 reviewers report** that New Relic excels in providing a unified observability platform, integrating APM, logs, metrics, and traces seamlessly. Users appreciate the real-time dashboards and distributed tracing capabilities, which help DevOps teams detect anomalies early and reduce downtime.
- **Users say** Lumigo stands out for its **ease of setup** and integration, with many highlighting its quick installation process and intuitive interface. Reviewers have noted that it effectively aggregates serverless functions across multiple regions and accounts, making it ideal for monitoring complex environments.
- **According to verified reviews** , New Relic's user interface is highly praised for its enhanced capabilities, allowing users to access all infrastructure-related dashboards, logs, and metrics in one place. This powerful APM tool is noted for its customizable features, which cater to diverse user needs.
- **Reviewers mention** that while Lumigo offers impressive monitoring and visibility, it has a smaller market presence compared to New Relic, which may affect long-term support and feature development. However, Lumigo's customer support is frequently highlighted as quick and responsive, enhancing the overall user experience.
- **G2 reviewers indicate** that New Relic, despite its broader feature set, has a slightly lower satisfaction rating compared to Lumigo. Users appreciate Lumigo's high-quality support and product direction, which they feel aligns well with their business needs.
- **Users report** that while both platforms provide solid performance monitoring, Lumigo shines in specific areas like API monitoring and real-time cloud infrastructure monitoring, receiving higher scores in these categories. This makes it a compelling choice for users focused on serverless architectures.



| | Lumigo | New Relic | 
|---|---|---|
| **Star Rating** | 4.8 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 83 | 586 | 
| **Largest Market Segment** | Small-Business (56.6% of reviews) | Mid-Market (42.7% of reviews) | 
| **Entry Level Price** | 0$   150K traced invocations per month | $0.00 | 

---
## Top Pros & Cons

### Lumigo

**Not enough data**

### New Relic

Pros:
- Ease of Use (150 reviews)
- Real-time Monitoring (137 reviews)

Cons:
- Expensive (83 reviews)
- Pricing Issues (68 reviews)

---
## Ratings Comparison
| Rating | Lumigo | New Relic | 
|---|---|---|
  | **Meets Requirements** | 8.9 (71 reviews) | 8.9 (501 reviews) | 
  | **Ease of Use** | 9.3 (72 reviews) | 8.4 (507 reviews) | 
  | **Ease of Setup** | 8.9 (31 reviews) | 8.7 (289 reviews) | 
  | **Ease of Admin** | 9.0 (31 reviews) | 8.5 (199 reviews) | 
  | **Quality of Support** | 9.5 (66 reviews) | 8.6 (441 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.4 (31 reviews) | 8.5 (191 reviews) | 
  | **Product Direction (% positive)** | 9.7 (67 reviews) | 8.6 (500 reviews) | 

---
## Pricing

### Lumigo

#### Entry-Level Pricing

Plan: Free Community

Price: 0$   150K traced invocations per month


[Learn more about Lumigo](https://www.g2.com/products/lumigo-lumigo/reviews)

#### Free Trial

Yes

### New Relic

#### Entry-Level Pricing

Plan: Free (Forever)

Price: $0.00

Description: Start using New Relic with all the features you need for free forever.

Key Features:
- 1 free full user 
- Unlimited free basic users 
- Unlimited hosts and CPUs

[Browse all 4 editions](https://www.g2.com/products/new-relic/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Digital Experience Monitoring (DEM)

| Product | Score | Reviews |
|---|---|---|
| **Lumigo** | N/A | N/A |
| **New Relic** | 9.2/10 | 23 |

#### Experience

| Feature | Lumigo | New Relic | 
|---|---|---|
| **Real-Time Monitoring** | Not enough data | 9.6 (23 reviews) | 
| **Session Replay** | Not enough data | 9.0 (20 reviews) | 
| **Behavioral Analysis** | Not enough data | 9.1 (22 reviews) | 

#### Agentic AI - Digital Experience Monitoring (DEM)

| Feature | Lumigo | New Relic | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 9.2 (8 reviews) | 
| **Multi-step Planning** | Not enough data | 9.3 (9 reviews) | 
| **Cross-system Integration** | Not enough data | 9.3 (9 reviews) | 
| **Adaptive Learning** | Not enough data | 9.2 (8 reviews) | 
| **Natural Language Interaction** | Not enough data | 9.0 (8 reviews) | 
| **Proactive Assistance** | Not enough data | 8.8 (8 reviews) | 
| **Decision Making** | Not enough data | 8.9 (9 reviews) | 

#### Management

| Feature | Lumigo | New Relic | 
|---|---|---|
| **Content Management** | Not enough data | 8.9 (19 reviews) | 
| **Alerts** | Not enough data | 9.1 (22 reviews) | 
| **Budget Analysis** | Not enough data | 8.3 (19 reviews) | 

#### Performance

| Feature | Lumigo | New Relic | 
|---|---|---|
| **Uptime Monitoring** | Not enough data | 9.6 (21 reviews) | 
| **Performance Monitoring** | Not enough data | 9.6 (23 reviews) | 
| **Issue Tracking** | Not enough data | 9.5 (23 reviews) | 
| **Resource Monitoring** | Not enough data | 9.6 (20 reviews) | 

### Cloud Infrastructure Monitoring

| Product | Score | Reviews |
|---|---|---|
| **Lumigo** | 8.5/10 | 46 |
| **New Relic** | 8.5/10 | 99 |

#### Monitoring

| Feature | Lumigo | New Relic | 
|---|---|---|
| **Usage Monitoring** | 9.3 (43 reviews) | 8.9 (89 reviews) | 
| **Database Monitoring** | 8.3 (36 reviews) | 8.7 (91 reviews) | 
| **API Monitoring** | 9.3 (40 reviews) | 8.9 (86 reviews) | 
| **Real-Time Monitoring - Cloud Infrastructure Monitoring** | 9.3 (42 reviews) | 9.0 (89 reviews) | 
| **Security and Compliance Monitoring** | Not enough data | 8.8 (21 reviews) | 

#### Administration

| Feature | Lumigo | New Relic | 
|---|---|---|
| **Activity Monitoring** | 8.9 (38 reviews) | 8.6 (85 reviews) | 
| **Multi-Cloud Management** | 7.7 (31 reviews) | 8.5 (81 reviews) | 
| **Automation** | 7.6 (31 reviews) | 8.5 (77 reviews) | 
| **Auto-Scaling & Resource Optimization** | Not enough data | 8.8 (20 reviews) | 

#### Analysis

| Feature | Lumigo | New Relic | 
|---|---|---|
| **Reporting** | 8.5 (37 reviews) | 8.8 (87 reviews) | 
| **Dashboards and Visualizations** | 9.0 (43 reviews) | 9.3 (90 reviews) | 
| **Spend Forecasting and Optimization** | 7.7 (36 reviews) | 7.9 (78 reviews) | 

#### Agentic AI - Cloud Infrastructure Monitoring

| Feature | Lumigo | New Relic | 
|---|---|---|
| **Multi-step Planning** | Not enough data | 8.2 (18 reviews) | 
| **Cross-system Integration** | Not enough data | 8.2 (18 reviews) | 
| **Adaptive Learning** | Not enough data | 7.9 (18 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.9 (18 reviews) | 
| **Proactive Assistance** | Not enough data | 8.1 (18 reviews) | 
| **Decision Making** | Not enough data | 8.1 (18 reviews) | 

#### AI Automation - Cloud Infrastructure Monitoring

| Feature | Lumigo | New Relic | 
|---|---|---|
| **AI-Powered Anomaly Detection** | Not enough data | 8.1 (17 reviews) | 
| **AI-Driven Insight Recommendations** | Not enough data | 8.0 (17 reviews) | 

### Incident Management

| Product | Score | Reviews |
|---|---|---|
| **Lumigo** | N/A | N/A |
| **New Relic** | 8.5/10 | 75 |

#### Monitoring

| Feature | Lumigo | New Relic | 
|---|---|---|
| **Constant Monitoring** | Not enough data | 9.5 (73 reviews) | 
| **Timely Alerts** | Not enough data | 9.4 (72 reviews) | 
| **TIcket Accuracy** | Not enough data | 9.1 (59 reviews) | 
| **AI Monitoring** | Not enough data | 7.9 (18 reviews) | 

#### Management Tools

| Feature | Lumigo | New Relic | 
|---|---|---|
| **Ticket Assignment** | Not enough data | 8.7 (56 reviews) | 
| **Standardization** | Not enough data | 9.2 (62 reviews) | 
| **Lifecycle Visualization** | Not enough data | 8.9 (61 reviews) | 

#### Generative AI

| Feature | Lumigo | New Relic | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.9 (29 reviews) | 
| **AI Text Summarization** | Not enough data | 8.0 (30 reviews) | 

#### Agentic AI - Incident Management

| Feature | Lumigo | New Relic | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.4 (16 reviews) | 
| **Multi-step Planning** | Not enough data | 8.2 (16 reviews) | 
| **Cross-system Integration** | Not enough data | 8.2 (16 reviews) | 
| **Adaptive Learning** | Not enough data | 8.3 (16 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.0 (16 reviews) | 
| **Proactive Assistance** | Not enough data | 8.5 (16 reviews) | 
| **Decision Making** | Not enough data | 8.4 (16 reviews) | 

### AIOps Platforms

| Product | Score | Reviews |
|---|---|---|
| **Lumigo** | N/A | N/A |
| **New Relic** | 9.6/10 | 15 |

#### Functionality

| Feature | Lumigo | New Relic | 
|---|---|---|
| **Artificial Intelligence** | Not enough data | 9.8 (11 reviews) | 
| **Machine Learning** | Not enough data | 10.0 (10 reviews) | 
| **Systems Monitoring** | Not enough data | 9.8 (14 reviews) | 

#### Issue Resolution

| Feature | Lumigo | New Relic | 
|---|---|---|
| **Root Cause Identification** | Not enough data | 9.3 (14 reviews) | 
| **Proactive Identification** | Not enough data | 9.5 (14 reviews) | 
| **Resolution Guidance** | Not enough data | 9.6 (12 reviews) | 

#### Management

| Feature | Lumigo | New Relic | 
|---|---|---|
| **System Integration** | Not enough data | 9.6 (15 reviews) | 
| **Alerting** | Not enough data | 9.7 (15 reviews) | 
| **Reporting** | Not enough data | 9.4 (15 reviews) | 

#### Generative AI

| Feature | Lumigo | New Relic | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - AIOps Platforms

| Feature | Lumigo | New Relic | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Log Monitoring

| Product | Score | Reviews |
|---|---|---|
| **Lumigo** | N/A | N/A |
| **New Relic** | 8.7/10 | 106 |

#### Visibility

| Feature | Lumigo | New Relic | 
|---|---|---|
| **Dashboards and Visualizations** | Not enough data | 9.2 (100 reviews) | 
| **Alerts and Notifications** | Not enough data | 9.2 (102 reviews) | 
| **Reporting** | Not enough data | 9.0 (99 reviews) | 

#### Monitoring and Management

| Feature | Lumigo | New Relic | 
|---|---|---|
| **Automation** | Not enough data | 8.8 (94 reviews) | 
| **Performance Baseline** | Not enough data | 9.0 (98 reviews) | 
| **Real-Time Monitoring** | Not enough data | 9.2 (101 reviews) | 

#### Agentic AI - Log Monitoring

| Feature | Lumigo | New Relic | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.4 (33 reviews) | 
| **Multi-step Planning** | Not enough data | 8.3 (34 reviews) | 
| **Cross-system Integration** | Not enough data | 8.3 (33 reviews) | 
| **Adaptive Learning** | Not enough data | 8.4 (33 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.2 (33 reviews) | 
| **Proactive Assistance** | Not enough data | 8.4 (33 reviews) | 
| **Decision Making** | Not enough data | 8.3 (34 reviews) | 

### Server Monitoring

| Product | Score | Reviews |
|---|---|---|
| **Lumigo** | N/A | N/A |
| **New Relic** | 8.7/10 | 99 |

#### Visibility 

| Feature | Lumigo | New Relic | 
|---|---|---|
| **Dashboards and Visualizations** | Not enough data | 9.2 (95 reviews) | 
| **Alerts and Notifications** | Not enough data | 9.2 (92 reviews) | 
| **Reporting** | Not enough data | 9.0 (91 reviews) | 

#### Monitoring and Management

| Feature | Lumigo | New Relic | 
|---|---|---|
| **Multi-Server Management** | Not enough data | 8.8 (87 reviews) | 
| **Automation** | Not enough data | 8.4 (85 reviews) | 
| **Performance Baseline** | Not enough data | 8.7 (88 reviews) | 
| **Real-Time Monitoring** | Not enough data | 8.9 (91 reviews) | 
| **Immediate Alert Notification** | Not enough data | 8.9 (89 reviews) | 
| **Proactive Server Monitoring Software** | Not enough data | 8.9 (87 reviews) | 

#### Cloud environment support

| Feature | Lumigo | New Relic | 
|---|---|---|
| **Server Monitoring For Cloud Deployments** | Not enough data | 8.9 (77 reviews) | 
| **Software Scaling** | Not enough data | 8.4 (73 reviews) | 

#### Agentic AI - Server Monitoring

| Feature | Lumigo | New Relic | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.4 (17 reviews) | 
| **Multi-step Planning** | Not enough data | 8.4 (17 reviews) | 
| **Cross-system Integration** | Not enough data | 8.3 (17 reviews) | 
| **Adaptive Learning** | Not enough data | 8.4 (17 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.4 (19 reviews) | 
| **Proactive Assistance** | Not enough data | 8.6 (18 reviews) | 
| **Decision Making** | Not enough data | 8.6 (17 reviews) | 

### Log Analysis

| Product | Score | Reviews |
|---|---|---|
| **Lumigo** | N/A | N/A |
| **New Relic** | 8.9/10 | 82 |

#### Data Preparation

| Feature | Lumigo | New Relic | 
|---|---|---|
| **Data Sources** | Not enough data | 9.1 (67 reviews) | 
| **Indexing** | Not enough data | 9.0 (62 reviews) | 
| **Automated Tagging** | Not enough data | 8.5 (62 reviews) | 
| **Data Blending** | Not enough data | 8.6 (60 reviews) | 

#### Analysis

| Feature | Lumigo | New Relic | 
|---|---|---|
| **Track Trends** | Not enough data | 9.1 (62 reviews) | 
| **Detect Anomalies** | Not enough data | 9.1 (64 reviews) | 
| **Metric and Event Data** | Not enough data | 9.1 (68 reviews) | 
| **Search** | Not enough data | 9.0 (68 reviews) | 
| **Alerts** | Not enough data | 9.3 (69 reviews) | 
| **Live Tail** | Not enough data | 8.9 (63 reviews) | 

#### Visualization

| Feature | Lumigo | New Relic | 
|---|---|---|
| **Dashboards** | Not enough data | 9.5 (72 reviews) | 
| **Data Discovery** | Not enough data | 9.1 (65 reviews) | 

#### Agentic AI - Log Analysis

| Feature | Lumigo | New Relic | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.7 (23 reviews) | 
| **Multi-step Planning** | Not enough data | 8.6 (23 reviews) | 
| **Cross-system Integration** | Not enough data | 8.6 (23 reviews) | 
| **Adaptive Learning** | Not enough data | 8.6 (23 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.6 (23 reviews) | 
| **Proactive Assistance** | Not enough data | 8.8 (23 reviews) | 
| **Decision Making** | Not enough data | 8.7 (23 reviews) | 

### Application Performance Monitoring (APM)

| Product | Score | Reviews |
|---|---|---|
| **Lumigo** | 8.2/10 | 35 |
| **New Relic** | 8.6/10 | 190 |

#### Monitoring

| Feature | Lumigo | New Relic | 
|---|---|---|
| **Performance Baselines** | 9.2 (27 reviews) | 8.9 (162 reviews) | 
| **Performance Analysis** | 9.4 (30 reviews) | 9.0 (171 reviews) | 
| **Performance Monitoring** | 9.6 (30 reviews) | 9.2 (173 reviews) | 
| **AI/ML Assistance** | 5.4 (22 reviews) | 7.7 (136 reviews) | 
| **Multi-System Monitoring** | 8.4 (22 reviews) | 8.9 (157 reviews) | 

#### Response

| Feature | Lumigo | New Relic | 
|---|---|---|
| **Dashboards and Visualization** | 9.2 (29 reviews) | 9.0 (174 reviews) | 
| **Incident Alerting** | 8.9 (28 reviews) | 8.9 (165 reviews) | 
| **Root Cause Analysis (RCA)** | 9.3 (28 reviews) | 8.6 (158 reviews) | 

#### Agentic AI - Application Performance Monitoring (APM)

| Feature | Lumigo | New Relic | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.4 (52 reviews) | 
| **Cross-system Integration** | Not enough data | 8.6 (54 reviews) | 
| **Adaptive Learning** | Not enough data | 8.5 (53 reviews) | 
| **Proactive Assistance** | Not enough data | 8.4 (51 reviews) | 
| **Decision Making** | Not enough data | 8.2 (51 reviews) | 

#### Performance

| Feature | Lumigo | New Relic | 
|---|---|---|
| **Real User Monitoring (RUM)** | 7.2 (24 reviews) | 8.6 (153 reviews) | 
| **Second by Second Metrics** | 8.0 (23 reviews) | 8.5 (142 reviews) | 

#### Functionality

| Feature | Lumigo | New Relic | 
|---|---|---|
| **Synthetic Monitoring** | 7.8 (20 reviews) | 8.8 (149 reviews) | 
| **Dynamic Transaction Mapping** | 8.3 (27 reviews) | 8.5 (143 reviews) | 
| **Load Balancing** | 6.3 (21 reviews) | 8.2 (138 reviews) | 
| **Cloud Observability** | 8.9 (28 reviews) | 8.8 (152 reviews) | 

### Container Monitoring

| Product | Score | Reviews |
|---|---|---|
| **Lumigo** | N/A | N/A |
| **New Relic** | 8.6/10 | 37 |

#### Alerts management

| Feature | Lumigo | New Relic | 
|---|---|---|
| **Multi-mode alerts** | Not enough data | 8.4 (34 reviews) | 
| **Opimization alerts** | Not enough data | 8.3 (35 reviews) | 
| **Incident alerts** | Not enough data | 9.0 (36 reviews) | 

#### Monitoring

| Feature | Lumigo | New Relic | 
|---|---|---|
| **Resource utilization** | Not enough data | 8.6 (36 reviews) | 
| **Real-time monitoring** | Not enough data | 9.4 (36 reviews) | 
| **Performance baseline** | Not enough data | 8.7 (36 reviews) | 
| **API monitoring** | Not enough data | 9.1 (36 reviews) | 

#### Automation

| Feature | Lumigo | New Relic | 
|---|---|---|
| **Resolution automation** | Not enough data | 8.1 (35 reviews) | 
| **Automation** | Not enough data | 8.4 (36 reviews) | 

#### Analysis

| Feature | Lumigo | New Relic | 
|---|---|---|
| **Search** | Not enough data | 8.5 (35 reviews) | 
| **Reporting** | Not enough data | 8.6 (36 reviews) | 
| **Visualization** | Not enough data | 9.0 (36 reviews) | 
| **Track trends** | Not enough data | 8.4 (35 reviews) | 

#### Issue Resolution

| Feature | Lumigo | New Relic | 
|---|---|---|
| **Root cause identification** | Not enough data | 8.3 (36 reviews) | 
| **Resolution guidance** | Not enough data | 8.2 (36 reviews) | 
| **Proactive identification** | Not enough data | 8.8 (36 reviews) | 

### IT Alerting

| Product | Score | Reviews |
|---|---|---|
| **Lumigo** | N/A | N/A |
| **New Relic** | 7.9/10 | 37 |

#### Generative AI

| Feature | Lumigo | New Relic | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.3 (37 reviews) | 

#### Agentic AI - IT Alerting

| Feature | Lumigo | New Relic | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.9 (19 reviews) | 
| **Multi-step Planning** | Not enough data | 8.0 (19 reviews) | 
| **Cross-system Integration** | Not enough data | 7.9 (19 reviews) | 
| **Adaptive Learning** | Not enough data | 7.9 (19 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.8 (19 reviews) | 
| **Proactive Assistance** | Not enough data | 8.0 (19 reviews) | 
| **Decision Making** | Not enough data | 8.1 (19 reviews) | 

### Observability Software

| Product | Score | Reviews |
|---|---|---|
| **Lumigo** | N/A | N/A |
| **New Relic** | 8.9/10 | 18 |

#### Telemetry Collection & Ingestion - Observability

| Feature | Lumigo | New Relic | 
|---|---|---|
| **Multi-Telemetry Ingestion** | Not enough data | 9.2 (16 reviews) | 
| **OpenTelemetry Support** | Not enough data | 9.4 (16 reviews) | 

#### Agentic AI - Observability Software

| Feature | Lumigo | New Relic | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.6 (15 reviews) | 
| **Multi-step Planning** | Not enough data | 8.6 (15 reviews) | 
| **Cross-system Integration** | Not enough data | 8.9 (16 reviews) | 
| **Adaptive Learning** | Not enough data | 8.8 (15 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.6 (15 reviews) | 
| **Proactive Assistance** | Not enough data | 8.9 (15 reviews) | 
| **Decision Making** | Not enough data | 9.0 (15 reviews) | 

#### Visualization & Dashboards - Observability

| Feature | Lumigo | New Relic | 
|---|---|---|
| **Service Dependency Mapping** | Not enough data | 9.4 (16 reviews) | 
| **Unified Dashboard** | Not enough data | 9.0 (16 reviews) | 
| **Trace Visualization** | Not enough data | 9.2 (16 reviews) | 

#### Correlation & Root Cause Analysis - Observability

| Feature | Lumigo | New Relic | 
|---|---|---|
| **Cross-Telemetry Correlation** | Not enough data | 9.2 (16 reviews) | 
| **Root Cause Detection** | Not enough data | 9.4 (17 reviews) | 
| **Intelligent Alerting** | Not enough data | 9.3 (16 reviews) | 

#### Scalability & Ecosystem Integration - Observability

| Feature | Lumigo | New Relic | 
|---|---|---|
| **Kubernetes Monitoring** | Not enough data | 8.9 (16 reviews) | 
| **Hybrid/Multi-Cloud Support** | Not enough data | 8.8 (16 reviews) | 

#### AI Features - Observability

| Feature | Lumigo | New Relic | 
|---|---|---|
| **Predictive Insights** | Not enough data | 8.2 (16 reviews) | 
| **AI-Generated Incident Summaries** | Not enough data | 8.5 (16 reviews) | 
| **AI Anomaly Detection** | Not enough data | 9.0 (16 reviews) | 

### AI SRE Tools

| Product | Score | Reviews |
|---|---|---|
| **Lumigo** | N/A | N/A |
| **New Relic** | N/A | N/A |

#### Reliability Objectives & Service Operations - AI SRE Tools

| Feature | Lumigo | New Relic | 
|---|---|---|
| **Intelligent On-Call Workflows** | Not enough data | Not enough data | 
| **Error Budget Tracking** | Not enough data | Not enough data | 
| **SLI & SLO Management** | Not enough data | Not enough data | 
| **Service Health Modeling & Reporting** | Not enough data | Not enough data | 

#### AI Detection & Signal Quality - AI SRE Tools

| Feature | Lumigo | New Relic | 
|---|---|---|
| **Cross-Telemetry Correlation** | Not enough data | Not enough data | 
| **Change-Aware Detection** | Not enough data | Not enough data | 
| **Adaptive Anomaly Detection** | Not enough data | Not enough data | 
| **Alert Correlation & Noise Reduction** | Not enough data | Not enough data | 

#### Investigation & Root Cause Analysis - AI SRE Tools

| Feature | Lumigo | New Relic | 
|---|---|---|
| **Guided Incident Investigation** | Not enough data | Not enough data | 
| **Live Debugging in Production** | Not enough data | Not enough data | 
| **AI Root Cause Analysis** | Not enough data | Not enough data | 
| **Runtime-Verified Root Cause Analysis** | Not enough data | Not enough data | 

#### Automation & Platform Controls - AI SRE Tools

| Feature | Lumigo | New Relic | 
|---|---|---|
| **Automated Runbook & Workflow Execution** | Not enough data | Not enough data | 
| **Human-in-the-Loop Remediation** | Not enough data | Not enough data | 
| **Integration, APIs & Secure Access Controls** | Not enough data | Not enough data | 
| **AI-Assisted Code Fix Generation** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (3):** [Observability Software](https://www.g2.com/categories/observability-software), [Cloud Infrastructure Monitoring  Software](https://www.g2.com/categories/cloud-infrastructure-monitoring), [Application Performance Monitoring (APM) Tools](https://www.g2.com/categories/application-performance-monitoring-apm)


**Unique to New Relic (9):** [Server Monitoring Software](https://www.g2.com/categories/server-monitoring), [Log Monitoring Software](https://www.g2.com/categories/log-monitoring), [AIOps Tools](https://www.g2.com/categories/aiops-platforms), [Digital Experience Monitoring (DEM) Software](https://www.g2.com/categories/digital-experience-monitoring-dem), [IT Alerting Software](https://www.g2.com/categories/it-alerting), [Container Monitoring Tools](https://www.g2.com/categories/container-monitoring-tools), [Log Analysis Software](https://www.g2.com/categories/log-analysis), [Incident Management Software](https://www.g2.com/categories/incident-management), [ AI SRE Tools Software](https://www.g2.com/categories/ai-sre-tools)


---
## Reviewer Demographics

### By Company Size

| Segment | Lumigo | New Relic | 
|---|---|---|
| **Small-Business** | 56.6% | 27.8% | 
| **Mid-Market** | 33.7% | 42.7% | 
| **Enterprise** | 9.6% | 29.6% | 

### By Industry

#### Lumigo

- **Computer Software:** 32.5%
- **Information Technology and Services:** 12.0%
- **Internet:** 4.8%
- **Consulting:** 3.6%
- **Automotive:** 3.6%
- **Hospital & Health Care:** 2.4%
- **Health, Wellness and Fitness:** 2.4%
- **Marketing and Advertising:** 2.4%
- **Financial Services:** 2.4%
- **Non-Profit Organization Management:** 2.4%
- **Other:** 31.3%

#### New Relic

- **Information Technology and Services:** 25.1%
- **Computer Software:** 17.5%
- **Financial Services:** 8.7%
- **Internet:** 8.0%
- **Retail:** 2.3%
- **Banking:** 1.9%
- **Entertainment:** 1.9%
- **Marketing and Advertising:** 1.8%
- **Education Management:** 1.8%
- **Telecommunications:** 1.2%
- **Other:** 29.7%

---
## Alternatives

### Alternatives to Lumigo

- [Datadog](https://www.g2.com/products/datadog/reviews) — 4.4/5 stars (725 reviews)
- [Dynatrace](https://www.g2.com/products/dynatrace/reviews) — 4.5/5 stars (1365 reviews)
- [LogicMonitor](https://www.g2.com/products/logicmonitor/reviews) — 4.5/5 stars (645 reviews)
- [Amazon CloudWatch](https://www.g2.com/products/amazon-cloudwatch/reviews) — 4.3/5 stars (403 reviews)
- [Coralogix](https://www.g2.com/products/coralogix/reviews) — 4.6/5 stars (343 reviews)
- [Splunk AppDynamics](https://www.g2.com/products/splunk-appdynamics/reviews) — 4.3/5 stars (375 reviews)
- [Sumo Logic](https://www.g2.com/products/sumo-logic/reviews) — 4.3/5 stars (403 reviews)
- [SolarWinds Observability](https://www.g2.com/products/solarwinds-worldwide-llc-solarwinds-observability/reviews) — 4.3/5 stars (857 reviews)
- [IBM Instana](https://www.g2.com/products/ibm-instana/reviews) — 4.4/5 stars (480 reviews)
- [Site24x7](https://www.g2.com/products/site24x7/reviews) — 4.6/5 stars (440 reviews)

### Alternatives to New Relic

- [Dynatrace](https://www.g2.com/products/dynatrace/reviews) — 4.5/5 stars (1365 reviews)
- [Datadog](https://www.g2.com/products/datadog/reviews) — 4.4/5 stars (725 reviews)
- [IBM Instana](https://www.g2.com/products/ibm-instana/reviews) — 4.4/5 stars (480 reviews)
- [LogicMonitor](https://www.g2.com/products/logicmonitor/reviews) — 4.5/5 stars (645 reviews)
- [Splunk AppDynamics](https://www.g2.com/products/splunk-appdynamics/reviews) — 4.3/5 stars (375 reviews)
- [Coralogix](https://www.g2.com/products/coralogix/reviews) — 4.6/5 stars (343 reviews)
- [Better Stack](https://www.g2.com/products/better-stack/reviews) — 4.8/5 stars (328 reviews)
- [Sumo Logic](https://www.g2.com/products/sumo-logic/reviews) — 4.3/5 stars (403 reviews)
- [Sentry](https://www.g2.com/products/sentry/reviews) — 4.5/5 stars (219 reviews)
- [Checkmk](https://www.g2.com/products/checkmk/reviews) — 4.7/5 stars (303 reviews)

---
## Top Discussions

### Lumigo

No discussions available for this product.

### New Relic

- Title: [What is full stack visibility?](https://www.g2.com/discussions/what-is-full-stack-visibility) — 2 comments
  > **Top comment:** "Hi there! Thanks for your question. Full stack visibility refers to the ability to visualize, analyze, and troubleshoot your entire software stack in one..."
- Title: [What is New Relic tool used for?](https://www.g2.com/discussions/what-is-new-relic-tool-used-for) — 1 comment
  > **Top comment:** "Monitoring and troubleshooting all websites, web services and infrastructure running them. We are very happy with the product! Also the alerting and the AI..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/lumigo-lumigo-vs-new-relic)