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# Lumen by Talkwalker vs YouScan Comparison - What are their main differences?

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Lumen by TalkwalkerYouScan[+ Add Product](#)

Reviews

**Lumen by Talkwalker** [

4.3/5(137)

](https://www.g2.com/products/lumen-by-talkwalker/reviews#reviews)

**YouScan** [

4.7/5(308)

](https://www.g2.com/products/youscan/reviews#reviews)

Pricing

**Lumen by Talkwalker**
Free Trial

No pricing available

**YouScan**
Free Trial

**Contact Us** · UNLIMITED PLANS

**Pricing Insights**
from reviews

Time to Implement

**Lumen by Talkwalker**
1 month

Based on 18 responses

**YouScan**
1 month

Based on 50 responses

Return on Investment

**Lumen by Talkwalker**
7 months2 months sooner

Based on 15 responses

**YouScan**
9 months

Based on 49 responses

Perceived Cost

**Lumen by Talkwalker**
$$$$$

**YouScan**
$$$$$

Average Discount

**Lumen by Talkwalker**
15%5% more

**YouScan**
10%

 ![Lumen by Talkwalker](https://images.g2crowd.com/uploads/product/hd_favicon/740248adf183946da4eb62bb71f2f837/lumen-by-talkwalker.svg "Lumen by Talkwalker")

 ![YouScan](https://images.g2crowd.com/uploads/product/hd_favicon/591bfada79ded5266513da3c4c1baeb1/youscan.svg "YouScan")

G2 offers free advice on this comparison.

Chat with an expert

How do we contact you?

 ![](/assets/advisor_router/text_message-df41c2977e57ce19bdccb768c56510d9fa9182b581f7903660ca57fd8634bf09.svg)Text Message

 ![](/assets/advisor_router/phone_call-c9171db19e0526ecaea5fcbe1122f2ba459d8ab314c830a23440e5a1a536d62f.svg)Phone Call

Who do you want to talk with?

 ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg)AI Agent

 ![](/assets/advisor_router/human-26a980d7eed0089d422337af1b2588329a59f3fec5a0eff6d1b43312553d4c7b.svg)Human

Pros & Cons

**Lumen by Talkwalker**
[
Customer Support (2)
](https://www.g2.com/products/lumen-by-talkwalker/reviews?filters%5Bsentiment_snippet%5D=2283344&qs=pros-and-cons#reviews)[
Analytics (1)
](https://www.g2.com/products/lumen-by-talkwalker/reviews?filters%5Bsentiment_snippet%5D=2283302&qs=pros-and-cons#reviews)[
Platform Limitations (2)
](https://www.g2.com/products/lumen-by-talkwalker/reviews?filters%5Bsentiment_snippet%5D=2243109&qs=pros-and-cons#reviews)[
Complex Features (1)
](https://www.g2.com/products/lumen-by-talkwalker/reviews?filters%5Bsentiment_snippet%5D=2283311&qs=pros-and-cons#reviews)

**YouScan**
[
Customer Support (38)
](https://www.g2.com/products/youscan/reviews?filters%5Bsentiment_snippet%5D=1676832&qs=pros-and-cons#reviews)[
Helpful (37)
](https://www.g2.com/products/youscan/reviews?filters%5Bsentiment_snippet%5D=1675235&qs=pros-and-cons#reviews)[
Learning Curve (17)
](https://www.g2.com/products/youscan/reviews?filters%5Bsentiment_snippet%5D=1676131&qs=pros-and-cons#reviews)[
Difficult Learning (12)
](https://www.g2.com/products/youscan/reviews?filters%5Bsentiment_snippet%5D=1676853&qs=pros-and-cons#reviews)

Integrations

**Lumen by Talkwalker**
Not enough data

**YouScan**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_edaf150d0a2d861d1c8e93eb68293f01/api.png "Product Avatar Image")

API

](https://www.g2.com/products/api/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2fc9cc74e69f87c8bb89d7a37181ecc7/creatio.png "Product Avatar Image")

Creatio

](https://www.g2.com/products/creatio/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8eac408c131f013530178efd9a9ca600/freshdesk.png "Product Avatar Image")

Freshdesk

](https://www.g2.com/products/freshdesk/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4a91439aa6f7e57f756acaa150ec767f/hubspot-service-hub.png "Product Avatar Image")

Service Hub

](https://www.g2.com/products/hubspot-service-hub/reviews)[
View all
](https://www.g2.com/products/youscan/integrations)

Screenshots

**Lumen by Talkwalker**
 ![Lumen by Talkwalker screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/201010/April-fools-dashboard-pepsi-peeps.png)

**YouScan**
 ![YouScan screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/111496/Insights_Copilot__1_.png)

Ratings

Meets Requirements

**Lumen by Talkwalker**

8.4

8.4114

**YouScan**

9.1

9.1276

Ease of Use

**Lumen by Talkwalker**

8.6

8.6115

**YouScan**

8.8

8.8280

Ease of Setup

**Lumen by Talkwalker**

8.4

8.481

**YouScan**

8.7

8.7211

Ease of Admin

**Lumen by Talkwalker**

8.5

8.577

**YouScan**

9.0

9.0119

Quality of Support

**Lumen by Talkwalker**

9.3

9.3110

**YouScan**

9.8

9.8279

Has the product been a good partner in doing business?

**Lumen by Talkwalker**

8.8

8.875

**YouScan**

9.4

9.4117

Product Direction (% positive)

**Lumen by Talkwalker**

9.0

9.0105

**YouScan**

9.7

9.7269

Features

Social Media Analytics[Hide 67 FeaturesShow 67 Features](javascript:void(0);)

8.0

84

8.7

162

Social Analytics

Competitor Analysis

8.8

65

9.3(won by 0.5)

147

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Follower Analysis

8.1

65

8.7(won by 0.6)

135

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Post Performance

8.2

68

9.1(won by 0.9)

135

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Paid Campaign Tracking

6.7

25

8.0(won by 1.3)

114

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Attribution

7.3(won by default)

32

Feature Not Available

Hashtag Analytics

Not enough data

9.0(won by default)

107

Sentiment Analysis

Not enough data

9.2(won by default)

120

Lead Attribution

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Campaign Analytics

Not enough data

Not enough data

Keyword Tracking

Not enough data

Not enough data

Influencer Tracking

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Reports & Dashboards

Report Customizability

8.2

69

9.0(won by 0.8)

145

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Report Exporting

8.6

69

9.4(won by 0.8)

149

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Scalability

8.6

60

9.2(won by 0.6)

138

 (There is a greater than 0.5 difference between this product's rating and its competitors)

White Label

Not enough data

8.2(won by default)

98

Customizable Reports

Not enough data

Not enough data

Agentic AI - Social Media Analytics

Autonomous Task Execution

Not enough data

8.6(won by default)

19

Cross-system Integration

Not enough data

8.3(won by default)

20

Adaptive Learning

Not enough data

8.4(won by default)

19

Proactive Assistance

Not enough data

8.3(won by default)

18

Decision Making

Not enough data

8.4(won by default)

18

Social Media Integration

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Additional Functionality

Generative AI

Not enough data

Not enough data

Benchmarking

Not enough data

Not enough data

Content Library

Not enough data

Not enough data

Charting

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Multi-Channel Management

Not enough data

Not enough data

Dashboard Creation

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Automated Scheduling

Not enough data

Not enough data

Multi-Channel Data Collection

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Social Media Monitoring

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Post Scheduling

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

Multi-Channel Marketing

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Competitor Monitoring

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Social Promotion

Not enough data

Not enough data

Social Advertising

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Campaign Scheduling

Not enough data

Not enough data

Social Performance Management

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Social Media Listening Tools[Hide 66 FeaturesShow 66 Features](javascript:void(0);)

7.8

97

8.8

193

Monitoring & Listening

Social Measurement

8.4

85

9.2(won by 0.8)

154

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Influencer Identification

7.5

84

8.9(won by 1.4)

152

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Brand Monitoring

7.8

9

9.5(won by 1.7)

155

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Keyword Tracking

9.4(won by 0.1)

9

9.3

147

Trend Analysis

7.6

9

9.0(won by 1.4)

145

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Competitor Analysis

7.7

8

9.1(won by 1.4)

141

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Social Media Monitoring

Not enough data

Not enough data

Competitor Monitoring

Not enough data

Not enough data

Hashtag Tracking

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Influencer Tracking

Not enough data

Not enough data

Impact Measurement

Not enough data

Not enough data

Agentic AI - Social Media Listening Tools

Autonomous Task Execution

Not enough data

8.0(won by default)

23

Cross-system Integration

Not enough data

8.1(won by default)

26

Adaptive Learning

Not enough data

8.0(won by default)

23

Proactive Assistance

Not enough data

7.9(won by default)

22

Decision Making

Not enough data

7.9(won by default)

22

AI/Machine Learning

Not enough data

Not enough data

Third-Party Integration

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Data Management & Analysis

Sentiment Analysis

6.5

87

8.8(won by 2.3)

157

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Social Reporting

8.3

85

8.9(won by 0.6)

156

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Alerts and Notifications

7.1

8

8.9(won by 1.8)

133

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Advanced Data Filtering

7.8

9

9.1(won by 1.3)

137

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Additional Functionality

Multi-Channel Data Collection

Not enough data

9.7(won by default)

5

Negative Feedback Management

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Audience Analytics

Not enough data

Not enough data

Multi-Account Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Audience Engagement

Not enough data

Not enough data

Content Publishing Options

Not enough data

Not enough data

Content Discovery

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Natural Language Processing

Not enough data

Not enough data

Optical Character Recognition

Not enough data

Not enough data

Campaign Analytics

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Audience Targeting

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Content Library

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Social Promotion

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Customer Engagement

Not enough data

Not enough data

Automated Publishing

Not enough data

Not enough data

Benchmarking

Not enough data

Not enough data

Boolean Search

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Reputation Management

Not enough data

Not enough data

Social Listening

Not enough data

Not enough data

Social Advertising

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Media Monitoring[Hide 37 FeaturesShow 37 Features](javascript:void(0);)

Not enough data

8.4

85

Media Channels

Broadcast Media

Not enough data

7.2(won by default)

76

Print Media

Not enough data

6.3(won by default)

73

Online Media

Not enough data

9.6(won by default)

82

Geographic Coverage

Local Media

Not enough data

9.1(won by default)

79

National Media

Not enough data

9.2(won by default)

79

International Media

Not enough data

9.1(won by default)

80

Reporting

Keyword Targeting

Not enough data

9.5(won by default)

83

Custom Feeds and Alerts

Not enough data

9.2(won by default)

80

Custom Reports

Not enough data

9.1(won by default)

81

Dashboards

Not enough data

9.2(won by default)

82

Agentic AI - Media Monitoring

Autonomous Task Execution

Not enough data

7.7(won by default)

14

Cross-system Integration

Not enough data

8.1(won by default)

15

Adaptive Learning

Not enough data

7.6(won by default)

15

Natural Language Interaction

Not enough data

7.3(won by default)

15

Proactive Assistance

Not enough data

7.8(won by default)

15

Social Media Integration

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

Feature Not Available

AI Text Summarization

Not enough data

Feature Not Available

Generative AI

Not enough data

Not enough data

Additional Functionality

Multi-Channel Marketing

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Content Library

Not enough data

Not enough data

Press Release Builder

Not enough data

Not enough data

API

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Multi-Channel Distribution

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Press Monitoring

Not enough data

Not enough data

Email Distribution

Not enough data

Not enough data

Social Media Monitoring

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Media Monitoring

Not enough data

Not enough data

Auto Update

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Audience Intelligence Platforms[Hide 15 FeaturesShow 15 Features](javascript:void(0);)

Not enough data

8.9

34

Audiences

Audience Insights

Not enough data

9.0(won by default)

32

Influencer Identification

Not enough data

8.9(won by default)

31

Buyer Personas

Not enough data

8.3(won by default)

30

Segmentation

Not enough data

8.8(won by default)

30

Data Analysis

Network Analysis

Not enough data

9.3(won by default)

30

Dashboards

Not enough data

9.1(won by default)

32

Visualizations

Not enough data

9.4(won by default)

33

Advanced Filtering

Not enough data

9.4(won by default)

34

Administration

Marketing Integrations

Not enough data

8.7(won by default)

29

Ad Integrations

Not enough data

7.9(won by default)

29

Data Exporting

Not enough data

9.6(won by default)

31

Agentic AI - Audience Intelligence Platforms

Autonomous Task Execution

Not enough data

9.0(won by default)

7

Cross-system Integration

Not enough data

8.6(won by default)

7

Adaptive Learning

Not enough data

8.6(won by default)

7

Proactive Assistance

Not enough data

8.8(won by default)

7

Brand Intelligence[Hide 5 FeaturesShow 5 Features](javascript:void(0);)

Not enough data

9.2

58

Brand Signals

Comparison

Not enough data

9.3(won by default)

56

AI

Not enough data

9.0(won by default)

56

Brand Health

Not enough data

9.1(won by default)

56

Brand Analytics

Trend Analysis

Not enough data

9.1(won by default)

55

Tracking

Not enough data

9.3(won by default)

56

Online Reputation Management[Hide 51 FeaturesShow 51 Features](javascript:void(0);)

Not enough data

8.4

78

Consumer Intelligence

Customer Feedback

Not enough data

9.2(won by default)

71

Competitive Intelligence

Not enough data

9.3(won by default)

70

Sentiment Analysis

Not enough data

8.9(won by default)

73

Competitive Analysis

Not enough data

Not enough data

Reporting

Revenue Reporting

Not enough data

7.5(won by default)

67

Corporate Reporting

Not enough data

8.9(won by default)

71

Dashboard

Not enough data

9.2(won by default)

75

Media Monitoring

Social Networks Monitoring

Not enough data

9.5(won by default)

76

Social Media Management

Not enough data

8.4(won by default)

70

Digital Media Monitoring

Not enough data

8.7(won by default)

72

Review Monitoring

Not enough data

Not enough data

Brand Management

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

SEO Management

Not enough data

Not enough data

Response Management

Not enough data

Not enough data

Customer Experience Management

Not enough data

Not enough data

Negative Feedback Management

Not enough data

Not enough data

Keyword Tracking

Not enough data

Not enough data

In-House Management

Employee Performance

Not enough data

7.6(won by default)

68

Team Workflow

Not enough data

8.3(won by default)

67

Generative AI

AI Text Generation

Not enough data

Feature Not Available

Generative AI

Not enough data

Not enough data

Agentic AI - Online Reputation Management

Autonomous Task Execution

Not enough data

7.7(won by default)

15

Multi-step Planning

Not enough data

7.6(won by default)

15

Cross-system Integration

Not enough data

7.9(won by default)

15

Adaptive Learning

Not enough data

8.1(won by default)

15

Proactive Assistance

Not enough data

8.3(won by default)

15

Decision Making

Not enough data

8.4(won by default)

15

AI/Machine Learning

Not enough data

Not enough data

CRM Integration

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Additional Functionality

White Label

Not enough data

Not enough data

Hashtag Tracking

Not enough data

Not enough data

Review Sharing

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Customer Advocacy

Not enough data

Not enough data

Automated Responses

Not enough data

Not enough data

Multi-Channel Distribution

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Employee Advocacy

Not enough data

Not enough data

Widgets

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Scoring

Not enough data

Not enough data

API

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Review Request

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Show 1 feature category with incomplete data

Social Media Marketing[Hide 42 FeaturesShow 42 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Customer Segmentation

Not enough data

Not enough data

Conversion Tracking

Not enough data

Not enough data

Post Scheduling

Not enough data

Not enough data

Automated Scheduling

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Campaign Planning

Not enough data

Not enough data

Content Library

Not enough data

Not enough data

Multi-Channel Management

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Multi-Channel Marketing

Not enough data

Not enough data

Social Promotion

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Social Media Monitoring

Not enough data

Not enough data

A/B Testing

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Automated Publishing

Not enough data

Not enough data

Image Library

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Campaign Analytics

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Keyword Filtering

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Multi-Campaign

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Multi-Account Management

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Click Tracking

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Lumen by Talkwalker](https://images.g2crowd.com/uploads/product/hd_favicon/740248adf183946da4eb62bb71f2f837/lumen-by-talkwalker.svg "Lumen by Talkwalker")](https://www.g2.com/products/lumen-by-talkwalker/reviews)

Lumen by Talkwalker

Small-Business(50 or fewer emp.)

37.1%

Mid-Market(51-1000 emp.)

36.3%

Enterprise(\> 1000 emp.)

26.6%

[![YouScan](https://images.g2crowd.com/uploads/product/hd_favicon/591bfada79ded5266513da3c4c1baeb1/youscan.svg "YouScan")](https://www.g2.com/products/youscan/reviews)

YouScan

Small-Business(50 or fewer emp.)

47.7%

Mid-Market(51-1000 emp.)

35.8%

Enterprise(\> 1000 emp.)

16.6%

Small-Business

(50 or fewer emp.)

37.1%

47.7%

Mid-Market

(51-1000 emp.)

36.3%

35.8%

Enterprise

(\> 1000 emp.)

26.6%

16.6%

Reviewers' Industry

[![Lumen by Talkwalker](https://images.g2crowd.com/uploads/product/hd_favicon/740248adf183946da4eb62bb71f2f837/lumen-by-talkwalker.svg "Lumen by Talkwalker")](https://www.g2.com/products/lumen-by-talkwalker/reviews)
Lumen by Talkwalker

Public Relations and Communications

22.6%

Marketing and Advertising

19.4%

Market Research

7.3%

Information Technology and Services

4.8%

Management Consulting

4.8%

Other

41.1%

[![YouScan](https://images.g2crowd.com/uploads/product/hd_favicon/591bfada79ded5266513da3c4c1baeb1/youscan.svg "YouScan")](https://www.g2.com/products/youscan/reviews)
YouScan

Marketing and Advertising

25.7%

Market Research

7.8%

Public Relations and Communications

7.1%

Information Technology and Services

4.7%

Consumer Goods

3.4%

Other

51.4%

FAQs

## Lumen by Talkwalker vs YouScan FAQs

Generated using AI

Last updated: August 15, 2026

### What is the difference between Lumen by Talkwalker vs YouScan?

YouScan stands out from Lumen by Talkwalker with higher reviewer ratings, stronger support scores, and a more frequently cited ease of use.

| [Lumen by Talkwalker](https://www.g2.com/products/lumen-by-talkwalker/reviews) | [YouScan](https://www.g2.com/products/youscan/reviews) |
| --- | --- |
| 4.3/5 (137 reviews) | 4.7/5 (305 reviews) |
| Small-Business | Small-Business |
| 8.4 | 8.7 |
| 9.3 | 9.8 |
| Customer Support | Customer Support |

### How do the pricing models of Lumen by Talkwalker and YouScan compare?

YouScan is rated as the stronger value by reviewers, with higher satisfaction on price and cost-related dimensions.

- **Lumen by Talkwalker:** Reviewers note that it is a powerful solution but mention it is "pretty expensive" and not ideal for businesses with a small budget.
- **YouScan:** Reviewers highlight its competitive price structure and describe it as offering "the best value for money on the market."
- **Switching reasons:** Recent reviews cite YouScan's value and breadth of data as key reasons for choosing it over other platforms.

### What are the best alternatives to Lumen by Talkwalker and YouScan?

The top 3 alternatives to Lumen by Talkwalker and YouScan are Brandwatch Consumer Intelligence, Sprout Social, and Meltwater.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Lumen by Talkwalker](https://www.g2.com/products/lumen-by-talkwalker/reviews) | 4.3/5 (137 reviews) | Small-Business | Reviewers note it is expensive for small budgets | Customer Support |
| [YouScan](https://www.g2.com/products/youscan/reviews) | 4.7/5 (305 reviews) | Small-Business | Competitive price structure, best value for money | Customer Support |
| [Brandwatch Consumer Intelligence](https://www.g2.com/products/brandwatch-consumer-intelligence/reviews) | 4.4/5 (729 reviews) | Mid-Market | — | Data breadth and analytics |
| [Sprout Social](https://www.g2.com/products/sprout-social/reviews) | 4.4/5 (6873 reviews) | Small-Business | — | Ease of use and reporting |
| [Meltwater](https://www.g2.com/products/meltwater/reviews) | 4.1/5 (2669 reviews) | Mid-Market | — | Media monitoring capabilities |

### Which Social Media Listening Tools features should I prioritize when comparing Lumen by Talkwalker and YouScan?

Buyers should prioritize Dashboards, Ease of Use, Quality of Support, Analytics, and Integrations when comparing Lumen by Talkwalker and YouScan.

- **Dashboards:** Dashboards are the most frequently mentioned feature in reviews for both products, with reviewers highlighting their importance for reporting and insights.
- **Ease of Use:** Lumen by Talkwalker scores 8.6; YouScan scores 8.8. YouScan has 41 all-time mentions for ease of use, while Lumen by Talkwalker is less frequently cited for this strength.
- **Quality of Support:** Lumen by Talkwalker scores 9.3; YouScan scores 9.8. YouScan has 47 all-time mentions for customer support, compared to 2 for Lumen by Talkwalker.
- **Analytics:** YouScan has 30 all-time mentions for analytics, while Lumen by Talkwalker has 1.
- **Integrations:** YouScan is cited for easy integrations in 17 all-time reviews, with API integration specifically mentioned.

### What are the pros and cons of Lumen by Talkwalker vs YouScan?

YouScan's headline strength is customer support and ease of use, while Lumen by Talkwalker's main strength is its analytics and customization.

- **Lumen by Talkwalker strengths:** Customer support (2 all-time mentions), analytics (1), customization (1), feature quantity (1), filtering options (1), implementation ease (1), innovation (1), multi-platform (1).
- **Lumen by Talkwalker trade-offs:** Platform limitations (2), complex features (1), complexity (1), data inaccuracy (1), difficult setup (1), improvement needed (1), learning curve (1), limited credits (1), limited social listening (1), not intuitive (1), platform issues (1), search functionality (1).
- **YouScan strengths:** Customer support (47), helpful (45), ease of use (41), analytics (30), social listening (30), intuitive (28), user interface (28), features (27), monitoring (26), insights (24), social media monitoring (24), customer satisfaction (20), insights discovery (20), brand monitoring (19), mentions tracking (18), customer engagement (17), data accuracy (17), easy integrations (17), effective (17).
- **YouScan trade-offs:** Learning curve (19 all-time mentions).

### Is Lumen by Talkwalker or YouScan better for small businesses?

YouScan is the better fit for small businesses, with higher reviewer satisfaction and a strong small-business segment presence.

- **Lumen by Talkwalker:** Largest segment is Small-Business; reviewers note it is not ideal for businesses with a small budget due to higher pricing.
- **YouScan:** Largest segment is Small-Business; reviewers highlight its competitive price structure and ease of use for small teams.

### Which Social Media Listening Tools platform has better integrations?

YouScan is favored by reviewers for integrations, especially for its API capabilities.

- **Lumen by Talkwalker:** No recent reviewer-cited integrations are mentioned.
- **YouScan:** API integration is cited in 14 all-time reviews, with reviewers noting the ease of connecting multiple clients and systems.

### How do Lumen by Talkwalker and YouScan compare on customer support?

YouScan leads Lumen by Talkwalker in Quality of Support by a material margin, with a 0.5-point higher score (9.8 vs 9.3).

- **Lumen by Talkwalker:** Reviewers mention responsive and helpful customer support, but with only 2 all-time mentions.
- **YouScan:** Reviewers consistently praise customer support, with 47 all-time mentions highlighting responsiveness, expertise, and proactive assistance.

### Which is easier to implement, Lumen by Talkwalker or YouScan?

YouScan has a higher Ease of Setup score than Lumen by Talkwalker, with a 0.3-point advantage (8.7 vs 8.4).

- **Lumen by Talkwalker:** Reviewers describe setup as sometimes complex, with a learning curve and initial configuration challenges, but also note that onboarding support is helpful.
- **YouScan:** Reviewers frequently highlight easy and quick setup, intuitive onboarding, and minimal learning curve for new users.

### Which product has better Dashboards?

YouScan is rated higher for Dashboards, with more frequent positive mentions and higher satisfaction scores.

- **Lumen by Talkwalker:** Dashboards are cited as a strength in reviews, with positive feedback on visualization and sharing, but some reviewers note complexity and a learning curve.
- **YouScan:** Dashboards are frequently praised for clarity, ease of use, and actionable insights, with 41 all-time mentions for ease of use and 28 for user interface, supporting its higher satisfaction score (8.8 vs 8.6).

Alternatives

**Lumen by Talkwalker Alternatives**

 ![Sprout Social](https://images.g2crowd.com/uploads/product/hd_favicon/23c97f84483973fc952fc0ce526a9227/sprout-social.svg "Sprout Social")

[
Sprout Social
](/products/sprout-social/reviews)

 ![Meltwater](https://images.g2crowd.com/uploads/product/hd_favicon/1520621978/meltwater.svg "Meltwater")

[
Meltwater
](/products/meltwater/reviews)

 ![Sprinklr Social](https://images.g2crowd.com/uploads/product/hd_favicon/0099b7cbf99315f40d2bf51fc145dd7c/sprinklr-social.svg "Sprinklr Social")

[
Sprinklr Social
](/products/sprinklr-social/reviews)

 ![Brandwatch Social Media Management](https://images.g2crowd.com/uploads/product/hd_favicon/9be5a032e078f75f4ad0faa19cfbcd12/brandwatch-social-media-management.svg "Brandwatch Social Media Management")

[
Brandwatch Social Media...
](/products/brandwatch-social-media-management/reviews)

**YouScan Alternatives**

 ![Brandwatch Consumer Intelligence](https://images.g2crowd.com/uploads/product/hd_favicon/5117a24ef41c579d55a92924d8e09fed/brandwatch-consumer-intelligence.svg "Brandwatch Consumer Intelligence")

[
Brandwatch Consumer...
](/products/brandwatch-consumer-intelligence/reviews)

 ![Meltwater](https://images.g2crowd.com/uploads/product/hd_favicon/1520621978/meltwater.svg "Meltwater")

[
Meltwater
](/products/meltwater/reviews)

 ![Sprout Social](https://images.g2crowd.com/uploads/product/hd_favicon/23c97f84483973fc952fc0ce526a9227/sprout-social.svg "Sprout Social")

[
Sprout Social
](/products/sprout-social/reviews)

 ![Brand24](https://images.g2crowd.com/uploads/product/hd_favicon/1487565876/brand24.svg "Brand24")

[
Brand24
](/products/brand24/reviews)