Link copied to clipboard # Lumen by Talkwalker vs Sprout Social Comparison - What are their main differences? Share [ Export ](/compare/lumen-by-talkwalker/sprout-social/export.csv) Lumen by TalkwalkerSprout Social[+ Add Product](#) Pricing **Lumen by Talkwalker** Free Trial No pricing available **Sprout Social** Free Trial **Starting at $79.00** 1 user/per month (billed annually) · Essentials **Pricing Insights** from reviews Time to Implement **Lumen by Talkwalker** 1 month Based on 18 responses **Sprout Social** 1 month Based on 1170 responses Return on Investment **Lumen by Talkwalker** 7 months2 months sooner Based on 15 responses **Sprout Social** 9 months Based on 1067 responses Perceived Cost **Lumen by Talkwalker** $$$$$ **Sprout Social** $$$$$ Average Discount **Lumen by Talkwalker** 15%5% more **Sprout Social** 10% ![Lumen by Talkwalker](https://images.g2crowd.com/uploads/product/hd_favicon/740248adf183946da4eb62bb71f2f837/lumen-by-talkwalker.svg "Lumen by Talkwalker") ![Sprout Social](https://images.g2crowd.com/uploads/product/hd_favicon/23c97f84483973fc952fc0ce526a9227/sprout-social.svg "Sprout Social") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Lumen by Talkwalker** [ Customer Support (2) ](https://www.g2.com/products/lumen-by-talkwalker/reviews?filters%5Bsentiment_snippet%5D=2283344&qs=pros-and-cons#reviews)[ Customization (2) ](https://www.g2.com/products/lumen-by-talkwalker/reviews?filters%5Bsentiment_snippet%5D=1475123&qs=pros-and-cons#reviews)[ Platform Limitations (2) ](https://www.g2.com/products/lumen-by-talkwalker/reviews?filters%5Bsentiment_snippet%5D=2243109&qs=pros-and-cons#reviews)[ Complex Features (1) ](https://www.g2.com/products/lumen-by-talkwalker/reviews?filters%5Bsentiment_snippet%5D=2283311&qs=pros-and-cons#reviews) **Sprout Social** [ Ease of Use (1875) ](https://www.g2.com/products/sprout-social/reviews?filters%5Bsentiment_snippet%5D=1910831&qs=pros-and-cons#reviews)[ Post Scheduling (1233) ](https://www.g2.com/products/sprout-social/reviews?filters%5Bsentiment_snippet%5D=1909664&qs=pros-and-cons#reviews)[ Missing Features (749) ](https://www.g2.com/products/sprout-social/reviews?filters%5Bsentiment_snippet%5D=1914770&qs=pros-and-cons#reviews)[ Limited Features (548) ](https://www.g2.com/products/sprout-social/reviews?filters%5Bsentiment_snippet%5D=1906780&qs=pros-and-cons#reviews) Integrations **Lumen by Talkwalker** Not enough data **Sprout Social** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5a7938ffd6497884772dc39786f9e1e2/adobe-experience-manager.png "Product Avatar Image") Adobe ](https://www.g2.com/products/adobe-experience-manager/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8eea525746279035b2a227975d6ad509/adobe-express.jpg "Product Avatar Image") Adobe Express ](https://www.g2.com/products/adobe-express/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d6b6650425eafc5c72f230cad744ad29/adobe-marketo-engage.png "Product Avatar Image") Adobe Marketo Engage ](https://www.g2.com/products/adobe-marketo-engage/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_114405f4f2fbda83a0d553e1a3beeb2d/agencyanalytics.jpg "Product Avatar Image") AgencyAnalytics ](https://www.g2.com/products/agencyanalytics/reviews)[ View all ](https://www.g2.com/products/sprout-social/integrations) Screenshots **Lumen by Talkwalker** ![Lumen by Talkwalker screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/201010/April-fools-dashboard-pepsi-peeps.png) **Sprout Social** ![Sprout Social screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/24359/Smart-Inbox.png) **Ratings** from reviews Meets Requirements **Lumen by Talkwalker** 8.4 8.4114 **Sprout Social** 8.6 8.66,304 Ease of Use **Lumen by Talkwalker** 8.6 8.6115 **Sprout Social** 8.8 8.86,387 Ease of Setup **Lumen by Talkwalker** 8.4 8.481 **Sprout Social** 8.7 8.74,671 Ease of Admin **Lumen by Talkwalker** 8.5 8.577 **Sprout Social** 8.8 8.82,648 Quality of Support **Lumen by Talkwalker** 9.3 9.3110 **Sprout Social** 8.6 8.65,609 Has the product been a good partner in doing business? **Lumen by Talkwalker** 8.8 8.875 **Sprout Social** 8.7 8.72,606 Product Direction (% positive) **Lumen by Talkwalker** 9.0 9.0105 **Sprout Social** 8.8 8.86,070 **Features** ratings from reviews Social Media Listening Tools 7.8 97 8.6 2,423 Social Media Analytics 8.0 84 8.2 4,107 Social Media Management Not enough data 8.0 5,424 Social Customer Service Not enough data 7.8 1,695 User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 37.1% Mid-Market(51-1000 emp.) 36.3% Enterprise(\> 1000 emp.) 26.6% Small-Business(50 or fewer emp.) 37.1% Mid-Market(51-1000 emp.) 36.3% Enterprise(\> 1000 emp.) 26.6% Small-Business(50 or fewer emp.) 45.0% Mid-Market(51-1000 emp.) 37.4% Enterprise(\> 1000 emp.) 17.7% Small-Business(50 or fewer emp.) 45.0% Mid-Market(51-1000 emp.) 37.4% Enterprise(\> 1000 emp.) 17.7% **Reviewers' Industry** [![Lumen by Talkwalker](https://images.g2crowd.com/uploads/product/hd_favicon/740248adf183946da4eb62bb71f2f837/lumen-by-talkwalker.svg "Lumen by Talkwalker")](https://www.g2.com/products/lumen-by-talkwalker/reviews) Lumen by Talkwalker Public Relations and Communications 22.6% Marketing and Advertising 19.4% Market Research 7.3% Information Technology and Services 4.8% Management Consulting 4.8% Other 41.1% [![Sprout Social](https://images.g2crowd.com/uploads/product/hd_favicon/23c97f84483973fc952fc0ce526a9227/sprout-social.svg "Sprout Social")](https://www.g2.com/products/sprout-social/reviews) Sprout Social Marketing and Advertising 20.3% Non-Profit Organization Management 6.4% Higher Education 5.6% Information Technology and Services 3.6% Financial Services 3.1% Other 61.0% Alternatives **Lumen by Talkwalker Alternatives** ![Meltwater](https://images.g2crowd.com/uploads/product/hd_favicon/1520621978/meltwater.svg "Meltwater") [ Meltwater ](/products/meltwater/reviews) ![Sprinklr Social](https://images.g2crowd.com/uploads/product/hd_favicon/0099b7cbf99315f40d2bf51fc145dd7c/sprinklr-social.svg "Sprinklr Social") [ Sprinklr Social ](/products/sprinklr-social/reviews) ![Brandwatch Social Media Management](https://images.g2crowd.com/uploads/product/hd_favicon/9be5a032e078f75f4ad0faa19cfbcd12/brandwatch-social-media-management.svg "Brandwatch Social Media Management") [ Brandwatch Social Media... ](/products/brandwatch-social-media-management/reviews) ![Brandwatch Consumer Intelligence](https://images.g2crowd.com/uploads/product/hd_favicon/5117a24ef41c579d55a92924d8e09fed/brandwatch-consumer-intelligence.svg "Brandwatch Consumer Intelligence") [ Brandwatch Consumer... ](/products/brandwatch-consumer-intelligence/reviews) **Sprout Social Alternatives** ![Reputation](https://images.g2crowd.com/uploads/product/hd_favicon/e42e14e54e8cc8a09b1c962154fce161/reputation.svg "Reputation") [ Reputation ](/products/reputation/reviews) ![Sprinklr Social](https://images.g2crowd.com/uploads/product/hd_favicon/0099b7cbf99315f40d2bf51fc145dd7c/sprinklr-social.svg "Sprinklr Social") [ Sprinklr Social ](/products/sprinklr-social/reviews) ![Eclincher](https://images.g2crowd.com/uploads/product/hd_favicon/afabf38b94ce5f6ce83fb739d7c7b3c9/eclincher.svg "Eclincher") [ Eclincher ](/products/eclincher/reviews) ![Statusbrew](https://images.g2crowd.com/uploads/product/hd_favicon/36057036c058a36864daaeeec05ca448/statusbrew-inc.svg "Statusbrew") [ Statusbrew ](/products/statusbrew-inc/reviews) ## Lumen by Talkwalker vs Sprout Social FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between Sprout Social vs Lumen by Talkwalker? Sprout Social stands out for its ease of use and centralized management, while Lumen by Talkwalker is recognized for its strong customer support and advanced analytics capabilities. | [Sprout Social](https://www.g2.com/products/sprout-social/reviews) | [Lumen by Talkwalker](https://www.g2.com/products/lumen-by-talkwalker/reviews) | | --- | --- | | 4.4/5 (6,873 reviews) | 4.3/5 (137 reviews) | | Small-Business | Small-Business | | 8.7 | 8.4 | | 8.6 | 9.3 | | Ease of Use (1,874 all-time mentions) | Customer Support (recent reviews) | ### How do the pricing models of Sprout Social and Lumen by Talkwalker compare? Sprout Social receives more critical feedback on pricing value, while Lumen by Talkwalker is also noted as expensive but with less frequent negative sentiment on cost. - **Sprout Social:** In recent reviews, many cite high costs and expensive add-ons as a drawback, with pricing frequently described as a deal breaker for small teams. - **Lumen by Talkwalker:** Reviewers describe it as a costly solution, but the sentiment is less negative and less frequently mentioned compared to Sprout Social. - **Switching reasons:** Reviewers mention switching away from Sprout Social due to pricing concerns, especially for small businesses or when adding additional users. ### What are the best alternatives to Sprout Social and Lumen by Talkwalker? The top three alternatives to Sprout Social and Lumen by Talkwalker are Reputation, Sprinklr Social, and Meltwater. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Sprout Social](https://www.g2.com/products/sprout-social/reviews) | 4.4/5 (6,873) | Small-Business | Pricing frequently cited as expensive, especially for small teams | Ease of Use (1,874 all-time mentions) | | [Lumen by Talkwalker](https://www.g2.com/products/lumen-by-talkwalker/reviews) | 4.3/5 (137) | Small-Business | Described as costly, but less frequently cited as a deal breaker | Customer Support (recent reviews) | | [Reputation](https://www.g2.com/products/reputation/reviews) | 4.5/5 (2,469) | Mid-Market | — | — | | [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) | 4.1/5 (1,217) | Enterprise | — | — | | [Meltwater](https://www.g2.com/products/meltwater/reviews) | 4.1/5 (2,669) | Mid-Market | — | — | ### Which Social Media Suites features should I prioritize when comparing Sprout Social and Lumen by Talkwalker? Buyers comparing Sprout Social and Lumen by Talkwalker should prioritize ease of use, analytics, reporting, integrations, and customer support. - **Ease of Use:** Sprout Social: 8.8; Lumen by Talkwalker: 8.6; 1,874 all-time mentions for Sprout Social. - **Analytics:** Sprout Social: 1,046 all-time mentions; Lumen by Talkwalker: recent reviews highlight analytics as a key strength. - **Reporting:** Sprout Social: 881 all-time mentions; Lumen by Talkwalker: reporting and dashboarding frequently cited in reviews. - **Integrations:** Sprout Social: 575 all-time mentions for social media integration; Bitly integration cited in recent reviews. - **Customer Support:** Sprout Social: 8.6; Lumen by Talkwalker: 9.3; customer support is a top-cited strength for Lumen by Talkwalker in recent reviews. ### What are the pros and cons of Sprout Social vs Lumen by Talkwalker? Sprout Social's headline strength is ease of use and centralized management, while Lumen by Talkwalker is most recognized for its customer support and analytics depth. - **Sprout Social strengths:** Ease of Use (1,874 all-time mentions), Post Scheduling (1,232), Analytics (1,046), Centralized Management (953), Reporting (881), Social Media Integration (575), Intuitive interface (753), Time-saving (662). - **Sprout Social trade-offs:** Missing Features (749), Limited Features (548), Pricing frequently cited as expensive, especially for small teams, occasional integration disconnects, and some complexity for new users. - **Lumen by Talkwalker strengths:** Customer Support (recent reviews), Analytics (recent reviews), Customization, Feature Quantity, Filtering Options, Multi-platform support. - **Lumen by Talkwalker trade-offs:** Platform Limitations, Complex Features, Learning Curve, Data Inaccuracy, Not Intuitive, and cost concerns for smaller budgets. ### Is Sprout Social or Lumen by Talkwalker better for small businesses? Sprout Social is the better fit for small businesses, supported by its largest reviewer segment and extensive small-business sentiment. - **Sprout Social:** Largest reviewer segment is Small-Business; reviewers frequently highlight ease of use, centralized management, and time-saving benefits for small teams. - **Lumen by Talkwalker:** Largest reviewer segment is Small-Business; reviewers note strong analytics and customer support, but also mention a steeper learning curve and higher cost as trade-offs for smaller organizations. ### Which Social Media Suites platform has better integrations? Sprout Social is favored for integrations, with more frequent reviewer mentions and specific third-party tool references. - **Sprout Social:** Bitly integration is cited in recent reviews, with 13 all-time mentions; 575 all-time mentions for social media integration. - **Lumen by Talkwalker:** Reviewers mention multi-platform support and filtering options, but no specific third-party integrations are cited in recent reviews. ### How do Sprout Social and Lumen by Talkwalker compare on customer support? Lumen by Talkwalker leads on Quality of Support with a 0.7-point advantage over Sprout Social (9.3 vs 8.6). - **Sprout Social:** Reviewers describe support as generally helpful and responsive, with some citing positive onboarding and training experiences, but a few note inconsistent support quality and billing frustrations. - **Lumen by Talkwalker:** Reviewers consistently highlight excellent customer support, responsive account managers, and strong onboarding and training experiences. ### Which is easier to implement, Sprout Social or Lumen by Talkwalker? Sprout Social and Lumen by Talkwalker score within 0.3 points on Ease of Setup (8.7 vs 8.4), indicating near parity. - **Sprout Social:** Reviewers frequently describe setup as straightforward and easy, with onboarding support and resources making the process efficient for most teams. - **Lumen by Talkwalker:** Reviewers note that setup can be more complex due to the platform's depth, with a learning curve for new users, but onboarding support is cited as helpful. ### Which product has better Social? Sprout Social is the stronger product for Social, with higher reviewer satisfaction and significantly more all-time mentions for social-related features. - **Sprout Social:** Social Media Management (855 all-time mentions), Social Media Integration (575), Multi-platform (782), and Scheduling Posts (762); Ease of Use score: 8.8. - **Lumen by Talkwalker:** Multi-platform support is cited in recent reviews, but with only 1 all-time mention; Ease of Use score: 8.6.