Link copied to clipboard # Lumen by Talkwalker vs Meltwater Comparison - What are their main differences? Share [ Export ](/compare/lumen-by-talkwalker/meltwater/export.csv) Lumen by TalkwalkerMeltwater[+ Add Product](#) Pricing **Lumen by Talkwalker** Free Trial No pricing available **Meltwater** No pricing available **Pricing Insights** from reviews Time to Implement **Lumen by Talkwalker** 1 month Based on 18 responses **Meltwater** 1 month Based on 319 responses Return on Investment **Lumen by Talkwalker** 7 months7 months sooner Based on 15 responses **Meltwater** 14 months Based on 254 responses Perceived Cost **Lumen by Talkwalker** $$$$$ **Meltwater** $$$$$ Average Discount **Lumen by Talkwalker** 15%2% more **Meltwater** 13% ![Lumen by Talkwalker](https://images.g2crowd.com/uploads/product/hd_favicon/740248adf183946da4eb62bb71f2f837/lumen-by-talkwalker.svg "Lumen by Talkwalker") ![Meltwater](https://images.g2crowd.com/uploads/product/hd_favicon/1520621978/meltwater.svg "Meltwater") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Lumen by Talkwalker** [ Customer Support (2) ](https://www.g2.com/products/lumen-by-talkwalker/reviews?filters%5Bsentiment_snippet%5D=2283344&qs=pros-and-cons#reviews)[ Customization (2) ](https://www.g2.com/products/lumen-by-talkwalker/reviews?filters%5Bsentiment_snippet%5D=1475123&qs=pros-and-cons#reviews)[ Platform Limitations (2) ](https://www.g2.com/products/lumen-by-talkwalker/reviews?filters%5Bsentiment_snippet%5D=2243109&qs=pros-and-cons#reviews)[ Complex Features (1) ](https://www.g2.com/products/lumen-by-talkwalker/reviews?filters%5Bsentiment_snippet%5D=2283311&qs=pros-and-cons#reviews) **Meltwater** [ Ease of Use (190) ](https://www.g2.com/products/meltwater/reviews?filters%5Bsentiment_snippet%5D=1876445&qs=pros-and-cons#reviews)[ Features (156) ](https://www.g2.com/products/meltwater/reviews?filters%5Bsentiment_snippet%5D=1875928&qs=pros-and-cons#reviews)[ Improvement Needed (90) ](https://www.g2.com/products/meltwater/reviews?filters%5Bsentiment_snippet%5D=1872226&qs=pros-and-cons#reviews)[ Learning Curve (63) ](https://www.g2.com/products/meltwater/reviews?filters%5Bsentiment_snippet%5D=1873163&qs=pros-and-cons#reviews) Integrations **Lumen by Talkwalker** Not enough data **Meltwater** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d7a6867b2a633fbb5cb36165ac39a3ea/audiense-discover.png "Product Avatar Image") Audiense Discover ](https://www.g2.com/products/audiense-discover/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e369fa2434bfed6434dea757dc661c25/chatgpt.jpg "Product Avatar Image") ChatGPT ](https://www.g2.com/products/chatgpt/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c234b0ee74b541afa9ab8821ce182db8/facebook-for-business.png "Product Avatar Image") Facebook ](https://www.g2.com/products/facebook-for-business/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4a9a6d57cdd833bf0381d21fd9246641/google-workspace.png "Product Avatar Image") Google Workspace ](https://www.g2.com/products/google-workspace/reviews)[ View all ](https://www.g2.com/products/meltwater/integrations) Screenshots **Lumen by Talkwalker** ![Lumen by Talkwalker screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/201010/April-fools-dashboard-pepsi-peeps.png) **Meltwater** ![Meltwater screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/154792/01-Explore.png) **Ratings** from reviews Meets Requirements **Lumen by Talkwalker** 8.4 8.4114 **Meltwater** 7.9 7.92,191 Ease of Use **Lumen by Talkwalker** 8.6 8.6115 **Meltwater** 7.9 7.92,297 Ease of Setup **Lumen by Talkwalker** 8.4 8.481 **Meltwater** 7.9 7.91,265 Ease of Admin **Lumen by Talkwalker** 8.5 8.577 **Meltwater** 8.1 8.1940 Quality of Support **Lumen by Talkwalker** 9.3 9.3110 **Meltwater** 8.5 8.52,114 Has the product been a good partner in doing business? **Lumen by Talkwalker** 8.8 8.875 **Meltwater** 8.4 8.4946 Product Direction (% positive) **Lumen by Talkwalker** 9.0 9.0105 **Meltwater** 8.0 8.02,163 **Features** ratings from reviews Social Media Listening Tools 7.8 97 7.7 995 Social Media Analytics 8.0 84 7.6 660 Audience Intelligence Platforms Not enough data 7.7 53 Social Media Management Not enough data 7.3 312 PR Analytics Not enough data 6.7 159 Influencer Marketing Platforms Not enough data 7.2 222 Media Monitoring Not enough data 7.3 823 Media and Influencer Targeting Not enough data 7.4 530 User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 37.1% Mid-Market(51-1000 emp.) 36.3% Enterprise(\> 1000 emp.) 26.6% Small-Business(50 or fewer emp.) 37.1% Mid-Market(51-1000 emp.) 36.3% Enterprise(\> 1000 emp.) 26.6% Small-Business(50 or fewer emp.) 41.4% Mid-Market(51-1000 emp.) 38.0% Enterprise(\> 1000 emp.) 20.6% Small-Business(50 or fewer emp.) 41.4% Mid-Market(51-1000 emp.) 38.0% Enterprise(\> 1000 emp.) 20.6% **Reviewers' Industry** [![Lumen by Talkwalker](https://images.g2crowd.com/uploads/product/hd_favicon/740248adf183946da4eb62bb71f2f837/lumen-by-talkwalker.svg "Lumen by Talkwalker")](https://www.g2.com/products/lumen-by-talkwalker/reviews) Lumen by Talkwalker Public Relations and Communications 22.6% Marketing and Advertising 19.4% Market Research 7.3% Information Technology and Services 4.8% Management Consulting 4.8% Other 41.1% [![Meltwater](https://images.g2crowd.com/uploads/product/hd_favicon/1520621978/meltwater.svg "Meltwater")](https://www.g2.com/products/meltwater/reviews) Meltwater Marketing and Advertising 15.2% Public Relations and Communications 14.7% Non-Profit Organization Management 6.8% Higher Education 5.4% Information Technology and Services 3.2% Other 54.6% Alternatives **Lumen by Talkwalker Alternatives** ![Sprout Social](https://images.g2crowd.com/uploads/product/hd_favicon/23c97f84483973fc952fc0ce526a9227/sprout-social.svg "Sprout Social") [ Sprout Social ](/products/sprout-social/reviews) ![Sprinklr Social](https://images.g2crowd.com/uploads/product/hd_favicon/0099b7cbf99315f40d2bf51fc145dd7c/sprinklr-social.svg "Sprinklr Social") [ Sprinklr Social ](/products/sprinklr-social/reviews) ![Brandwatch Social Media Management](https://images.g2crowd.com/uploads/product/hd_favicon/9be5a032e078f75f4ad0faa19cfbcd12/brandwatch-social-media-management.svg "Brandwatch Social Media Management") [ Brandwatch Social Media... ](/products/brandwatch-social-media-management/reviews) ![Brandwatch Consumer Intelligence](https://images.g2crowd.com/uploads/product/hd_favicon/5117a24ef41c579d55a92924d8e09fed/brandwatch-consumer-intelligence.svg "Brandwatch Consumer Intelligence") [ Brandwatch Consumer... ](/products/brandwatch-consumer-intelligence/reviews) **Meltwater Alternatives** ![Onclusive](https://images.g2crowd.com/uploads/product/hd_favicon/d52cd01950ff1a43eaf4f9e4605a994b/onclusive.svg "Onclusive") [ Onclusive ](/products/onclusive/reviews) ![Semrush](https://images.g2crowd.com/uploads/product/hd_favicon/e6c872117633137a9a91ffa14ee3ce41/semrush%282%29.svg "Semrush") [ Semrush ](/products/semrush/reviews) ![CisionOne](https://images.g2crowd.com/uploads/product/hd_favicon/b4ca5ad21171e3bb86489ac76b227c9b/cisionone.svg "CisionOne") [ CisionOne ](/products/cisionone/reviews) ![Muck Rack](https://images.g2crowd.com/uploads/product/hd_favicon/d8da081f32df98b70340b5607b684c17/muck-rack.svg "Muck Rack") [ Muck Rack ](/products/muck-rack/reviews) ## Lumen by Talkwalker vs Meltwater FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between Meltwater vs Lumen by Talkwalker? Lumen by Talkwalker stands out for higher reviewer satisfaction in setup, support, and overall rating, while Meltwater is more widely reviewed and cited for its analytics and detailed information. | [Meltwater](https://www.g2.com/products/meltwater/reviews) | [Lumen by Talkwalker](https://www.g2.com/products/lumen-by-talkwalker/reviews) | | --- | --- | | 4.1/5 (2669 reviews) | 4.3/5 (137 reviews) | | Mid-Market | Small-Business | | 7.9 | 8.4 | | 8.6 | 9.3 | | Analytics (87 all-time mentions) | Customer Support (2 all-time mentions) | ### How do the pricing models of Meltwater and Lumen by Talkwalker compare? Lumen by Talkwalker is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to Meltwater. - **Meltwater:** In recent reviews, many cite Meltwater as expensive, especially for smaller businesses, and mention that add-ons can inflate the price. - **Lumen by Talkwalker:** Reviewers note that while Talkwalker is not the cheapest, its extensive features and support justify the cost for many, with fewer complaints about value. - **Switching reasons:** Recent Meltwater reviewers mention considering alternatives due to high pricing and limited flexibility in service packages. ### What are the best alternatives to Meltwater and Lumen by Talkwalker? The top 3 alternatives to Meltwater and Lumen by Talkwalker are Sprout Social, Onclusive, and Semrush. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Meltwater](https://www.g2.com/products/meltwater/reviews) | 4.1/5 (2669) | Mid-Market | Expensive for smaller businesses; add-ons increase cost | Analytics (87 all-time mentions) | | [Lumen by Talkwalker](https://www.g2.com/products/lumen-by-talkwalker/reviews) | 4.3/5 (137) | Small-Business | Not the cheapest, but features and support justify cost | Customer Support (2 all-time mentions) | | [Sprout Social](https://www.g2.com/products/sprout-social/reviews) | 4.4/5 (6873) | Small-Business | — | Comprehensive social media management | | [Onclusive](https://www.g2.com/products/onclusive/reviews) | 4.3/5 (207) | Mid-Market | — | Media monitoring and analytics | | [Semrush](https://www.g2.com/products/semrush/reviews) | 4.4/5 (4026) | Small-Business | — | SEO and digital marketing analytics | ### Which Social Media Listening Tools features should I prioritize when comparing Meltwater and Lumen by Talkwalker? Buyers should prioritize Monitoring, Analytics, Customization, Integrations, and Reporting when comparing Meltwater and Lumen by Talkwalker. - **Monitoring:** Meltwater (87 all-time mentions for Analytics), Lumen by Talkwalker (Analytics cited in recent reviews) - **Analytics:** Meltwater (87 all-time mentions), Lumen by Talkwalker (Analytics cited in recent reviews) - **Customization:** Lumen by Talkwalker is cited for high customizability in recent reviews; Meltwater receives mixed feedback on customization and dashboard flexibility. - **Integrations:** Meltwater is frequently mentioned for integrations with Klear (193 all-time mentions) and Slack (11 all-time mentions); Lumen by Talkwalker does not have notable integration mentions in recent reviews. - **Reporting:** Both products are praised for reporting, but Meltwater has more reviewer-cited mentions of detailed information (89 all-time mentions). ### What are the pros and cons of Meltwater vs Lumen by Talkwalker? Meltwater's headline strength is analytics and detailed information, while Lumen by Talkwalker is most praised for customer support and customization. - **Meltwater strengths:** Analytics (87 all-time mentions), detailed information (89), ease of use (190), helpfulness (156), campaign management (34). - **Meltwater trade-offs:** Improvement needed (90), limited features (55), filtering issues (30), information overload (21), social media limitations (20), platform limitations (17), higher pricing for smaller businesses. - **Lumen by Talkwalker strengths:** Customer support (2 all-time mentions), analytics, customization, feature quantity, filtering options, innovation, multi-platform capabilities (all cited in recent reviews). - **Lumen by Talkwalker trade-offs:** Platform limitations (2), complex features, learning curve, limited credits, not always intuitive, data inaccuracy (all cited in recent reviews). ### Is Meltwater or Lumen by Talkwalker better for small businesses? Lumen by Talkwalker is better suited for small businesses, with a higher proportion of small-business reviewers and more positive sentiment from that segment. - **Meltwater:** Largest reviewer segment is Mid-Market; small-business reviewers frequently cite high pricing and complexity as challenges. - **Lumen by Talkwalker:** Largest reviewer segment is Small-Business; reviewers in this segment highlight ease of use and strong customer support. ### Which Social Media Listening Tools platform has better integrations? Meltwater is favored for integrations, with more reviewer-cited mentions and specific third-party tools highlighted. - **Meltwater:** Frequently cited integrations include Klear (193 all-time mentions) and Slack (11 all-time mentions), with reviewers noting the value of these connections for influencer management and team collaboration. - **Lumen by Talkwalker:** No notable third-party integration mentions in recent reviews. ### How do Meltwater and Lumen by Talkwalker compare on customer support? Lumen by Talkwalker is rated materially higher for Quality of Support, with a 0.7-point advantage over Meltwater. - **Meltwater:** Reviewers describe support as generally responsive and helpful, though some mention slow ticket resolution and occasional unhelpful experiences. - **Lumen by Talkwalker:** Reviewers consistently praise customer support, citing excellent onboarding, responsive account managers, and high satisfaction with support interactions. ### Which is easier to implement, Meltwater or Lumen by Talkwalker? Lumen by Talkwalker is rated higher for Ease of Setup, with a 0.5-point advantage over Meltwater. - **Meltwater:** Reviewers describe setup as straightforward for basic use but note a learning curve for advanced features and dashboard customization. - **Lumen by Talkwalker:** Reviewers highlight easy initial setup and onboarding, though some mention complexity for advanced configurations; overall, setup is described as smooth and user-friendly. ### Which product has better Monitoring? Lumen by Talkwalker is rated higher for Monitoring, with reviewers citing its analytics and real-time tracking capabilities. - **Meltwater:** Monitoring and analytics are frequently cited strengths (87 all-time mentions for Analytics), with reviewers praising real-time alerts and comprehensive tracking. - **Lumen by Talkwalker:** Reviewers highlight monitoring, analytics, and real-time tracking as core strengths, with positive sentiment around cluster analysis and dashboard flexibility.