# Luma Health vs Spruce Health Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Spruce Health excels in user experience, with many praising its intuitive interface. Users appreciate the ability to communicate via text, app, and browser for telehealth sessions, making it a versatile tool for patient interactions.
- **According to verified reviews** , Luma Health stands out for its exceptional customer support. Users highlight that the team is responsive and attentive to client needs, which enhances the overall experience and helps streamline patient engagement.
- **Reviewers mention** that Spruce Health has a strong focus on HIPAA compliance, with features that allow for secure communication. Users feel confident in the platform's ability to protect patient information while facilitating effective communication.
- **Users say** that Luma Health's automated functions significantly improve patient engagement, allowing for seamless interactions with minimal human involvement. This feature is particularly beneficial for practices looking to enhance efficiency without sacrificing quality.
- **G2 reviewers highlight** that while Spruce Health has a higher total number of reviews, indicating a broader user base, Luma Health's recent feedback showcases its ability to adapt and meet evolving client needs, particularly in the mid-market segment.
- **According to recent user feedback** , Spruce Health's setup process is praised for being straightforward, allowing new users to get their business line and secure messaging up and running quickly, which is a significant advantage for those starting a practice.



| | Luma Health | Spruce Health | 
|---|---|---|
| **Star Rating** | 4.8 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 84 | 346 | 
| **Largest Market Segment** | Mid-Market (55.6% of reviews) | Small-Business (98.8% of reviews) | 
| **Entry Level Price** | No pricing available | $24.00 1 User Per Month | 

---
## Top Pros & Cons

### Luma Health

Pros:
- Automation (1 reviews)
- Communication (1 reviews)

Cons:
- Complex Interface (1 reviews)
- Data Management (1 reviews)

### Spruce Health

Pros:
- Ease of Use (16 reviews)
- Efficiency (13 reviews)

Cons:
- Limited Features (8 reviews)
- Missing Features (7 reviews)

---
## Ratings Comparison
| Rating | Luma Health | Spruce Health | 
|---|---|---|
  | **Meets Requirements** | 9.5 (53 reviews) | 9.1 (270 reviews) | 
  | **Ease of Use** | 9.5 (53 reviews) | 9.0 (276 reviews) | 
  | **Ease of Setup** | 9.0 (34 reviews) | 8.9 (137 reviews) | 
  | **Ease of Admin** | 9.3 (34 reviews) | 9.1 (100 reviews) | 
  | **Quality of Support** | 9.5 (55 reviews) | 8.9 (259 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.7 (35 reviews) | 9.1 (97 reviews) | 
  | **Product Direction (% positive)** | 10.0 (52 reviews) | 8.9 (238 reviews) | 

---
## Pricing

### Luma Health

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Spruce Health

#### Entry-Level Pricing

Plan: Basic Plan

Price: $24.00 1 User Per Month

Description: The Basic plan is a great plan to get started. If you have multiple teammates, on this plan you can all get your own direct number. 

Key Features:
- Simple and Robust HIPAA Compliance
- Business Associate Agreement (BAA)
- Advanced Medical Phone System 

[Browse all 2 editions](https://www.g2.com/products/spruce-health/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Patient Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Luma Health** | N/A | N/A |
| **Spruce Health** | N/A | N/A |

#### Additional Functionality

| Feature | Luma Health | Spruce Health | 
|---|---|---|
| **Patient Records Management** | Not enough data | Not enough data | 
| **Pre-Appointment Screening** | Not enough data | Not enough data | 
| **EMR/EHR** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Broadcast Messaging** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Cancellation Management** | Not enough data | Not enough data | 
| **Room Scheduling** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 
| **Faculty/Staff Management** | Not enough data | Not enough data | 
| **Recurring Appointments** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Multiple Appointment Types** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **No-Show Tracking** | Not enough data | Not enough data | 
| **Patient Portal** | Not enough data | Not enough data | 
| **Multi-Physician** | Not enough data | Not enough data | 
| **Payment Processing** | Not enough data | Not enough data | 
| **Wait List Management** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Patient Communications** | Not enough data | Not enough data | 
| **HIPAA Compliant** | Not enough data | Not enough data | 
| **Prescription Renewal** | Not enough data | Not enough data | 
| **Patient Questionnaires** | Not enough data | Not enough data | 
| **Insurance Eligibility Verification** | Not enough data | Not enough data | 
| **Patient Intake** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Virtual Meetings** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Check-in/Check-out** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Online Scheduling** | Not enough data | Not enough data | 

### Patient Relationship Management (PRM)

| Product | Score | Reviews |
|---|---|---|
| **Luma Health** | N/A | N/A |
| **Spruce Health** | N/A | N/A |

#### Information Flow

| Feature | Luma Health | Spruce Health | 
|---|---|---|
| **Patient Case Management** | Feature Not Available | Not enough data | 
| **Referrals Management** | Not enough data | Not enough data | 
| **Records Management** | Feature Not Available | Not enough data | 
| **Campaign Management** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 

#### Patient Experience

| Feature | Luma Health | Spruce Health | 
|---|---|---|
| **Dashboards & Reporting** | Feature Not Available | Not enough data | 
| **Team Management** | Feature Not Available | Not enough data | 
| **Secure Communications** | Not enough data | Not enough data | 
| **Patient Experience Management** | Not enough data | Not enough data | 
| **Historical Reporting** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Discharge Management** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Registration Management** | Not enough data | Not enough data | 
| **Admissions Management** | Not enough data | Not enough data | 
| **Booking Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Claims Management** | Not enough data | Not enough data | 
| **Appointment Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Pipeline Management** | Not enough data | Not enough data | 
| **Lead Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Client Management** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Luma Health | Spruce Health | 
|---|---|---|
| **Scheduling** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Automated Scheduling** | Not enough data | Not enough data | 
| **Referral Tracking** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Marketing Automation** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Audience Targeting** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Task Progress Tracking** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **For Healthcare** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **HIPAA Compliant** | Not enough data | Not enough data | 
| **Charting** | Not enough data | Not enough data | 
| **Forecasting** | Not enough data | Not enough data | 
| **Client Portal** | Not enough data | Not enough data | 
| **Mobile Alerts** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Waiting Time Tracking** | Not enough data | Not enough data | 
| **Document Templates** | Not enough data | Not enough data | 
| **Patient Monitoring** | Not enough data | Not enough data | 
| **Patient Intake** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Patient Location Tracking** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Patient Scheduling** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

### HIPAA Compliant Messaging

| Product | Score | Reviews |
|---|---|---|
| **Luma Health** | 9.7/10 | 34 |
| **Spruce Health** | 9.0/10 | 79 |

#### Platform

| Feature | Luma Health | Spruce Health | 
|---|---|---|
| **User Authorization - HIPAA Compliant Messaging** | 9.8 (29 reviews) | 9.2 (72 reviews) | 
| **Compliant Texting - HIPAA Compliant Messaging** | 9.8 (29 reviews) | 9.0 (75 reviews) | 
| **Compliant Emailing - HIPAA Compliant Messaging** | 9.7 (24 reviews) | Feature Not Available | 
| **Clinical Communication - HIPAA Compliance** | 9.7 (26 reviews) | 9.0 (72 reviews) | 
| **HIPAA Compliance - HIPAA Compliant Messaging** | 9.7 (29 reviews) | 9.3 (72 reviews) | 
| **Operating Systems - HIPAA Compliant Messaging** | 9.8 (26 reviews) | 9.1 (68 reviews) | 
| **Message Lifespan - HIPAA Compliant Messaging** | 9.4 (26 reviews) | Feature Not Available | 
| **Workflow Enhancement - HIPAA Compliant Messaging** | 9.9 (26 reviews) | 8.7 (70 reviews) | 
| **PCI Compliance** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Luma Health | Spruce Health | 
|---|---|---|
| **Customizable Templates** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Archiving & Retention** | Not enough data | Not enough data | 
| **Vulnerability Scanning** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **For Healthcare** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Risk Alerts** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **HIPAA Compliant** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Document Templates** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Compliance Tracking** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Risk Analysis** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 

### Patient Intake

| Product | Score | Reviews |
|---|---|---|
| **Luma Health** | 9.4/10 | 17 |
| **Spruce Health** | N/A | N/A |

#### Patient Convenience 

| Feature | Luma Health | Spruce Health | 
|---|---|---|
| **Tablets and Kiosks** | 9.4 (6 reviews) | Not enough data | 
| **Payment Collection** | 9.2 (6 reviews) | Not enough data | 
| **Form Workflow** | 9.5 (11 reviews) | Not enough data | 
| **Patient Check-in** | 9.8 (9 reviews) | Not enough data | 
| **Mobile Patient Intake** | 9.5 (11 reviews) | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Data Collection** | Not enough data | Not enough data | 

#### Administration 

| Feature | Luma Health | Spruce Health | 
|---|---|---|
| **Patient Data Transfer** | 9.4 (12 reviews) | Not enough data | 
| **HIPAA Compliance** | 9.8 (14 reviews) | Not enough data | 
| **Insurance Credentialing** | 9.2 (6 reviews) | Not enough data | 
| **ID Verification** | 8.9 (6 reviews) | Not enough data | 
| **Appointment Scheduler Integration** | 9.0 (12 reviews) | Not enough data | 
| **E-Signature** | 9.5 (7 reviews) | Not enough data | 
| **Insurance Eligibility Verification** | Not enough data | Not enough data | 
| **Patient Records Management** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Luma Health | Spruce Health | 
|---|---|---|
| **Onsite Registration** | Not enough data | Not enough data | 
| **Patient Scheduling** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Wireless Internet Access Control** | Not enough data | Not enough data | 
| **Photo Capture** | Not enough data | Not enough data | 
| **Self Check-In/Check-Out** | Not enough data | Not enough data | 
| **QR Codes** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Payment Processing** | Not enough data | Not enough data | 
| **Configuration Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Interactive Content** | Not enough data | Not enough data | 
| **Data Synchronization** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Digital Signage** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Wayfinding** | Not enough data | Not enough data | 
| **Virtual Keyboard** | Not enough data | Not enough data | 
| **User Session Management** | Not enough data | Not enough data | 
| **Customizable User Interface** | Not enough data | Not enough data | 
| **For Medical Purposes** | Not enough data | Not enough data | 
| **HIPAA Compliant** | Not enough data | Not enough data | 
| **Timeout** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Queue Management** | Not enough data | Not enough data | 
| **Touch Screen** | Not enough data | Not enough data | 
| **ID Scanning** | Not enough data | Not enough data | 

### Patient Engagement

| Product | Score | Reviews |
|---|---|---|
| **Luma Health** | 9.4/10 | 37 |
| **Spruce Health** | 7.5/10 | 42 |

#### Patient-Centered Functions

| Feature | Luma Health | Spruce Health | 
|---|---|---|
| **Online Presence Management** | 9.3 (18 reviews) ✓ Verified | 6.6 (34 reviews) | 
| **Patient Feedback Management** | 9.3 (22 reviews) ✓ Verified | 7.0 (34 reviews) | 
| **Patient Portal** | 9.6 (13 reviews) ✓ Verified | Feature Not Available | 
| **Patient Communications** | 9.8 (19 reviews) ✓ Verified | 9.6 (41 reviews) | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Patient Records Management** | Not enough data | Not enough data | 
| **Campaign Management** | Not enough data | Not enough data | 
| **Appointment Management** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Intake Management** | Not enough data | Not enough data | 
| **Records Management** | Not enough data | Not enough data | 
| **Claims Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 

#### Operations

| Feature | Luma Health | Spruce Health | 
|---|---|---|
| **Workflow Management** | 9.3 (30 reviews) ✓ Verified | 8.9 (38 reviews) | 
| **Interoperability** | 9.4 (27 reviews) ✓ Verified | 8.3 (36 reviews) | 
| **Digital Intake Forms** | 9.0 (12 reviews) ✓ Verified | Feature Not Available | 
| **Engagement Measuring** | 9.6 (21 reviews) ✓ Verified | Feature Not Available | 
| **Patient Satisfaction Management** | 9.5 (17 reviews) ✓ Verified | 8.2 (34 reviews) | 
| **EHR Integration** | 9.3 (14 reviews) ✓ Verified | 5.3 (33 reviews) | 
| **IPC Systems Integration** | Feature Not Available | 5.7 (27 reviews) | 
| **Patient Intake** | Not enough data | Not enough data | 
| **Patient Engagement** | Not enough data | Not enough data | 
| **Care Plan Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Care Summaries** | Not enough data | Not enough data | 
| **EHR-Agnostic** | Not enough data | Not enough data | 
| **Assessment Management** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Luma Health | Spruce Health | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 7.7 (22 reviews) | 
| **Generative AI** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Luma Health | Spruce Health | 
|---|---|---|
| **Scheduling** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Automated Scheduling** | Not enough data | Not enough data | 
| **Referral Tracking** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Marketing Automation** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Audience Targeting** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Task Progress Tracking** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **For Healthcare** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **HIPAA Compliant** | Not enough data | Not enough data | 
| **Charting** | Not enough data | Not enough data | 
| **Forecasting** | Not enough data | Not enough data | 
| **Patient Education** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Patient Questionnaires** | Not enough data | Not enough data | 
| **Onboarding** | Not enough data | Not enough data | 
| **Confirmations/Reminders** | Not enough data | Not enough data | 
| **Appointment Scheduling** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Medication History** | Not enough data | Not enough data | 
| **Online Refills** | Not enough data | Not enough data | 
| **Messaging** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Prescription Renewal** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Historical Reporting** | Not enough data | Not enough data | 
| **Mobile Alerts** | Not enough data | Not enough data | 
| **Lab Results** | Not enough data | Not enough data | 
| **Telemedicine** | Not enough data | Not enough data | 
| **One-to-One Messaging** | Not enough data | Not enough data | 
| **Patient Monitoring** | Not enough data | Not enough data | 
| **Health Record Access** | Not enough data | Not enough data | 
| **Medical Billing** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Bill Payment** | Not enough data | Not enough data | 
| **For Medical Purposes** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Two-Way Audio & Video** | Not enough data | Not enough data | 
| **Video Consultations** | Not enough data | Not enough data | 
| **Secure Messaging** | Not enough data | Not enough data | 

### Medical Practice Management

| Product | Score | Reviews |
|---|---|---|
| **Luma Health** | 9.1/10 | 18 |
| **Spruce Health** | N/A | N/A |

#### Operations Management

| Feature | Luma Health | Spruce Health | 
|---|---|---|
| **Administrative Processes** | 9.3 (12 reviews) | Not enough data | 
| **Back Office Processes** | 9.1 (13 reviews) | Not enough data | 
| **Workflow Coordination** | 9.2 (14 reviews) | Not enough data | 
| **Practice Specialty Support** | 9.0 (14 reviews) | Not enough data | 

#### Added Efficiencies

| Feature | Luma Health | Spruce Health | 
|---|---|---|
| **Integration with EHRs** | 9.4 (12 reviews) | Not enough data | 
| **Compliance** | 9.4 (13 reviews) | Not enough data | 
| **Integration with Billing Software** | 8.6 (7 reviews) | Not enough data | 
| **Patient Information Management** | 9.1 (13 reviews) | Not enough data | 
| **Medical Billing** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Data Integration** | Not enough data | Not enough data | 
| **Tax Management** | Not enough data | Not enough data | 
| **Expense Management** | Not enough data | Not enough data | 
| **Claims Management** | Not enough data | Not enough data | 
| **Fixed Asset Management** | Not enough data | Not enough data | 
| **Materials Management** | Not enough data | Not enough data | 
| **Cash Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Subscription Management** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Audit Management** | Not enough data | Not enough data | 
| **Availability Management** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **Insurance Management** | Not enough data | Not enough data | 
| **Practice Management** | Not enough data | Not enough data | 
| **Care Plan Management** | Not enough data | Not enough data | 
| **Appointment Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Records Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Assessment Management** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Patient Records Management** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **EMR/EHR** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Accounting Integration** | Not enough data | Not enough data | 
| **Out-Patient Management** | Not enough data | Not enough data | 
| **Payroll Management** | Not enough data | Not enough data | 
| **Physician Management** | Not enough data | Not enough data | 
| **Registration Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Policy Management** | Not enough data | Not enough data | 
| **Revenue Management** | Not enough data | Not enough data | 
| **In-Patient Management** | Not enough data | Not enough data | 
| **Lab Information Management** | Not enough data | Not enough data | 
| **Bed Management** | Not enough data | Not enough data | 
| **Patient Flow Management** | Not enough data | Not enough data | 
| **Vaccine Management** | Not enough data | Not enough data | 
| **Financial Management** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Luma Health | Spruce Health | 
|---|---|---|
| **Compliance Tracking** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Charting** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **HIPAA Compliant** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Appointment Scheduling** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **E-Prescribing** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Pharmacy** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Client Portal** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Automated Scheduling** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Order Entry** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Project Accounting** | Not enough data | Not enough data | 
| **Medical Coding** | Not enough data | Not enough data | 
| **Payment Processing** | Not enough data | Not enough data | 
| **Payment Reconciliation** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Revenue Recognition** | Not enough data | Not enough data | 
| **Resource Allocation & Planning** | Not enough data | Not enough data | 
| **General Ledger** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Purchasing & Receiving** | Not enough data | Not enough data | 
| **For Medical Purposes** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **Financial Reporting** | Not enough data | Not enough data | 
| **Accounts Payable** | Not enough data | Not enough data | 
| **Accounts Receivable** | Not enough data | Not enough data | 
| **Budgeting/Forecasting** | Not enough data | Not enough data | 
| **Financial Analysis** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Patient Scheduling** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Patient Engagement** | Not enough data | Not enough data | 
| **Physician Scheduling** | Not enough data | Not enough data | 
| **Multi-Physician** | Not enough data | Not enough data | 
| **Patient Portal** | Not enough data | Not enough data | 
| **Telemedicine** | Not enough data | Not enough data | 
| **Insurance Eligibility Verification** | Not enough data | Not enough data | 
| **Claims Scrubbing** | Not enough data | Not enough data | 
| **Patient Intake** | Not enough data | Not enough data | 
| **Clinic Interoperability** | Not enough data | Not enough data | 
| **SOAP notes** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Goal Setting/Tracking** | Not enough data | Not enough data | 
| **For Occupational Therapists** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Progress Reports** | Not enough data | Not enough data | 
| **Mobile Alerts** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Waiting Time Tracking** | Not enough data | Not enough data | 
| **Document Templates** | Not enough data | Not enough data | 
| **Patient Monitoring** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Patient Location Tracking** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Clinical Notes** | Not enough data | Not enough data | 
| **Credit Card Processing** | Not enough data | Not enough data | 
| **Growth Charts** | Not enough data | Not enough data | 
| **Scheduled/Automated Reports** | Not enough data | Not enough data | 
| **Immunization & Allergy Tracking** | Not enough data | Not enough data | 
| **Medical History Records** | Not enough data | Not enough data | 
| **Treatment Planning** | Not enough data | Not enough data | 
| **Coding Assistance** | Not enough data | Not enough data | 
| **Email Reminders** | Not enough data | Not enough data | 
| **Availability Indicator** | Not enough data | Not enough data | 
| **For Podiatrists** | Not enough data | Not enough data | 
| **Online Intake Forms** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Imaging and X-rays** | Not enough data | Not enough data | 
| **Calendar Sync** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Facility Scheduling** | Not enough data | Not enough data | 
| **Referral Tracking** | Not enough data | Not enough data | 
| **For Speech Therapists** | Not enough data | Not enough data | 
| **Historical Reporting** | Not enough data | Not enough data | 

### Telemedicine

| Product | Score | Reviews |
|---|---|---|
| **Luma Health** | N/A | N/A |
| **Spruce Health** | 8.2/10 | 180 |

#### Technology

| Feature | Luma Health | Spruce Health | 
|---|---|---|
| **Telecommunications** | Not enough data | 9.2 (156 reviews) | 
| **Low Bandwidth Support** | Not enough data | 8.1 (101 reviews) | 
| **EHR Integration** | Not enough data | 6.0 (64 reviews) | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Administration

| Feature | Luma Health | Spruce Health | 
|---|---|---|
| **Practice Branding** | Not enough data | 7.9 (82 reviews) | 
| **Practice Specific** | Not enough data | 8.3 (113 reviews) | 
| **Charting And Documentation** | Not enough data | 6.6 (72 reviews) | 
| **Multi-Provider Practice** | Not enough data | Not enough data | 

#### Compliance

| Feature | Luma Health | Spruce Health | 
|---|---|---|
| **HIPAA Compliance** | Not enough data | 9.6 (169 reviews) | 
| **State Regulation Compliance** | Not enough data | 9.6 (142 reviews) | 

#### Additional Functionality

| Feature | Luma Health | Spruce Health | 
|---|---|---|
| **Customizable Templates** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **For Medical Purposes** | Not enough data | Not enough data | 
| **Appointment Scheduling** | Not enough data | Not enough data | 
| **Softphone** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Records Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **Remote Treatment Planning** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Appointment Management** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Mobile Alerts** | Not enough data | Not enough data | 
| **Practice Management** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Charting** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Email Reminders** | Not enough data | Not enough data | 
| **Confirmations/Reminders** | Not enough data | Not enough data | 
| **Online Forms** | Not enough data | Not enough data | 
| **Claims Management** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Payment Processing** | Not enough data | Not enough data | 
| **One-to-One Messaging** | Not enough data | Not enough data | 
| **HIPAA Compliant** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Client Portal** | Not enough data | Not enough data | 
| **Medical Billing** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Virtual Waiting Room** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **E-Prescribing** | Not enough data | Not enough data | 
| **Two-Way Audio & Video** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 

### Medical Spa

| Product | Score | Reviews |
|---|---|---|
| **Luma Health** | N/A | N/A |
| **Spruce Health** | N/A | N/A |

#### Business Management

| Feature | Luma Health | Spruce Health | 
|---|---|---|
| **Inventory Management** | Not enough data | Not enough data | 
| **Merchant Services** | Not enough data | Not enough data | 
| **Appointment Scheduling** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **Event Scheduling** | Not enough data | Not enough data | 
| **Automated Scheduling** | Not enough data | Not enough data | 
| **Client Management** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 

#### Marketing

| Feature | Luma Health | Spruce Health | 
|---|---|---|
| **Client Communications** | Not enough data | Not enough data | 
| **Loyalty Management** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 

#### Practice Management

| Feature | Luma Health | Spruce Health | 
|---|---|---|
| **Patient Records** | Not enough data | Not enough data | 
| **Photo Management** | Not enough data | Not enough data | 
| **E-Prescribing and Lab Orders** | Not enough data | Not enough data | 
| **Patient Portal** | Not enough data | Not enough data | 
| **Insurance Billing** | Not enough data | Not enough data | 
| **Faculty/Staff Management** | Not enough data | Not enough data | 
| **Appointment Management** | Not enough data | Not enough data | 
| **Discount Management** | Not enough data | Not enough data | 
| **Promotions Management** | Not enough data | Not enough data | 
| **Gift Card Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Medical Billing** | Not enough data | Not enough data | 
| **Records Management** | Not enough data | Not enough data | 
| **Reputation Management** | Not enough data | Not enough data | 
| **Practice Management** | Not enough data | Not enough data | 
| **Lab Order Management** | Not enough data | Not enough data | 
| **Revenue Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Insurance Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Marketing Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Registration Management** | Not enough data | Not enough data | 
| **Claims Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 

#### Platform Tools

| Feature | Luma Health | Spruce Health | 
|---|---|---|
| **Reporting and Analytics** | Not enough data | Not enough data | 
| **Healthtech Integrations** | Not enough data | Not enough data | 
| **Mobile App** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Website Integration** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Customer Mobile App** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Luma Health | Spruce Health | 
|---|---|---|
| **Marketing Automation** | Not enough data | Not enough data | 
| **HIPAA Compliant** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Payment Processing** | Not enough data | Not enough data | 
| **Before & After Pictures** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Loyalty Program** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **Online Booking** | Not enough data | Not enough data | 
| **Sales Reports** | Not enough data | Not enough data | 
| **Treatment Packages** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Transaction History** | Not enough data | Not enough data | 
| **For Medical Spas** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **For Plastic Surgery Practices** | Not enough data | Not enough data | 
| **Patient Engagement** | Not enough data | Not enough data | 
| **Telemedicine** | Not enough data | Not enough data | 
| **Electronic Faxes** | Not enough data | Not enough data | 
| **Point of Sale (POS)** | Not enough data | Not enough data | 
| **Customer Surveys** | Not enough data | Not enough data | 
| **Charting** | Not enough data | Not enough data | 
| **Medical Coding** | Not enough data | Not enough data | 
| **Consent Forms** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **kiosk** | Not enough data | Not enough data | 
| **Plastic Surgery Simulator** | Not enough data | Not enough data | 
| **E-Prescribing** | Not enough data | Not enough data | 
| **SMS Reminders** | Not enough data | Not enough data | 
| **Referral Tracking** | Not enough data | Not enough data | 
| **Mobile Alerts** | Not enough data | Not enough data | 
| **Automated Quoting** | Not enough data | Not enough data | 
| **EMR/EHR** | Not enough data | Not enough data | 
| **Digital Signature** | Not enough data | Not enough data | 

### AI Patient Engagement & Operations

| Product | Score | Reviews |
|---|---|---|
| **Luma Health** | N/A | N/A |
| **Spruce Health** | N/A | N/A |

#### Patient Communication & Engagement

| Feature | Luma Health | Spruce Health | 
|---|---|---|
| **Personalized Patient Outreach** | Not enough data | Not enough data | 
| **Intelligent Chatbots & Virtual Assistants** | Not enough data | Not enough data | 
| **Two-Way Patient Messaging** | Not enough data | Not enough data | 
| **AI-Powered Appointment Reminders** | Not enough data | Not enough data | 

#### Scheduling & Access Optimization

| Feature | Luma Health | Spruce Health | 
|---|---|---|
| **Self-Service Appointment Scheduling** | Not enough data | Not enough data | 
| **Digital Intake & Pre-Visit Forms** | Not enough data | Not enough data | 
| **AI-Based Scheduling Optimization** | Not enough data | Not enough data | 
| **Waitlist & Cancellation Management** | Not enough data | Not enough data | 

#### Care Coordination & Automation

| Feature | Luma Health | Spruce Health | 
|---|---|---|
| **Risk Stratification & Patient Prioritization** | Not enough data | Not enough data | 
| **Automated Care Pathway Guidance** | Not enough data | Not enough data | 
| **Referral Management** | Not enough data | Not enough data | 

#### Operational Intelligence & Integration

| Feature | Luma Health | Spruce Health | 
|---|---|---|
| **Predictive No-Show Analytics** | Not enough data | Not enough data | 
| **EHR & Practice Management Integration** | Not enough data | Not enough data | 
| **Operational Performance Dashboards** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Patient Engagement Software](https://www.g2.com/categories/patient-engagement), [HIPAA Compliant Messaging Software](https://www.g2.com/categories/hipaa-compliant-messaging)

**Unique to Luma Health (5):** [Patient Intake Software](https://www.g2.com/categories/patient-intake), [Medical Practice Management Software](https://www.g2.com/categories/medical-practice-management), [Patient Scheduling Software](https://www.g2.com/categories/patient-scheduling), [Patient Relationship Management (PRM) Software](https://www.g2.com/categories/patient-relationship-management-prm), [AI Patient Engagement & Operations Software](https://www.g2.com/categories/ai-patient-engagement-operations)

**Unique to Spruce Health (2):** [Telemedicine Software](https://www.g2.com/categories/telemedicine), [Medical Spa Software](https://www.g2.com/categories/medical-spa)


---
## Reviewer Demographics

### By Company Size

| Segment | Luma Health | Spruce Health | 
|---|---|---|
| **Small-Business** | 39.5% | 98.8% | 
| **Mid-Market** | 55.6% | 1.2% | 
| **Enterprise** | 4.9% | 0% | 

### By Industry

#### Luma Health

- **Medical Practice:** 43.2%
- **Hospital & Health Care:** 34.6%
- **Health, Wellness and Fitness:** 14.8%
- **Pharmaceuticals:** 1.2%
- **Mental Health Care:** 1.2%
- **Medical Devices:** 1.2%
- **Information Technology and Services:** 1.2%
- **Consumer Services:** 1.2%
- **Alternative Dispute Resolution:** 1.2%

#### Spruce Health

- **Mental Health Care:** 61.7%
- **Health, Wellness and Fitness:** 12.0%
- **Medical Practice:** 11.7%
- **Hospital & Health Care:** 10.5%
- **Individual & Family Services:** 1.5%
- **Alternative Medicine:** 1.2%
- **Civic & Social Organization:** 0.6%
- **Professional Training & Coaching:** 0.3%
- **Education Management:** 0.3%
- **Consumer Services:** 0.3%

---
## Alternatives

### Alternatives to Luma Health

- [Artera](https://www.g2.com/products/artera/reviews) — 4.8/5 stars (100 reviews)
- [Solutionreach](https://www.g2.com/products/solutionreach/reviews) — 4.3/5 stars (169 reviews)
- [Phreesia](https://www.g2.com/products/phreesia/reviews) — 3.9/5 stars (45 reviews)
- [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews)
- [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) — 4.1/5 stars (259 reviews)
- [Klara](https://www.g2.com/products/klara/reviews) — 4.6/5 stars (112 reviews)
- [Epic](https://www.g2.com/products/epic/reviews) — 4.2/5 stars (938 reviews)
- [SimplePractice](https://www.g2.com/products/simplepractice/reviews) — 4.1/5 stars (129 reviews)
- [Relatient](https://www.g2.com/products/relatient/reviews) — 4.8/5 stars (27 reviews)
- [Paubox](https://www.g2.com/products/paubox/reviews) — 4.9/5 stars (614 reviews)

### Alternatives to Spruce Health

- [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews)
- [OhMD](https://www.g2.com/products/ohmd/reviews) — 4.8/5 stars (170 reviews)
- [iPlum](https://www.g2.com/products/iplum/reviews) — 4.3/5 stars (201 reviews)
- [SimplePractice](https://www.g2.com/products/simplepractice/reviews) — 4.1/5 stars (129 reviews)
- [Practice Better](https://www.g2.com/products/practice-better/reviews) — 4.7/5 stars (299 reviews)
- [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (665 reviews)
- [Paubox](https://www.g2.com/products/paubox/reviews) — 4.9/5 stars (614 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4201 reviews)
- [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) — 4.2/5 stars (374 reviews)
- [ModMed](https://www.g2.com/products/modmed/reviews) — 4.5/5 stars (362 reviews)

---
## Top Discussions

### Luma Health

- Title: [What is patient engagement platform?](https://www.g2.com/discussions/what-is-patient-engagement-platform) — 1 comment
  > **Top comment:** "Hello! Taking care of your health especially your mental health is very important and you can check it out at..."
- Title: [How do you use Luma health?](https://www.g2.com/discussions/how-do-you-use-luma-health) — 1 comment
  > **Top comment:** "To communicate with patients via text"
- Title: [Does Luma Health send HIPAA-compliant messages?](https://www.g2.com/discussions/hipaa-compliance) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes! 100% of Luma Health's communications is HIPAA-compliant. The safety and privacy of patients and organizations alike is our top priority.  "
- Title: [Can I customize my messages?](https://www.g2.com/discussions/custom-patient-messaging) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Our messages are endlessly customizable - but we also offer out-of-the-box messaging if you simply want to get up and running! You can customize by..."
- Title: [What EHR/PM systems do you support?](https://www.g2.com/discussions/ehr-integration) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "We currently support 70+ EHR/PMs and we are continuously adding more. 

Some examples include: Epic, NextGen, AthenaHealth, AllScripts, Centricity,..."

### Spruce Health

- Title: [Is Spruce a ERP system?](https://www.g2.com/discussions/is-spruce-a-erp-system) — 10 comments
  > **Top comment:** "Not really. They have components of an ERP system, but it's not designed to manage charts/notes...etc."
- Title: [What does Spruce do?](https://www.g2.com/discussions/what-does-spruce-do) — 1 comment
  > **Top comment:** "HIPAA compliant phone number, fax, and messaging system for healthcare providers"
- Title: [What is spruce software?](https://www.g2.com/discussions/what-is-spruce-software) — 1 comment *(includes official response)*
  > **Top comment:** "Spruce is an all in one communication software built from the ground up for healthcare practices. Spruce can help you with your business phone system..."
- Title: [Best way to download your convos for your record keeping?](https://www.g2.com/discussions/best-way-to-download-your-convos-for-your-record-keeping) — 1 comment, 1 upvote
  > **Top comment:** "Spruce is a medical record so many of our clinicians actually keep everything within Spruce. You can use our search feature to find anything at a later time..."
- Title: [are there any other platforms that are similar that may be a bit more affordable? and does Spruce actually have a number to call so when having technical problems I can speak to a live rep?](https://www.g2.com/discussions/are-there-any-other-platforms-that-are-similar-that-may-be-a-bit-more-affordable-and-does-spruce-actually-have-a-number-to-call-so-when-having-technical-problems-i-can-speak-to-a-live-rep) — 1 comment, 1 upvote
  > **Top comment:** "Spruce is a robust medical communication platform so it's tricky to compare pricing with other solutions. Depending on what you are seeking, there may be..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/luma-health-vs-spruce-health)