# Luma Health vs Rhinogram Comparison

| | Luma Health | Rhinogram | 
|---|---|---|
| **Star Rating** | 4.8 out of 5 | 4.8 out of 5 | 
| **Total Reviews** | 84 | 53 | 
| **Largest Market Segment** | Mid-Market (55.6% of reviews) | Small-Business (91.8% of reviews) | 
| **Entry Level Price** | No pricing available | Contact Us 1 Location | 

---
## Top Pros & Cons

### Luma Health

Pros:
- Automation (1 reviews)
- Communication (1 reviews)

Cons:
- Complex Interface (1 reviews)
- Data Management (1 reviews)

### Rhinogram

**Not enough data**

---
## Ratings Comparison
| Rating | Luma Health | Rhinogram | 
|---|---|---|
  | **Meets Requirements** | 9.5 (53 reviews) | 9.1 (33 reviews) | 
  | **Ease of Use** | 9.5 (53 reviews) | 9.5 (33 reviews) | 
  | **Ease of Setup** | 9.0 (34 reviews) | 9.1 (32 reviews) | 
  | **Ease of Admin** | 9.3 (34 reviews) | 9.4 (32 reviews) | 
  | **Quality of Support** | 9.5 (55 reviews) | 9.2 (32 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.7 (35 reviews) | 9.6 (31 reviews) | 
  | **Product Direction (% positive)** | 10.0 (52 reviews) | 9.5 (24 reviews) | 

---
## Pricing

### Luma Health

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Rhinogram

#### Entry-Level Pricing

Plan: Rhinogram

Price: Contact Us 1 Location

Description: Rhinogram enables your practice to become a leaner, more efficient, and more profitable business, while maintaining superior clinical results and unparalleled patient convenience and service. Our No patient app required solution helps your staff send and receive messages to patients with ease.

Key Features:
- Unlimited Members 
- Unlimited SMS/MMS Messages
-  Unlimited Team Messages 

[Browse all 3 editions](https://www.g2.com/products/rhinogram-rhinogram/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Patient Relationship Management (PRM)

| Product | Score | Reviews |
|---|---|---|
| **Luma Health** | N/A | N/A |
| **Rhinogram** | 8.9/10 | 12 |

#### Information Flow

| Feature | Luma Health | Rhinogram | 
|---|---|---|
| **Patient Case Management** | Feature Not Available | 9.5 (7 reviews) | 
| **Referrals Management** | Not enough data | 8.3 (6 reviews) | 
| **Records Management** | Feature Not Available | 9.2 (6 reviews) | 

#### Patient Experience

| Feature | Luma Health | Rhinogram | 
|---|---|---|
| **Dashboards & Reporting** | Feature Not Available | 7.8 (6 reviews) | 
| **Team Management** | Feature Not Available | 8.8 (7 reviews) | 
| **Secure Communications** | Not enough data | 9.5 (11 reviews) | 
| **Patient Experience Management** | Not enough data | 9.2 (8 reviews) | 

### HIPAA Compliant Messaging

| Product | Score | Reviews |
|---|---|---|
| **Luma Health** | 9.7/10 | 34 |
| **Rhinogram** | 9.4/10 | 19 |

#### Platform

| Feature | Luma Health | Rhinogram | 
|---|---|---|
| **User Authorization - HIPAA Compliant Messaging** | 9.8 (29 reviews) | 9.5 (18 reviews) | 
| **Compliant Texting - HIPAA Compliant Messaging** | 9.8 (29 reviews) | 9.5 (17 reviews) | 
| **Compliant Emailing - HIPAA Compliant Messaging** | 9.7 (24 reviews) | Feature Not Available | 
| **Clinical Communication - HIPAA Compliance** | 9.7 (26 reviews) | 9.4 (15 reviews) | 
| **HIPAA Compliance - HIPAA Compliant Messaging** | 9.7 (29 reviews) | 9.5 (18 reviews) | 
| **Operating Systems - HIPAA Compliant Messaging** | 9.8 (26 reviews) | 9.3 (15 reviews) | 
| **Message Lifespan - HIPAA Compliant Messaging** | 9.4 (26 reviews) | 9.4 (16 reviews) | 
| **Workflow Enhancement - HIPAA Compliant Messaging** | 9.9 (26 reviews) | 9.2 (18 reviews) | 

### Patient Intake

| Product | Score | Reviews |
|---|---|---|
| **Luma Health** | 9.4/10 | 17 |
| **Rhinogram** | N/A | N/A |

#### Patient Convenience 

| Feature | Luma Health | Rhinogram | 
|---|---|---|
| **Tablets and Kiosks** | 9.4 (6 reviews) | Not enough data | 
| **Payment Collection** | 9.2 (6 reviews) | Not enough data | 
| **Form Workflow** | 9.5 (11 reviews) | Not enough data | 
| **Patient Check-in** | 9.8 (9 reviews) | Not enough data | 
| **Mobile Patient Intake** | 9.5 (11 reviews) | Not enough data | 

#### Administration 

| Feature | Luma Health | Rhinogram | 
|---|---|---|
| **Patient Data Transfer** | 9.4 (12 reviews) | Not enough data | 
| **HIPAA Compliance** | 9.8 (14 reviews) | Not enough data | 
| **Insurance Credentialing** | 9.2 (6 reviews) | Not enough data | 
| **ID Verification** | 8.9 (6 reviews) | Not enough data | 
| **Appointment Scheduler Integration** | 9.0 (12 reviews) | Not enough data | 
| **E-Signature** | 9.5 (7 reviews) | Not enough data | 

### Patient Engagement

| Product | Score | Reviews |
|---|---|---|
| **Luma Health** | 9.4/10 | 37 |
| **Rhinogram** | 8.9/10 | 19 |

#### Patient-Centered Functions

| Feature | Luma Health | Rhinogram | 
|---|---|---|
| **Online Presence Management** | 9.3 (18 reviews) ✓ Verified | 9.0 (8 reviews) | 
| **Patient Feedback Management** | 9.3 (22 reviews) ✓ Verified | 8.7 (9 reviews) | 
| **Patient Portal** | 9.6 (13 reviews) ✓ Verified | 9.0 (7 reviews) | 
| **Patient Communications** | 9.8 (19 reviews) ✓ Verified | 9.4 (15 reviews) | 
| **Integration with Wearables** | Feature Not Available | 8.8 (8 reviews) | 

#### Operations

| Feature | Luma Health | Rhinogram | 
|---|---|---|
| **Workflow Management** | 9.3 (30 reviews) ✓ Verified | 9.3 (15 reviews) | 
| **Interoperability** | 9.4 (27 reviews) ✓ Verified | 8.5 (13 reviews) | 
| **Digital Intake Forms** | 9.0 (12 reviews) ✓ Verified | 8.5 (10 reviews) | 
| **Engagement Measuring** | 9.6 (21 reviews) ✓ Verified | 9.0 (10 reviews) | 
| **Patient Satisfaction Management** | 9.5 (17 reviews) ✓ Verified | 8.9 (14 reviews) | 
| **EHR Integration** | 9.3 (14 reviews) ✓ Verified | 8.5 (8 reviews) | 
| **IPC Systems Integration** | Feature Not Available | 9.0 (8 reviews) | 

#### Generative AI

| Feature | Luma Health | Rhinogram | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Feature Not Available | 

### Medical Practice Management

| Product | Score | Reviews |
|---|---|---|
| **Luma Health** | 9.1/10 | 18 |
| **Rhinogram** | N/A | N/A |

#### Operations Management

| Feature | Luma Health | Rhinogram | 
|---|---|---|
| **Administrative Processes** | 9.3 (12 reviews) | Not enough data | 
| **Back Office Processes** | 9.1 (13 reviews) | Not enough data | 
| **Workflow Coordination** | 9.2 (14 reviews) | Not enough data | 
| **Practice Specialty Support** | 9.0 (14 reviews) | Not enough data | 

#### Added Efficiencies

| Feature | Luma Health | Rhinogram | 
|---|---|---|
| **Integration with EHRs** | 9.4 (12 reviews) | Not enough data | 
| **Compliance** | 9.4 (13 reviews) | Not enough data | 
| **Integration with Billing Software** | 8.6 (7 reviews) | Not enough data | 
| **Patient Information Management** | 9.1 (13 reviews) | Not enough data | 

### Telemedicine

| Product | Score | Reviews |
|---|---|---|
| **Luma Health** | N/A | N/A |
| **Rhinogram** | 8.8/10 | 9 |

#### Technology

| Feature | Luma Health | Rhinogram | 
|---|---|---|
| **Telecommunications** | Not enough data | 9.0 (8 reviews) | 
| **Low Bandwidth Support** | Not enough data | 7.1 (7 reviews) | 
| **EHR Integration** | Not enough data | Not enough data | 

#### Administration

| Feature | Luma Health | Rhinogram | 
|---|---|---|
| **Practice Branding** | Not enough data | Not enough data | 
| **Practice Specific** | Not enough data | 8.3 (5 reviews) | 
| **Charting And Documentation** | Not enough data | Not enough data | 

#### Compliance

| Feature | Luma Health | Rhinogram | 
|---|---|---|
| **HIPAA Compliance** | Not enough data | 9.6 (8 reviews) | 
| **State Regulation Compliance** | Not enough data | 9.8 (7 reviews) | 

### AI Patient Engagement & Operations

| Product | Score | Reviews |
|---|---|---|
| **Luma Health** | N/A | N/A |
| **Rhinogram** | N/A | N/A |

#### Patient Communication & Engagement

| Feature | Luma Health | Rhinogram | 
|---|---|---|
| **Personalized Patient Outreach** | Not enough data | Not enough data | 
| **Intelligent Chatbots & Virtual Assistants** | Not enough data | Not enough data | 
| **Two-Way Patient Messaging** | Not enough data | Not enough data | 
| **AI-Powered Appointment Reminders** | Not enough data | Not enough data | 

#### Scheduling & Access Optimization

| Feature | Luma Health | Rhinogram | 
|---|---|---|
| **Self-Service Appointment Scheduling** | Not enough data | Not enough data | 
| **Digital Intake & Pre-Visit Forms** | Not enough data | Not enough data | 
| **AI-Based Scheduling Optimization** | Not enough data | Not enough data | 
| **Waitlist & Cancellation Management** | Not enough data | Not enough data | 

#### Care Coordination & Automation

| Feature | Luma Health | Rhinogram | 
|---|---|---|
| **Risk Stratification & Patient Prioritization** | Not enough data | Not enough data | 
| **Automated Care Pathway Guidance** | Not enough data | Not enough data | 
| **Referral Management** | Not enough data | Not enough data | 

#### Operational Intelligence & Integration

| Feature | Luma Health | Rhinogram | 
|---|---|---|
| **Predictive No-Show Analytics** | Not enough data | Not enough data | 
| **EHR & Practice Management Integration** | Not enough data | Not enough data | 
| **Operational Performance Dashboards** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (3):** [Patient Engagement Software](https://www.g2.com/categories/patient-engagement), [HIPAA Compliant Messaging Software](https://www.g2.com/categories/hipaa-compliant-messaging), [Patient Relationship Management (PRM) Software](https://www.g2.com/categories/patient-relationship-management-prm)

**Unique to Luma Health (4):** [Patient Intake Software](https://www.g2.com/categories/patient-intake), [Medical Practice Management Software](https://www.g2.com/categories/medical-practice-management), [Patient Scheduling Software](https://www.g2.com/categories/patient-scheduling), [AI Patient Engagement & Operations Software](https://www.g2.com/categories/ai-patient-engagement-operations)

**Unique to Rhinogram (1):** [Telemedicine Software](https://www.g2.com/categories/telemedicine)


---
## Reviewer Demographics

### By Company Size

| Segment | Luma Health | Rhinogram | 
|---|---|---|
| **Small-Business** | 39.5% | 91.8% | 
| **Mid-Market** | 55.6% | 8.2% | 
| **Enterprise** | 4.9% | 0% | 

### By Industry

#### Luma Health

- **Medical Practice:** 43.2%
- **Hospital & Health Care:** 34.6%
- **Health, Wellness and Fitness:** 14.8%
- **Pharmaceuticals:** 1.2%
- **Mental Health Care:** 1.2%
- **Medical Devices:** 1.2%
- **Information Technology and Services:** 1.2%
- **Consumer Services:** 1.2%
- **Alternative Dispute Resolution:** 1.2%

#### Rhinogram

- **Hospital & Health Care:** 36.7%
- **Medical Practice:** 32.7%
- **Health, Wellness and Fitness:** 24.5%
- **Mental Health Care:** 2.0%
- **Consumer Services:** 2.0%
- **Computer & Network Security:** 2.0%

---
## Alternatives

### Alternatives to Luma Health

- [Artera](https://www.g2.com/products/artera/reviews) — 4.8/5 stars (89 reviews)
- [Solutionreach](https://www.g2.com/products/solutionreach/reviews) — 4.3/5 stars (169 reviews)
- [Phreesia](https://www.g2.com/products/phreesia/reviews) — 3.9/5 stars (45 reviews)
- [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews)
- [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) — 4.1/5 stars (259 reviews)
- [Klara](https://www.g2.com/products/klara/reviews) — 4.6/5 stars (112 reviews)
- [Epic](https://www.g2.com/products/epic/reviews) — 4.2/5 stars (937 reviews)
- [SimplePractice](https://www.g2.com/products/simplepractice/reviews) — 4.1/5 stars (128 reviews)
- [Relatient](https://www.g2.com/products/relatient/reviews) — 4.8/5 stars (27 reviews)
- [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (339 reviews)

### Alternatives to Rhinogram

- [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews)
- [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (339 reviews)
- [Paubox](https://www.g2.com/products/paubox/reviews) — 4.9/5 stars (578 reviews)
- [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) — 4.2/5 stars (374 reviews)
- [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (568 reviews)
- [ModMed](https://www.g2.com/products/modmed/reviews) — 4.6/5 stars (361 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4100 reviews)
- [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3505 reviews)
- [Virtru Email Encryption](https://www.g2.com/products/virtru-email-encryption/reviews) — 4.4/5 stars (416 reviews)
- [Textline](https://www.g2.com/products/textline/reviews) — 4.7/5 stars (381 reviews)

---
## Top Discussions

### Luma Health

- Title: [What is patient engagement platform?](https://www.g2.com/discussions/what-is-patient-engagement-platform) — 1 comment
  > **Top comment:** "Hello! Taking care of your health especially your mental health is very important and you can check it out at..."
- Title: [How do you use Luma health?](https://www.g2.com/discussions/how-do-you-use-luma-health) — 1 comment
  > **Top comment:** "To communicate with patients via text"
- Title: [Does Luma Health send HIPAA-compliant messages?](https://www.g2.com/discussions/hipaa-compliance) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes! 100% of Luma Health's communications is HIPAA-compliant. The safety and privacy of patients and organizations alike is our top priority.  "
- Title: [Can I customize my messages?](https://www.g2.com/discussions/custom-patient-messaging) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Our messages are endlessly customizable - but we also offer out-of-the-box messaging if you simply want to get up and running! You can customize by..."
- Title: [What EHR/PM systems do you support?](https://www.g2.com/discussions/ehr-integration) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "We currently support 70+ EHR/PMs and we are continuously adding more. 

Some examples include: Epic, NextGen, AthenaHealth, AllScripts, Centricity,..."

### Rhinogram

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/luma-health-vs-rhinogram-rhinogram)