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Compare Luma Health and Relatient 
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At a Glance
Market Segments
Mid-Market (55.6% of reviews)
Small-Business (53.8% of reviews)
Entry-Level Pricing
No pricing available
Contact Relatient for a Quote
Luma Health
Star Rating
(84)4.8 out of 5
Market Segments
Mid-Market (55.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Luma HealthRelatient
Star Rating
(27)4.8 out of 5
Market Segments
Small-Business (53.8% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Contact Relatient for a Quote
Learn more about RelatientLuma Health vs Relatient
When assessing the two solutions, reviewers found them equally easy to use. However, Relatient is easier to set up , while reviewers preferred administration and ease of doing business with Luma Health overall.
- Luma Health and Relatient both meet the requirements of our reviewers at a comparable rate.
- When comparing quality of ongoing product support, reviewers felt that Luma Health is the preferred option.
- When assessing product direction, Luma Health and Relatient received similar ratings from our reviewers.
Pricing
Entry-Level Pricing
Luma Health
No pricing availableRelatient
Pricing for Providers
Contact Relatient for a Quote
Relatient offers pricing based on the Platform and Solutions purchased.
Free Trial
Luma Health
No trial information availableRelatient
No trial information availableRatings
Meets Requirements
9.5
53
9.5
23
Ease of Use
9.5
53
9.5
23
Ease of Setup
9.0
34
9.1
21
Ease of Admin
9.3
34
8.7
21
Quality of Support
9.5
55
9.1
23
Has the product been a good partner in doing business?
9.7
35
9.6
21
Product Direction (% positive)
10.0
52
10.0
23
Features by Category
Information Flow
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Patient Experience
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
9.8
29
9.5
10
9.8
29
9.2
12
9.7
24
9.5
10
9.7
26
9.5
7
9.7
29
9.2
10
9.8
26
9.3
9
9.4
26
9.5
7
9.9
26
9.2
8
Patient Convenience
9.4
6
Not enough data
9.2
6
Not enough data
9.5
11
Not enough data
9.8
9
Not enough data
9.5
11
Not enough data
Administration
9.4
12
Not enough data
9.8
14
Not enough data
9.2
6
Not enough data
8.9
6
Not enough data
9.0
12
Not enough data
9.5
7
Not enough data
Patient-Centered Functions
9.3
18
|
Verified
8.6
6
|
Verified
9.3
22
|
Verified
9.0
7
9.6
13
|
Verified
Not enough data
9.8
19
|
Verified
Not enough data
Feature Not Available
Feature Not Available
Operations
9.3
30
|
Verified
9.3
12
|
Verified
9.4
27
|
Verified
8.9
11
|
Verified
9.0
12
|
Verified
Not enough data
9.6
21
|
Verified
8.6
6
9.5
17
|
Verified
Not enough data
9.3
14
|
Verified
Not enough data
Feature Not Available
Feature Not Available
Generative AI
Not enough data
Not enough data
Operations Management
9.3
12
Not enough data
9.1
13
Not enough data
9.2
14
Not enough data
9.0
14
Not enough data
Added Efficiencies
9.4
12
Not enough data
9.4
13
Not enough data
8.6
7
Not enough data
9.1
13
Not enough data
Categories
Categories
Shared Categories
Luma Health and Relatient are categorized as Patient Intake, Patient Engagement, HIPAA Compliant Messaging, and Patient Scheduling
Unique Categories
Luma Health is categorized as Medical Practice Management and Patient Relationship Management (PRM)
Relatient has no unique categories
Reviews
Reviewers' Company Size
Luma Health
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Relatient
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Medical Practice
43.2%
Hospital & Health Care
34.6%
Health, Wellness and Fitness
14.8%
Pharmaceuticals
1.2%
Mental Health Care
1.2%
Other
4.9%
Hospital & Health Care
57.7%
Medical Practice
30.8%
Health, Wellness and Fitness
11.5%
‐
‐
Other
0.0%
Discussions
How does Luma Health enhance our patient’s experience?
1 Comment
Official Response from Luma Health
The Luma Health platform makes it easy for your patients to stay on track with their care plan by sending communications via HIPAA-compliant text messages. ...Read more
What EHR/PM systems do you support?
1 Comment
Official Response from Luma Health
We currently support 70+ EHR/PMs and we are continuously adding more.
Some examples include: Epic, NextGen, AthenaHealth, AllScripts, Centricity,...Read more
Can I customize my messages?
1 Comment
Official Response from Luma Health
Our messages are endlessly customizable - but we also offer out-of-the-box messaging if you simply want to get up and running! You can customize by...Read more
Relatient has no discussions with answers
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