Link copied to clipboard # Luma Health vs Relatient Comparison - What are their main differences? Share [ Export ](/compare/luma-health/relatient/export.csv) Luma HealthRelatient[+ Add Product](#) Reviews **Luma Health** [ 4.8/5(84) ](https://www.g2.com/products/luma-health/reviews#reviews) **Relatient** [ 4.8/5(27) ](https://www.g2.com/products/relatient/reviews#reviews) Pricing **Luma Health** No pricing available **Relatient** **Contact Relatient for a Quote** · Pricing for Providers **Pricing Insights** from reviews Time to Implement **Luma Health** 1 month Based on 16 responses **Relatient** 1 month Based on 10 responses Return on Investment **Luma Health** 14 months Based on 11 responses **Relatient** Not enough reviews yet Perceived Cost **Luma Health** $$$$$ **Relatient** $$$$$ Average Discount **Luma Health** 8% **Relatient** Not enough reviews yet ![Luma Health](https://images.g2crowd.com/uploads/product/hd_favicon/3de399aee762161e0d1d991d08df1cab/luma-health.svg "Luma Health") ![Relatient](https://images.g2crowd.com/uploads/product/hd_favicon/51e2e408741bbcca1bb1d6dbdae0f4ec/relatient.svg "Relatient") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. Pros & Cons **Luma Health** [ Automation (1) ](https://www.g2.com/products/luma-health/reviews?filters%5Bsentiment_snippet%5D=2506439&qs=pros-and-cons#reviews)[ Communication (1) ](https://www.g2.com/products/luma-health/reviews?filters%5Bsentiment_snippet%5D=2366913&qs=pros-and-cons#reviews)[ Complex Interface (1) ](https://www.g2.com/products/luma-health/reviews?filters%5Bsentiment_snippet%5D=2506424&qs=pros-and-cons#reviews)[ Data Management (1) ](https://www.g2.com/products/luma-health/reviews?filters%5Bsentiment_snippet%5D=2506455&qs=pros-and-cons#reviews) **Relatient** Not enough data Screenshots **Luma Health** ![Luma Health screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1328961/Actionable-Reminders-_-Smart-Waitlist.png) **Relatient** ![Relatient screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1448055/Contact-Center---Central-Schedule-Overview-_5_.png) Ratings Meets Requirements **Luma Health** 9.5 9.553 **Relatient** 9.5 9.523 Ease of Use **Luma Health** 9.5 9.553 **Relatient** 9.5 9.523 Ease of Setup **Luma Health** 9.0 9.034 **Relatient** 9.1 9.121 Ease of Admin **Luma Health** 9.3 9.334 **Relatient** 8.7 8.721 Quality of Support **Luma Health** 9.5 9.555 **Relatient** 9.1 9.123 Has the product been a good partner in doing business? **Luma Health** 9.7 9.735 **Relatient** 9.6 9.621 Product Direction (% positive) **Luma Health** 10.0 10.052 **Relatient** 10.0 10.023 Features HIPAA Compliant Messaging[Hide 41 FeaturesShow 41 Features](javascript:void(0);) 9.7 34 9.4 12 Platform User Authorization - HIPAA Compliant Messaging 9.8(won by 0.3) 29 9.5 10 Compliant Texting - HIPAA Compliant Messaging 9.8(won by 0.6) 29 (There is a greater than 0.5 difference between this product's rating and its competitors) 9.2 12 Compliant Emailing - HIPAA Compliant Messaging 9.7(won by 0.2) 24 9.5 10 Clinical Communication - HIPAA Compliance 9.7(won by 0.2) 26 9.5 7 HIPAA Compliance - HIPAA Compliant Messaging 9.7(won by 0.5) 29 (There is a greater than 0.5 difference between this product's rating and its competitors) 9.2 10 Operating Systems - HIPAA Compliant Messaging 9.8(won by 0.5) 26 (There is a greater than 0.5 difference between this product's rating and its competitors) 9.3 9 Message Lifespan - HIPAA Compliant Messaging 9.4 26 9.5(won by 0.1) 7 Workflow Enhancement - HIPAA Compliant Messaging 9.9(won by 0.7) 26 (There is a greater than 0.5 difference between this product's rating and its competitors) 9.2 8 PCI Compliance Not enough data Not enough data Additional Functionality Customizable Templates Not enough data Not enough data AI Copilot Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Data Import/Export Not enough data Not enough data Secure Data Storage Not enough data Not enough data Audit Trail Not enough data Not enough data Collaboration Tools Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Drag & Drop Not enough data Not enough data Search/Filter Not enough data Not enough data Archiving & Retention Not enough data Not enough data Vulnerability Scanning Not enough data Not enough data Customizable Reports Not enough data Not enough data Data Security Not enough data Not enough data Self Service Portal Not enough data Not enough data Customizable Forms Not enough data Not enough data For Healthcare Not enough data Not enough data Document Storage Not enough data Not enough data Risk Alerts Not enough data Not enough data API Not enough data Not enough data Generative AI Not enough data Not enough data HIPAA Compliant Not enough data Not enough data Activity Tracking Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Document Templates Not enough data Not enough data Reminders Not enough data Not enough data Compliance Tracking Not enough data Not enough data Version Control Not enough data Not enough data Activity Dashboard Not enough data Not enough data Risk Analysis Not enough data Not enough data Monitoring Not enough data Not enough data Patient Engagement[Hide 99 FeaturesShow 99 Features](javascript:void(0);) 9.4 37 8.9 16 Patient-Centered Functions Online Presence Management 9.3(won by 0.7) 18 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 8.6 6 | Verified Patient Feedback Management 9.3(won by 0.3) 22 | Verified 9.0 7 Patient Portal 9.6(won by default) 13 | Verified Not enough data Patient Communications 9.8(won by default) 19 | Verified Not enough data Integration with Wearables Feature Not Available Feature Not Available Third-Party Integrations Not enough data Not enough data Compliance Management Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Calendar Management Not enough data Not enough data Patient Records Management Not enough data Not enough data Campaign Management Not enough data Not enough data Appointment Management Not enough data Not enough data Self Service Portal Not enough data Not enough data Intake Management Not enough data Not enough data Records Management Not enough data Not enough data Claims Management Not enough data Not enough data Document Management Not enough data Not enough data Invoice Management Not enough data Not enough data Forms Management Not enough data Not enough data Operations Workflow Management 9.3(tied score) 30 | Verified 9.3(tied score) 12 | Verified Interoperability 9.4(won by 0.5) 27 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 8.9 11 | Verified Engagement Measuring 9.6(won by 1.0) 21 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 8.6 6 Digital Intake Forms 9.0(won by default) 12 | Verified Not enough data Patient Satisfaction Management 9.5(won by default) 17 | Verified Not enough data EHR Integration 9.3(won by default) 14 | Verified Not enough data IPC Systems Integration Feature Not Available Feature Not Available Patient Intake Not enough data Not enough data Patient Engagement Not enough data Not enough data Care Plan Management Not enough data Not enough data Communication Management Not enough data Not enough data Customizable Forms Not enough data Not enough data Care Summaries Not enough data Not enough data EHR-Agnostic Not enough data Not enough data Assessment Management Not enough data Not enough data Social Media Integration Not enough data Not enough data Generative AI AI Text Summarization Not enough data Not enough data Generative AI Not enough data Not enough data Additional Functionality Scheduling Not enough data Not enough data Contact Database Not enough data Not enough data Document Storage Not enough data Not enough data Activity Tracking Not enough data Not enough data AI Copilot Not enough data Not enough data Billing & Invoicing Not enough data Not enough data Customizable Fields Not enough data Not enough data Automated Scheduling Not enough data Not enough data Referral Tracking Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Marketing Automation Not enough data Not enough data Reminders Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Customizable Templates Not enough data Not enough data Mobile Access Not enough data Not enough data Monitoring Not enough data Not enough data Audience Targeting Not enough data Not enough data Live Chat Not enough data Not enough data Task Progress Tracking Not enough data Not enough data Predictive Analytics Not enough data Not enough data Task Scheduling Not enough data Not enough data For Healthcare Not enough data Not enough data Multi-Location Not enough data Not enough data Chat/Messaging Not enough data Not enough data Customizable Reports Not enough data Not enough data HIPAA Compliant Not enough data Not enough data Charting Not enough data Not enough data Forecasting Not enough data Not enough data Patient Education Not enough data Not enough data Electronic Payments Not enough data Not enough data Multi-Language Not enough data Not enough data Patient Questionnaires Not enough data Not enough data Onboarding Not enough data Not enough data Confirmations/Reminders Not enough data Not enough data Appointment Scheduling Not enough data Not enough data Real-Time Data Not enough data Not enough data Sentiment Analysis Not enough data Not enough data Activity Dashboard Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Medication History Not enough data Not enough data Online Refills Not enough data Not enough data Messaging Not enough data Not enough data Video Conferencing Not enough data Not enough data Real-Time Monitoring Not enough data Not enough data API Not enough data Not enough data Prescription Renewal Not enough data Not enough data Customizable Branding Not enough data Not enough data Historical Reporting Not enough data Not enough data Mobile Alerts Not enough data Not enough data Lab Results Not enough data Not enough data Telemedicine Not enough data Not enough data One-to-One Messaging Not enough data Not enough data Patient Monitoring Not enough data Not enough data Health Record Access Not enough data Not enough data Medical Billing Not enough data Not enough data Customer Database Not enough data Not enough data Bill Payment Not enough data Not enough data For Medical Purposes Not enough data Not enough data Electronic Signature Not enough data Not enough data Two-Way Audio & Video Not enough data Not enough data Video Consultations Not enough data Not enough data Secure Messaging Not enough data Not enough data Patient Intake[Hide 43 FeaturesShow 43 Features](javascript:void(0);) 9.4 17 Not enough data Patient Convenience Tablets and Kiosks 9.4(won by default) 6 Not enough data Payment Collection 9.2(won by default) 6 Not enough data Form Workflow 9.5(won by default) 11 Not enough data Patient Check-in 9.8(won by default) 9 Not enough data Mobile Patient Intake 9.5(won by default) 11 Not enough data Customizable Forms Not enough data Not enough data Data Collection Not enough data Not enough data Administration Patient Data Transfer 9.4(won by default) 12 Not enough data HIPAA Compliance 9.8(won by default) 14 Not enough data Insurance Credentialing 9.2(won by default) 6 Not enough data ID Verification 8.9(won by default) 6 Not enough data Appointment Scheduler Integration 9.0(won by default) 12 Not enough data E-Signature 9.5(won by default) 7 Not enough data Insurance Eligibility Verification Not enough data Not enough data Patient Records Management Not enough data Not enough data Additional Functionality Onsite Registration Not enough data Not enough data Patient Scheduling Not enough data Not enough data Activity Dashboard Not enough data Not enough data Wireless Internet Access Control Not enough data Not enough data Photo Capture Not enough data Not enough data Self Check-In/Check-Out Not enough data Not enough data QR Codes Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Payment Processing Not enough data Not enough data Configuration Management Not enough data Not enough data AI Copilot Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Interactive Content Not enough data Not enough data Data Synchronization Not enough data Not enough data Generative AI Not enough data Not enough data Digital Signage Not enough data Not enough data Multi-Language Not enough data Not enough data Wayfinding Not enough data Not enough data Virtual Keyboard Not enough data Not enough data User Session Management Not enough data Not enough data Customizable User Interface Not enough data Not enough data For Medical Purposes Not enough data Not enough data HIPAA Compliant Not enough data Not enough data Timeout Not enough data Not enough data Customizable Branding Not enough data Not enough data Queue Management Not enough data Not enough data Touch Screen Not enough data Not enough data ID Scanning Not enough data Not enough data Medical Practice Management[Hide 153 FeaturesShow 153 Features](javascript:void(0);) 9.1 18 Not enough data Operations Management Administrative Processes 9.3(won by default) 12 Not enough data Back Office Processes 9.1(won by default) 13 Not enough data Workflow Coordination 9.2(won by default) 14 Not enough data Practice Specialty Support 9.0(won by default) 14 Not enough data Added Efficiencies EMR/EHR 9.4(won by default) 12 Not enough data Compliance 9.4(won by default) 13 Not enough data Medical Billing 8.6(won by default) 7 Not enough data Patient Information Management 9.1(won by default) 13 Not enough data Medical Billing Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Data Integration Not enough data Not enough data Tax Management Not enough data Not enough data Expense Management Not enough data Not enough data Claims Management Not enough data Not enough data Fixed Asset Management Not enough data Not enough data Materials Management Not enough data Not enough data Cash Management Not enough data Not enough data Workflow Management Not enough data Not enough data Subscription Management Not enough data Not enough data Invoice Management Not enough data Not enough data Audit Management Not enough data Not enough data Availability Management Not enough data Not enough data Employee Management Not enough data Not enough data Insurance Management Not enough data Not enough data Practice Management Not enough data Not enough data Care Plan Management Not enough data Not enough data Appointment Management Not enough data Not enough data Compliance Management Not enough data Not enough data Records Management Not enough data Not enough data Document Management Not enough data Not enough data Calendar Management Not enough data Not enough data Assessment Management Not enough data Not enough data Template Management Not enough data Not enough data Patient Records Management Not enough data Not enough data Inventory Management Not enough data Not enough data Communication Management Not enough data Not enough data EMR/EHR Not enough data Not enough data Forms Management Not enough data Not enough data Contact Management Not enough data Not enough data Accounting Integration Not enough data Not enough data Out-Patient Management Not enough data Not enough data Payroll Management Not enough data Not enough data Physician Management Not enough data Not enough data Registration Management Not enough data Not enough data Task Management Not enough data Not enough data Policy Management Not enough data Not enough data Revenue Management Not enough data Not enough data In-Patient Management Not enough data Not enough data Lab Information Management Not enough data Not enough data Bed Management Not enough data Not enough data Patient Flow Management Not enough data Not enough data Vaccine Management Not enough data Not enough data Financial Management Not enough data Not enough data Telemedicine Integration Not enough data Not enough data Additional Functionality Compliance Tracking Not enough data Not enough data Self Service Portal Not enough data Not enough data Document Storage Not enough data Not enough data Activity Tracking Not enough data Not enough data Charting Not enough data Not enough data Reporting & Statistics Not enough data Not enough data API Not enough data Not enough data HIPAA Compliant Not enough data Not enough data Activity Dashboard Not enough data Not enough data Appointment Scheduling Not enough data Not enough data Customizable Reports Not enough data Not enough data Real-Time Updates Not enough data Not enough data E-Prescribing Not enough data Not enough data Scheduling Not enough data Not enough data Pharmacy Not enough data Not enough data Generative AI Not enough data Not enough data AI Copilot Not enough data Not enough data Real-Time Data Not enough data Not enough data Data Import/Export Not enough data Not enough data Client Portal Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Automated Scheduling Not enough data Not enough data Multi-Location Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Order Entry Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Customizable Templates Not enough data Not enough data Reminders Not enough data Not enough data Project Accounting Not enough data Not enough data Medical Coding Not enough data Not enough data Payment Processing Not enough data Not enough data Payment Reconciliation Not enough data Not enough data Approval Process Control Not enough data Not enough data Revenue Recognition Not enough data Not enough data Resource Allocation & Planning Not enough data Not enough data General Ledger Not enough data Not enough data Mobile Access Not enough data Not enough data Purchasing & Receiving Not enough data Not enough data For Medical Purposes Not enough data Not enough data Secure Data Storage Not enough data Not enough data Financial Reporting Not enough data Not enough data Accounts Payable Not enough data Not enough data Accounts Receivable Not enough data Not enough data Budgeting/Forecasting Not enough data Not enough data Financial Analysis Not enough data Not enough data Electronic Payments Not enough data Not enough data Patient Scheduling Not enough data Not enough data Live Chat Not enough data Not enough data Patient Engagement Not enough data Not enough data Physician Scheduling Not enough data Not enough data Multi-Physician Not enough data Not enough data Patient Portal Not enough data Not enough data Telemedicine Not enough data Not enough data Insurance Eligibility Verification Not enough data Not enough data Claims Scrubbing Not enough data Not enough data Patient Intake Not enough data Not enough data Clinic Interoperability Not enough data Not enough data SOAP notes Not enough data Not enough data Billing & Invoicing Not enough data Not enough data Task Scheduling Not enough data Not enough data Chat/Messaging Not enough data Not enough data Goal Setting/Tracking Not enough data Not enough data For Occupational Therapists Not enough data Not enough data Progress Tracking Not enough data Not enough data Progress Reports Not enough data Not enough data Mobile Alerts Not enough data Not enough data Customizable Forms Not enough data Not enough data Drag & Drop Not enough data Not enough data Waiting Time Tracking Not enough data Not enough data Document Templates Not enough data Not enough data Patient Monitoring Not enough data Not enough data Customer Database Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Monitoring Not enough data Not enough data Patient Location Tracking Not enough data Not enough data SMS Messaging Not enough data Not enough data Contact Database Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Real-Time Monitoring Not enough data Not enough data Clinical Notes Not enough data Not enough data Credit Card Processing Not enough data Not enough data Growth Charts Not enough data Not enough data Scheduled/Automated Reports Not enough data Not enough data Immunization & Allergy Tracking Not enough data Not enough data Medical History Records Not enough data Not enough data Treatment Planning Not enough data Not enough data Coding Assistance Not enough data Not enough data Email Reminders Not enough data Not enough data Availability Indicator Not enough data Not enough data For Podiatrists Not enough data Not enough data Online Intake Forms Not enough data Not enough data Customizable Fields Not enough data Not enough data Imaging and X-rays Not enough data Not enough data Calendar Sync Not enough data Not enough data Customizable Branding Not enough data Not enough data Facility Scheduling Not enough data Not enough data Referral Tracking Not enough data Not enough data For Speech Therapists Not enough data Not enough data Historical Reporting Not enough data Not enough data Show 3 feature categories with incomplete data Patient Scheduling[Hide 41 FeaturesShow 41 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality Patient Records Management Not enough data Not enough data Pre-Appointment Screening Not enough data Not enough data EMR/EHR Not enough data Not enough data Calendar Management Not enough data Not enough data Third-Party Integrations Not enough data Not enough data SMS Messaging Not enough data Not enough data Customizable Branding Not enough data Not enough data Broadcast Messaging Not enough data Not enough data Commenting/Notes Not enough data Not enough data Cancellation Management Not enough data Not enough data Room Scheduling Not enough data Not enough data Billing & Invoicing Not enough data Not enough data Email Marketing Not enough data Not enough data Faculty/Staff Management Not enough data Not enough data Recurring Appointments Not enough data Not enough data AI Copilot Not enough data Not enough data Multiple Appointment Types Not enough data Not enough data API Not enough data Not enough data Alerts/Notifications Not enough data Not enough data No-Show Tracking Not enough data Not enough data Patient Portal Not enough data Not enough data Multi-Physician Not enough data Not enough data Payment Processing Not enough data Not enough data Wait List Management Not enough data Not enough data Electronic Signature Not enough data Not enough data Task Management Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Patient Communications Not enough data Not enough data HIPAA Compliant Not enough data Not enough data Prescription Renewal Not enough data Not enough data Patient Questionnaires Not enough data Not enough data Insurance Eligibility Verification Not enough data Not enough data Patient Intake Not enough data Not enough data Multi-Location Not enough data Not enough data Virtual Meetings Not enough data Not enough data Approval Process Control Not enough data Not enough data Check-in/Check-out Not enough data Not enough data Mobile Access Not enough data Not enough data Generative AI Not enough data Not enough data Reminders Not enough data Not enough data Online Scheduling Not enough data Not enough data Patient Relationship Management (PRM)[Hide 75 FeaturesShow 75 Features](javascript:void(0);) Not enough data Not enough data Information Flow Patient Case Management Feature Not Available Not enough data Referrals Management Not enough data Not enough data Records Management Feature Not Available Not enough data Campaign Management Not enough data Not enough data Forms Management Not enough data Not enough data Patient Experience Dashboards & Reporting Feature Not Available Not enough data Team Management Feature Not Available Not enough data Secure Communications Not enough data Not enough data Patient Experience Management Not enough data Not enough data Historical Reporting Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Discharge Management Not enough data Not enough data Invoice Management Not enough data Not enough data Registration Management Not enough data Not enough data Admissions Management Not enough data Not enough data Booking Management Not enough data Not enough data Calendar Management Not enough data Not enough data Claims Management Not enough data Not enough data Appointment Management Not enough data Not enough data Communication Management Not enough data Not enough data Workflow Management Not enough data Not enough data Email Management Not enough data Not enough data Contact Management Not enough data Not enough data Document Management Not enough data Not enough data Pipeline Management Not enough data Not enough data Lead Management Not enough data Not enough data Task Management Not enough data Not enough data Client Management Not enough data Not enough data Additional Functionality Scheduling Not enough data Not enough data Contact Database Not enough data Not enough data Document Storage Not enough data Not enough data Activity Tracking Not enough data Not enough data AI Copilot Not enough data Not enough data Billing & Invoicing Not enough data Not enough data Customizable Fields Not enough data Not enough data Automated Scheduling Not enough data Not enough data Referral Tracking Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Marketing Automation Not enough data Not enough data Reminders Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Customizable Templates Not enough data Not enough data Mobile Access Not enough data Not enough data Monitoring Not enough data Not enough data Audience Targeting Not enough data Not enough data Live Chat Not enough data Not enough data Task Progress Tracking Not enough data Not enough data Predictive Analytics Not enough data Not enough data Task Scheduling Not enough data Not enough data For Healthcare Not enough data Not enough data Multi-Location Not enough data Not enough data Chat/Messaging Not enough data Not enough data Customizable Reports Not enough data Not enough data HIPAA Compliant Not enough data Not enough data Charting Not enough data Not enough data Forecasting Not enough data Not enough data Client Portal Not enough data Not enough data Mobile Alerts Not enough data Not enough data Customizable Forms Not enough data Not enough data Drag & Drop Not enough data Not enough data Waiting Time Tracking Not enough data Not enough data Document Templates Not enough data Not enough data Patient Monitoring Not enough data Not enough data Patient Intake Not enough data Not enough data Customer Database Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Patient Location Tracking Not enough data Not enough data SMS Messaging Not enough data Not enough data API Not enough data Not enough data Self Service Portal Not enough data Not enough data Electronic Payments Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Real-Time Monitoring Not enough data Not enough data Patient Scheduling Not enough data Not enough data Generative AI Not enough data Not enough data AI Patient Engagement & Operations[Hide 14 FeaturesShow 14 Features](javascript:void(0);) Not enough data Not enough data Patient Communication & Engagement Personalized Patient Outreach Not enough data Not enough data Intelligent Chatbots & Virtual Assistants Not enough data Not enough data Two-Way Patient Messaging Not enough data Not enough data AI-Powered Appointment Reminders Not enough data Not enough data Scheduling & Access Optimization Self-Service Appointment Scheduling Not enough data Not enough data Digital Intake & Pre-Visit Forms Not enough data Not enough data AI-Based Scheduling Optimization Not enough data Not enough data Waitlist & Cancellation Management Not enough data Not enough data Care Coordination & Automation Risk Stratification & Patient Prioritization Not enough data Not enough data Automated Care Pathway Guidance Not enough data Not enough data Referral Management Not enough data Not enough data Operational Intelligence & Integration Predictive No-Show Analytics Not enough data Not enough data EHR & Practice Management Integration Not enough data Not enough data Operational Performance Dashboards Not enough data Not enough data User Insights Reviewers' Company Size [![Luma Health](https://images.g2crowd.com/uploads/product/hd_favicon/3de399aee762161e0d1d991d08df1cab/luma-health.svg "Luma Health")](https://www.g2.com/products/luma-health/reviews) Luma Health Small-Business(50 or fewer emp.) 39.5% Mid-Market(51-1000 emp.) 55.6% Enterprise(\> 1000 emp.) 4.9% [![Relatient](https://images.g2crowd.com/uploads/product/hd_favicon/51e2e408741bbcca1bb1d6dbdae0f4ec/relatient.svg "Relatient")](https://www.g2.com/products/relatient/reviews) Relatient Small-Business(50 or fewer emp.) 53.8% Mid-Market(51-1000 emp.) 38.5% Enterprise(\> 1000 emp.) 7.7% Small-Business (50 or fewer emp.) 39.5% 53.8% Mid-Market (51-1000 emp.) 55.6% 38.5% Enterprise (\> 1000 emp.) 4.9% 7.7% Reviewers' Industry [![Luma Health](https://images.g2crowd.com/uploads/product/hd_favicon/3de399aee762161e0d1d991d08df1cab/luma-health.svg "Luma Health")](https://www.g2.com/products/luma-health/reviews) Luma Health Medical Practice 43.2% Hospital & Health Care 34.6% Health, Wellness and Fitness 14.8% Pharmaceuticals 1.2% Mental Health Care 1.2% Other 4.9% [![Relatient](https://images.g2crowd.com/uploads/product/hd_favicon/51e2e408741bbcca1bb1d6dbdae0f4ec/relatient.svg "Relatient")](https://www.g2.com/products/relatient/reviews) Relatient Hospital & Health Care 57.7% Medical Practice 30.8% Health, Wellness and Fitness 11.5% ‐ ‐ Other 0.0% FAQs ## Luma Health vs Relatient FAQs Generated using AI Last updated: August 15, 2026 ### What is the difference between Luma Health vs Relatient? Luma Health and Relatient are both highly rated Patient Engagement platforms, but Luma Health stands out for its comprehensive features and customization, while Relatient is noted for its strong customer orientation and ease of use. | [Luma Health](https://www.g2.com/products/luma-health/reviews) | [Relatient](https://www.g2.com/products/relatient/reviews) | | --- | --- | | 4.8/5 (84 reviews) | 4.8/5 (27 reviews) | | Mid-Market | Small-Business | | 9.0 | 9.1 | | 9.5 | 9.1 | | Comprehensive Features | Customer Orientation | ### How do the pricing models of Luma Health and Relatient compare? Luma Health and Relatient are rated at parity for value, with both products achieving high satisfaction on price and cost-related dimensions. - **Luma Health:** In recent reviews, many buyers highlight that Luma Health's automation and efficiency improvements justify its cost, with several noting that the platform pays for itself by reducing administrative burden. - **Relatient:** Reviewers describe Relatient as providing strong value, especially for practices focused on reducing no-show rates and administrative time, with positive sentiment around its cost-effectiveness. ### What are the best alternatives to Luma Health and Relatient? The best alternatives to Luma Health and Relatient are Artera, Solutionreach, and Phreesia. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Luma Health](https://www.g2.com/products/luma-health/reviews) | 4.8/5 (84) | Mid-Market | Reviewers highlight automation and efficiency as strong value drivers | Comprehensive Features | | [Relatient](https://www.g2.com/products/relatient/reviews) | 4.8/5 (27) | Small-Business | Described as cost-effective for reducing no-shows and admin time | Customer Orientation | | [Artera](https://www.g2.com/products/artera/reviews) | 4.8/5 (100) | — | — | — | | [Solutionreach](https://www.g2.com/products/solutionreach/reviews) | 4.3/5 (169) | Small-Business | — | — | | [Phreesia](https://www.g2.com/products/phreesia/reviews) | 3.9/5 (45) | Small-Business | — | — | ### Which Patient Engagement features should I prioritize when comparing Luma Health and Relatient? Buyers comparing Luma Health and Relatient should prioritize Patient Communications, Ease of Use, Automation, Customization, and Quality of Support. - **Patient Communications:** Luma Health has 1 all-time mention for Patient Communication; Relatient is also frequently cited for reducing no-shows and improving outreach. - **Ease of Use:** Both products score 9.5 on Ease of Use, indicating strong user satisfaction. - **Automation:** Luma Health is cited for automation (1 all-time mention); Relatient reviewers highlight automated reminders and outreach. - **Customization:** Luma Health is noted for customizability (1 all-time mention); Relatient reviewers mention the ability to modify messages quickly. - **Quality of Support:** Luma Health scores 9.5; Relatient scores 9.1, both with positive reviewer sentiment. ### What are the pros and cons of Luma Health vs Relatient? Luma Health's headline strength is comprehensive features and automation, while Relatient's is customer orientation and ease of use. - **Luma Health strengths:** Automation (1 all-time mention), comprehensive features (1), customizability (1), efficiency improvement (1), strong patient communication (1), and high reviewer scores for Ease of Use (9.5) and Quality of Support (9.5). - **Luma Health trade-offs:** Some reviewers note a complex interface (1), data management challenges (1), and occasional incomplete data (1). - **Relatient strengths:** Customer orientation, ease of use (9.5), and positive sentiment for reducing no-shows and administrative time. - **Relatient trade-offs:** Reviewers mention the need to open support tickets for message changes and a desire for more granular self-serve options. ### Is Luma Health or Relatient better for small businesses? Relatient is the better fit for small businesses, as its largest reviewer segment is Small-Business and reviewers highlight its ease of use and value for smaller practices. - **Luma Health:** Largest segment is Mid-Market; reviewers note its comprehensive features and automation, which may appeal to larger or more complex organizations. - **Relatient:** Largest segment is Small-Business; reviewers consistently describe it as easy to use and effective for reducing no-shows in smaller practice settings. ### Which Patient Engagement platform has better integrations? Luma Health and Relatient are rated at parity for integrations, as neither product has recent reviewer-cited integration themes or specific third-party tool mentions. - **Luma Health:** No recent reviewer-cited integrations. - **Relatient:** No recent reviewer-cited integrations. ### How do Luma Health and Relatient compare on customer support? Luma Health and Relatient are rated at near-parity for Quality of Support, with Luma Health at 9.5 and Relatient at 9.1, a difference below the materiality threshold. - **Luma Health:** Reviewers consistently praise customer support, describing it as responsive, solution-oriented, and attentive to client needs. - **Relatient:** Reviewers highlight strong customer service, responsiveness, and a client-centered approach, with positive experiences resolving issues and accommodating requests. ### Which is easier to implement, Luma Health or Relatient? Luma Health and Relatient are rated at parity for Ease of Setup, with scores of 9.0 and 9.1 respectively, indicating similar implementation experiences. - **Luma Health:** Reviewers describe setup as straightforward, with intuitive navigation and minimal training required for end users. - **Relatient:** Reviewers note easy setup, with positive feedback on implementation specialists and the onboarding process. ### Which product has better Patient Communications? Luma Health is favored for Patient Communications, with reviewers citing strong communication features and high satisfaction scores. - **Luma Health:** Patient Communication has 1 all-time mention, and reviewers highlight ease of texting, secure messaging, and automated reminders as key strengths. - **Relatient:** Reviewers describe effective patient outreach and reduced no-shows, with positive sentiment for appointment reminders and multi-channel communication. Alternatives **Luma Health Alternatives** ![Artera](https://images.g2crowd.com/uploads/product/hd_favicon/c619a60f8a657ea0d68d754fc42864d3/artera.svg "Artera") [ Artera ](/products/artera/reviews) ![Solutionreach](https://images.g2crowd.com/uploads/product/hd_favicon/acbbbfea6ed9fc6c2400e1b2335818b5/solutionreach.svg "Solutionreach") [ Solutionreach ](/products/solutionreach/reviews) ![Phreesia](https://images.g2crowd.com/uploads/product/hd_favicon/b126fc1ec31e9c8e50a577550118697e/phreesia.svg "Phreesia") [ Phreesia ](/products/phreesia/reviews) ![Weave](https://images.g2crowd.com/uploads/product/hd_favicon/b409b22ce786b9a3b9e9aaef1169cea0/weave-weave.svg "Weave") [ Weave ](/products/weave-weave/reviews) **Relatient Alternatives** ![Artera](https://images.g2crowd.com/uploads/product/hd_favicon/c619a60f8a657ea0d68d754fc42864d3/artera.svg "Artera") [ Artera ](/products/artera/reviews) ![Klara](https://images.g2crowd.com/uploads/product/hd_favicon/a006e0e3081e1053335901ae253c280e/klara.svg "Klara") [ Klara ](/products/klara/reviews) ![Solutionreach](https://images.g2crowd.com/uploads/product/hd_favicon/acbbbfea6ed9fc6c2400e1b2335818b5/solutionreach.svg "Solutionreach") [ Solutionreach ](/products/solutionreach/reviews) ![Weave](https://images.g2crowd.com/uploads/product/hd_favicon/b409b22ce786b9a3b9e9aaef1169cea0/weave-weave.svg "Weave") [ Weave ](/products/weave-weave/reviews) ## Luma Health vs Relatient When assessing the two solutions, reviewers found them equally easy to use. However, Relatient is easier to set up , while reviewers preferred administration and ease of doing business with Luma Health overall. - Luma Health and Relatient both meet the requirements of our reviewers at a comparable rate. - When comparing quality of ongoing product support, reviewers felt that Luma Health is the preferred option. - When assessing product direction, Luma Health and Relatient received similar ratings from our reviewers.