Link copied to clipboard # Luma Health vs Phreesia Comparison - What are their main differences? Share [ Export ](/compare/luma-health/phreesia/export.csv) Luma HealthPhreesia[+ Add Product](#) Reviews **Luma Health** [ 4.8/5(84) ](https://www.g2.com/products/luma-health/reviews#reviews) **Phreesia** [ 3.9/5(45) ](https://www.g2.com/products/phreesia/reviews#reviews) Pricing **Luma Health** No pricing available **Phreesia** Free Trial No pricing available **Pricing Insights** from reviews Time to Implement **Luma Health** 1 monthFaster Based on 16 responses **Phreesia** 2 months Based on 15 responses Return on Investment **Luma Health** 14 months Based on 11 responses **Phreesia** 9 months5 months sooner Based on 13 responses Perceived Cost **Luma Health** $$$$$ **Phreesia** $$$$$ Average Discount **Luma Health** 8% **Phreesia** Not enough reviews yet ![Luma Health](https://images.g2crowd.com/uploads/product/hd_favicon/3de399aee762161e0d1d991d08df1cab/luma-health.svg "Luma Health") ![Phreesia](https://images.g2crowd.com/uploads/product/hd_favicon/b126fc1ec31e9c8e50a577550118697e/phreesia.svg "Phreesia") G2 offers free advice on this comparison. Chat with an expert How do we contact you? ![](/assets/advisor_router/text_message-df41c2977e57ce19bdccb768c56510d9fa9182b581f7903660ca57fd8634bf09.svg)Text Message ![](/assets/advisor_router/phone_call-c9171db19e0526ecaea5fcbe1122f2ba459d8ab314c830a23440e5a1a536d62f.svg)Phone Call Who do you want to talk with? ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg)AI Agent ![](/assets/advisor_router/human-26a980d7eed0089d422337af1b2588329a59f3fec5a0eff6d1b43312553d4c7b.svg)Human Pros & Cons **Luma Health** [ Automation (1) ](https://www.g2.com/products/luma-health/reviews?filters%5Bsentiment_snippet%5D=2506439&qs=pros-and-cons#reviews)[ Communication (1) ](https://www.g2.com/products/luma-health/reviews?filters%5Bsentiment_snippet%5D=2366913&qs=pros-and-cons#reviews)[ Complex Interface (1) ](https://www.g2.com/products/luma-health/reviews?filters%5Bsentiment_snippet%5D=2506424&qs=pros-and-cons#reviews)[ Data Management (1) ](https://www.g2.com/products/luma-health/reviews?filters%5Bsentiment_snippet%5D=2506455&qs=pros-and-cons#reviews) **Phreesia** [ Ease of Use (8) ](https://www.g2.com/products/phreesia/reviews?filters%5Bsentiment_snippet%5D=1967846&qs=pros-and-cons#reviews)[ Time-saving (6) ](https://www.g2.com/products/phreesia/reviews?filters%5Bsentiment_snippet%5D=1967865&qs=pros-and-cons#reviews)[ Learning Curve (3) ](https://www.g2.com/products/phreesia/reviews?filters%5Bsentiment_snippet%5D=2036999&qs=pros-and-cons#reviews)[ Technical Issues (3) ](https://www.g2.com/products/phreesia/reviews?filters%5Bsentiment_snippet%5D=1967863&qs=pros-and-cons#reviews) Integrations **Luma Health** Not enough data **Phreesia** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_54826014370469388a372ed3b85badbc/compulink-advantage.png "Product Avatar Image") Compulink Advantage ](https://www.g2.com/products/compulink-advantage/reviews)[ View all ](https://www.g2.com/products/phreesia/integrations) Screenshots **Luma Health** ![Luma Health screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1328961/Actionable-Reminders-_-Smart-Waitlist.png) **Phreesia** ![Phreesia screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1413233/PHR---Images---Phreesia-Overview-V4-260727.jpg) Ratings Meets Requirements **Luma Health** 9.5 9.553 **Phreesia** 7.8 7.840 Ease of Use **Luma Health** 9.5 9.553 **Phreesia** 7.8 7.840 Ease of Setup **Luma Health** 9.0 9.034 **Phreesia** 7.7 7.731 Ease of Admin **Luma Health** 9.3 9.334 **Phreesia** 7.9 7.929 Quality of Support **Luma Health** 9.5 9.555 **Phreesia** 8.2 8.239 Has the product been a good partner in doing business? **Luma Health** 9.7 9.735 **Phreesia** 8.1 8.129 Product Direction (% positive) **Luma Health** 10.0 10.052 **Phreesia** 7.9 7.938 Features Patient Intake[Hide 43 FeaturesShow 43 Features](javascript:void(0);) 9.4 17 8.7 19 Patient Convenience Tablets and Kiosks 9.4(won by 0.7) 6 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.7 15 Payment Collection 9.2(won by 1.1) 6 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.1 18 Form Workflow 9.5(won by 1.0) 11 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.5 16 Patient Check-in 9.8(won by 1.9) 9 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.9 18 Mobile Patient Intake 9.5(won by 1.2) 11 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.3 16 Customizable Forms Not enough data Not enough data Data Collection Not enough data Not enough data Administration Patient Data Transfer 9.4(won by 0.1) 12 9.3 16 HIPAA Compliance 9.8(tied score) 14 9.8(tied score) 16 Insurance Credentialing 9.2(won by 1.1) 6 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.1 18 ID Verification 8.9(won by 0.6) 6 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.3 15 Appointment Scheduler Integration 9.0(won by 0.4) 12 8.6 11 E-Signature 9.5 7 9.8(won by 0.3) 15 Insurance Eligibility Verification Not enough data Not enough data Patient Records Management Not enough data Not enough data Additional Functionality Onsite Registration Not enough data Not enough data Patient Scheduling Not enough data Not enough data Activity Dashboard Not enough data Not enough data Wireless Internet Access Control Not enough data Not enough data Photo Capture Not enough data Not enough data Self Check-In/Check-Out Not enough data Not enough data QR Codes Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Payment Processing Not enough data Not enough data Configuration Management Not enough data Not enough data AI Copilot Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Interactive Content Not enough data Not enough data Data Synchronization Not enough data Not enough data Generative AI Not enough data Not enough data Digital Signage Not enough data Not enough data Multi-Language Not enough data Not enough data Wayfinding Not enough data Not enough data Virtual Keyboard Not enough data Not enough data User Session Management Not enough data Not enough data Customizable User Interface Not enough data Not enough data For Medical Purposes Not enough data Not enough data HIPAA Compliant Not enough data Not enough data Timeout Not enough data Not enough data Customizable Branding Not enough data Not enough data Queue Management Not enough data Not enough data Touch Screen Not enough data Not enough data ID Scanning Not enough data Not enough data Patient Engagement[Hide 99 FeaturesShow 99 Features](javascript:void(0);) 9.4 37 9.6 13 Patient-Centered Functions Online Presence Management 9.3 18 | Verified 9.6(won by 0.3) 9 Patient Feedback Management 9.3 22 | Verified 9.7(won by 0.4) 10 | Verified Patient Portal 9.6 13 | Verified 9.8(won by 0.2) 7 | Verified Patient Communications 9.8(won by 0.2) 19 | Verified 9.6 8 | Verified Integration with Wearables Feature Not Available Feature Not Available Third-Party Integrations Not enough data Not enough data Compliance Management Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Calendar Management Not enough data Not enough data Patient Records Management Not enough data Not enough data Campaign Management Not enough data Not enough data Appointment Management Not enough data Not enough data Self Service Portal Not enough data Not enough data Intake Management Not enough data Not enough data Records Management Not enough data Not enough data Claims Management Not enough data Not enough data Document Management Not enough data Not enough data Invoice Management Not enough data Not enough data Forms Management Not enough data Not enough data Operations Workflow Management 9.3 30 | Verified 9.7(won by 0.4) 12 | Verified Interoperability 9.4 27 | Verified 9.7(won by 0.3) 11 | Verified Digital Intake Forms 9.0 12 | Verified 9.2(won by 0.2) 11 | Verified Engagement Measuring 9.6 21 | Verified 9.7(won by 0.1) 10 | Verified Patient Satisfaction Management 9.5 17 | Verified 9.8(won by 0.3) 8 | Verified EHR Integration 9.3 14 | Verified 9.4(won by 0.1) 8 | Verified IPC Systems Integration Feature Not Available 9.8(won by default) 7 Patient Intake Not enough data Not enough data Patient Engagement Not enough data Not enough data Care Plan Management Not enough data Not enough data Communication Management Not enough data Not enough data Customizable Forms Not enough data Not enough data Care Summaries Not enough data Not enough data EHR-Agnostic Not enough data Not enough data Assessment Management Not enough data Not enough data Social Media Integration Not enough data Not enough data Generative AI AI Text Summarization Not enough data Not enough data Generative AI Not enough data Not enough data Additional Functionality Scheduling Not enough data Not enough data Contact Database Not enough data Not enough data Document Storage Not enough data Not enough data Activity Tracking Not enough data Not enough data AI Copilot Not enough data Not enough data Billing & Invoicing Not enough data Not enough data Customizable Fields Not enough data Not enough data Automated Scheduling Not enough data Not enough data Referral Tracking Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Marketing Automation Not enough data Not enough data Reminders Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Customizable Templates Not enough data Not enough data Mobile Access Not enough data Not enough data Monitoring Not enough data Not enough data Audience Targeting Not enough data Not enough data Live Chat Not enough data Not enough data Task Progress Tracking Not enough data Not enough data Predictive Analytics Not enough data Not enough data Task Scheduling Not enough data Not enough data For Healthcare Not enough data Not enough data Multi-Location Not enough data Not enough data Chat/Messaging Not enough data Not enough data Customizable Reports Not enough data Not enough data HIPAA Compliant Not enough data Not enough data Charting Not enough data Not enough data Forecasting Not enough data Not enough data Patient Education Not enough data Not enough data Electronic Payments Not enough data Not enough data Multi-Language Not enough data Not enough data Patient Questionnaires Not enough data Not enough data Onboarding Not enough data Not enough data Confirmations/Reminders Not enough data Not enough data Appointment Scheduling Not enough data Not enough data Real-Time Data Not enough data Not enough data Sentiment Analysis Not enough data Not enough data Activity Dashboard Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Medication History Not enough data Not enough data Online Refills Not enough data Not enough data Messaging Not enough data Not enough data Video Conferencing Not enough data Not enough data Real-Time Monitoring Not enough data Not enough data API Not enough data Not enough data Prescription Renewal Not enough data Not enough data Customizable Branding Not enough data Not enough data Historical Reporting Not enough data Not enough data Mobile Alerts Not enough data Not enough data Lab Results Not enough data Not enough data Telemedicine Not enough data Not enough data One-to-One Messaging Not enough data Not enough data Patient Monitoring Not enough data Not enough data Health Record Access Not enough data Not enough data Medical Billing Not enough data Not enough data Customer Database Not enough data Not enough data Bill Payment Not enough data Not enough data For Medical Purposes Not enough data Not enough data Electronic Signature Not enough data Not enough data Two-Way Audio & Video Not enough data Not enough data Video Consultations Not enough data Not enough data Secure Messaging Not enough data Not enough data HIPAA Compliant Messaging[Hide 41 FeaturesShow 41 Features](javascript:void(0);) 9.7 34 Not enough data Platform User Authorization - HIPAA Compliant Messaging 9.8(won by default) 29 Not enough data Compliant Texting - HIPAA Compliant Messaging 9.8(won by default) 29 Not enough data Compliant Emailing - HIPAA Compliant Messaging 9.7(won by default) 24 Not enough data Clinical Communication - HIPAA Compliance 9.7(won by default) 26 Not enough data HIPAA Compliance - HIPAA Compliant Messaging 9.7(won by default) 29 Not enough data Operating Systems - HIPAA Compliant Messaging 9.8(won by default) 26 Not enough data Message Lifespan - HIPAA Compliant Messaging 9.4(won by default) 26 Not enough data Workflow Enhancement - HIPAA Compliant Messaging 9.9(won by default) 26 Not enough data PCI Compliance Not enough data Not enough data Additional Functionality Customizable Templates Not enough data Not enough data AI Copilot Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Data Import/Export Not enough data Not enough data Secure Data Storage Not enough data Not enough data Audit Trail Not enough data Not enough data Collaboration Tools Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Drag & Drop Not enough data Not enough data Search/Filter Not enough data Not enough data Archiving & Retention Not enough data Not enough data Vulnerability Scanning Not enough data Not enough data Customizable Reports Not enough data Not enough data Data Security Not enough data Not enough data Self Service Portal Not enough data Not enough data Customizable Forms Not enough data Not enough data For Healthcare Not enough data Not enough data Document Storage Not enough data Not enough data Risk Alerts Not enough data Not enough data API Not enough data Not enough data Generative AI Not enough data Not enough data HIPAA Compliant Not enough data Not enough data Activity Tracking Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Document Templates Not enough data Not enough data Reminders Not enough data Not enough data Compliance Tracking Not enough data Not enough data Version Control Not enough data Not enough data Activity Dashboard Not enough data Not enough data Risk Analysis Not enough data Not enough data Monitoring Not enough data Not enough data Medical Practice Management[Hide 153 FeaturesShow 153 Features](javascript:void(0);) 9.1 18 Not enough data Operations Management Administrative Processes 9.3(won by default) 12 Not enough data Back Office Processes 9.1(won by default) 13 Not enough data Workflow Coordination 9.2(won by default) 14 Not enough data Practice Specialty Support 9.0(won by default) 14 Not enough data Added Efficiencies EMR/EHR 9.4(won by default) 12 Not enough data Compliance 9.4(won by default) 13 Not enough data Medical Billing 8.6(won by default) 7 Not enough data Patient Information Management 9.1(won by default) 13 Not enough data Medical Billing Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Data Integration Not enough data Not enough data Tax Management Not enough data Not enough data Expense Management Not enough data Not enough data Claims Management Not enough data Not enough data Fixed Asset Management Not enough data Not enough data Materials Management Not enough data Not enough data Cash Management Not enough data Not enough data Workflow Management Not enough data Not enough data Subscription Management Not enough data Not enough data Invoice Management Not enough data Not enough data Audit Management Not enough data Not enough data Availability Management Not enough data Not enough data Employee Management Not enough data Not enough data Insurance Management Not enough data Not enough data Practice Management Not enough data Not enough data Care Plan Management Not enough data Not enough data Appointment Management Not enough data Not enough data Compliance Management Not enough data Not enough data Records Management Not enough data Not enough data Document Management Not enough data Not enough data Calendar Management Not enough data Not enough data Assessment Management Not enough data Not enough data Template Management Not enough data Not enough data Patient Records Management Not enough data Not enough data Inventory Management Not enough data Not enough data Communication Management Not enough data Not enough data EMR/EHR Not enough data Not enough data Forms Management Not enough data Not enough data Contact Management Not enough data Not enough data Accounting Integration Not enough data Not enough data Out-Patient Management Not enough data Not enough data Payroll Management Not enough data Not enough data Physician Management Not enough data Not enough data Registration Management Not enough data Not enough data Task Management Not enough data Not enough data Policy Management Not enough data Not enough data Revenue Management Not enough data Not enough data In-Patient Management Not enough data Not enough data Lab Information Management Not enough data Not enough data Bed Management Not enough data Not enough data Patient Flow Management Not enough data Not enough data Vaccine Management Not enough data Not enough data Financial Management Not enough data Not enough data Telemedicine Integration Not enough data Not enough data Additional Functionality Compliance Tracking Not enough data Not enough data Self Service Portal Not enough data Not enough data Document Storage Not enough data Not enough data Activity Tracking Not enough data Not enough data Charting Not enough data Not enough data Reporting & Statistics Not enough data Not enough data API Not enough data Not enough data HIPAA Compliant Not enough data Not enough data Activity Dashboard Not enough data Not enough data Appointment Scheduling Not enough data Not enough data Customizable Reports Not enough data Not enough data Real-Time Updates Not enough data Not enough data E-Prescribing Not enough data Not enough data Scheduling Not enough data Not enough data Pharmacy Not enough data Not enough data Generative AI Not enough data Not enough data AI Copilot Not enough data Not enough data Real-Time Data Not enough data Not enough data Data Import/Export Not enough data Not enough data Client Portal Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Automated Scheduling Not enough data Not enough data Multi-Location Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Order Entry Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Customizable Templates Not enough data Not enough data Reminders Not enough data Not enough data Project Accounting Not enough data Not enough data Medical Coding Not enough data Not enough data Payment Processing Not enough data Not enough data Payment Reconciliation Not enough data Not enough data Approval Process Control Not enough data Not enough data Revenue Recognition Not enough data Not enough data Resource Allocation & Planning Not enough data Not enough data General Ledger Not enough data Not enough data Mobile Access Not enough data Not enough data Purchasing & Receiving Not enough data Not enough data For Medical Purposes Not enough data Not enough data Secure Data Storage Not enough data Not enough data Financial Reporting Not enough data Not enough data Accounts Payable Not enough data Not enough data Accounts Receivable Not enough data Not enough data Budgeting/Forecasting Not enough data Not enough data Financial Analysis Not enough data Not enough data Electronic Payments Not enough data Not enough data Patient Scheduling Not enough data Not enough data Live Chat Not enough data Not enough data Patient Engagement Not enough data Not enough data Physician Scheduling Not enough data Not enough data Multi-Physician Not enough data Not enough data Patient Portal Not enough data Not enough data Telemedicine Not enough data Not enough data Insurance Eligibility Verification Not enough data Not enough data Claims Scrubbing Not enough data Not enough data Patient Intake Not enough data Not enough data Clinic Interoperability Not enough data Not enough data SOAP notes Not enough data Not enough data Billing & Invoicing Not enough data Not enough data Task Scheduling Not enough data Not enough data Chat/Messaging Not enough data Not enough data Goal Setting/Tracking Not enough data Not enough data For Occupational Therapists Not enough data Not enough data Progress Tracking Not enough data Not enough data Progress Reports Not enough data Not enough data Mobile Alerts Not enough data Not enough data Customizable Forms Not enough data Not enough data Drag & Drop Not enough data Not enough data Waiting Time Tracking Not enough data Not enough data Document Templates Not enough data Not enough data Patient Monitoring Not enough data Not enough data Customer Database Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Monitoring Not enough data Not enough data Patient Location Tracking Not enough data Not enough data SMS Messaging Not enough data Not enough data Contact Database Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Real-Time Monitoring Not enough data Not enough data Clinical Notes Not enough data Not enough data Credit Card Processing Not enough data Not enough data Growth Charts Not enough data Not enough data Scheduled/Automated Reports Not enough data Not enough data Immunization & Allergy Tracking Not enough data Not enough data Medical History Records Not enough data Not enough data Treatment Planning Not enough data Not enough data Coding Assistance Not enough data Not enough data Email Reminders Not enough data Not enough data Availability Indicator Not enough data Not enough data For Podiatrists Not enough data Not enough data Online Intake Forms Not enough data Not enough data Customizable Fields Not enough data Not enough data Imaging and X-rays Not enough data Not enough data Calendar Sync Not enough data Not enough data Customizable Branding Not enough data Not enough data Facility Scheduling Not enough data Not enough data Referral Tracking Not enough data Not enough data For Speech Therapists Not enough data Not enough data Historical Reporting Not enough data Not enough data Show 7 feature categories with incomplete data Patient Scheduling[Hide 41 FeaturesShow 41 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality Patient Records Management Not enough data Not enough data Pre-Appointment Screening Not enough data Not enough data EMR/EHR Not enough data Not enough data Calendar Management Not enough data Not enough data Third-Party Integrations Not enough data Not enough data SMS Messaging Not enough data Not enough data Customizable Branding Not enough data Not enough data Broadcast Messaging Not enough data Not enough data Commenting/Notes Not enough data Not enough data Cancellation Management Not enough data Not enough data Room Scheduling Not enough data Not enough data Billing & Invoicing Not enough data Not enough data Email Marketing Not enough data Not enough data Faculty/Staff Management Not enough data Not enough data Recurring Appointments Not enough data Not enough data AI Copilot Not enough data Not enough data Multiple Appointment Types Not enough data Not enough data API Not enough data Not enough data Alerts/Notifications Not enough data Not enough data No-Show Tracking Not enough data Not enough data Patient Portal Not enough data Not enough data Multi-Physician Not enough data Not enough data Payment Processing Not enough data Not enough data Wait List Management Not enough data Not enough data Electronic Signature Not enough data Not enough data Task Management Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Patient Communications Not enough data Not enough data HIPAA Compliant Not enough data Not enough data Prescription Renewal Not enough data Not enough data Patient Questionnaires Not enough data Not enough data Insurance Eligibility Verification Not enough data Not enough data Patient Intake Not enough data Not enough data Multi-Location Not enough data Not enough data Virtual Meetings Not enough data Not enough data Approval Process Control Not enough data Not enough data Check-in/Check-out Not enough data Not enough data Mobile Access Not enough data Not enough data Generative AI Not enough data Not enough data Reminders Not enough data Not enough data Online Scheduling Not enough data Not enough data Patient Relationship Management (PRM)[Hide 75 FeaturesShow 75 Features](javascript:void(0);) Not enough data Not enough data Information Flow Patient Case Management Feature Not Available Not enough data Referrals Management Not enough data Not enough data Records Management Feature Not Available Not enough data Campaign Management Not enough data Not enough data Forms Management Not enough data Not enough data Patient Experience Dashboards & Reporting Feature Not Available Not enough data Team Management Feature Not Available Not enough data Secure Communications Not enough data Not enough data Patient Experience Management Not enough data Not enough data Historical Reporting Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Discharge Management Not enough data Not enough data Invoice Management Not enough data Not enough data Registration Management Not enough data Not enough data Admissions Management Not enough data Not enough data Booking Management Not enough data Not enough data Calendar Management Not enough data Not enough data Claims Management Not enough data Not enough data Appointment Management Not enough data Not enough data Communication Management Not enough data Not enough data Workflow Management Not enough data Not enough data Email Management Not enough data Not enough data Contact Management Not enough data Not enough data Document Management Not enough data Not enough data Pipeline Management Not enough data Not enough data Lead Management Not enough data Not enough data Task Management Not enough data Not enough data Client Management Not enough data Not enough data Additional Functionality Scheduling Not enough data Not enough data Contact Database Not enough data Not enough data Document Storage Not enough data Not enough data Activity Tracking Not enough data Not enough data AI Copilot Not enough data Not enough data Billing & Invoicing Not enough data Not enough data Customizable Fields Not enough data Not enough data Automated Scheduling Not enough data Not enough data Referral Tracking Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Marketing Automation Not enough data Not enough data Reminders Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Customizable Templates Not enough data Not enough data Mobile Access Not enough data Not enough data Monitoring Not enough data Not enough data Audience Targeting Not enough data Not enough data Live Chat Not enough data Not enough data Task Progress Tracking Not enough data Not enough data Predictive Analytics Not enough data Not enough data Task Scheduling Not enough data Not enough data For Healthcare Not enough data Not enough data Multi-Location Not enough data Not enough data Chat/Messaging Not enough data Not enough data Customizable Reports Not enough data Not enough data HIPAA Compliant Not enough data Not enough data Charting Not enough data Not enough data Forecasting Not enough data Not enough data Client Portal Not enough data Not enough data Mobile Alerts Not enough data Not enough data Customizable Forms Not enough data Not enough data Drag & Drop Not enough data Not enough data Waiting Time Tracking Not enough data Not enough data Document Templates Not enough data Not enough data Patient Monitoring Not enough data Not enough data Patient Intake Not enough data Not enough data Customer Database Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Patient Location Tracking Not enough data Not enough data SMS Messaging Not enough data Not enough data API Not enough data Not enough data Self Service Portal Not enough data Not enough data Electronic Payments Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Real-Time Monitoring Not enough data Not enough data Patient Scheduling Not enough data Not enough data Generative AI Not enough data Not enough data Revenue Cycle Management[Hide 55 FeaturesShow 55 Features](javascript:void(0);) Not enough data Not enough data Clinical Compliance - Revenue Cycle Management (RCM) Not enough data Feature Not Available Software Integrations - Revenue Cycle Management (RCM) Not enough data Not enough data Task Automation - Revenue Cycle Management (RCM) Not enough data Not enough data ICD-10 Compliance Not enough data Not enough data Sarbanes-Oxley Compliance Not enough data Not enough data Invoice Management Not enough data Not enough data Workflow Management Not enough data Not enough data Financial Management Not enough data Not enough data Denial Management Not enough data Not enough data Cash Flow Management Not enough data Not enough data User Management Not enough data Not enough data Claims Management Not enough data Not enough data Financial Billing Automation - Revenue Cycle Management (RCM) Not enough data Not enough data Clearinghouse Integration - Revenue Cycle Management (RCM) Not enough data Not enough data Claims Management - Revenue Cycle Management (RCM) Not enough data Not enough data Medical Billing Not enough data Not enough data Recurring/Subscription Billing Not enough data Not enough data Reimbursement Management Not enough data Not enough data Insurance Eligibility Verification Not enough data Not enough data EHR/EMR Integration Not enough data Not enough data Additional Functionality Claims Tracking Not enough data Not enough data Task Scheduling Not enough data Not enough data Revenue Recognition Not enough data Not enough data Audit Trail Not enough data Not enough data Customizable Reports Not enough data Not enough data Remittance Advice Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Accounts Receivable Not enough data Not enough data AI Copilot Not enough data Not enough data For Healthcare Not enough data Not enough data Payment Collection Not enough data Not enough data Dashboard Creation Not enough data Not enough data Transaction History Not enough data Not enough data Data Verification Not enough data Not enough data Document Storage Not enough data Not enough data API Not enough data Not enough data Forecasting Not enough data Not enough data Claims Scrubbing Not enough data Not enough data Revenue Management Not enough data Not enough data Payment Processing Not enough data Not enough data Generative AI Not enough data Not enough data Monitoring Not enough data Not enough data Customer History Not enough data Not enough data Credit Card Processing Not enough data Not enough data Search/Filter Not enough data Not enough data Electronic Payments Not enough data Not enough data Charting Not enough data Not enough data Patient Portal Not enough data Not enough data HIPAA Compliant Not enough data Not enough data Pre-Registration Not enough data Not enough data Patient Intake Not enough data Not enough data Customer Database Not enough data Not enough data Batch Processing Not enough data Not enough data Reminders Not enough data Not enough data Patient Scheduling Not enough data Not enough data Clinical Documentation[Hide 9 FeaturesShow 9 Features](javascript:void(0);) Not enough data Not enough data Operations Workflow Optimization - Clinical Documentation Not enough data Not enough data EHR Integration - Clinical Documentation Not enough data Not enough data Clinical Communication - Clinical Documentation Not enough data Not enough data Transcription Automation - Clinical Documentation Not enough data Not enough data CDI Training - Clinical Documentation Not enough data Not enough data Clinical Data Exchange - Clinical Documentation Not enough data Not enough data Document Access - Clinical Documentation Not enough data Not enough data Digitization - Clinical Documentation Not enough data Not enough data Generative AI AI Text Summarization Not enough data Not enough data Referral Management[Hide 7 FeaturesShow 7 Features](javascript:void(0);) Not enough data Not enough data Data Management EHR Integration Not enough data Not enough data Referral Insight Not enough data Not enough data Referral Database Not enough data Not enough data Data Sharing Not enough data Not enough data Visibility Scheduler Not enough data Not enough data Source Tracking Not enough data Not enough data Referral Tracking Not enough data Not enough data Medical Billing[Hide 48 FeaturesShow 48 Features](javascript:void(0);) Not enough data Not enough data Agentic AI - Medical Billing Natural Language Interaction Not enough data Not enough data Additional Functionality Workflow Management Not enough data Not enough data Charting Not enough data Not enough data Practice Management Not enough data Not enough data Secure Data Storage Not enough data Not enough data Customizable Dashboard Not enough data Not enough data Generative AI Not enough data Not enough data Scheduling Not enough data Not enough data Invoice History Not enough data Not enough data HIPAA Compliant Not enough data Not enough data Electronic Payments Not enough data Not enough data Online Intake Forms Not enough data Not enough data Dunning Management Not enough data Not enough data Records Management Not enough data Not enough data Reminders Not enough data Not enough data Credit Card Processing Not enough data Not enough data Accounting Not enough data Not enough data Document Management Not enough data Not enough data E-Prescribing Not enough data Not enough data Remittance Advice Not enough data Not enough data PACS Integration Not enough data Not enough data Customizable Templates Not enough data Not enough data Historical Reporting Not enough data Not enough data Compliance Tracking Not enough data Not enough data Billing & Invoicing Not enough data Not enough data Claims Management Not enough data Not enough data Data Import/Export Not enough data Not enough data Live Chat Not enough data Not enough data Code & Charge Entry Not enough data Not enough data Financial Management Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Claims Scrubbing Not enough data Not enough data Quotes/Estimates Not enough data Not enough data Activity Dashboard Not enough data Not enough data Customizable Reports Not enough data Not enough data API Not enough data Not enough data Self Service Portal Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Appointment Management Not enough data Not enough data Insurance Eligibility Verification Not enough data Not enough data Real-Time Data Not enough data Not enough data Forms Management Not enough data Not enough data AI Copilot Not enough data Not enough data Revenue Management Not enough data Not enough data Multi-Location Not enough data Not enough data Payment Collection Not enough data Not enough data Customer Database Not enough data Not enough data Calendar Management Not enough data Not enough data AI Patient Engagement & Operations[Hide 14 FeaturesShow 14 Features](javascript:void(0);) Not enough data Not enough data Patient Communication & Engagement Personalized Patient Outreach Not enough data Not enough data Intelligent Chatbots & Virtual Assistants Not enough data Not enough data Two-Way Patient Messaging Not enough data Not enough data AI-Powered Appointment Reminders Not enough data Not enough data Scheduling & Access Optimization Self-Service Appointment Scheduling Not enough data Not enough data Digital Intake & Pre-Visit Forms Not enough data Not enough data AI-Based Scheduling Optimization Not enough data Not enough data Waitlist & Cancellation Management Not enough data Not enough data Care Coordination & Automation Risk Stratification & Patient Prioritization Not enough data Not enough data Automated Care Pathway Guidance Not enough data Not enough data Referral Management Not enough data Not enough data Operational Intelligence & Integration Predictive No-Show Analytics Not enough data Not enough data EHR & Practice Management Integration Not enough data Not enough data Operational Performance Dashboards Not enough data Not enough data User Insights Reviewers' Company Size [![Luma Health](https://images.g2crowd.com/uploads/product/hd_favicon/3de399aee762161e0d1d991d08df1cab/luma-health.svg "Luma Health")](https://www.g2.com/products/luma-health/reviews) Luma Health Small-Business(50 or fewer emp.) 39.5% Mid-Market(51-1000 emp.) 55.6% Enterprise(\> 1000 emp.) 4.9% [![Phreesia](https://images.g2crowd.com/uploads/product/hd_favicon/b126fc1ec31e9c8e50a577550118697e/phreesia.svg "Phreesia")](https://www.g2.com/products/phreesia/reviews) Phreesia Small-Business(50 or fewer emp.) 56.8% Mid-Market(51-1000 emp.) 36.4% Enterprise(\> 1000 emp.) 6.8% Small-Business (50 or fewer emp.) 39.5% 56.8% Mid-Market (51-1000 emp.) 55.6% 36.4% Enterprise (\> 1000 emp.) 4.9% 6.8% Reviewers' Industry [![Luma Health](https://images.g2crowd.com/uploads/product/hd_favicon/3de399aee762161e0d1d991d08df1cab/luma-health.svg "Luma Health")](https://www.g2.com/products/luma-health/reviews) Luma Health Medical Practice 43.2% Hospital & Health Care 34.6% Health, Wellness and Fitness 14.8% Pharmaceuticals 1.2% Mental Health Care 1.2% Other 4.9% [![Phreesia](https://images.g2crowd.com/uploads/product/hd_favicon/b126fc1ec31e9c8e50a577550118697e/phreesia.svg "Phreesia")](https://www.g2.com/products/phreesia/reviews) Phreesia Hospital & Health Care 45.5% Medical Practice 34.1% Health, Wellness and Fitness 13.6% Accounting 4.5% Human Resources 2.3% Other 0.0% FAQs ## Luma Health vs Phreesia FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between Phreesia vs Luma Health? Luma Health stands out from Phreesia with a significantly higher G2 rating, stronger support and setup scores, and a focus on automation and communication, while Phreesia's top strength is ease of use. | | [Phreesia](https://www.g2.com/products/phreesia/reviews) | [Luma Health](https://www.g2.com/products/luma-health/reviews) | | --- | --- | --- | | G2 Rating (reviews) | 3.9/5 (45 reviews) | 4.8/5 (84 reviews) | | Largest Segment | Mid-Market | Small-Business | | Ease of Setup score | 7.7 | 9.0 | | Quality of Support score | 8.2 | 9.5 | | Top Reviewer-Cited Strength | Ease of Use (8 all-time mentions) | Automation, Communication, Ease of Use (1 all-time mention each) | ### How do the pricing models of Phreesia and Luma Health compare? Luma Health is rated higher for value, with reviewers expressing greater satisfaction with its pricing and cost structure compared to Phreesia. - **Phreesia:** In recent reviews, several buyers express concerns about upselling, contract terms, and provider-based pricing, noting that costs can escalate if not carefully managed. - **Luma Health:** Reviewers highlight that while Luma Health may be more costly than some options, its automation and reduced administrative burden justify the investment for many practices. - **Switching reasons:** Recent Phreesia reviewers mention switching due to dissatisfaction with contract renewals and unexpected charges tied to provider counts. ### What are the best alternatives to Phreesia and Luma Health? The top three alternatives to Phreesia and Luma Health are Artera, Solutionreach, and Weave. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Phreesia](https://www.g2.com/products/phreesia/reviews) | 3.9/5 (45 reviews) | Mid-Market | Reviewers cite concerns about upselling and provider-based pricing | Ease of Use (8 all-time mentions) | | [Luma Health](https://www.g2.com/products/luma-health/reviews) | 4.8/5 (84 reviews) | Small-Business | Reviewers note higher cost but strong value from automation | Automation, Communication, Ease of Use (1 all-time mention each) | | [Artera](https://www.g2.com/products/artera/reviews) | 4.8/5 (100 reviews) | — | — | — | | [Solutionreach](https://www.g2.com/products/solutionreach/reviews) | 4.3/5 (169 reviews) | Small-Business | — | — | | [Weave](https://www.g2.com/products/weave-weave/reviews) | 4.6/5 (433 reviews) | Small-Business | — | — | ### Which Patient Engagement features should I prioritize when comparing Phreesia and Luma Health? Buyers comparing Phreesia and Luma Health should prioritize Patient Communications, Ease of Use, Automation, Customizability, and Integration capabilities. - **Patient Communications:** Phreesia (3 all-time mentions), Luma Health (1 all-time mention) - **Ease of Use:** Phreesia (7.8 score, 8 all-time mentions), Luma Health (9.5 score, 1 all-time mention) - **Automation:** Luma Health (1 all-time mention), not cited for Phreesia - **Customizability:** Phreesia (2 all-time mentions), Luma Health (1 all-time mention) - **Integrations:** Phreesia (3 all-time mentions), not cited for Luma Health ### What are the pros and cons of Phreesia vs Luma Health? Phreesia's headline strength is ease of use, while Luma Health's is automation and communication. - **Phreesia strengths:** Ease of Use (8 all-time mentions), Time-saving (6), Customer Support (4), Features (4), Efficiency (3), Implementation Ease (3), Integrations (3), Patient Communication (3), Customizability (2), Dashboard Usability (2), EMR Integration (2) - **Phreesia trade-offs:** Learning Curve (3), Technical Issues (3), Training Deficiency (3), Difficult Setup (2) - **Luma Health strengths:** Automation (1), Communication (1), Comprehensive Features (1), Customer Support (1), Customizability (1), Ease of Use (1), Efficiency (1), Flexibility (1), Messaging Management (1), Patient Care (1), Patient Communication (1) - **Luma Health trade-offs:** Complex Interface (1), Data Management (1), Incomplete Data (1), Not User-Friendly (1) ### Is Phreesia or Luma Health better for small businesses? Luma Health is the better fit for small businesses, as it is most popular in the Small-Business segment and receives strong positive sentiment from reviewers in that segment. - **Phreesia:** Most popular in the Mid-Market segment, with reviewers noting ease of use and efficiency but also citing concerns about pricing and contract structure for smaller practices. - **Luma Health:** Most popular in the Small-Business segment, with reviewers highlighting ease of use, automation, and strong customer support as key benefits for small practices. ### Which Patient Engagement platform has better integrations? Phreesia is favored for integrations, with multiple reviewer mentions, while Luma Health has no reviewer-cited integration mentions. - **Phreesia:** Integrations cited in 3 all-time reviews, including with Athena and OncoEMR. - **Luma Health:** No reviewer-cited integrations. ### How do Phreesia and Luma Health compare on customer support? Luma Health outperforms Phreesia on Quality of Support by a material margin, with a 1.3-point higher score (9.5 vs 8.2). - **Phreesia:** Reviewers mention knowledgeable and responsive support, but also note occasional slow responses and issues with training quality. - **Luma Health:** Reviewers consistently praise customer support as attentive, solution-oriented, and highly responsive, with multiple mentions of support exceeding expectations. ### Which is easier to implement, Phreesia or Luma Health? Luma Health is easier to implement than Phreesia, with a 1.3-point higher Ease of Setup score (9.0 vs 7.7). - **Phreesia:** Reviewers describe a generally smooth setup process but mention a learning curve, occasional technical issues, and the need for more structured training. - **Luma Health:** Reviewers highlight intuitive onboarding, minimal training required, and efficient implementation, especially for small practices. ### Which product has better Patient Communications? Luma Health is rated higher for Patient Communications, with a stronger dimension score and positive reviewer sentiment. - **Phreesia:** Patient Communication cited in 3 all-time reviews; Ease of Use score 7.8. - **Luma Health:** Patient Communication cited in 1 all-time review; Ease of Use score 9.5; reviewers highlight texting, reminders, and broadcast messaging as key strengths. Alternatives **Luma Health Alternatives** ![Artera](https://images.g2crowd.com/uploads/product/hd_favicon/c619a60f8a657ea0d68d754fc42864d3/artera.svg "Artera") [ Artera ](/products/artera/reviews) ![Solutionreach](https://images.g2crowd.com/uploads/product/hd_favicon/acbbbfea6ed9fc6c2400e1b2335818b5/solutionreach.svg "Solutionreach") [ Solutionreach ](/products/solutionreach/reviews) ![Weave](https://images.g2crowd.com/uploads/product/hd_favicon/b409b22ce786b9a3b9e9aaef1169cea0/weave-weave.svg "Weave") [ Weave ](/products/weave-weave/reviews) ![Tebra (previously Kareo + PatientPop)](https://images.g2crowd.com/uploads/product/hd_favicon/d7c200158de895a9f31c2831810135f7/tebra-previously-kareo-patientpop.svg "Tebra (previously Kareo + PatientPop)") [ Tebra (previously Kareo +... ](/products/tebra-previously-kareo-patientpop/reviews) **Phreesia Alternatives** ![Solutionreach](https://images.g2crowd.com/uploads/product/hd_favicon/acbbbfea6ed9fc6c2400e1b2335818b5/solutionreach.svg "Solutionreach") [ Solutionreach ](/products/solutionreach/reviews) ![Weave](https://images.g2crowd.com/uploads/product/hd_favicon/b409b22ce786b9a3b9e9aaef1169cea0/weave-weave.svg "Weave") [ Weave ](/products/weave-weave/reviews) ![Tebra (previously Kareo + PatientPop)](https://images.g2crowd.com/uploads/product/hd_favicon/d7c200158de895a9f31c2831810135f7/tebra-previously-kareo-patientpop.svg "Tebra (previously Kareo + PatientPop)") [ Tebra (previously Kareo +... ](/products/tebra-previously-kareo-patientpop/reviews) ![Clearwave](https://images.g2crowd.com/uploads/product/hd_favicon/112224201b144536216061843f1aeb6e/clearwave.svg "Clearwave") [ Clearwave ](/products/clearwave/reviews) ## Luma Health vs Phreesia When assessing the two solutions, reviewers found Luma Health easier to use, set up, and administer. Reviewers also preferred doing business with Luma Health overall. - Reviewers felt that Luma Health meets the needs of their business better than Phreesia. - When comparing quality of ongoing product support, reviewers felt that Luma Health is the preferred option. - For feature updates and roadmaps, our reviewers preferred the direction of Luma Health over Phreesia.