# Luma Health, Nextech Practice Management vs Solutionreach Comparison | | Luma Health | Nextech Practice Management | Solutionreach | |---|---|---|---| | **Star Rating** | 4.8 out of 5 | 4.1 out of 5 | 4.3 out of 5 | | **Total Reviews** | 84 | 11 | 169 | | **Largest Market Segment** | Mid-Market (55.6% of reviews) | Small-Business (81.8% of reviews) | Small-Business (88.0% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | No pricing available | --- ## Top Pros & Cons ### Luma Health Pros: - Communication (1 reviews) - Customer Communication (1 reviews) ### Nextech Practice Management **Not enough data** ### Solutionreach Pros: - Appointment Scheduling (1 reviews) - Client Management (1 reviews) Cons: - Frequent Updates (1 reviews) - Inconvenience (1 reviews) --- ## Ratings Comparison | Rating | Luma Health | Nextech Practice Management | Solutionreach | |---|---|---|---| | **Meets Requirements** | 9.5 (53 reviews) | 8.5 (9 reviews) | 8.7 (152 reviews) | | **Ease of Use** | 9.5 (53 reviews) | 8.9 (9 reviews) | 8.7 (152 reviews) | | **Ease of Setup** | 9.0 (34 reviews) | Not enough data | 8.2 (91 reviews) | | **Ease of Admin** | 9.3 (34 reviews) | Not enough data | 8.6 (94 reviews) | | **Quality of Support** | 9.5 (55 reviews) | 7.7 (8 reviews) | 8.4 (150 reviews) | | **Has the product been a good partner in doing business?** | 9.7 (35 reviews) | Not enough data | 8.4 (93 reviews) | | **Product Direction (% positive)** | 10.0 (52 reviews) | 7.4 (9 reviews) | 8.5 (143 reviews) | --- ## Pricing ### Luma Health #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Nextech Practice Management #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Solutionreach #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Patient Relationship Management (PRM) | Product | Score | Reviews | |---|---|---| | **Luma Health** | N/A | N/A | | **Nextech Practice Management** | N/A | N/A | | **Solutionreach** | 8.6/10 | 12 | #### Information Flow | Feature | Luma Health | Nextech Practice Management | Solutionreach | |---|---|---|---| | **Patient Case Management** | Feature Not Available | Not enough data | Feature Not Available | | **Referrals Management** | Not enough data | Not enough data | Feature Not Available | | **Records Management** | Feature Not Available | Not enough data | Feature Not Available | #### Patient Experience | Feature | Luma Health | Nextech Practice Management | Solutionreach | |---|---|---|---| | **Dashboards & Reporting** | Feature Not Available | Not enough data | 8.2 (11 reviews) | | **Team Management** | Feature Not Available | Not enough data | 8.7 (9 reviews) | | **Secure Communications** | Not enough data | Not enough data | 9.2 (12 reviews) | | **Patient Experience Management** | Not enough data | Not enough data | 8.3 (10 reviews) | ### Revenue Cycle Management | Product | Score | Reviews | |---|---|---| | **Luma Health** | N/A | N/A | | **Nextech Practice Management** | N/A | N/A | | **Solutionreach** | N/A | N/A | #### Clinical | Feature | Luma Health | Nextech Practice Management | Solutionreach | |---|---|---|---| | **Compliance - Revenue Cycle Management (RCM)** | Not enough data | Not enough data | Not enough data | | **Software Integrations - Revenue Cycle Management (RCM)** | Not enough data | Not enough data | Not enough data | | **Task Automation - Revenue Cycle Management (RCM)** | Not enough data | Not enough data | Not enough data | #### Financial | Feature | Luma Health | Nextech Practice Management | Solutionreach | |---|---|---|---| | **Billing Automation - Revenue Cycle Management (RCM)** | Not enough data | Not enough data | Not enough data | | **Clearinghouse Integration - Revenue Cycle Management (RCM)** | Not enough data | Not enough data | Not enough data | | **Claims Management - Revenue Cycle Management (RCM)** | Not enough data | Not enough data | Not enough data | ### HIPAA Compliant Messaging | Product | Score | Reviews | |---|---|---| | **Luma Health** | 9.7/10 | 34 | | **Nextech Practice Management** | N/A | N/A | | **Solutionreach** | 9.0/10 | 13 | #### Platform | Feature | Luma Health | Nextech Practice Management | Solutionreach | |---|---|---|---| | **User Authorization - HIPAA Compliant Messaging** | 9.8 (29 reviews) | Not enough data | 8.8 (12 reviews) | | **Compliant Texting - HIPAA Compliant Messaging** | 9.8 (29 reviews) | Not enough data | 8.8 (13 reviews) | | **Compliant Emailing - HIPAA Compliant Messaging** | 9.7 (24 reviews) | Not enough data | 9.4 (9 reviews) | | **Clinical Communication - HIPAA Compliance** | 9.7 (26 reviews) | Not enough data | 8.9 (9 reviews) | | **HIPAA Compliance - HIPAA Compliant Messaging** | 9.7 (29 reviews) | Not enough data | 8.6 (11 reviews) | | **Operating Systems - HIPAA Compliant Messaging** | 9.8 (26 reviews) | Not enough data | 8.8 (11 reviews) | | **Message Lifespan - HIPAA Compliant Messaging** | 9.4 (26 reviews) | Not enough data | 9.7 (10 reviews) | | **Workflow Enhancement - HIPAA Compliant Messaging** | 9.9 (26 reviews) | Not enough data | 9.3 (10 reviews) | ### Patient Case Management | Product | Score | Reviews | |---|---|---| | **Luma Health** | N/A | N/A | | **Nextech Practice Management** | N/A | N/A | | **Solutionreach** | N/A | N/A | #### Data Collection | Feature | Luma Health | Nextech Practice Management | Solutionreach | |---|---|---|---| | **Patient Data Aggregation - Patient Case Management** | Not enough data | Not enough data | Not enough data | | **Patient Data Management - Patient Case Management** | Not enough data | Not enough data | Not enough data | | **Clinical Communication and Collaboration - Patient Case Management** | Not enough data | Not enough data | Not enough data | | **Utilization Management - Patient Case Management** | Not enough data | Not enough data | Not enough data | ### Patient Intake | Product | Score | Reviews | |---|---|---| | **Luma Health** | 9.4/10 | 17 | | **Nextech Practice Management** | N/A | N/A | | **Solutionreach** | 7.6/10 | 17 | #### Patient Convenience | Feature | Luma Health | Nextech Practice Management | Solutionreach | |---|---|---|---| | **Tablets and Kiosks** | 9.4 (6 reviews) | Not enough data | Feature Not Available | | **Payment Collection** | 9.2 (6 reviews) | Not enough data | 6.5 (9 reviews) | | **Form Workflow** | 9.5 (11 reviews) | Not enough data | Feature Not Available | | **Patient Check-in** | 9.8 (9 reviews) | Not enough data | 7.8 (12 reviews) | | **Mobile Patient Intake** | 9.5 (11 reviews) | Not enough data | 8.1 (12 reviews) | #### Administration | Feature | Luma Health | Nextech Practice Management | Solutionreach | |---|---|---|---| | **Patient Data Transfer** | 9.4 (12 reviews) | Not enough data | 6.9 (12 reviews) | | **HIPAA Compliance** | 9.8 (14 reviews) | Not enough data | 8.1 (16 reviews) | | **Insurance Credentialing** | 9.2 (6 reviews) | Not enough data | Feature Not Available | | **ID Verification** | 8.9 (6 reviews) | Not enough data | Feature Not Available | | **Appointment Scheduler Integration** | 9.0 (12 reviews) | Not enough data | 8.2 (12 reviews) | | **E-Signature** | 9.5 (7 reviews) | Not enough data | Feature Not Available | ### Patient Engagement | Product | Score | Reviews | |---|---|---| | **Luma Health** | 9.4/10 | 37 | | **Nextech Practice Management** | N/A | N/A | | **Solutionreach** | 8.3/10 | 34 | #### Patient-Centered Functions | Feature | Luma Health | Nextech Practice Management | Solutionreach | |---|---|---|---| | **Online Presence Management** | 9.3 (18 reviews) ✓ Verified | Not enough data | 8.0 (23 reviews) | | **Patient Feedback Management** | 9.3 (22 reviews) ✓ Verified | Not enough data | 8.4 (25 reviews) | | **Patient Portal** | 9.6 (13 reviews) ✓ Verified | Not enough data | Feature Not Available | | **Patient Communications** | 9.8 (19 reviews) ✓ Verified | Not enough data | 8.6 (22 reviews) ✓ Verified | | **Integration with Wearables** | Feature Not Available | Not enough data | Feature Not Available | #### Operations | Feature | Luma Health | Nextech Practice Management | Solutionreach | |---|---|---|---| | **Workflow Management** | 9.3 (30 reviews) ✓ Verified | Not enough data | 8.3 (22 reviews) ✓ Verified | | **Interoperability** | 9.4 (27 reviews) ✓ Verified | Not enough data | 8.1 (26 reviews) ✓ Verified | | **Digital Intake Forms** | 9.0 (12 reviews) ✓ Verified | Not enough data | 7.8 (20 reviews) ✓ Verified | | **Engagement Measuring** | 9.6 (21 reviews) ✓ Verified | Not enough data | 8.4 (21 reviews) | | **Patient Satisfaction Management** | 9.5 (17 reviews) ✓ Verified | Not enough data | 8.5 (18 reviews) ✓ Verified | | **EHR Integration** | 9.3 (14 reviews) ✓ Verified | Not enough data | 8.3 (12 reviews) ✓ Verified | | **IPC Systems Integration** | Feature Not Available | Not enough data | Feature Not Available | #### Generative AI | Feature | Luma Health | Nextech Practice Management | Solutionreach | |---|---|---|---| | **AI Text Summarization** | Not enough data | Not enough data | Not enough data | ### Medical Practice Management | Product | Score | Reviews | |---|---|---| | **Luma Health** | 9.1/10 | 18 | | **Nextech Practice Management** | N/A | N/A | | **Solutionreach** | N/A | N/A | #### Operations Management | Feature | Luma Health | Nextech Practice Management | Solutionreach | |---|---|---|---| | **Administrative Processes** | 9.3 (12 reviews) | Not enough data | Not enough data | | **Back Office Processes** | 9.1 (13 reviews) | Not enough data | Not enough data | | **Workflow Coordination** | 9.2 (14 reviews) | Not enough data | Not enough data | | **Practice Specialty Support** | 9.0 (14 reviews) | Not enough data | Not enough data | #### Added Efficiencies | Feature | Luma Health | Nextech Practice Management | Solutionreach | |---|---|---|---| | **Integration with EHRs** | 9.4 (12 reviews) | Not enough data | Not enough data | | **Compliance** | 9.4 (13 reviews) | Not enough data | Not enough data | | **Integration with Billing Software** | 8.6 (7 reviews) | Not enough data | Not enough data | | **Patient Information Management** | 9.1 (13 reviews) | Not enough data | Not enough data | ### AI Patient Engagement & Operations | Product | Score | Reviews | |---|---|---| | **Luma Health** | N/A | N/A | | **Nextech Practice Management** | N/A | N/A | | **Solutionreach** | N/A | N/A | #### Patient Communication & Engagement | Feature | Luma Health | Nextech Practice Management | Solutionreach | |---|---|---|---| | **Personalized Patient Outreach** | Not enough data | Not enough data | Not enough data | | **Intelligent Chatbots & Virtual Assistants** | Not enough data | Not enough data | Not enough data | | **Two-Way Patient Messaging** | Not enough data | Not enough data | Not enough data | | **AI-Powered Appointment Reminders** | Not enough data | Not enough data | Not enough data | #### Scheduling & Access Optimization | Feature | Luma Health | Nextech Practice Management | Solutionreach | |---|---|---|---| | **Self-Service Appointment Scheduling** | Not enough data | Not enough data | Not enough data | | **Digital Intake & Pre-Visit Forms** | Not enough data | Not enough data | Not enough data | | **AI-Based Scheduling Optimization** | Not enough data | Not enough data | Not enough data | | **Waitlist & Cancellation Management** | Not enough data | Not enough data | Not enough data | #### Care Coordination & Automation | Feature | Luma Health | Nextech Practice Management | Solutionreach | |---|---|---|---| | **Risk Stratification & Patient Prioritization** | Not enough data | Not enough data | Not enough data | | **Automated Care Pathway Guidance** | Not enough data | Not enough data | Not enough data | | **Referral Management** | Not enough data | Not enough data | Not enough data | #### Operational Intelligence & Integration | Feature | Luma Health | Nextech Practice Management | Solutionreach | |---|---|---|---| | **Predictive No-Show Analytics** | Not enough data | Not enough data | Not enough data | | **EHR & Practice Management Integration** | Not enough data | Not enough data | Not enough data | | **Operational Performance Dashboards** | Not enough data | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Patient Engagement Software](https://www.g2.com/categories/patient-engagement) **Unique to Luma Health (6):** [Patient Intake Software](https://www.g2.com/categories/patient-intake), [HIPAA Compliant Messaging Software](https://www.g2.com/categories/hipaa-compliant-messaging), [Medical Practice Management Software](https://www.g2.com/categories/medical-practice-management), [Patient Scheduling Software](https://www.g2.com/categories/patient-scheduling), [Patient Relationship Management (PRM) Software](https://www.g2.com/categories/patient-relationship-management-prm), [AI Patient Engagement & Operations Software](https://www.g2.com/categories/ai-patient-engagement-operations) **Unique to Nextech Practice Management (2):** [Medical Practice Management Software](https://www.g2.com/categories/medical-practice-management), [Revenue Cycle Management Software](https://www.g2.com/categories/revenue-cycle-management) **Unique to Solutionreach (5):** [Patient Intake Software](https://www.g2.com/categories/patient-intake), [Patient Case Management Software](https://www.g2.com/categories/patient-case-management), [HIPAA Compliant Messaging Software](https://www.g2.com/categories/hipaa-compliant-messaging), [Patient Relationship Management (PRM) Software](https://www.g2.com/categories/patient-relationship-management-prm), [Patient Scheduling Software](https://www.g2.com/categories/patient-scheduling) --- ## Reviewer Demographics ### By Company Size | Segment | Luma Health | Nextech Practice Management | Solutionreach | |---|---|---|---| | **Small-Business** | 39.5% | 81.8% | 88.0% | | **Mid-Market** | 55.6% | 18.2% | 9.6% | | **Enterprise** | 4.9% | 0% | 2.4% | ### By Industry #### Luma Health - **Medical Practice:** 43.2% - **Hospital & Health Care:** 34.6% - **Health, Wellness and Fitness:** 14.8% - **Pharmaceuticals:** 1.2% - **Mental Health Care:** 1.2% - **Medical Devices:** 1.2% - **Information Technology and Services:** 1.2% - **Consumer Services:** 1.2% - **Alternative Dispute Resolution:** 1.2% #### Nextech Practice Management - **Hospital & Health Care:** 45.5% - **Medical Practice:** 36.4% - **Health, Wellness and Fitness:** 9.1% - **Automotive:** 9.1% #### Solutionreach - **Medical Practice:** 49.7% - **Hospital & Health Care:** 25.7% - **Health, Wellness and Fitness:** 16.2% - **Medical Devices:** 2.4% - **Marketing and Advertising:** 2.4% - **Staffing and Recruiting:** 0.6% - **Public Relations and Communications:** 0.6% - **Information Technology and Services:** 0.6% - **Higher Education:** 0.6% - **Cosmetics:** 0.6% - **Other:** 0.6% --- ## Alternatives ### Alternatives to Luma Health - [Artera](https://www.g2.com/products/artera/reviews) — 4.8/5 stars (88 reviews) - [Phreesia](https://www.g2.com/products/phreesia/reviews) — 3.9/5 stars (45 reviews) - [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews) - [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) — 4.1/5 stars (257 reviews) - [Klara](https://www.g2.com/products/klara/reviews) — 4.6/5 stars (112 reviews) - [Epic](https://www.g2.com/products/epic/reviews) — 4.2/5 stars (935 reviews) - [SimplePractice](https://www.g2.com/products/simplepractice/reviews) — 4.1/5 stars (127 reviews) - [Relatient](https://www.g2.com/products/relatient/reviews) — 4.8/5 stars (27 reviews) - [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (336 reviews) - [Paubox](https://www.g2.com/products/paubox/reviews) — 4.9/5 stars (552 reviews) ### Alternatives to Nextech Practice Management - [NextGen Healthcare EHR](https://www.g2.com/products/nextgen-healthcare-ehr/reviews) — 3.7/5 stars (165 reviews) - [ModMed](https://www.g2.com/products/modmed/reviews) — 4.5/5 stars (329 reviews) - [Epic](https://www.g2.com/products/epic/reviews) — 4.2/5 stars (935 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews) - [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4052 reviews) - [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) — 4.7/5 stars (338 reviews) - [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (336 reviews) - [Pabau Practice Management](https://www.g2.com/products/pabau-practice-management/reviews) — 4.8/5 stars (301 reviews) - [Practice Better](https://www.g2.com/products/practice-better/reviews) — 4.7/5 stars (297 reviews) ### Alternatives to Solutionreach - [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews) - [RevenueWell](https://www.g2.com/products/revenuewell/reviews) — 4.7/5 stars (136 reviews) - [Demandforce](https://www.g2.com/products/demandforce/reviews) — 3.4/5 stars (29 reviews) - [Artera](https://www.g2.com/products/artera/reviews) — 4.8/5 stars (88 reviews) - [Phreesia](https://www.g2.com/products/phreesia/reviews) — 3.9/5 stars (45 reviews) - [NexHealth](https://www.g2.com/products/nexhealth/reviews) — 4.8/5 stars (105 reviews) - [Lighthouse 360](https://www.g2.com/products/lighthouse-360/reviews) — 3.7/5 stars (18 reviews) - [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (336 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4052 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (527 reviews) --- ## Top Discussions ### Luma Health - Title: [What is patient engagement platform?](https://www.g2.com/discussions/what-is-patient-engagement-platform) — 1 comment > **Top comment:** "Hello! Taking care of your health especially your mental health is very important and you can check it out at..." - Title: [How do you use Luma health?](https://www.g2.com/discussions/how-do-you-use-luma-health) — 1 comment > **Top comment:** "To communicate with patients via text" - Title: [Does Luma Health send HIPAA-compliant messages?](https://www.g2.com/discussions/hipaa-compliance) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Yes! 100% of Luma Health's communications is HIPAA-compliant. The safety and privacy of patients and organizations alike is our top priority. " - Title: [Can I customize my messages?](https://www.g2.com/discussions/custom-patient-messaging) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Our messages are endlessly customizable - but we also offer out-of-the-box messaging if you simply want to get up and running! You can customize by..." - Title: [What EHR/PM systems do you support?](https://www.g2.com/discussions/ehr-integration) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "We currently support 70+ EHR/PMs and we are continuously adding more. Some examples include: Epic, NextGen, AthenaHealth, AllScripts, Centricity,..." ### Nextech Practice Management No discussions available for this product. ### Solutionreach - Title: [How do I make sure the reviews are getting on Google and Yelp?](https://www.g2.com/discussions/24099-how-do-i-make-sure-the-reviews-are-getting-on-google-and-yelp) — 2 comments, 1 upvote > **Top comment:** "I had to call customer service and they were able to talk me through the steps over the phone so that the links were connected correctly. " - Title: [What is your biggest need for texting communication during this time?](https://www.g2.com/discussions/51434-what-is-your-biggest-need-for-texting-communication-during-this-time) — 1 comment, 1 upvote > **Top comment:** "To schedule appointments accurately and efficiently. " - Title: [Is Solution Reach only for US based companies ?](https://www.g2.com/discussions/is-solution-reach-only-for-us-based-companies) — 1 comment, 1 upvote > **Top comment:** "Hi Andrea! Thank you so much for asking your question. My name is Jasmine and I'm a Research Analyst at G2. One of my areas of expertise is health care...." - Title: [Is there a way to import copay's into the patient profile under insurance?](https://www.g2.com/discussions/12098-is-there-a-way-to-import-copay-s-into-the-patient-profile-under-insurance) — 1 comment, 1 upvote > **Top comment:** "We use Eyefinity as our PM software. We believe SR and Eyefinity are compatible and therefore if the patient owes money the information ports over. ..." - Title: [I would love someone to contact us regarding the SR Intake issue we are having.](https://www.g2.com/discussions/12091-i-would-love-someone-to-contact-us-regarding-the-sr-intake-issue-we-are-having) — 1 comment, 1 upvote > **Top comment:** "Hi Ainsley! Thank you for stopping by and asking a question. I'm Jasmine, a Research Analyst at G2, and one of my areas of expertise is health care...." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/luma-health-vs-nextech-practice-management-vs-solutionreach)