Compare Luma Health and Mend 
Featured Products
At a Glance
Market Segments
Mid-Market (55.6% of reviews)
Small-Business (43.8% of reviews)
Entry-Level Pricing
No pricing available
Contact Us Per Month
Luma Health
Star Rating
(84)4.8 out of 5
Market Segments
Mid-Market (55.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Luma HealthMend
Star Rating
(128)4.7 out of 5
Market Segments
Small-Business (43.8% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Month
Browse all 4 pricing plansLuma Health vs Mend
When assessing the two solutions, reviewers found Luma Health easier to use and do business with overall. Reviewers felt that the products are equally easy to set up and administer.
- Reviewers felt that Mend meets the needs of their business better than Luma Health.
- When comparing quality of ongoing product support, Luma Health and Mend provide similar levels of assistance.
- For feature updates and roadmaps, our reviewers preferred the direction of Luma Health over Mend.
Pricing
Entry-Level Pricing
Luma Health
No pricing availableMend
Access
Contact Us
Per Month
Ensure convenient entry into care by giving patients easy, guided pathways to show up.
- Patient Self Scheduling
- AI-Powered Concierge Scheduling
- AI-Powered Concierge Waitlist
Free Trial
Luma Health
No trial information availableMend
No trial information availableRatings
Meets Requirements
9.5
53
9.7
72
Ease of Use
9.5
53
9.4
76
Ease of Setup
9.0
34
9.0
17
Ease of Admin
9.3
34
9.3
15
Quality of Support
9.5
55
9.5
68
Has the product been a good partner in doing business?
9.7
35
9.6
15
Product Direction (% positive)
10.0
52
8.4
67
Features by Category
Administrative
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Clinical
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Information Flow
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Patient Experience
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
9.8
29
Not enough data
9.8
29
Not enough data
9.7
24
Not enough data
9.7
26
Not enough data
9.7
29
Not enough data
9.8
26
Not enough data
9.4
26
Not enough data
9.9
26
Not enough data
Patient Convenience
9.4
6
9.4
11
9.2
6
10.0
8
9.5
11
9.7
16
9.8
9
9.3
19
9.5
11
9.6
14
Administration
9.4
12
9.5
13
9.8
14
9.8
18
9.2
6
Feature Not Available
8.9
6
Feature Not Available
9.0
12
9.6
14
9.5
7
9.9
13
Patient-Centered Functions
9.3
18
|
Verified
Feature Not Available
9.3
22
|
Verified
9.4
18
9.6
13
|
Verified
9.6
19
9.8
19
|
Verified
9.5
22
Feature Not Available
Not enough data
Operations
9.3
30
|
Verified
9.3
18
9.4
27
|
Verified
9.3
18
9.0
12
|
Verified
9.3
17
9.6
21
|
Verified
9.3
19
9.5
17
|
Verified
9.4
17
9.3
14
|
Verified
8.8
17
Feature Not Available
9.5
10
Generative AI
Not enough data
Not enough data
Operations Management
9.3
12
Not enough data
9.1
13
Not enough data
9.2
14
Not enough data
9.0
14
Not enough data
Added Efficiencies
9.4
12
Not enough data
9.4
13
Not enough data
8.6
7
Not enough data
9.1
13
Not enough data
Technology
Not enough data
9.6
37
Not enough data
8.8
31
Not enough data
9.0
27
Administration
Not enough data
9.1
27
Not enough data
9.4
29
Not enough data
Feature Not Available
Compliance
Not enough data
9.8
34
Not enough data
9.6
34
Patient Communication & Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scheduling & Access Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Care Coordination & Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operational Intelligence & Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Luma Health and Mend are categorized as Patient Intake, Patient Engagement, and Patient Scheduling
Unique Categories
Luma Health is categorized as HIPAA Compliant Messaging, Medical Practice Management, Patient Relationship Management (PRM), and AI Patient Engagement & Operations
Mend is categorized as Mental Health and Telemedicine
Reviews
Reviewers' Company Size
Luma Health
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Mend
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Medical Practice
43.2%
Hospital & Health Care
34.6%
Health, Wellness and Fitness
14.8%
Pharmaceuticals
1.2%
Mental Health Care
1.2%
Other
4.9%
Hospital & Health Care
24.0%
Mental Health Care
19.2%
Medical Practice
14.4%
Health, Wellness and Fitness
7.7%
Individual & Family Services
3.8%
Other
30.8%
Discussions
What is patient engagement platform?
1 Comment
AL
Hello! Taking care of your health especially your mental health is very important and you can check it out at...Read more
Does Luma Health send HIPAA-compliant messages?
1 Comment
Official Response from Luma Health
Yes! 100% of Luma Health's communications is HIPAA-compliant. The safety and privacy of patients and organizations alike is our top priority. Read more
Mend has no more discussions with answers
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