Compare Luma Health and eClinicalWorks 
At a Glance
Market Segments
Mid-Market (55.6% of reviews)
Small-Business (52.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Luma Health
Star Rating
(84)4.8 out of 5
Market Segments
Mid-Market (55.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Luma HealtheClinicalWorks
Star Rating
(153)3.7 out of 5
Market Segments
Small-Business (52.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Browse all 3 pricing plansLuma Health vs eClinicalWorks
When assessing the two solutions, reviewers found Luma Health easier to use, set up, and administer. Reviewers also preferred doing business with Luma Health overall.
- Reviewers felt that Luma Health meets the needs of their business better than eClinicalWorks.
- When comparing quality of ongoing product support, reviewers felt that Luma Health is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Luma Health over eClinicalWorks.
Pricing
Entry-Level Pricing
Luma Health
No pricing availableeClinicalWorks
No pricing availableFree Trial
Luma Health
No trial information availableeClinicalWorks
No trial information availableRatings
Meets Requirements
9.5
53
7.9
122
Ease of Use
9.5
53
7.6
124
Ease of Setup
9.0
34
7.0
40
Ease of Admin
9.3
34
7.4
37
Quality of Support
9.5
55
6.8
117
Has the product been a good partner in doing business?
9.7
35
7.3
33
Product Direction (% positive)
10.0
52
6.6
124
Features by Category
Data Management
Not enough data
8.7
14
Not enough data
8.8
15
Not enough data
8.9
15
Care Management
Not enough data
8.6
15
Not enough data
8.3
14
Not enough data
8.8
14
Agentic AI - Population Health Management
Not enough data
Not enough data
Information Flow
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Patient Experience
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
9.8
29
Not enough data
9.8
29
Not enough data
9.7
24
Not enough data
9.7
26
Not enough data
9.7
29
Not enough data
9.8
26
Not enough data
9.4
26
Not enough data
9.9
26
Not enough data
Clinical Workflow Management
Not enough data
8.7
28
Not enough data
8.6
23
Not enough data
8.3
26
Not enough data
8.0
31
Patient Health Information Management
Not enough data
8.0
24
Not enough data
7.6
26
Not enough data
7.6
27
Agentic AI - EHR
Not enough data
Not enough data
Patient Convenience
9.4
6
Not enough data
9.2
6
Not enough data
9.5
11
Not enough data
9.8
9
Not enough data
9.5
11
Not enough data
Administration
9.4
12
Not enough data
9.8
14
Not enough data
9.2
6
Not enough data
8.9
6
Not enough data
9.0
12
Not enough data
9.5
7
Not enough data
Patient-Centered Functions
9.3
18
|
Verified
7.5
17
9.3
22
|
Verified
8.4
18
9.6
13
|
Verified
8.1
13
|
Verified
9.8
19
|
Verified
8.3
13
|
Verified
Feature Not Available
Feature Not Available
Operations
9.3
30
|
Verified
8.1
21
|
Verified
9.4
27
|
Verified
7.9
21
|
Verified
9.0
12
|
Verified
7.8
17
|
Verified
9.6
21
|
Verified
8.3
18
|
Verified
9.5
17
|
Verified
8.8
11
|
Verified
9.3
14
|
Verified
8.8
12
|
Verified
Feature Not Available
8.3
10
Generative AI
Not enough data
Not enough data
Operations Management
9.3
12
8.1
12
9.1
13
8.9
12
9.2
14
8.1
13
9.0
14
8.9
11
Added Efficiencies
9.4
12
7.7
11
9.4
13
8.3
13
8.6
7
8.8
12
9.1
13
9.2
14
Patient Communication & Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scheduling & Access Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Care Coordination & Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operational Intelligence & Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Luma Health and eClinicalWorks are categorized as Patient Engagement and Medical Practice Management
Unique Categories
Luma Health is categorized as Patient Intake, HIPAA Compliant Messaging, Patient Scheduling, Patient Relationship Management (PRM), and AI Patient Engagement & Operations
eClinicalWorks is categorized as EHR and Population Health Management
Reviews
Reviewers' Company Size
Luma Health
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
eClinicalWorks
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Medical Practice
43.2%
Hospital & Health Care
34.6%
Health, Wellness and Fitness
14.8%
Pharmaceuticals
1.2%
Mental Health Care
1.2%
Other
4.9%
Hospital & Health Care
55.3%
Medical Practice
23.7%
Health, Wellness and Fitness
7.9%
Information Technology and Services
2.0%
Accounting
1.3%
Other
9.9%
Alternatives
Discussions
How does Luma Health enhance our patient’s experience?
1 Comment
Official Response from Luma Health
The Luma Health platform makes it easy for your patients to stay on track with their care plan by sending communications via HIPAA-compliant text messages. ...Read more
What EHR/PM systems do you support?
1 Comment
Official Response from Luma Health
We currently support 70+ EHR/PMs and we are continuously adding more.
Some examples include: Epic, NextGen, AthenaHealth, AllScripts, Centricity,...Read more
Can I customize my messages?
1 Comment
Official Response from Luma Health
Our messages are endlessly customizable - but we also offer out-of-the-box messaging if you simply want to get up and running! You can customize by...Read more
eClinicalWorks has no discussions with answers
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