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Compare Lucidworks Fusion and OpenSearch 
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At a Glance
Market Segments
Enterprise (66.7% of reviews)
Mid-Market (40.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Lucidworks Fusion
Star Rating
(12)4.5 out of 5
Market Segments
Enterprise (66.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Lucidworks FusionOpenSearch
Star Rating
(15)4.4 out of 5
Market Segments
Mid-Market (40.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about OpenSearchSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Lucidworks Fusion excels in its Quality of Support with a score of 8.3, while OpenSearch falls behind at 7.7. Reviewers mention that the support team is responsive and knowledgeable, making it easier to resolve issues quickly.
- Reviewers say that OpenSearch shines in Ease of Use with a score of 8.7 compared to Lucidworks Fusion's 8.3. Users appreciate the intuitive interface and straightforward navigation, which simplifies the onboarding process.
- G2 users highlight that Lucidworks Fusion offers superior Product Recommendations capabilities, scoring 7.7, while OpenSearch's performance in this area is less impressive. Reviewers mention that Fusion's algorithms provide more relevant suggestions, enhancing user experience.
- Users on G2 report that OpenSearch has a better Product Direction with a perfect score of 10.0, indicating strong confidence in its future development. In contrast, Lucidworks Fusion's score of 7.7 suggests some uncertainty among users regarding its roadmap.
- Reviewers mention that Lucidworks Fusion's Search Setup features, particularly its Typo Tolerance scoring 8.5, are more robust than OpenSearch's offerings. Users appreciate the ability to handle misspellings effectively, which improves search accuracy.
- Users say that OpenSearch provides better Faceted Search functionality with a score of 8.0, while Lucidworks Fusion scores slightly lower at 8.0. Reviewers note that OpenSearch's faceting options are more flexible, allowing for a more tailored search experience.
Pricing
Entry-Level Pricing
Lucidworks Fusion
No pricing availableOpenSearch
No pricing availableFree Trial
Lucidworks Fusion
No trial information availableOpenSearch
No trial information availableRatings
Meets Requirements
8.6
12
8.4
15
Ease of Use
8.3
12
8.8
15
Ease of Setup
7.8
10
8.2
14
Ease of Admin
8.5
9
8.7
5
Quality of Support
8.3
12
7.9
15
Has the product been a good partner in doing business?
7.5
8
8.7
5
Product Direction (% positive)
7.7
10
10.0
15
Features by Category
Visitor Behavior
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Templates
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Multichannel
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - E-Commerce Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Merchandising
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Compatibility
Not enough data
8.5
11
Not enough data
8.3
11
Not enough data
8.0
11
Agentic AI - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries
Not enough data
8.6
11
Not enough data
8.2
11
Not enough data
7.1
11
Not enough data
8.2
10
Not enough data
7.6
11
AI powered search - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
7.9
11
Not enough data
8.0
11
Not enough data
8.0
11
Compatibility - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Setup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Site Search
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Experience Management - Site Search
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - Site Search
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI - Site Search
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Lucidworks Fusion and OpenSearch are categorized as Enterprise Search Software
Unique Categories
Lucidworks Fusion is categorized as E-Commerce Search, E-Merchandising, E-Commerce Personalization, and Site Search Software
OpenSearch has no unique categories
Reviews
Reviewers' Company Size
Lucidworks Fusion
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
OpenSearch
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
16.7%
Telecommunications
8.3%
Retail
8.3%
Non-Profit Organization Management
8.3%
Insurance
8.3%
Other
50.0%
Information Technology and Services
26.7%
Computer Software
26.7%
Telecommunications
13.3%
Security and Investigations
6.7%
Retail
6.7%
Other
20.0%
Discussions
On what infrastructure can customers deploy Lucidworks Fusion?
1 Comment
Official Response from Lucidworks Fusion
Lucidworks Fusion can be deployed on any public cloud, on-premise, or as a hybrid solution across both. Lucidworks manages operations on either AWS or GCP....Read more
What data sources can users connect to Fusion?
1 Comment
Official Response from Lucidworks Fusion
Lucidworks Fusion offers more than 100 connectors to a variety of data sources, including: Salesforce, Sharepoint, Google Drive, Slack, ServiceNow, Amazon...Read more
How does Fusion deliver AI capabilities?
1 Comment
Official Response from Lucidworks Fusion
Fusion uses AI extensively through every stage of enriching data, during ingest and at query time, for understanding user intent and personalizing insights...Read more
OpenSearch has no discussions with answers
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