# Lucid Visual Collaboration Suite vs TheyDo Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Lucid Visual Collaboration Suite excels in providing a highly visual platform with extensive customization options, making it ideal for users who need to create detailed diagrams like flowcharts and org charts. This feature is particularly praised for its ability to help visualize complex workflows effectively.
- **Users say** that TheyDo offers a straightforward approach to managing customer journey maps, providing a single view of all steps taken by a customer. This feature is appreciated for its clarity and ease of use, especially for teams focused on customer experience.
- **Reviewers mention** that Lucid Visual Collaboration Suite stands out for its intuitive onboarding process, which allows users to quickly get up to speed with the platform. Many users highlight the seamless integration of its unified whiteboard and rich library of templates as key benefits that enhance their collaborative efforts.
- **According to verified reviews** , TheyDo is recognized for its supportive team, which users feel enhances their experience when managing multiple client journey maps. This level of support is a significant advantage for organizations that require ongoing assistance in navigating customer experiences.
- **G2 reviewers report** that Lucid Visual Collaboration Suite has a higher overall satisfaction score, reflecting its strong performance in areas like ease of use and setup. Users appreciate the secure cloud access and the powerful capabilities that allow for effective communication and diagramming.
- **Users say** that while TheyDo is easy to use, it may not offer the same depth of features as Lucid Visual Collaboration Suite, particularly in terms of data analytics and exporting capabilities. This difference can impact teams that rely heavily on detailed data insights and reporting for their projects.



| | Lucid Visual Collaboration Suite | TheyDo | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 8,642 | 62 | 
| **Largest Market Segment** | Small-Business (41.0% of reviews) | Enterprise (45.2% of reviews) | 
| **Entry Level Price** | $0.00 | Free | 

---
## Top Pros & Cons

### Lucid Visual Collaboration Suite

Pros:
- Ease of Use (1759 reviews)
- Diagramming (956 reviews)

Cons:
- Learning Curve (397 reviews)
- Missing Features (328 reviews)

### TheyDo

Pros:
- Journey Management (2 reviews)
- Ease of Use (1 reviews)

Cons:
- Limited Customization (1 reviews)

---
## Ratings Comparison
| Rating | Lucid Visual Collaboration Suite | TheyDo | 
|---|---|---|
  | **Meets Requirements** | 9.0 (6725 reviews) | 8.1 (56 reviews) | 
  | **Ease of Use** | 8.9 (6822 reviews) | 8.2 (58 reviews) | 
  | **Ease of Setup** | 9.1 (3676 reviews) | 7.9 (44 reviews) | 
  | **Ease of Admin** | 9.0 (1202 reviews) | 8.7 (26 reviews) | 
  | **Quality of Support** | 8.9 (4299 reviews) | 8.4 (44 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (1126 reviews) | 9.4 (26 reviews) | 
  | **Product Direction (% positive)** | 8.8 (6394 reviews) | 9.4 (57 reviews) | 

---
## Pricing

### Lucid Visual Collaboration Suite

#### Entry-Level Pricing

Plan: Free Bundle

Price: $0.00

Description: Free Bundle includes:

Key Features:
- 3 editable Lucidchart documents
- 3 editable Lucidspark boards
- 60 shapes per Lucidchart document

[Browse all 4 editions](https://www.g2.com/products/lucid-software-inc-lucid-visual-collaboration-suite/pricing)

#### Free Trial

Yes

### TheyDo

#### Entry-Level Pricing

Plan: Mapping

Price: Free

Key Features:
- 20 journeys
- Journey AI (limited)
- Unlimited users

[Browse all 3 editions](https://www.g2.com/products/theydo/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Lucid Visual Collaboration Suite** | N/A | N/A |
| **TheyDo** | N/A | N/A |

#### Communication

| Feature | Lucid Visual Collaboration Suite | TheyDo | 
|---|---|---|
| **Status Updates** | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | 

#### Content Management

| Feature | Lucid Visual Collaboration Suite | TheyDo | 
|---|---|---|
| **File Sharing** | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | Lucid Visual Collaboration Suite | TheyDo | 
|---|---|---|
| **Task Management** | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | 

#### Administration

| Feature | Lucid Visual Collaboration Suite | TheyDo | 
|---|---|---|
| **Moderation** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 

### Org Chart

| Product | Score | Reviews |
|---|---|---|
| **Lucid Visual Collaboration Suite** | 8.6/10 | 1510 |
| **TheyDo** | N/A | N/A |

#### Logistics

| Feature | Lucid Visual Collaboration Suite | TheyDo | 
|---|---|---|
| **Integration** | 8.1 (1132 reviews) | Not enough data | 
| **Analytics** | Feature Not Available | Not enough data | 
| **Export** | 8.6 (1229 reviews) | Not enough data | 
| **Upload** | Feature Not Available | Not enough data | 
| **Employee Directory** | Feature Not Available | Not enough data | 

#### Editing & Design

| Feature | Lucid Visual Collaboration Suite | TheyDo | 
|---|---|---|
| **Drag-and-Drop** | Feature Not Available | Not enough data | 
| **Update** | Feature Not Available | Not enough data | 
| **Customize** | 8.9 (1300 reviews) | Not enough data | 
| **Details** | Feature Not Available | Not enough data | 
| **Restructure** | Feature Not Available | Not enough data | 

#### Agentic AI - Org Chart

| Feature | Lucid Visual Collaboration Suite | TheyDo | 
|---|---|---|
| **Cross-system Integration** | 8.2 (457 reviews) | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 

### Collaborative Whiteboard

| Product | Score | Reviews |
|---|---|---|
| **Lucid Visual Collaboration Suite** | 8.7/10 | 2685 |
| **TheyDo** | N/A | N/A |

#### Design Tools

| Feature | Lucid Visual Collaboration Suite | TheyDo | 
|---|---|---|
| **Drawing** | 9.0 (2273 reviews) | Not enough data | 
| **Marker Colors** | 8.9 (2213 reviews) | Not enough data | 
| **Mind Mapping** | 9.0 (2163 reviews) | Not enough data | 
| **Templates** | 8.8 (2216 reviews) | Not enough data | 
| **Drag-and-Drop** | 9.1 (2276 reviews) | Not enough data | 

#### Communication Tools

| Feature | Lucid Visual Collaboration Suite | TheyDo | 
|---|---|---|
| **Voting** | 8.4 (1805 reviews) | Not enough data | 
| **Commenting** | 8.8 (2043 reviews) | Not enough data | 

#### Integrations

| Feature | Lucid Visual Collaboration Suite | TheyDo | 
|---|---|---|
| **CMS Integrations** | 8.0 (1589 reviews) | Not enough data | 
| **Sharing** | 8.9 (2093 reviews) | Not enough data | 

#### Software Offering

| Feature | Lucid Visual Collaboration Suite | TheyDo | 
|---|---|---|
| **In-Browser** | 9.0 (2145 reviews) | Not enough data | 
| **Desktop App** | Feature Not Available | Not enough data | 
| **Mobile App** | 7.6 (1435 reviews) | Not enough data | 

#### Agentic AI - Collaborative Whiteboard

| Feature | Lucid Visual Collaboration Suite | TheyDo | 
|---|---|---|
| **Autonomous Task Execution** | 8.4 (601 reviews) | Not enough data | 
| **Cross-system Integration** | 8.4 (609 reviews) | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 

### Mind Mapping

| Product | Score | Reviews |
|---|---|---|
| **Lucid Visual Collaboration Suite** | 8.6/10 | 1388 |
| **TheyDo** | N/A | N/A |

#### Collaboration Tools

| Feature | Lucid Visual Collaboration Suite | TheyDo | 
|---|---|---|
| **Collaborative Editing** | 8.9 (1218 reviews) | Not enough data | 
| **Task Management** | Feature Not Available | Not enough data | 
| **Notes and Comments** | 8.8 (1192 reviews) | Not enough data | 

#### Visual Tools

| Feature | Lucid Visual Collaboration Suite | TheyDo | 
|---|---|---|
| **Styles and Themes** | 8.8 (1190 reviews) | Not enough data | 
| **Image Import** | 8.8 (1148 reviews) | Not enough data | 
| **Custom Icons** | 8.4 (1120 reviews) | Not enough data | 

#### Mind Map Availability 

| Feature | Lucid Visual Collaboration Suite | TheyDo | 
|---|---|---|
| **File Formats** | 8.6 (1161 reviews) | Not enough data | 
| **Cloud Storage Integration** | 8.4 (1117 reviews) | Not enough data | 
| **Mobile Application** | 7.6 (1089 reviews) | Not enough data | 
| **Desktop Availability** | 8.6 (1135 reviews) | Not enough data | 

#### Agentic AI - Mind Mapping

| Feature | Lucid Visual Collaboration Suite | TheyDo | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 

### Customer Journey Mapping

| Product | Score | Reviews |
|---|---|---|
| **Lucid Visual Collaboration Suite** | 8.6/10 | 1133 |
| **TheyDo** | 7.4/10 | 52 |

#### Platform Basics

| Feature | Lucid Visual Collaboration Suite | TheyDo | 
|---|---|---|
| **Templates** | 8.7 (991 reviews) | 7.7 (52 reviews) | 
| **Exporting** | 8.7 (978 reviews) | 6.5 (51 reviews) | 
| **Multi-user Access and Collaboration** | 8.9 (979 reviews) | 8.1 (50 reviews) | 
| **Multiple Personas** | Feature Not Available | 8.6 (50 reviews) | 
| **Data Analytics ** | 8.0 (877 reviews) | 6.0 (44 reviews) | 

#### Agentic AI - Customer Journey Mapping

| Feature | Lucid Visual Collaboration Suite | TheyDo | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (425 reviews) | Not enough data | 

### Visual Collaboration Platforms

| Product | Score | Reviews |
|---|---|---|
| **Lucid Visual Collaboration Suite** | 8.9/10 | 2772 |
| **TheyDo** | N/A | N/A |

#### Collaboration

| Feature | Lucid Visual Collaboration Suite | TheyDo | 
|---|---|---|
| **Integrated Communications** | 8.6 (1784 reviews) | Not enough data | 
| **Native Communications** | Feature Not Available | Not enough data | 
| **Board Overview** | 8.8 (2139 reviews) | Not enough data | 
| **Screen Sharing** | Feature Not Available | Not enough data | 

#### Hardware

| Feature | Lucid Visual Collaboration Suite | TheyDo | 
|---|---|---|
| **Required Hardware** | Feature Not Available | Not enough data | 
| **Bring Your Own Device** | 8.8 (1904 reviews) | Not enough data | 

####  Security

| Feature | Lucid Visual Collaboration Suite | TheyDo | 
|---|---|---|
| **Permissions** | 8.8 (1977 reviews) | Not enough data | 
| **Single Sign-On (SSO)** | 9.1 (1983 reviews) | Not enough data | 

#### Agentic AI - Visual Collaboration Platforms

| Feature | Lucid Visual Collaboration Suite | TheyDo | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | 8.6 (647 reviews) | Not enough data | 

### Customer Journey Analytics

| Product | Score | Reviews |
|---|---|---|
| **Lucid Visual Collaboration Suite** | N/A | N/A |
| **TheyDo** | 7.2/10 | 16 |

#### Platform Basics

| Feature | Lucid Visual Collaboration Suite | TheyDo | 
|---|---|---|
| **Dynamic Segmentation** | Not enough data | Feature Not Available | 
| **Journey Optimization** | Not enough data | Feature Not Available | 

#### Platform Data

| Feature | Lucid Visual Collaboration Suite | TheyDo | 
|---|---|---|
| **Journey Reporting** | Not enough data | 7.8 (16 reviews) | 
| **Trends Reporting** | Not enough data | 6.8 (16 reviews) | 
| **Dashboards** | Not enough data | 6.5 (16 reviews) | 
| **Advanced Data Filtering** | Not enough data | 7.0 (16 reviews) | 

#### Platform Additional Functionality

| Feature | Lucid Visual Collaboration Suite | TheyDo | 
|---|---|---|
| **Journey Mapping** | Not enough data | 9.3 (16 reviews) | 
| **Integrations** | Not enough data | 5.8 (16 reviews) | 
| **Automated Alerts** | Not enough data | Feature Not Available | 

#### Agentic AI - Customer Journey Analytics

| Feature | Lucid Visual Collaboration Suite | TheyDo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Wireframing

| Product | Score | Reviews |
|---|---|---|
| **Lucid Visual Collaboration Suite** | 8.8/10 | 838 |
| **TheyDo** | N/A | N/A |

#### Platform Basics

| Feature | Lucid Visual Collaboration Suite | TheyDo | 
|---|---|---|
| **Importing Abilities** | 8.5 (684 reviews) | Not enough data | 
| **Content Design Tools** | 8.7 (714 reviews) | Not enough data | 
| **Framework Libraries** | 8.5 (693 reviews) | Not enough data | 
| **Outlining Tools** | 8.6 (700 reviews) | Not enough data | 
| **Mockup Creations** | 8.6 (705 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | Lucid Visual Collaboration Suite | TheyDo | 
|---|---|---|
| **Collaboration Software Integration** | 8.5 (685 reviews) | Not enough data | 
| **Feedback Communication** | 8.5 (671 reviews) | Not enough data | 
| **Exporting Capabilities** | 8.7 (702 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [Customer Journey Mapping Tools](https://www.g2.com/categories/customer-journey-mapping)

**Unique to Lucid Visual Collaboration Suite (6):** [Diagramming Software](https://www.g2.com/categories/diagramming), [Collaborative Whiteboard Software](https://www.g2.com/categories/collaborative-whiteboard), [Mind Mapping Software](https://www.g2.com/categories/mind-mapping-software), [Wireframing Software](https://www.g2.com/categories/wireframing), [Org Chart Software](https://www.g2.com/categories/org-chart), [Visual Collaboration Platforms](https://www.g2.com/categories/visual-collaboration-platforms)

**Unique to TheyDo (1):** [Customer Journey Analytics Software](https://www.g2.com/categories/customer-journey-analytics)


---
## Reviewer Demographics

### By Company Size

| Segment | Lucid Visual Collaboration Suite | TheyDo | 
|---|---|---|
| **Small-Business** | 41.0% | 24.2% | 
| **Mid-Market** | 35.7% | 30.6% | 
| **Enterprise** | 23.3% | 45.2% | 

### By Industry

#### Lucid Visual Collaboration Suite

- **Information Technology and Services:** 14.9%
- **Computer Software:** 13.7%
- **Financial Services:** 5.4%
- **Marketing and Advertising:** 3.3%
- **Hospital & Health Care:** 3.1%
- **Higher Education:** 2.5%
- **Non-Profit Organization Management:** 2.0%
- **Consulting:** 2.0%
- **Management Consulting:** 1.9%
- **Computer & Network Security:** 1.8%
- **Other:** 49.4%

#### TheyDo

- **Design:** 6.5%
- **Telecommunications:** 6.5%
- **Consulting:** 4.8%
- **Financial Services:** 4.8%
- **Retail:** 4.8%
- **Hospital & Health Care:** 4.8%
- **Human Resources:** 4.8%
- **Computer Software:** 4.8%
- **Farming:** 3.2%
- **Computer & Network Security:** 3.2%
- **Other:** 51.6%

---
## Alternatives

### Alternatives to Lucid Visual Collaboration Suite

- [Miro](https://www.g2.com/products/miro/reviews) — 4.6/5 stars (13079 reviews)
- [Mural](https://www.g2.com/products/mural/reviews) — 4.6/5 stars (1459 reviews)
- [Visio](https://www.g2.com/products/visio/reviews) — 4.2/5 stars (689 reviews)
- [Creately](https://www.g2.com/products/creately/reviews) — 4.4/5 stars (1389 reviews)
- [FigJam](https://www.g2.com/products/fig-jam/reviews) — 4.6/5 stars (462 reviews)
- [Cacoo](https://www.g2.com/products/cacoo/reviews) — 4.5/5 stars (233 reviews)
- [SmartDraw](https://www.g2.com/products/smartdraw/reviews) — 4.5/5 stars (383 reviews)
- [Gliffy](https://www.g2.com/products/gliffy/reviews) — 4.4/5 stars (222 reviews)
- [Whimsical](https://www.g2.com/products/whimsical/reviews) — 4.6/5 stars (189 reviews)
- [Sketch](https://www.g2.com/products/sketch/reviews) — 4.5/5 stars (1226 reviews)

### Alternatives to TheyDo

- [Miro](https://www.g2.com/products/miro/reviews) — 4.6/5 stars (13079 reviews)
- [Contentsquare](https://www.g2.com/products/contentsquare/reviews) — 4.6/5 stars (631 reviews)
- [Ortto](https://www.g2.com/products/ortto/reviews) — 4.4/5 stars (622 reviews)
- [Glassbox](https://www.g2.com/products/glassbox/reviews) — 4.9/5 stars (809 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2928 reviews)
- [MoEngage](https://www.g2.com/products/moengage/reviews) — 4.5/5 stars (524 reviews)
- [CleverTap](https://www.g2.com/products/clevertap/reviews) — 4.6/5 stars (654 reviews)
- [WebEngage](https://www.g2.com/products/webengage/reviews) — 4.5/5 stars (751 reviews)
- [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) — 4.0/5 stars (4462 reviews)
- [ChurnZero](https://www.g2.com/products/churnzero/reviews) — 4.7/5 stars (1591 reviews)

---
## Top Discussions

### Lucid Visual Collaboration Suite

- Title: [Is Lucidchart any good?](https://www.g2.com/discussions/is-lucidchart-any-good) — 5 comments, 11 upvotes
  > **Top comment:** "Lucidchart is a great tool, but the sales team puts a damper on the excitement. They're much too pushy when it comes to discussing pricing, going so far as..."
- Title: [What is Lucidchart used for?](https://www.g2.com/discussions/what-is-lucidchart-used-for) — 4 comments, 5 upvotes
  > **Top comment:** "Its mainly a whiteboarding software helping you visualise and ideate during meetings and workshops"
- Title: [How can I work offline?](https://www.g2.com/discussions/how-can-i-work-offline-6b367b52-21d2-43e1-bbb4-6ac40826b71f) — 3 comments, 1 upvote
  > **Top comment:** "1. Go to ACCOUNT SETTINGS that is an option placed below your username.
2. Once there, on the left, select OFFLINE SETTINGS.
3. You will find this: "Make..."
- Title: [What can you do with Lucidchart?](https://www.g2.com/discussions/what-can-you-do-with-lucidchart) — 2 comments
  > **Top comment:** "You can map out processes and create visual diagrams to facilitate brainstorming and idea mapping sessions."
- Title: [Overall good!!](https://www.g2.com/discussions/33606-overall-good) — 2 comments, 3 upvotes
  > **Top comment:** "We're so glad to hear you're enjoying Lucidspark! "

### TheyDo

- Title: [What is TheyDo used for?](https://www.g2.com/discussions/what-is-theydo-used-for) — 1 comment *(includes official response)*
  > **Top comment:** "TheyDo helps you make better decisions for your business by putting your customer at the heart of operations. It's a centralized hub where customer journeys..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/lucid-software-inc-lucid-visual-collaboration-suite-vs-theydo)