# Lucid Visual Collaboration Suite vs TheyDo Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Lucid Visual Collaboration Suite excels in user-friendliness, with many users highlighting its intuitive interface and efficient design. One user mentioned, "It is very user friendly and efficient," which suggests that new users can quickly adapt without extensive training.
- **Users say** that TheyDo provides a solid overview of customer journeys, making it easy to manage multiple experience maps. A reviewer noted, "The ability to easily manage multiple client experience journey maps, end-to-end," indicating its strength in visualizing customer interactions.
- **Reviewers mention** that Lucid's setup process is notably quick and straightforward, with one user stating, "I'll say the UI is very straight forward and easy to understand how to use it even without a tutorial." This ease of setup can significantly enhance productivity from the start.
- **According to verified reviews** , TheyDo has a strong support system, with users feeling well-supported by the team. One user expressed satisfaction with the support, saying, "I feel supported by the team," which can be crucial for businesses needing assistance during implementation.
- **G2 reviewers highlight** that Lucid Visual Collaboration Suite offers advanced features like AI-generated diagrams from meeting summaries, which can streamline the documentation process. Users appreciate this functionality, as it allows for quicker and more efficient workflow management.
- **Users report** that while TheyDo is easy to use, it may not match the extensive feature set of Lucid. A reviewer mentioned it is "great for communicating journeys and opportunities," but Lucid's broader capabilities, such as exporting and data analytics, provide a more comprehensive solution for teams needing detailed insights.



| | Lucid Visual Collaboration Suite | TheyDo | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 8,762 | 62 | 
| **Largest Market Segment** | Small-Business (41.1% of reviews) | Enterprise (45.2% of reviews) | 
| **Entry Level Price** | $0.00 | Free | 

---
## Top Pros & Cons

### Lucid Visual Collaboration Suite

Pros:
- Ease of Use (1759 reviews)
- Diagramming (956 reviews)

Cons:
- Learning Curve (397 reviews)
- Missing Features (328 reviews)

### TheyDo

Pros:
- Journey Management (2 reviews)
- Ease of Use (1 reviews)

Cons:
- Limited Customization (1 reviews)

---
## Ratings Comparison
| Rating | Lucid Visual Collaboration Suite | TheyDo | 
|---|---|---|
  | **Meets Requirements** | 9.0 (6814 reviews) | 8.1 (56 reviews) | 
  | **Ease of Use** | 8.9 (6915 reviews) | 8.2 (58 reviews) | 
  | **Ease of Setup** | 9.1 (3766 reviews) | 7.9 (44 reviews) | 
  | **Ease of Admin** | 9.0 (1205 reviews) | 8.7 (26 reviews) | 
  | **Quality of Support** | 8.9 (4363 reviews) | 8.4 (44 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (1128 reviews) | 9.4 (26 reviews) | 
  | **Product Direction (% positive)** | 8.8 (6472 reviews) | 9.4 (57 reviews) | 

---
## Pricing

### Lucid Visual Collaboration Suite

#### Entry-Level Pricing

Plan: Free Bundle

Price: $0.00

Description: Free Bundle includes:

Key Features:
- 3 editable Lucidchart documents
- 3 editable Lucidspark boards
- 60 shapes per Lucidchart document

[Browse all 4 editions](https://www.g2.com/products/lucid-software-inc-lucid-visual-collaboration-suite/pricing)

#### Free Trial

Yes

### TheyDo

#### Entry-Level Pricing

Plan: Mapping

Price: Free

Key Features:
- 20 journeys
- Journey AI (limited)
- Unlimited users

[Browse all 3 editions](https://www.g2.com/products/theydo/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Lucid Visual Collaboration Suite** | N/A | N/A |
| **TheyDo** | N/A | N/A |

#### Communication

| Feature | Lucid Visual Collaboration Suite | TheyDo | 
|---|---|---|
| **Status Updates** | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | 

#### Content Management

| Feature | Lucid Visual Collaboration Suite | TheyDo | 
|---|---|---|
| **File Sharing** | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | Lucid Visual Collaboration Suite | TheyDo | 
|---|---|---|
| **Task Management** | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | 

#### Administration

| Feature | Lucid Visual Collaboration Suite | TheyDo | 
|---|---|---|
| **Moderation** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 

### Org Chart

| Product | Score | Reviews |
|---|---|---|
| **Lucid Visual Collaboration Suite** | 8.6/10 | 1524 |
| **TheyDo** | N/A | N/A |

#### Logistics

| Feature | Lucid Visual Collaboration Suite | TheyDo | 
|---|---|---|
| **Integration** | 8.1 (1134 reviews) | Not enough data | 
| **Analytics** | Feature Not Available | Not enough data | 
| **Export** | 8.6 (1234 reviews) | Not enough data | 
| **Upload** | Feature Not Available | Not enough data | 
| **Employee Directory** | Feature Not Available | Not enough data | 

#### Editing & Design

| Feature | Lucid Visual Collaboration Suite | TheyDo | 
|---|---|---|
| **Drag-and-Drop** | Feature Not Available | Not enough data | 
| **Update** | Feature Not Available | Not enough data | 
| **Customize** | 8.9 (1310 reviews) | Not enough data | 
| **Details** | Feature Not Available | Not enough data | 
| **Restructure** | Feature Not Available | Not enough data | 

#### Agentic AI - Org Chart

| Feature | Lucid Visual Collaboration Suite | TheyDo | 
|---|---|---|
| **Cross-system Integration** | 8.2 (460 reviews) | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 

### Collaborative Whiteboard

| Product | Score | Reviews |
|---|---|---|
| **Lucid Visual Collaboration Suite** | 8.7/10 | 2771 |
| **TheyDo** | N/A | N/A |

#### Design Tools

| Feature | Lucid Visual Collaboration Suite | TheyDo | 
|---|---|---|
| **Drawing** | 9.0 (2305 reviews) | Not enough data | 
| **Marker Colors** | 8.9 (2228 reviews) | Not enough data | 
| **Mind Mapping** | 9.0 (2183 reviews) | Not enough data | 
| **Templates** | 8.8 (2259 reviews) | Not enough data | 
| **Drag-and-Drop** | 9.1 (2311 reviews) | Not enough data | 

#### Communication Tools

| Feature | Lucid Visual Collaboration Suite | TheyDo | 
|---|---|---|
| **Voting** | 8.4 (1820 reviews) | Not enough data | 
| **Commenting** | 8.8 (2060 reviews) | Not enough data | 

#### Integrations

| Feature | Lucid Visual Collaboration Suite | TheyDo | 
|---|---|---|
| **CMS Integrations** | 8.0 (1603 reviews) | Not enough data | 
| **Sharing** | 8.9 (2129 reviews) | Not enough data | 

#### Software Offering

| Feature | Lucid Visual Collaboration Suite | TheyDo | 
|---|---|---|
| **In-Browser** | 9.0 (2168 reviews) | Not enough data | 
| **Desktop App** | Feature Not Available | Not enough data | 
| **Mobile App** | 7.7 (1446 reviews) | Not enough data | 

#### Agentic AI - Collaborative Whiteboard

| Feature | Lucid Visual Collaboration Suite | TheyDo | 
|---|---|---|
| **Autonomous Task Execution** | 8.4 (614 reviews) | Not enough data | 
| **Cross-system Integration** | 8.4 (623 reviews) | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 

### Mind Mapping

| Product | Score | Reviews |
|---|---|---|
| **Lucid Visual Collaboration Suite** | 8.6/10 | 1400 |
| **TheyDo** | N/A | N/A |

#### Collaboration Tools

| Feature | Lucid Visual Collaboration Suite | TheyDo | 
|---|---|---|
| **Collaborative Editing** | 8.9 (1226 reviews) | Not enough data | 
| **Task Management** | Feature Not Available | Not enough data | 
| **Notes and Comments** | 8.8 (1197 reviews) | Not enough data | 

#### Visual Tools

| Feature | Lucid Visual Collaboration Suite | TheyDo | 
|---|---|---|
| **Styles and Themes** | 8.8 (1192 reviews) | Not enough data | 
| **Image Import** | 8.8 (1150 reviews) | Not enough data | 
| **Custom Icons** | 8.4 (1122 reviews) | Not enough data | 

#### Mind Map Availability 

| Feature | Lucid Visual Collaboration Suite | TheyDo | 
|---|---|---|
| **File Formats** | 8.6 (1163 reviews) | Not enough data | 
| **Cloud Storage Integration** | 8.4 (1119 reviews) | Not enough data | 
| **Mobile Application** | 7.6 (1091 reviews) | Not enough data | 
| **Desktop Availability** | 8.6 (1138 reviews) | Not enough data | 

#### Agentic AI - Mind Mapping

| Feature | Lucid Visual Collaboration Suite | TheyDo | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 

### Customer Journey Mapping

| Product | Score | Reviews |
|---|---|---|
| **Lucid Visual Collaboration Suite** | 8.6/10 | 1133 |
| **TheyDo** | 7.4/10 | 52 |

#### Platform Basics

| Feature | Lucid Visual Collaboration Suite | TheyDo | 
|---|---|---|
| **Templates** | 8.7 (991 reviews) | 7.7 (52 reviews) | 
| **Exporting** | 8.7 (978 reviews) | 6.5 (51 reviews) | 
| **Multi-user Access and Collaboration** | 8.9 (979 reviews) | 8.1 (50 reviews) | 
| **Multiple Personas** | Feature Not Available | 8.6 (50 reviews) | 
| **Data Analytics ** | 8.0 (877 reviews) | 6.0 (44 reviews) | 

#### Agentic AI - Customer Journey Mapping

| Feature | Lucid Visual Collaboration Suite | TheyDo | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (425 reviews) | Not enough data | 

### Visual Collaboration Platforms

| Product | Score | Reviews |
|---|---|---|
| **Lucid Visual Collaboration Suite** | 8.9/10 | 2828 |
| **TheyDo** | N/A | N/A |

#### Collaboration

| Feature | Lucid Visual Collaboration Suite | TheyDo | 
|---|---|---|
| **Integrated Communications** | 8.6 (1800 reviews) | Not enough data | 
| **Native Communications** | Feature Not Available | Not enough data | 
| **Board Overview** | 8.8 (2165 reviews) | Not enough data | 
| **Screen Sharing** | Feature Not Available | Not enough data | 

#### Hardware

| Feature | Lucid Visual Collaboration Suite | TheyDo | 
|---|---|---|
| **Required Hardware** | Feature Not Available | Not enough data | 
| **Bring Your Own Device** | 8.8 (1923 reviews) | Not enough data | 

####  Security

| Feature | Lucid Visual Collaboration Suite | TheyDo | 
|---|---|---|
| **Permissions** | 8.8 (1994 reviews) | Not enough data | 
| **Single Sign-On (SSO)** | 9.1 (2000 reviews) | Not enough data | 

#### Agentic AI - Visual Collaboration Platforms

| Feature | Lucid Visual Collaboration Suite | TheyDo | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | 8.6 (670 reviews) | Not enough data | 

### Customer Journey Analytics

| Product | Score | Reviews |
|---|---|---|
| **Lucid Visual Collaboration Suite** | N/A | N/A |
| **TheyDo** | 7.2/10 | 16 |

#### Platform Basics

| Feature | Lucid Visual Collaboration Suite | TheyDo | 
|---|---|---|
| **Dynamic Segmentation** | Not enough data | Feature Not Available | 
| **Journey Optimization** | Not enough data | Feature Not Available | 

#### Platform Data

| Feature | Lucid Visual Collaboration Suite | TheyDo | 
|---|---|---|
| **Journey Reporting** | Not enough data | 7.8 (16 reviews) | 
| **Trends Reporting** | Not enough data | 6.8 (16 reviews) | 
| **Dashboards** | Not enough data | 6.5 (16 reviews) | 
| **Advanced Data Filtering** | Not enough data | 7.0 (16 reviews) | 

#### Platform Additional Functionality

| Feature | Lucid Visual Collaboration Suite | TheyDo | 
|---|---|---|
| **Journey Mapping** | Not enough data | 9.3 (16 reviews) | 
| **Integrations** | Not enough data | 5.8 (16 reviews) | 
| **Automated Alerts** | Not enough data | Feature Not Available | 

#### Agentic AI - Customer Journey Analytics

| Feature | Lucid Visual Collaboration Suite | TheyDo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Wireframing

| Product | Score | Reviews |
|---|---|---|
| **Lucid Visual Collaboration Suite** | 8.8/10 | 840 |
| **TheyDo** | N/A | N/A |

#### Platform Basics

| Feature | Lucid Visual Collaboration Suite | TheyDo | 
|---|---|---|
| **Importing Abilities** | 8.5 (684 reviews) | Not enough data | 
| **Content Design Tools** | 8.7 (714 reviews) | Not enough data | 
| **Framework Libraries** | 8.5 (692 reviews) | Not enough data | 
| **Outlining Tools** | 8.6 (700 reviews) | Not enough data | 
| **Mockup Creations** | 8.6 (706 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | Lucid Visual Collaboration Suite | TheyDo | 
|---|---|---|
| **Collaboration Software Integration** | 8.5 (685 reviews) | Not enough data | 
| **Feedback Communication** | 8.5 (671 reviews) | Not enough data | 
| **Exporting Capabilities** | 8.7 (702 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [Customer Journey Mapping Tools](https://www.g2.com/categories/customer-journey-mapping)

**Unique to Lucid Visual Collaboration Suite (6):** [Diagramming Software](https://www.g2.com/categories/diagramming), [Collaborative Whiteboard Software](https://www.g2.com/categories/collaborative-whiteboard), [Mind Mapping Software](https://www.g2.com/categories/mind-mapping-software), [Wireframing Software](https://www.g2.com/categories/wireframing), [Org Chart Software](https://www.g2.com/categories/org-chart), [Visual Collaboration Platforms](https://www.g2.com/categories/visual-collaboration-platforms)

**Unique to TheyDo (1):** [Customer Journey Analytics Software](https://www.g2.com/categories/customer-journey-analytics)


---
## Reviewer Demographics

### By Company Size

| Segment | Lucid Visual Collaboration Suite | TheyDo | 
|---|---|---|
| **Small-Business** | 41.1% | 24.2% | 
| **Mid-Market** | 35.7% | 30.6% | 
| **Enterprise** | 23.2% | 45.2% | 

### By Industry

#### Lucid Visual Collaboration Suite

- **Information Technology and Services:** 14.8%
- **Computer Software:** 13.7%
- **Financial Services:** 5.3%
- **Marketing and Advertising:** 3.4%
- **Hospital & Health Care:** 3.1%
- **Higher Education:** 2.6%
- **Non-Profit Organization Management:** 2.0%
- **Consulting:** 2.0%
- **Computer & Network Security:** 1.9%
- **Management Consulting:** 1.8%
- **Other:** 49.4%

#### TheyDo

- **Design:** 6.5%
- **Telecommunications:** 6.5%
- **Consulting:** 4.8%
- **Financial Services:** 4.8%
- **Retail:** 4.8%
- **Hospital & Health Care:** 4.8%
- **Human Resources:** 4.8%
- **Computer Software:** 4.8%
- **Farming:** 3.2%
- **Computer & Network Security:** 3.2%
- **Other:** 51.6%

---
## Alternatives

### Alternatives to Lucid Visual Collaboration Suite

- [Miro](https://www.g2.com/products/miro/reviews) — 4.6/5 stars (13219 reviews)
- [Mural](https://www.g2.com/products/mural/reviews) — 4.6/5 stars (1462 reviews)
- [Visio](https://www.g2.com/products/visio/reviews) — 4.2/5 stars (692 reviews)
- [Creately](https://www.g2.com/products/creately/reviews) — 4.4/5 stars (1391 reviews)
- [FigJam](https://www.g2.com/products/fig-jam/reviews) — 4.6/5 stars (463 reviews)
- [Cacoo](https://www.g2.com/products/cacoo/reviews) — 4.5/5 stars (235 reviews)
- [SmartDraw](https://www.g2.com/products/smartdraw/reviews) — 4.5/5 stars (388 reviews)
- [Gliffy](https://www.g2.com/products/gliffy/reviews) — 4.4/5 stars (222 reviews)
- [Whimsical](https://www.g2.com/products/whimsical/reviews) — 4.6/5 stars (189 reviews)
- [Sketch](https://www.g2.com/products/sketch/reviews) — 4.5/5 stars (1226 reviews)

### Alternatives to TheyDo

- [Miro](https://www.g2.com/products/miro/reviews) — 4.6/5 stars (13219 reviews)
- [Contentsquare](https://www.g2.com/products/contentsquare/reviews) — 4.6/5 stars (639 reviews)
- [Ortto](https://www.g2.com/products/ortto/reviews) — 4.4/5 stars (624 reviews)
- [Glassbox](https://www.g2.com/products/glassbox/reviews) — 4.9/5 stars (809 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2939 reviews)
- [MoEngage](https://www.g2.com/products/moengage/reviews) — 4.5/5 stars (524 reviews)
- [CleverTap](https://www.g2.com/products/clevertap/reviews) — 4.6/5 stars (664 reviews)
- [WebEngage](https://www.g2.com/products/webengage/reviews) — 4.5/5 stars (766 reviews)
- [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) — 4.0/5 stars (4627 reviews)
- [ChurnZero](https://www.g2.com/products/churnzero/reviews) — 4.7/5 stars (1602 reviews)

---
## Top Discussions

### Lucid Visual Collaboration Suite

- Title: [Is Lucidchart any good?](https://www.g2.com/discussions/is-lucidchart-any-good) — 6 comments, 12 upvotes
  > **Top comment:** "Lucidchart is a great tool, but the sales team puts a damper on the excitement. They're much too pushy when it comes to discussing pricing, going so far as..."
- Title: [What is Lucidchart used for?](https://www.g2.com/discussions/what-is-lucidchart-used-for) — 4 comments, 5 upvotes
  > **Top comment:** "Its mainly a whiteboarding software helping you visualise and ideate during meetings and workshops"
- Title: [How can I work offline?](https://www.g2.com/discussions/how-can-i-work-offline-6b367b52-21d2-43e1-bbb4-6ac40826b71f) — 3 comments, 1 upvote
  > **Top comment:** "1. Go to ACCOUNT SETTINGS that is an option placed below your username.
2. Once there, on the left, select OFFLINE SETTINGS.
3. You will find this: "Make..."
- Title: [What can you do with Lucidchart?](https://www.g2.com/discussions/what-can-you-do-with-lucidchart) — 2 comments
  > **Top comment:** "You can map out processes and create visual diagrams to facilitate brainstorming and idea mapping sessions."
- Title: [Overall good!!](https://www.g2.com/discussions/33606-overall-good) — 2 comments, 3 upvotes
  > **Top comment:** "We're so glad to hear you're enjoying Lucidspark! "

### TheyDo

- Title: [What is TheyDo used for?](https://www.g2.com/discussions/what-is-theydo-used-for) — 1 comment *(includes official response)*
  > **Top comment:** "TheyDo helps you make better decisions for your business by putting your customer at the heart of operations. It's a centralized hub where customer journeys..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/lucid-software-inc-lucid-visual-collaboration-suite-vs-theydo)