G2 reviewers report that Lucid Visual Collaboration Suite excels in providing a comprehensive set of tools, combining virtual whiteboards and diagramming capabilities in one platform. Users appreciate how this integration helps streamline processes, such as mapping candidate pipelines and visualizing curriculum designs.
Users say SmartDraw offers impressive ease of use, particularly for those in specialized fields like construction and electrical industries. Reviewers highlight the software's intuitive design and the convenience of built-in templates, making diagram creation fast and straightforward.
According to verified reviews, Lucid Visual Collaboration Suite has a significantly higher overall satisfaction score, reflecting its ability to meet diverse user needs effectively. Users have noted improvements in customer experience through features like real-time customer journey mapping.
Reviewers mention that while SmartDraw has a solid user experience, it faces challenges in matching the extensive feature set of Lucid Visual Collaboration Suite. Users have expressed a desire for more advanced collaboration tools that are readily available in Lucid's offering.
G2 reviewers highlight the quick implementation process of Lucid Visual Collaboration Suite, with many users praising its intuitive onboarding wizard. This ease of setup contrasts with SmartDraw, where some users have noted a steeper learning curve despite its user-friendly interface.
Users report that while both products have strong support ratings, Lucid Visual Collaboration Suite's support is often seen as more responsive and helpful, particularly for users needing assistance with complex features. In contrast, SmartDraw's support is appreciated but not as frequently highlighted in user feedback.
Lucidchart is a great tool, but the sales team puts a damper on the excitement. They're much too pushy when it comes to discussing pricing, going so far as...Read more
How can I work offline?
3 Comments
VR
1. Go to ACCOUNT SETTINGS that is an option placed below your username.
2. Once there, on the left, select OFFLINE SETTINGS.
3. You will find this: "Make...Read more
What is Lucidchart used for?
3 Comments
UK
Its mainly a whiteboarding software helping you visualise and ideate during meetings and workshopsRead more
You can sign up for the trial at https://cloud.smartdraw.comRead more
I use this program. Sold you program to be able to obtain. Yet you say you cant verify my professional experience? Do not ask me to do another survey.
1 Comment
Official Response from SmartDraw
My apologies, we let G2C know about this but it's out of our hands. We appreciate the time you took to try. Read more
Are there ways to make customizable ribbons?
1 Comment
Official Response from SmartDraw
Hi Ralph,
We are looking at revising the UI this quarter to make this easier for you. I don't have an ETA yet, but it's on our short term roadmap....Read more
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