Compare Lucid Visual Collaboration Suite and SmartDraw 
At a Glance
Market Segments
Small-Business (41.1% of reviews)
Small-Business (44.0% of reviews)
Entry-Level Pricing
$0.00
$7.95 Per Month
Lucid Visual Collaboration Suite
Star Rating
(8,131)4.5 out of 5
Market Segments
Small-Business (41.1% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansSmartDraw
Star Rating
(340)4.5 out of 5
Market Segments
Small-Business (44.0% of reviews)
Pros & Cons
Entry-Level Pricing
$7.95 Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Lucid Visual Collaboration Suite excels in providing a comprehensive set of tools, combining virtual whiteboards and diagramming capabilities in one platform. Users appreciate how this integration helps streamline processes, such as mapping candidate pipelines and visualizing curriculum designs.
- Users say SmartDraw offers impressive ease of use, particularly for those in specialized fields like construction and electrical industries. Reviewers highlight the software's intuitive design and the convenience of built-in templates, making diagram creation fast and straightforward.
- According to verified reviews, Lucid Visual Collaboration Suite has a significantly higher overall satisfaction score, reflecting its ability to meet diverse user needs effectively. Users have noted improvements in customer experience through features like real-time customer journey mapping.
- Reviewers mention that while SmartDraw has a solid user experience, it faces challenges in matching the extensive feature set of Lucid Visual Collaboration Suite. Users have expressed a desire for more advanced collaboration tools that are readily available in Lucid's offering.
- G2 reviewers highlight the quick implementation process of Lucid Visual Collaboration Suite, with many users praising its intuitive onboarding wizard. This ease of setup contrasts with SmartDraw, where some users have noted a steeper learning curve despite its user-friendly interface.
- Users report that while both products have strong support ratings, Lucid Visual Collaboration Suite's support is often seen as more responsive and helpful, particularly for users needing assistance with complex features. In contrast, SmartDraw's support is appreciated but not as frequently highlighted in user feedback.
Pricing
Entry-Level Pricing
Lucid Visual Collaboration Suite
Free Bundle
$0.00
Free Bundle includes:
- 3 editable Lucidchart documents
- 3 editable Lucidspark boards
- 60 shapes per Lucidchart document
SmartDraw
Individual
$7.95
Per Month
Paid annually.
- Best in class diagramming
- Whiteboarding
- Data visualization
Free Trial
Lucid Visual Collaboration Suite
Free Trial is available
SmartDraw
Free Trial is available
Ratings
Meets Requirements
9.0
6,299
8.8
258
Ease of Use
8.9
6,391
8.7
263
Ease of Setup
9.1
3,263
9.4
133
Ease of Admin
9.0
1,181
9.4
94
Quality of Support
8.9
3,977
9.1
218
Has the product been a good partner in doing business?
9.0
1,107
9.5
89
Product Direction (% positive)
8.8
5,983
8.6
246
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
8.2
1175
8.0
72
Feature Not Available
Feature Not Available
8.6
1256
8.2
85
Feature Not Available
8.4
80
Feature Not Available
Feature Not Available
Editing & Design
Feature Not Available
9.0
88
Feature Not Available
8.8
77
8.9
1313
8.7
81
Feature Not Available
9.1
85
Feature Not Available
8.9
74
Agentic AI - Org Chart
8.3
509
6.9
15
Feature Not Available
7.1
15
Design Tools
8.9
2175
Not enough data
8.9
2156
Not enough data
9.0
2089
Not enough data
8.7
2109
Not enough data
9.0
2177
Not enough data
Communication Tools
8.3
1774
Not enough data
8.7
1995
Not enough data
Integrations
7.9
1577
Not enough data
8.8
2014
Not enough data
Software Offering
9.0
2095
Not enough data
Feature Not Available
Not enough data
7.6
1409
Not enough data
Agentic AI - Collaborative Whiteboard
8.3
588
Not enough data
8.3
590
Not enough data
Feature Not Available
Not enough data
Collaboration Tools
8.9
1244
Not enough data
Feature Not Available
Not enough data
8.8
1225
Not enough data
Visual Tools
8.8
1234
Not enough data
8.8
1201
Not enough data
8.5
1172
Not enough data
Mind Map Availability
8.6
1206
Not enough data
8.5
1171
Not enough data
7.7
1138
Not enough data
8.6
1182
Not enough data
Agentic AI - Mind Mapping
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform Basics
8.7
1058
Not enough data
8.8
1045
Not enough data
8.9
1049
Not enough data
Feature Not Available
Not enough data
8.1
956
Not enough data
Agentic AI - Customer Journey Mapping
8.3
502
Not enough data
Collaboration
8.6
1715
8.6
44
Feature Not Available
8.4
43
8.8
2033
8.6
48
Feature Not Available
8.3
40
Hardware
Feature Not Available
8.2
51
8.8
1864
9.2
47
Security
8.7
1933
8.7
50
9.0
1921
8.9
48
Agentic AI - Visual Collaboration Platforms
Feature Not Available
7.2
13
8.5
585
7.1
13
Platform Basics
8.7
765
Not enough data
8.8
789
Not enough data
8.6
773
Not enough data
8.8
780
Not enough data
8.7
784
Not enough data
Platform Additional Functionality
8.7
768
Not enough data
8.6
755
Not enough data
8.8
780
Not enough data
Categories
Categories
Shared Categories
Lucid Visual Collaboration Suite and SmartDraw are categorized as Diagramming, Visual Collaboration Platforms, and Org Chart
Unique Categories
Lucid Visual Collaboration Suite is categorized as Collaborative Whiteboard, Mind Mapping, Customer Journey Mapping, and Wireframing
SmartDraw is categorized as Sketching
Reviews
Reviewers' Company Size
Lucid Visual Collaboration Suite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SmartDraw
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.2%
Computer Software
14.2%
Financial Services
5.3%
Marketing and Advertising
3.6%
Hospital & Health Care
3.3%
Other
59.4%
Information Technology and Services
7.4%
Construction
7.4%
Non-Profit Organization Management
4.6%
Veterinary
3.7%
Computer Software
3.7%
Other
73.2%
Discussions
Is Lucidchart any good?
4 Comments
TR
Lucidchart is a great tool, but the sales team puts a damper on the excitement. They're much too pushy when it comes to discussing pricing, going so far as...Read more
How can I work offline?
3 Comments
VR
1. Go to ACCOUNT SETTINGS that is an option placed below your username.
2. Once there, on the left, select OFFLINE SETTINGS.
3. You will find this: "Make...Read more
What is Lucidchart used for?
3 Comments
UK
Its mainly a whiteboarding software helping you visualise and ideate during meetings and workshopsRead more
how do i get started with free version
1 Comment
EG
You can sign up for the trial at https://cloud.smartdraw.comRead more
I use this program. Sold you program to be able to obtain. Yet you say you cant verify my professional experience? Do not ask me to do another survey.
1 Comment
Official Response from SmartDraw
My apologies, we let G2C know about this but it's out of our hands. We appreciate the time you took to try. Read more
Are there ways to make customizable ribbons?
1 Comment
Official Response from SmartDraw
Hi Ralph,
We are looking at revising the UI this quarter to make this easier for you. I don't have an ETA yet, but it's on our short term roadmap....Read more
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