# Lucid Visual Collaboration Suite vs Smaply Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Lucid Visual Collaboration Suite excels in user-friendliness, with many users highlighting its intuitive interface and efficient design. One user mentioned, "It is very user friendly and efficient," which suggests that new users can quickly adapt to the platform without extensive training.
- **Users say** that Smaply is particularly effective for those new to journey mapping, as it is described as "easy to learn and adopt." This makes it a solid choice for teams just starting with customer journey mapping, although it may not offer the same depth of features as Lucid.
- **Reviewers mention** that Lucid's implementation process is quick and straightforward, with one user noting that the UI is "very straight forward and easy to understand how to use it even without a tutorial." This ease of setup can significantly enhance productivity for teams looking to get started quickly.
- **According to verified reviews** , Smaply shines in providing comprehensive resources for learning, with users appreciating the well-organized content and examples available. One user stated, "I liked the content and its organisation quite well," indicating that Smaply supports users in understanding customer journey concepts effectively.
- **G2 reviewers highlight** that Lucid offers advanced features like AI-assisted diagram creation, which can streamline the process of documenting meetings and brainstorming sessions. Users have noted that the AI can build an initial diagram from a meeting summary, making it easier to visualize ideas quickly.
- **Users report** that while Smaply has a strong focus on customer journey mapping, it may lack some of the collaborative features that Lucid provides. Reviewers have pointed out that Lucid's multi-user access and collaboration capabilities are beneficial for teams working together on projects, enhancing overall teamwork and communication.



| | Lucid Visual Collaboration Suite | Smaply | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 8,770 | 15 | 
| **Largest Market Segment** | Small-Business (41.1% of reviews) | Mid-Market (53.3% of reviews) | 
| **Entry Level Price** | $0.00 | €0.00 1 user Per Year | 

---
## Top Pros & Cons

### Lucid Visual Collaboration Suite

Pros:
- Ease of Use (1759 reviews)
- Diagramming (956 reviews)

Cons:
- Learning Curve (397 reviews)
- Missing Features (328 reviews)

### Smaply

Pros:
- Easy Learning (1 reviews)
- Time-saving (1 reviews)

Cons:
- Export Issues (1 reviews)

---
## Ratings Comparison
| Rating | Lucid Visual Collaboration Suite | Smaply | 
|---|---|---|
  | **Meets Requirements** | 9.0 (6823 reviews) | 9.8 (9 reviews) | 
  | **Ease of Use** | 8.9 (6926 reviews) | 9.5 (10 reviews) | 
  | **Ease of Setup** | 9.1 (3777 reviews) | Not enough data | 
  | **Ease of Admin** | 9.0 (1206 reviews) | Not enough data | 
  | **Quality of Support** | 8.9 (4370 reviews) | 9.8 (9 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (1129 reviews) | Not enough data | 
  | **Product Direction (% positive)** | 8.8 (6480 reviews) | 10.0 (9 reviews) | 

---
## Pricing

### Lucid Visual Collaboration Suite

#### Entry-Level Pricing

Plan: Free Bundle

Price: $0.00

Description: Free Bundle includes:

Key Features:
- 3 editable Lucidchart documents
- 3 editable Lucidspark boards
- 60 shapes per Lucidchart document

[Browse all 4 editions](https://www.g2.com/products/lucid-software-inc-lucid-visual-collaboration-suite/pricing)

#### Free Trial

Yes

### Smaply

#### Entry-Level Pricing

Plan: Free

Price: €0.00 1 user Per Year

Description: Simple journey maps for quick results.

Key Features:
- 1 personal workspace
- 10 maps
- 10 personas

[Browse all 4 editions](https://www.g2.com/products/smaply/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Lucid Visual Collaboration Suite** | N/A | N/A |
| **Smaply** | N/A | N/A |

#### Communication

| Feature | Lucid Visual Collaboration Suite | Smaply | 
|---|---|---|
| **Status Updates** | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | 

#### Content Management

| Feature | Lucid Visual Collaboration Suite | Smaply | 
|---|---|---|
| **File Sharing** | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | Lucid Visual Collaboration Suite | Smaply | 
|---|---|---|
| **Task Management** | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | 

#### Administration

| Feature | Lucid Visual Collaboration Suite | Smaply | 
|---|---|---|
| **Moderation** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 

### Org Chart

| Product | Score | Reviews |
|---|---|---|
| **Lucid Visual Collaboration Suite** | 8.6/10 | 1527 |
| **Smaply** | N/A | N/A |

#### Logistics

| Feature | Lucid Visual Collaboration Suite | Smaply | 
|---|---|---|
| **Integration** | 8.1 (1137 reviews) | Not enough data | 
| **Analytics** | Feature Not Available | Not enough data | 
| **Export** | 8.6 (1237 reviews) | Not enough data | 
| **Upload** | Feature Not Available | Not enough data | 
| **Employee Directory** | Feature Not Available | Not enough data | 

#### Editing & Design

| Feature | Lucid Visual Collaboration Suite | Smaply | 
|---|---|---|
| **Drag-and-Drop** | Feature Not Available | Not enough data | 
| **Update** | Feature Not Available | Not enough data | 
| **Customize** | 8.9 (1314 reviews) | Not enough data | 
| **Details** | Feature Not Available | Not enough data | 
| **Restructure** | Feature Not Available | Not enough data | 

#### Agentic AI - Org Chart

| Feature | Lucid Visual Collaboration Suite | Smaply | 
|---|---|---|
| **Cross-system Integration** | 8.2 (462 reviews) | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 

### Collaborative Whiteboard

| Product | Score | Reviews |
|---|---|---|
| **Lucid Visual Collaboration Suite** | 8.7/10 | 2776 |
| **Smaply** | N/A | N/A |

#### Design Tools

| Feature | Lucid Visual Collaboration Suite | Smaply | 
|---|---|---|
| **Drawing** | 9.0 (2307 reviews) | Not enough data | 
| **Marker Colors** | 8.9 (2230 reviews) | Not enough data | 
| **Mind Mapping** | 9.0 (2184 reviews) | Not enough data | 
| **Templates** | 8.8 (2261 reviews) | Not enough data | 
| **Drag-and-Drop** | 9.1 (2314 reviews) | Not enough data | 

#### Communication Tools

| Feature | Lucid Visual Collaboration Suite | Smaply | 
|---|---|---|
| **Voting** | 8.4 (1821 reviews) | Not enough data | 
| **Commenting** | 8.8 (2061 reviews) | Not enough data | 

#### Integrations

| Feature | Lucid Visual Collaboration Suite | Smaply | 
|---|---|---|
| **CMS Integrations** | 8.0 (1605 reviews) | Not enough data | 
| **Sharing** | 8.9 (2130 reviews) | Not enough data | 

#### Software Offering

| Feature | Lucid Visual Collaboration Suite | Smaply | 
|---|---|---|
| **In-Browser** | 9.0 (2169 reviews) | Not enough data | 
| **Desktop App** | Feature Not Available | Not enough data | 
| **Mobile App** | 7.7 (1447 reviews) | Not enough data | 

#### Agentic AI - Collaborative Whiteboard

| Feature | Lucid Visual Collaboration Suite | Smaply | 
|---|---|---|
| **Autonomous Task Execution** | 8.4 (615 reviews) | Not enough data | 
| **Cross-system Integration** | 8.4 (624 reviews) | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 

### Mind Mapping

| Product | Score | Reviews |
|---|---|---|
| **Lucid Visual Collaboration Suite** | 8.6/10 | 1400 |
| **Smaply** | N/A | N/A |

#### Collaboration Tools

| Feature | Lucid Visual Collaboration Suite | Smaply | 
|---|---|---|
| **Collaborative Editing** | 8.9 (1225 reviews) | Not enough data | 
| **Task Management** | Feature Not Available | Not enough data | 
| **Notes and Comments** | 8.8 (1196 reviews) | Not enough data | 

#### Visual Tools

| Feature | Lucid Visual Collaboration Suite | Smaply | 
|---|---|---|
| **Styles and Themes** | 8.8 (1191 reviews) | Not enough data | 
| **Image Import** | 8.8 (1149 reviews) | Not enough data | 
| **Custom Icons** | 8.4 (1121 reviews) | Not enough data | 

#### Mind Map Availability 

| Feature | Lucid Visual Collaboration Suite | Smaply | 
|---|---|---|
| **File Formats** | 8.6 (1162 reviews) | Not enough data | 
| **Cloud Storage Integration** | 8.4 (1119 reviews) | Not enough data | 
| **Mobile Application** | 7.6 (1090 reviews) | Not enough data | 
| **Desktop Availability** | 8.6 (1137 reviews) | Not enough data | 

#### Agentic AI - Mind Mapping

| Feature | Lucid Visual Collaboration Suite | Smaply | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 

### Customer Journey Mapping

| Product | Score | Reviews |
|---|---|---|
| **Lucid Visual Collaboration Suite** | 8.6/10 | 1133 |
| **Smaply** | 9.3/10 | 8 |

#### Platform Basics

| Feature | Lucid Visual Collaboration Suite | Smaply | 
|---|---|---|
| **Templates** | 8.7 (991 reviews) | 9.2 (8 reviews) | 
| **Exporting** | 8.7 (978 reviews) | 9.0 (8 reviews) | 
| **Multi-user Access and Collaboration** | 8.9 (979 reviews) | 9.4 (8 reviews) | 
| **Multiple Personas** | Feature Not Available | 9.4 (8 reviews) | 
| **Data Analytics ** | 8.0 (877 reviews) | Not enough data | 

#### Agentic AI - Customer Journey Mapping

| Feature | Lucid Visual Collaboration Suite | Smaply | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (425 reviews) | Not enough data | 

### Visual Collaboration Platforms

| Product | Score | Reviews |
|---|---|---|
| **Lucid Visual Collaboration Suite** | 8.9/10 | 2834 |
| **Smaply** | N/A | N/A |

#### Collaboration

| Feature | Lucid Visual Collaboration Suite | Smaply | 
|---|---|---|
| **Integrated Communications** | 8.6 (1803 reviews) | Not enough data | 
| **Native Communications** | Feature Not Available | Not enough data | 
| **Board Overview** | 8.8 (2170 reviews) | Not enough data | 
| **Screen Sharing** | Feature Not Available | Not enough data | 

#### Hardware

| Feature | Lucid Visual Collaboration Suite | Smaply | 
|---|---|---|
| **Required Hardware** | Feature Not Available | Not enough data | 
| **Bring Your Own Device** | 8.8 (1925 reviews) | Not enough data | 

####  Security

| Feature | Lucid Visual Collaboration Suite | Smaply | 
|---|---|---|
| **Permissions** | 8.8 (1996 reviews) | Not enough data | 
| **Single Sign-On (SSO)** | 9.1 (2002 reviews) | Not enough data | 

#### Agentic AI - Visual Collaboration Platforms

| Feature | Lucid Visual Collaboration Suite | Smaply | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | 8.6 (671 reviews) | Not enough data | 

### Wireframing

| Product | Score | Reviews |
|---|---|---|
| **Lucid Visual Collaboration Suite** | 8.8/10 | 841 |
| **Smaply** | N/A | N/A |

#### Platform Basics

| Feature | Lucid Visual Collaboration Suite | Smaply | 
|---|---|---|
| **Importing Abilities** | 8.5 (685 reviews) | Not enough data | 
| **Content Design Tools** | 8.7 (715 reviews) | Not enough data | 
| **Framework Libraries** | 8.5 (693 reviews) | Not enough data | 
| **Outlining Tools** | 8.6 (701 reviews) | Not enough data | 
| **Mockup Creations** | 8.6 (707 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | Lucid Visual Collaboration Suite | Smaply | 
|---|---|---|
| **Collaboration Software Integration** | 8.5 (686 reviews) | Not enough data | 
| **Feedback Communication** | 8.5 (672 reviews) | Not enough data | 
| **Exporting Capabilities** | 8.7 (703 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [Customer Journey Mapping Tools](https://www.g2.com/categories/customer-journey-mapping)

**Unique to Lucid Visual Collaboration Suite (6):** [Diagramming Software](https://www.g2.com/categories/diagramming), [Collaborative Whiteboard Software](https://www.g2.com/categories/collaborative-whiteboard), [Mind Mapping Software](https://www.g2.com/categories/mind-mapping-software), [Wireframing Software](https://www.g2.com/categories/wireframing), [Org Chart Software](https://www.g2.com/categories/org-chart), [Visual Collaboration Platforms](https://www.g2.com/categories/visual-collaboration-platforms)



---
## Reviewer Demographics

### By Company Size

| Segment | Lucid Visual Collaboration Suite | Smaply | 
|---|---|---|
| **Small-Business** | 41.1% | 33.3% | 
| **Mid-Market** | 35.7% | 53.3% | 
| **Enterprise** | 23.2% | 13.3% | 

### By Industry

#### Lucid Visual Collaboration Suite

- **Information Technology and Services:** 14.9%
- **Computer Software:** 13.7%
- **Financial Services:** 5.3%
- **Marketing and Advertising:** 3.3%
- **Hospital & Health Care:** 3.1%
- **Higher Education:** 2.6%
- **Non-Profit Organization Management:** 2.0%
- **Consulting:** 2.0%
- **Computer & Network Security:** 1.9%
- **Management Consulting:** 1.8%
- **Other:** 49.4%

#### Smaply

- **Information Technology and Services:** 20.0%
- **Financial Services:** 13.3%
- **Banking:** 13.3%
- **Consulting:** 6.7%
- **Telecommunications:** 6.7%
- **Medical Devices:** 6.7%
- **Management Consulting:** 6.7%
- **Higher Education:** 6.7%
- **Education Management:** 6.7%
- **Automotive:** 6.7%
- **Other:** 6.7%

---
## Alternatives

### Alternatives to Lucid Visual Collaboration Suite

- [Miro](https://www.g2.com/products/miro/reviews) — 4.6/5 stars (13231 reviews)
- [Mural](https://www.g2.com/products/mural/reviews) — 4.6/5 stars (1462 reviews)
- [Visio](https://www.g2.com/products/visio/reviews) — 4.2/5 stars (692 reviews)
- [Creately](https://www.g2.com/products/creately/reviews) — 4.4/5 stars (1392 reviews)
- [FigJam](https://www.g2.com/products/fig-jam/reviews) — 4.6/5 stars (463 reviews)
- [Cacoo](https://www.g2.com/products/cacoo/reviews) — 4.5/5 stars (235 reviews)
- [SmartDraw](https://www.g2.com/products/smartdraw/reviews) — 4.5/5 stars (389 reviews)
- [Gliffy](https://www.g2.com/products/gliffy/reviews) — 4.4/5 stars (222 reviews)
- [Whimsical](https://www.g2.com/products/whimsical/reviews) — 4.6/5 stars (189 reviews)
- [Sketch](https://www.g2.com/products/sketch/reviews) — 4.5/5 stars (1226 reviews)

### Alternatives to Smaply

- [TheyDo](https://www.g2.com/products/theydo/reviews) — 4.5/5 stars (62 reviews)
- [WebEngage](https://www.g2.com/products/webengage/reviews) — 4.5/5 stars (766 reviews)
- [Miro](https://www.g2.com/products/miro/reviews) — 4.6/5 stars (13231 reviews)
- [MoEngage](https://www.g2.com/products/moengage/reviews) — 4.5/5 stars (524 reviews)
- [UXPressia](https://www.g2.com/products/uxpressia/reviews) — 4.5/5 stars (37 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2940 reviews)
- [Glassbox](https://www.g2.com/products/glassbox/reviews) — 4.9/5 stars (809 reviews)
- [Totango](https://www.g2.com/products/totango/reviews) — 4.3/5 stars (1150 reviews)
- [Ortto](https://www.g2.com/products/ortto/reviews) — 4.4/5 stars (624 reviews)
- [Contentsquare](https://www.g2.com/products/contentsquare/reviews) — 4.6/5 stars (639 reviews)

---
## Top Discussions

### Lucid Visual Collaboration Suite

- Title: [Is Lucidchart any good?](https://www.g2.com/discussions/is-lucidchart-any-good) — 6 comments, 12 upvotes
  > **Top comment:** "Lucidchart is a great tool, but the sales team puts a damper on the excitement. They're much too pushy when it comes to discussing pricing, going so far as..."
- Title: [What is Lucidchart used for?](https://www.g2.com/discussions/what-is-lucidchart-used-for) — 4 comments, 5 upvotes
  > **Top comment:** "Its mainly a whiteboarding software helping you visualise and ideate during meetings and workshops"
- Title: [How can I work offline?](https://www.g2.com/discussions/how-can-i-work-offline-6b367b52-21d2-43e1-bbb4-6ac40826b71f) — 3 comments, 1 upvote
  > **Top comment:** "1. Go to ACCOUNT SETTINGS that is an option placed below your username.
2. Once there, on the left, select OFFLINE SETTINGS.
3. You will find this: "Make..."
- Title: [What can you do with Lucidchart?](https://www.g2.com/discussions/what-can-you-do-with-lucidchart) — 2 comments
  > **Top comment:** "You can map out processes and create visual diagrams to facilitate brainstorming and idea mapping sessions."
- Title: [Overall good!!](https://www.g2.com/discussions/33606-overall-good) — 2 comments, 3 upvotes
  > **Top comment:** "We're so glad to hear you're enjoying Lucidspark! "

### Smaply

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/lucid-software-inc-lucid-visual-collaboration-suite-vs-smaply)