# LoyaltyLion, Smile.io vs Elfsight Comparison

| | LoyaltyLion | Smile.io | Elfsight | 
|---|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.6 out of 5 | 4.8 out of 5 | 
| **Total Reviews** | 588 | 436 | 902 | 
| **Largest Market Segment** | Small-Business (74.0% of reviews) | Small-Business (92.4% of reviews) | Small-Business (94.0% of reviews) | 
| **Entry Level Price** | Starting at $199.00 500 Orders per month Per Month | Free | $0.00 | 

---
## Top Pros & Cons

### LoyaltyLion

Pros:
- Customer Support (156 reviews)
- Ease of Use (134 reviews)

Cons:
- Limited Customization (37 reviews)
- Lack of Customization (22 reviews)

### Smile.io

Pros:
- Ease of Use (169 reviews)
- Customer Support (135 reviews)

Cons:
- Expensive (72 reviews)
- Limited Customization (49 reviews)

### Elfsight

Pros:
- Customer Support (26 reviews)
- Ease of Use (20 reviews)

Cons:
- Expensive (4 reviews)
- Poor Support (4 reviews)

---
## Ratings Comparison
| Rating | LoyaltyLion | Smile.io | Elfsight | 
|---|---|---|---|
  | **Meets Requirements** | 8.6 (495 reviews) | 8.6 (423 reviews) | 9.5 (527 reviews) | 
  | **Ease of Use** | 8.6 (501 reviews) | 9.1 (428 reviews) | 9.7 (533 reviews) | 
  | **Ease of Setup** | 8.5 (408 reviews) | 9.1 (411 reviews) | 9.7 (344 reviews) | 
  | **Ease of Admin** | 8.8 (289 reviews) | 9.1 (289 reviews) | 9.6 (308 reviews) | 
  | **Quality of Support** | 9.3 (490 reviews) | 9.5 (396 reviews) | 9.5 (489 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.1 (287 reviews) | 9.3 (282 reviews) | 9.6 (303 reviews) | 
  | **Product Direction (% positive)** | 9.3 (493 reviews) | 9.2 (414 reviews) | 9.2 (486 reviews) | 

---
## Pricing

### LoyaltyLion

#### Entry-Level Pricing

Plan: Classic

Price: Starting at $199.00 500 Orders per month Per Month

Description: Best for brands starting loyalty with minimal effort

Key Features:
- Branded loyalty page built for you 
- Pre-built earning activity and reward rules
- Klaviyo integration with email flows built for you

[Browse all 3 editions](https://www.g2.com/products/loyaltylion/pricing)

#### Free Trial

Yes

### Smile.io

#### Entry-Level Pricing

Plan: Free

Price: Free

Description: Up to 200 monthly orders

Key Features:
- Points, rewards & referrals
- 15+ ways to earn & redeem
- Discounts & free shipping rewards

[Browse all 5 editions](https://www.g2.com/products/smile-io/pricing)

#### Free Trial

No

### Elfsight

#### Entry-Level Pricing

Plan: Lite

Price: $0.00

Description: Use it for free and upgrade as you grow

Key Features:
- 1 website
- up to 300 views
- Only bug fixes

[Browse all 3 editions](https://www.g2.com/products/elfsight/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Loyalty Management

| Product | Score | Reviews |
|---|---|---|
| **LoyaltyLion** | 7.7/10 | 467 |
| **Smile.io** | 7.8/10 | 394 |
| **Elfsight** | N/A | N/A |

#### Loyalty Experience

| Feature | LoyaltyLion | Smile.io | Elfsight | 
|---|---|---|---|
| **Loyalty Engine** | 8.8 (438 reviews) | 9.1 (379 reviews) | Not enough data | 
| **Rewards** | 8.7 (444 reviews) | 8.8 (382 reviews) | Not enough data | 
| **Membership** | 8.6 (419 reviews) | 8.4 (351 reviews) | Not enough data | 
| **Personalization** | 7.9 (408 reviews) | 7.9 (345 reviews) | Not enough data | 
| **Gamification** | 7.1 (392 reviews) | 6.8 (338 reviews) | Not enough data | 
| **Loyalty Cards** | 7.3 (80 reviews) | 6.7 (333 reviews) | Not enough data | 

#### Loyalty Platform

| Feature | LoyaltyLion | Smile.io | Elfsight | 
|---|---|---|---|
| **Communication Tools** | 7.9 (401 reviews) | 7.9 (345 reviews) | Not enough data | 
| **Customer Relationship Management (CRM)** | 8.2 (404 reviews) | 8.1 (340 reviews) | Not enough data | 
| **Loyalty Analytics** | 8.0 (414 reviews) | 8.1 (344 reviews) | Not enough data | 
| **Localization** | 7.6 (380 reviews) | 7.6 (330 reviews) | Not enough data | 
| **Integrations** | 8.4 (426 reviews) | 8.5 (358 reviews) | Not enough data | 

#### Agentic AI - Loyalty Management

| Feature | LoyaltyLion | Smile.io | Elfsight | 
|---|---|---|---|
| **Autonomous Task Execution** | 6.5 (65 reviews) | 7.2 (122 reviews) | Not enough data | 
| **Cross-system Integration** | 7.7 (65 reviews) | 8.0 (124 reviews) | Not enough data | 
| **Adaptive Learning** | 6.7 (63 reviews) | 7.1 (121 reviews) | Not enough data | 
| **Proactive Assistance** | 6.8 (63 reviews) | 7.1 (123 reviews) | Not enough data | 

### Customer Advocacy

| Product | Score | Reviews |
|---|---|---|
| **LoyaltyLion** | N/A | N/A |
| **Smile.io** | 6.5/10 | 14 |
| **Elfsight** | N/A | N/A |

#### Agentic AI - Customer Advocacy

| Feature | LoyaltyLion | Smile.io | Elfsight | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.9 (13 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | 6.7 (13 reviews) | Not enough data | 
| **Proactive Assistance** | Not enough data | 6.0 (14 reviews) | Not enough data | 

### E-Commerce Tools

| Product | Score | Reviews |
|---|---|---|
| **LoyaltyLion** | 6.4/10 | 14 |
| **Smile.io** | N/A | N/A |
| **Elfsight** | 8.6/10 | 21 |

#### Agentic AI - E-Commerce Tools

| Feature | LoyaltyLion | Smile.io | Elfsight | 
|---|---|---|---|
| **Cross-system Integration** | 7.3 (14 reviews) | Not enough data | 9.2 (20 reviews) | 
| **Adaptive Learning** | 5.9 (11 reviews) | Not enough data | 8.5 (12 reviews) | 
| **Natural Language Interaction** | 5.9 (11 reviews) | Not enough data | 8.2 (13 reviews) | 

### Brand Advocacy

| Product | Score | Reviews |
|---|---|---|
| **LoyaltyLion** | N/A | N/A |
| **Smile.io** | N/A | N/A |
| **Elfsight** | N/A | N/A |

#### Discovery

| Feature | LoyaltyLion | Smile.io | Elfsight | 
|---|---|---|---|
| **Referral Program** | Not enough data | Not enough data | Not enough data | 
| **Incentives** | Not enough data | Not enough data | Not enough data | 
| **3rd-Party Trends** | Not enough data | Not enough data | Not enough data | 

#### Insight

| Feature | LoyaltyLion | Smile.io | Elfsight | 
|---|---|---|---|
| **Monitoring** | Not enough data | Not enough data | Not enough data | 
| **Adoption Insight** | Not enough data | Not enough data | Not enough data | 
| **Engagement Analysis** | Not enough data | Not enough data | Not enough data | 

#### Mobile

| Feature | LoyaltyLion | Smile.io | Elfsight | 
|---|---|---|---|
| **Mobile Optimization** | Not enough data | Not enough data | Not enough data | 

#### Platform

| Feature | LoyaltyLion | Smile.io | Elfsight | 
|---|---|---|---|
| **Multichannel Sharing** | Not enough data | Not enough data | Not enough data | 
| **Forum** | Not enough data | Not enough data | Not enough data | 
| **Integration** | Not enough data | Not enough data | Not enough data | 
| **Content Distribution** | Not enough data | Not enough data | Not enough data | 

---
## Categories

**Unique to LoyaltyLion (3):** [Loyalty Management Software](https://www.g2.com/categories/loyalty-management), [E-Commerce Tools ](https://www.g2.com/categories/e-commerce-tools), [Customer Advocacy Software](https://www.g2.com/categories/customer-advocacy)

**Unique to Smile.io (2):** [Loyalty Management Software](https://www.g2.com/categories/loyalty-management), [Customer Advocacy Software](https://www.g2.com/categories/customer-advocacy)

**Unique to Elfsight (1):** [E-Commerce Tools ](https://www.g2.com/categories/e-commerce-tools)


---
## Reviewer Demographics

### By Company Size

| Segment | LoyaltyLion | Smile.io | Elfsight | 
|---|---|---|---|
| **Small-Business** | 74.0% | 92.4% | 94.0% | 
| **Mid-Market** | 25.5% | 7.6% | 5.2% | 
| **Enterprise** | 0.5% | 0% | 0.8% | 

### By Industry

#### LoyaltyLion

- **Apparel & Fashion:** 26.6%
- **Retail:** 22.5%
- **Cosmetics:** 9.4%
- **Food & Beverages:** 9.4%
- **Consumer Goods:** 8.4%
- **Health, Wellness and Fitness:** 8.2%
- **Marketing and Advertising:** 3.2%
- **Luxury Goods & Jewelry:** 2.6%
- **Arts and Crafts:** 1.3%
- **Manufacturing:** 1.1%
- **Other:** 7.3%

#### Smile.io

- **Retail:** 33.5%
- **Apparel & Fashion:** 13.0%
- **Consumer Goods:** 8.6%
- **Cosmetics:** 8.1%
- **Food & Beverages:** 7.9%
- **Health, Wellness and Fitness:** 6.0%
- **Arts and Crafts:** 3.5%
- **Sporting Goods:** 3.3%
- **Marketing and Advertising:** 2.1%
- **Food Production:** 1.9%
- **Other:** 12.1%

#### Elfsight

- **Marketing and Advertising:** 16.4%
- **Design:** 5.2%
- **Retail:** 4.7%
- **Graphic Design:** 4.4%
- **Health, Wellness and Fitness:** 4.4%
- **Information Technology and Services:** 3.2%
- **Non-Profit Organization Management:** 3.1%
- **Leisure, Travel & Tourism:** 3.0%
- **Real Estate:** 3.0%
- **Internet:** 2.9%
- **Other:** 49.6%

---
## Alternatives

### Alternatives to LoyaltyLion

- [Yotpo](https://www.g2.com/products/yotpo/reviews) — 4.3/5 stars (265 reviews)
- [SAP Engagement Cloud (formerly SAP Emarsys)](https://www.g2.com/products/sap-engagement-cloud-formerly-sap-emarsys/reviews) — 4.2/5 stars (624 reviews)
- [Okendo](https://www.g2.com/products/okendo/reviews) — 4.6/5 stars (361 reviews)
- [Xoxoday](https://www.g2.com/products/xoxoday-xoxoday/reviews) — 4.6/5 stars (1580 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4060 reviews)
- [impact.com](https://www.g2.com/products/impact-com/reviews) — 4.4/5 stars (2216 reviews)
- [Tidio](https://www.g2.com/products/tidio/reviews) — 4.6/5 stars (1906 reviews)
- [Influitive](https://www.g2.com/products/jigsaw-interactive-influitive/reviews) — 4.4/5 stars (396 reviews)
- [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) — 4.0/5 stars (4462 reviews)
- [AdvantageClub.ai](https://www.g2.com/products/advantageclub-ai/reviews) — 4.8/5 stars (859 reviews)

### Alternatives to Smile.io

- [Yotpo](https://www.g2.com/products/yotpo/reviews) — 4.3/5 stars (265 reviews)
- [ReferralCandy](https://www.g2.com/products/referralcandy/reviews) — 4.5/5 stars (110 reviews)
- [Okendo](https://www.g2.com/products/okendo/reviews) — 4.6/5 stars (361 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4060 reviews)
- [Influitive](https://www.g2.com/products/jigsaw-interactive-influitive/reviews) — 4.4/5 stars (396 reviews)
- [SAP Engagement Cloud (formerly SAP Emarsys)](https://www.g2.com/products/sap-engagement-cloud-formerly-sap-emarsys/reviews) — 4.2/5 stars (624 reviews)
- [NiceJob](https://www.g2.com/products/nicejob/reviews) — 4.8/5 stars (416 reviews)
- [impact.com](https://www.g2.com/products/impact-com/reviews) — 4.4/5 stars (2216 reviews)
- [Xoxoday](https://www.g2.com/products/xoxoday-xoxoday/reviews) — 4.6/5 stars (1580 reviews)
- [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) — 4.0/5 stars (4462 reviews)

### Alternatives to Elfsight

- [Tidio](https://www.g2.com/products/tidio/reviews) — 4.6/5 stars (1906 reviews)
- [AfterShip](https://www.g2.com/products/aftership/reviews) — 4.7/5 stars (311 reviews)
- [wetracked.io](https://www.g2.com/products/wetracked-io/reviews) — 4.9/5 stars (339 reviews)
- [Google Pay for Business](https://www.g2.com/products/google-pay-for-business/reviews) — 4.6/5 stars (217 reviews)
- [Flodesk](https://www.g2.com/products/flodesk/reviews) — 4.8/5 stars (270 reviews)
- [Chargeflow](https://www.g2.com/products/chargeflow-inc-chargeflow/reviews) — 4.7/5 stars (255 reviews)
- [Minty Business](https://www.g2.com/products/minty-business/reviews) — 4.7/5 stars (196 reviews)
- [Route](https://www.g2.com/products/route-2023-05-09/reviews) — 4.5/5 stars (114 reviews)
- [Richpanel](https://www.g2.com/products/richpanel/reviews) — 4.7/5 stars (94 reviews)
- [Commerce Components by Shopify](https://www.g2.com/products/commerce-components-by-shopify/reviews) — 4.5/5 stars (57 reviews)

---
## Top Discussions

### LoyaltyLion

No discussions available for this product.

### Smile.io

- Title: [What are Smile rewards?](https://www.g2.com/discussions/what-are-smile-rewards) — 1 comment *(includes official response)*
  > **Top comment:** "Smile rewards is a loyalty platform for commerce brands on Shopify, Shopify Plus and BigCommerce. The platform enables brands to provide easy-to-use rewards..."
- Title: [Is smile IO for free?](https://www.g2.com/discussions/is-smile-io-for-free) — 1 comment *(includes official response)*
  > **Top comment:** "Smile.io offers a free plan for up to 200 monthly orders. With this free plan, commerce brands can launch a points program, a referral program with basic..."
- Title: [What is JS smile io?](https://www.g2.com/discussions/what-is-js-smile-io) — 1 comment *(includes official response)*
  > **Top comment:** "You view a breakdown of what you can do with the JavaScript SDK disabled vs enabled on Smile.io here at our help articles:..."
- Title: [How does smile app work?](https://www.g2.com/discussions/how-does-smile-app-work) — 1 comment *(includes official response)*
  > **Top comment:** "The Smile.io app works across commerce platforms Shopify, Shopify Plus, and BigCommerce by heading into their app store's and installing Smile into your..."

### Elfsight

- Title: [Can WhatsApp be used as a live chat tool instead of diverting to the WhatsApp no.?](https://www.g2.com/discussions/can-whatsapp-be-used-as-a-live-chat-tool-instead-of-diverting-to-the-whatsapp-no) — 2 comments, 1 upvote
  > **Top comment:** "Hello there!

With the way our WhatsApp Chat works, it does open a dev WhatsApp Chat application at the moment.

However, we have a request to open the..."
- Title: [Could you please make a widget for custom website menus](https://www.g2.com/discussions/could-you-please-make-a-widget-for-custom-website-menus) — 2 comments, 1 upvote
  > **Top comment:** "Hello Gina,

Thanks a lot for your suggestion!

We agree that such an app would be a very handy option to adjust your website menu the best way.

We..."
- Title: [What is Elfsight used for?](https://www.g2.com/discussions/what-is-elfsight-used-for) — 1 comment, 1 upvote
  > **Top comment:** "Elfsight is a website that provides a number of widgets to build iframes for websites.
Such as: Social media feeds, blog posts, and forms. 
Share button,..."
- Title: [How can I better Implement custom CSS on my Elfsight apps and widgets?](https://www.g2.com/discussions/45534-how-can-i-better-implement-custom-css-on-my-elfsight-apps-and-widgets) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Hello there,

Thank you for your question!

It's true, you are most welcome to customize your widgets even further with the help of CSS codes. In case..."
- Title: [Form Builder](https://www.g2.com/discussions/43947-form-builder) — 1 comment, 1 upvote
  > **Top comment:** "Comment deleted by user."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/loyaltylion-vs-smile-io-vs-elfsight)