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Compare LoyaltyLion and Okendo 
Featured Products
At a Glance
Market Segments
Small-Business (73.3% of reviews)
Small-Business (74.5% of reviews)
Entry-Level Pricing
No pricing available
$19.00 Per Month
LoyaltyLion
Star Rating
(537)4.6 out of 5
Market Segments
Small-Business (73.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about LoyaltyLionOkendo
Star Rating
(257)4.6 out of 5
Market Segments
Small-Business (74.5% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00 Per Month
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that LoyaltyLion excels in overall user satisfaction, reflected in its higher G2 Score, which indicates a strong market presence and positive user experiences. Users appreciate the easy integration into platforms like Shopify, making it a seamless choice for businesses looking to implement loyalty programs.
- Users say that Okendo shines in its customer support and onboarding experience, with many highlighting the team's responsiveness and the intuitive nature of the dashboard. This has led to a smooth transition for new users, as noted by those who found the reporting features particularly helpful.
- Reviewers mention that while both platforms have similar star ratings, Okendo's recent user feedback emphasizes its full suite capabilities and seamless integration, which some users found to be less demanding on their internal resources during setup compared to LoyaltyLion.
- According to verified reviews, LoyaltyLion users appreciate the consistency of results and ongoing support, which contributes to a reliable experience. This is particularly important for businesses that rely on loyalty programs to drive customer engagement.
- Users highlight that Okendo's ease of use is a significant advantage, with many finding the platform straightforward and user-friendly. This is complemented by positive feedback on the customer insights it provides, which help businesses make informed decisions.
- G2 reviewers note that while both products have their strengths, LoyaltyLion's broader feature set, particularly in gamification and personalization, may appeal more to businesses looking for advanced loyalty program options, despite Okendo's strong performance in customer support and ease of use.
Pricing
Entry-Level Pricing
LoyaltyLion
No pricing availableOkendo
Essential
$19.00
Per Month
Up to 200 orders per month
- For just $19/month, the Essentials plan has everything needed to start collecting customer reviews today. 14-day free trial. Easy setup.
Free Trial
LoyaltyLion
Free Trial is available
Okendo
Free Trial is available
Ratings
Meets Requirements
8.6
464
8.9
193
Ease of Use
8.6
470
9.0
196
Ease of Setup
8.5
378
8.9
176
Ease of Admin
8.8
278
9.0
109
Quality of Support
9.3
459
9.3
190
Has the product been a good partner in doing business?
9.1
276
9.3
108
Product Direction (% positive)
9.2
464
9.5
191
Features by Category
Collection
Not enough data
7.4
124
Not enough data
8.7
137
Not enough data
8.1
128
Not enough data
8.2
123
Not enough data
7.8
118
Agentic AI - Review Management
Not enough data
6.4
63
Not enough data
6.4
64
Moderation
Not enough data
8.8
127
Not enough data
8.7
126
Not enough data
8.2
119
Use Cases
Not enough data
9.2
138
Not enough data
7.8
120
Not enough data
8.5
131
Administration
Not enough data
8.3
127
Not enough data
7.9
119
Not enough data
7.8
126
Not enough data
8.6
120
Not enough data
6.5
108
Display Options
Not enough data
7.5
115
Not enough data
8.5
133
Not enough data
8.7
132
Not enough data
7.5
117
Generative AI
Not enough data
6.8
78
Survey Management
Not enough data
8.2
26
Not enough data
8.6
24
Not enough data
8.3
24
Not enough data
8.3
25
Survey Customization
Not enough data
8.5
24
Not enough data
8.8
24
Not enough data
8.3
23
Not enough data
7.2
24
Survey Insights
Not enough data
8.5
27
Not enough data
7.5
24
Not enough data
7.7
25
Not enough data
8.1
24
Agentic AI - Survey
Not enough data
7.3
13
Not enough data
7.2
13
Not enough data
7.3
13
Loyalty Experience
8.8
418
8.7
35
8.7
421
8.3
32
8.6
405
8.4
30
7.9
401
7.6
30
7.1
386
6.6
30
Feature Not Available
6.6
29
Loyalty Platform
7.9
396
8.0
29
8.2
400
7.9
29
8.0
407
8.0
27
7.6
375
7.0
28
8.4
408
8.4
31
Agentic AI - Loyalty Management
6.5
64
6.0
19
7.7
64
6.6
18
6.7
63
5.7
18
6.7
62
5.6
18
Agentic AI - Customer Advocacy
Not enough data
4.4
6
Not enough data
4.2
6
Not enough data
4.4
6
Agentic AI - E-Commerce Tools
7.1
13
Not enough data
5.9
11
Not enough data
5.9
11
Not enough data
Consumer Intelligence
Not enough data
9.3
23
Not enough data
6.7
17
Not enough data
8.2
19
Reporting
Not enough data
7.0
15
Not enough data
6.5
14
Not enough data
8.1
18
Media Monitoring
Not enough data
5.1
15
Not enough data
5.0
15
Not enough data
4.9
15
In-House Management
Not enough data
4.7
13
Not enough data
5.6
12
Generative AI
Not enough data
6.0
8
Agentic AI - Online Reputation Management
Not enough data
4.7
6
Not enough data
4.2
6
Not enough data
6.4
6
Not enough data
4.7
6
Not enough data
5.0
6
Not enough data
4.7
6
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
LoyaltyLion and Okendo are categorized as Loyalty Management
Unique Categories
LoyaltyLion is categorized as E-Commerce Tools
Okendo is categorized as Online Reputation Management, Review Management, Survey, and Customer Advocacy
Reviews
Reviewers' Company Size
LoyaltyLion
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Okendo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Apparel & Fashion
27.1%
Retail
22.5%
Food & Beverages
9.0%
Cosmetics
9.0%
Health, Wellness and Fitness
8.6%
Other
23.9%
Retail
23.0%
Consumer Goods
20.0%
Apparel & Fashion
16.5%
Cosmetics
9.5%
Health, Wellness and Fitness
9.0%
Other
22.0%
Alternatives
Discussions
LoyaltyLion has no discussions with answers
What is Okendo used for?
1 Comment
GG
Okendo is used by eCommerce brands to collect and showcase customer reviews, ratings, photos, and videos on their websites. It helps businesses build trust,...Read more
Okendo has no more discussions with answers
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