Compare Loris and MaestroQA
Featured Products
At a Glance
Market Segments
Mid-Market (72.7% of reviews)
Mid-Market (54.8% of reviews)
Entry-Level Pricing
No pricing available
Request a demo today
Loris
Star Rating
(11)4.8 out of 5
Market Segments
Mid-Market (72.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Loris
MaestroQA
Star Rating
(325)4.7 out of 5
Market Segments
Mid-Market (54.8% of reviews)
Pros & Cons
Entry-Level Pricing
Request a demo today
Learn more about MaestroQA
Loris vs MaestroQA
When assessing the two solutions, reviewers found them equally easy to use and administer. However, Loris is easier to set up, and do business with overall.
- Reviewers felt that MaestroQA meets the needs of their business better than Loris.
- When comparing quality of ongoing product support, reviewers felt that Loris is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Loris over MaestroQA.
Pricing
Entry-Level Pricing
Loris
No pricing availableMaestroQA
Contact Us
Request a demo today
We'd love to put together a custom proposal for you based on your team's unique needs.
Request a demo and we'll contact you to learn more about your use case + create the best package for your team.
Free Trial
Loris
No trial information availableMaestroQA
Free Trial is available
Ratings
Meets Requirements
8.6
6
9.4
259
Ease of Use
9.4
6
9.4
262
Ease of Setup
9.4
6
9.2
86
Ease of Admin
9.2
6
9.2
76
Quality of Support
10.0
6
9.7
251
Has the product been a good partner in doing business?
9.7
6
9.6
74
Product Direction (% positive)
10.0
5
9.3
237
Features by Category
Call Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Quality Assurance
Not enough data
9.5
218
Not enough data
9.5
217
Not enough data
9.1
213
Engagement
Not enough data
9.4
219
Not enough data
9.2
215
Not enough data
9.1
197
Performance
Not enough data
9.3
199
Not enough data
9.5
198
Generative AI
Feature Not Available
9.1
66
Not enough data
9.2
66
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Functions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feedback Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Sources
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Not enough data
Not enough data
Conversational Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Support Automation
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Not enough data
Not enough data
Setup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Predictions
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Channel
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Categories
Categories
Shared Categories
Loris and MaestroQA are categorized as Contact Center Quality Assurance, Speech Analytics, and Conversation Intelligence
Unique Categories
Loris is categorized as Proactive Customer Retention, Feedback Analytics, Conversational Support, Text Analysis, and Contact Center
MaestroQA is categorized as Multilingual Customer Support
Reviews
Reviewers' Company Size
Loris
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
MaestroQA
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consumer Goods
27.3%
Telecommunications
18.2%
Consumer Services
18.2%
Retail
9.1%
Health, Wellness and Fitness
9.1%
Other
18.2%
Consumer Services
22.9%
Computer Software
9.0%
Information Technology and Services
7.4%
Retail
6.1%
Telecommunications
5.8%
Other
48.7%
Alternatives
Discussions
Loris has no discussions with answers
Aside from the bar graph that shows after you signed in, are there any other charts that I can change into?
1 Comment
VP
Hi! Yes. On the coaching page, you can adjust the filters to change the charts. If you are an Admin or Manager, you also have access to the Reporting module....Read more
MaestroQA has no more discussions with answers
