# Loox, Reviews.io vs Feefo Comparison | | Loox | Reviews.io | Feefo | |---|---|---|---| | **Star Rating** | 4.9 out of 5 | 4.8 out of 5 | 4.6 out of 5 | | **Total Reviews** | 30 | 642 | 130 | | **Largest Market Segment** | Small-Business (86.7% of reviews) | Small-Business (84.9% of reviews) | Small-Business (54.0% of reviews) | | **Entry Level Price** | $9.99 Per Month | $29.00 300 Review Invites Per Month | Starting at £149.00 Per Month | --- ## Top Pros & Cons ### Loox **Not enough data** ### Reviews.io Pros: - Customer Support (82 reviews) - Helpful (47 reviews) Cons: - Expensive (9 reviews) - Difficult Setup (6 reviews) ### Feefo Pros: - Customer Support (59 reviews) - Ease of Use (49 reviews) Cons: - Missing Features (9 reviews) - Poor Reporting (9 reviews) --- ## Ratings Comparison | Rating | Loox | Reviews.io | Feefo | |---|---|---|---| | **Meets Requirements** | 9.5 (27 reviews) | 9.2 (533 reviews) | 8.9 (123 reviews) | | **Ease of Use** | 9.2 (27 reviews) | 8.9 (539 reviews) | 8.7 (123 reviews) | | **Ease of Setup** | 9.4 (12 reviews) | 8.6 (407 reviews) | 8.7 (92 reviews) | | **Ease of Admin** | 9.8 (10 reviews) | 9.0 (315 reviews) | 8.5 (62 reviews) | | **Quality of Support** | 9.1 (27 reviews) | 9.6 (537 reviews) | 9.5 (122 reviews) | | **Has the product been a good partner in doing business?** | 9.7 (10 reviews) | 9.4 (315 reviews) | 9.4 (65 reviews) | | **Product Direction (% positive)** | 8.7 (26 reviews) | 9.3 (484 reviews) | 9.3 (118 reviews) | --- ## Pricing ### Loox #### Entry-Level Pricing Plan: Beginner Price: $9.99 Per Month Description: Up to 100 automatic review requests emails, discount code, and onsite features. Easily import reviews from other apps. Key Features: - 100 Automatic review requests - Discount for photo reviews - Basic AliExpress importer [Browse all 3 editions](https://www.g2.com/products/loox/pricing) #### Free Trial Yes ### Reviews.io #### Entry-Level Pricing Plan: Essentials Price: $29.00 300 Review Invites Per Month Description: Build trust & drive conversions, it's easier than ever to get started. Key Features: - Product & Company Reviews - Photo & Video Reviews - Automated Review Collection [Browse all 4 editions](https://www.g2.com/products/reviews-io/pricing) #### Free Trial Yes ### Feefo #### Entry-Level Pricing Plan: Essentials Price: Starting at £149.00 Per Month Description: Feefo Essentials is an all-around solution to collecting feedback and gaining insights. Key Features: - Verified Product and Service Reviews – Collect honest reviews from people who purchase from or used your brand with our industry leading review collection forms - Customer Success Team – Get support from our team of experts and make the most of your feedback - Review Response – Show how much feedback means to you by responding to each review [Browse all 3 editions](https://www.g2.com/products/feefo/pricing) #### Free Trial No --- ## Features Comparison By Category ### Experience Management | Product | Score | Reviews | |---|---|---| | **Loox** | N/A | N/A | | **Reviews.io** | N/A | N/A | | **Feefo** | 7.6/10 | 36 | #### Analytics | Feature | Loox | Reviews.io | Feefo | |---|---|---|---| | **Net Promoter Score (NPS)** | Not enough data | Not enough data | 8.7 (34 reviews) | | **Customer Satisfaction (CSAT) Score** | Not enough data | Not enough data | 8.5 (30 reviews) | | **Customer Effort Score (CES)** | Not enough data | Not enough data | 8.0 (28 reviews) | | **Gamification** | Not enough data | Not enough data | 7.0 (28 reviews) | #### Customization | Feature | Loox | Reviews.io | Feefo | |---|---|---|---| | **Stakeholder Management** | Not enough data | Not enough data | 7.9 (29 reviews) | | **Multilanguage Support** | Not enough data | Not enough data | 7.4 (28 reviews) | | **Multiple Branding Support** | Not enough data | Not enough data | 7.5 (27 reviews) | | **Vertical-specific Solutions** | Not enough data | Not enough data | 7.1 (25 reviews) | #### Generative AI | Feature | Loox | Reviews.io | Feefo | |---|---|---|---| | **AI Text Generation** | Not enough data | Not enough data | 7.8 (22 reviews) | | **AI Text Summarization** | Not enough data | Not enough data | Feature Not Available | #### Agentic AI - Experience Management | Feature | Loox | Reviews.io | Feefo | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | 7.1 (16 reviews) | | **Cross-system Integration** | Not enough data | Not enough data | 7.1 (16 reviews) | | **Natural Language Interaction** | Not enough data | Not enough data | 7.1 (16 reviews) | | **Proactive Assistance** | Not enough data | Not enough data | 7.1 (17 reviews) | ### Review Management | Product | Score | Reviews | |---|---|---| | **Loox** | 9.0/10 | 6 | | **Reviews.io** | 8.5/10 | 248 | | **Feefo** | 8.0/10 | 84 | #### Collection | Feature | Loox | Reviews.io | Feefo | |---|---|---|---| | **Authentification** | Not enough data | 8.3 (126 reviews) | 7.9 (76 reviews) ✓ Verified | | **Review Forms** | 8.7 (5 reviews) ✓ Verified | 8.8 (225 reviews) ✓ Verified | 8.5 (79 reviews) ✓ Verified | | **Personalization** | Not enough data | 8.6 (221 reviews) ✓ Verified | 8.1 (80 reviews) ✓ Verified | | **Engagement** | 7.7 (5 reviews) ✓ Verified | 8.6 (212 reviews) ✓ Verified | 8.3 (77 reviews) ✓ Verified | | **Community Q&A** | Not enough data | 8.2 (188 reviews) ✓ Verified | 7.4 (75 reviews) | #### Agentic AI - Review Management | Feature | Loox | Reviews.io | Feefo | |---|---|---|---| | **Adaptive Learning** | Not enough data | 7.6 (14 reviews) | 7.1 (40 reviews) | | **Natural Language Interaction** | Not enough data | 8.0 (14 reviews) | 7.2 (40 reviews) | #### Moderation | Feature | Loox | Reviews.io | Feefo | |---|---|---|---| | **Reviewer Validation** | Not enough data | 8.9 (212 reviews) ✓ Verified | 9.0 (78 reviews) ✓ Verified | | **Response Types** | Not enough data | 8.8 (205 reviews) ✓ Verified | 8.6 (75 reviews) ✓ Verified | | **Legal Agreements** | Not enough data | 8.3 (177 reviews) ✓ Verified | 8.3 (72 reviews) ✓ Verified | #### Use Cases | Feature | Loox | Reviews.io | Feefo | |---|---|---|---| | **E-commerce** | 9.3 (5 reviews) ✓ Verified | 9.0 (198 reviews) ✓ Verified | 8.3 (71 reviews) ✓ Verified | | **Retail** | Not enough data | 8.6 (176 reviews) ✓ Verified | 8.3 (66 reviews) ✓ Verified | | **Customer Service** | Not enough data | 9.0 (205 reviews) ✓ Verified | 8.5 (73 reviews) ✓ Verified | #### Administration | Feature | Loox | Reviews.io | Feefo | |---|---|---|---| | **Incentives** | Not enough data | 7.6 (164 reviews) ✓ Verified | 6.7 (66 reviews) ✓ Verified | | **Syndication** | Feature Not Available | 8.0 (102 reviews) | 7.6 (66 reviews) | | **Insights** | Not enough data | 8.4 (173 reviews) ✓ Verified | 8.0 (72 reviews) ✓ Verified | | **Content** | Not enough data | 8.7 (177 reviews) ✓ Verified | 8.0 (68 reviews) ✓ Verified | | **Sampling** | Feature Not Available | Feature Not Available | 7.2 (65 reviews) | #### Display Options | Feature | Loox | Reviews.io | Feefo | |---|---|---|---| | **Badges** | Not enough data | 8.5 (172 reviews) ✓ Verified | 8.7 (68 reviews) ✓ Verified | | **Widgets** | 8.7 (5 reviews) ✓ Verified | 8.9 (198 reviews) ✓ Verified | 8.8 (68 reviews) ✓ Verified | | **Integration & APIs** | 10.0 (5 reviews) ✓ Verified | 8.8 (193 reviews) ✓ Verified | 8.6 (67 reviews) ✓ Verified | | **Marketing** | 9.3 (5 reviews) ✓ Verified | 8.5 (174 reviews) ✓ Verified | 7.7 (64 reviews) ✓ Verified | #### Generative AI | Feature | Loox | Reviews.io | Feefo | |---|---|---|---| | **AI Text Generation** | Not enough data | 8.0 (102 reviews) | Feature Not Available | ### Social Commerce Platforms | Product | Score | Reviews | |---|---|---| | **Loox** | N/A | N/A | | **Reviews.io** | N/A | N/A | | **Feefo** | N/A | N/A | #### Content | Feature | Loox | Reviews.io | Feefo | |---|---|---|---| | **Types** | Not enough data | Not enough data | Not enough data | | **Migration** | Not enough data | Not enough data | Not enough data | | **Publishing** | Not enough data | Not enough data | Not enough data | | **UGC** | Not enough data | Not enough data | Not enough data | #### Engagement | Feature | Loox | Reviews.io | Feefo | |---|---|---|---| | **Live Streaming** | Not enough data | Not enough data | Not enough data | | **Omnichannel** | Not enough data | Not enough data | Not enough data | | **Personalization** | Not enough data | Not enough data | Not enough data | | **Conversational Commerce** | Not enough data | Not enough data | Not enough data | | **Moderation** | Not enough data | Not enough data | Not enough data | #### Social Shopping | Feature | Loox | Reviews.io | Feefo | |---|---|---|---| | **Promotions** | Not enough data | Not enough data | Not enough data | | **Shoppable Media** | Not enough data | Not enough data | Not enough data | | **AR/VR** | Not enough data | Not enough data | Not enough data | | **Social Store** | Not enough data | Not enough data | Not enough data | #### Analytics | Feature | Loox | Reviews.io | Feefo | |---|---|---|---| | **Product Insights** | Not enough data | Not enough data | Not enough data | | **Social Listening** | Not enough data | Not enough data | Not enough data | | **Campaigns** | Not enough data | Not enough data | Not enough data | ### User-Generated Content | Product | Score | Reviews | |---|---|---| | **Loox** | N/A | N/A | | **Reviews.io** | N/A | N/A | | **Feefo** | N/A | N/A | #### Visual UGC | Feature | Loox | Reviews.io | Feefo | |---|---|---|---| | **Campaign Customization** | Not enough data | Not enough data | Not enough data | | **Widget Customization** | Not enough data | Not enough data | Not enough data | | **Widget** | Not enough data | Not enough data | Not enough data | | **Media Library** | Not enough data | Not enough data | Not enough data | #### Integrations | Feature | Loox | Reviews.io | Feefo | |---|---|---|---| | **Social Media** | Not enough data | Not enough data | Not enough data | | **Content Creation** | Not enough data | Not enough data | Not enough data | | **Marketing Automation** | Not enough data | Not enough data | Not enough data | | **Rights Management** | Not enough data | Not enough data | Not enough data | #### Support | Feature | Loox | Reviews.io | Feefo | |---|---|---|---| | **Onboarding** | Not enough data | Not enough data | Not enough data | | **24/7 Client Support** | Not enough data | Not enough data | Not enough data | #### Performance | Feature | Loox | Reviews.io | Feefo | |---|---|---|---| | **UGC Analytics** | Not enough data | Not enough data | Not enough data | | **Lazy-Loading** | Not enough data | Not enough data | Not enough data | ### Influencer Marketing Platforms | Product | Score | Reviews | |---|---|---| | **Loox** | N/A | N/A | | **Reviews.io** | N/A | N/A | | **Feefo** | N/A | N/A | #### Influencer Marketing | Feature | Loox | Reviews.io | Feefo | |---|---|---|---| | **Influencer Recruitment** | Not enough data | Not enough data | Not enough data | | **Influencer Scoring** | Not enough data | Not enough data | Not enough data | | **Audience Analysis** | Not enough data | Not enough data | Not enough data | | **Influencer Segmentation** | Not enough data | Not enough data | Not enough data | | **Influencer Collaboration** | Not enough data | Not enough data | Not enough data | | **User-Generated Content (UGC) Management** | Not enough data | Not enough data | Not enough data | | **Content Approval** | Not enough data | Not enough data | Not enough data | | **Campaign Analytics** | Not enough data | Not enough data | Not enough data | | **Reporting and Dashboards** | Not enough data | Not enough data | Not enough data | | **Data Importing and Exporting Tools** | Not enough data | Not enough data | Not enough data | | **Influencer Whitelisting** | Not enough data | Not enough data | Not enough data | | **Influencer Compensation** | Not enough data | Not enough data | Not enough data | | **Social Commerce** | Not enough data | Not enough data | Not enough data | | **E-Commerce Integration** | Not enough data | Not enough data | Not enough data | #### Agentic AI - Influencer Marketing Platforms | Feature | Loox | Reviews.io | Feefo | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | Not enough data | ### Online Reputation Management | Product | Score | Reviews | |---|---|---| | **Loox** | N/A | N/A | | **Reviews.io** | 8.3/10 | 263 | | **Feefo** | 7.1/10 | 56 | #### Consumer Intelligence | Feature | Loox | Reviews.io | Feefo | |---|---|---|---| | **Customer Feedback** | Not enough data | 9.4 (221 reviews) ✓ Verified | 9.3 (55 reviews) ✓ Verified | | **Competitive Intelligence** | Not enough data | 8.8 (170 reviews) ✓ Verified | 7.4 (47 reviews) | | **Sentiment Analysis** | Not enough data | 8.8 (179 reviews) ✓ Verified | 8.4 (48 reviews) ✓ Verified | #### Reporting | Feature | Loox | Reviews.io | Feefo | |---|---|---|---| | **Revenue Reporting** | Not enough data | 7.9 (151 reviews) | 6.9 (44 reviews) | | **Corporate Reporting** | Not enough data | 8.2 (159 reviews) ✓ Verified | 7.6 (46 reviews) ✓ Verified | | **Dashboard** | Not enough data | 9.1 (205 reviews) ✓ Verified | 8.7 (53 reviews) ✓ Verified | #### Media Monitoring | Feature | Loox | Reviews.io | Feefo | |---|---|---|---| | **Social Networks Monitoring** | Not enough data | 7.9 (151 reviews) ✓ Verified | 6.1 (43 reviews) | | **Social Media Management** | Not enough data | 8.0 (149 reviews) ✓ Verified | 6.3 (43 reviews) | | **Digital Media Monitoring** | Not enough data | 8.1 (152 reviews) ✓ Verified | 6.3 (44 reviews) | #### In-House Management | Feature | Loox | Reviews.io | Feefo | |---|---|---|---| | **Employee Performance** | Not enough data | Feature Not Available | Feature Not Available | | **Team Workflow** | Not enough data | Feature Not Available | Feature Not Available | #### Generative AI | Feature | Loox | Reviews.io | Feefo | |---|---|---|---| | **AI Text Generation** | Not enough data | 7.9 (76 reviews) | Feature Not Available | #### Agentic AI - Online Reputation Management | Feature | Loox | Reviews.io | Feefo | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | 7.8 (26 reviews) | 6.3 (27 reviews) | | **Multi-step Planning** | Not enough data | 8.3 (25 reviews) | 6.1 (26 reviews) | | **Cross-system Integration** | Not enough data | 8.5 (33 reviews) | 6.6 (25 reviews) | | **Adaptive Learning** | Not enough data | 8.2 (25 reviews) | 6.5 (25 reviews) | | **Proactive Assistance** | Not enough data | 8.3 (25 reviews) | 7.1 (25 reviews) | | **Decision Making** | Not enough data | 8.3 (25 reviews) | 6.9 (25 reviews) | --- ## Categories **Shared Categories (1):** [Review Management Software](https://www.g2.com/categories/review-management-software) **Unique to Loox (3):** [User-Generated Content Platforms](https://www.g2.com/categories/user-generated-content-platforms), [Social Commerce Platforms](https://www.g2.com/categories/social-commerce-platforms), [Influencer Marketing Platforms](https://www.g2.com/categories/influencer-marketing-platforms) **Unique to Reviews.io (1):** [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management) **Unique to Feefo (2):** [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management), [Experience Management Software](https://www.g2.com/categories/experience-management) --- ## Reviewer Demographics ### By Company Size | Segment | Loox | Reviews.io | Feefo | |---|---|---|---| | **Small-Business** | 86.7% | 84.9% | 54.0% | | **Mid-Market** | 13.3% | 14.3% | 34.9% | | **Enterprise** | 0% | 0.8% | 11.1% | ### By Industry #### Loox - **Apparel & Fashion:** 30.0% - **Retail:** 23.3% - **Food & Beverages:** 10.0% - **Consumer Goods:** 6.7% - **Consulting:** 3.3% - **Oil & Energy:** 3.3% - **Luxury Goods & Jewelry:** 3.3% - **Health, Wellness and Fitness:** 3.3% - **Fine Art:** 3.3% - **Events Services:** 3.3% - **Other:** 10.0% #### Reviews.io - **Retail:** 25.8% - **Apparel & Fashion:** 8.4% - **Consumer Goods:** 5.7% - **Health, Wellness and Fitness:** 5.6% - **Marketing and Advertising:** 3.8% - **Food & Beverages:** 3.0% - **Cosmetics:** 2.9% - **Automotive:** 2.5% - **Information Technology and Services:** 2.2% - **Sporting Goods:** 2.1% - **Other:** 37.9% #### Feefo - **Retail:** 16.7% - **Leisure, Travel & Tourism:** 15.1% - **Financial Services:** 6.3% - **Insurance:** 5.6% - **Apparel & Fashion:** 4.8% - **Automotive:** 3.2% - **Consumer Goods:** 3.2% - **Marketing and Advertising:** 3.2% - **Food & Beverages:** 2.4% - **Hospitality:** 2.4% - **Other:** 37.3% --- ## Alternatives ### Alternatives to Loox - [Yotpo](https://www.g2.com/products/yotpo/reviews) — 4.3/5 stars (265 reviews) - [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) — 4.2/5 stars (809 reviews) - [Trustpilot](https://www.g2.com/products/trustpilot/reviews) — 3.4/5 stars (257 reviews) - [Okendo](https://www.g2.com/products/okendo/reviews) — 4.6/5 stars (361 reviews) - [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) — 4.1/5 stars (1207 reviews) - [inBeat](https://www.g2.com/products/inbeat/reviews) — 4.9/5 stars (585 reviews) - [Adobe Experience Manager](https://www.g2.com/products/adobe-experience-manager/reviews) — 4.2/5 stars (673 reviews) - [Emplifi](https://www.g2.com/products/emplifi-emplifi/reviews) — 4.4/5 stars (382 reviews) - [Dash Social](https://www.g2.com/products/dash-social/reviews) — 4.7/5 stars (401 reviews) - [Later Social](https://www.g2.com/products/later-social/reviews) — 4.5/5 stars (380 reviews) ### Alternatives to Reviews.io - [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) — 4.2/5 stars (809 reviews) - [Yotpo](https://www.g2.com/products/yotpo/reviews) — 4.3/5 stars (265 reviews) - [Trustpilot](https://www.g2.com/products/trustpilot/reviews) — 3.4/5 stars (257 reviews) - [Shopper Approved](https://www.g2.com/products/shopper-approved/reviews) — 4.7/5 stars (235 reviews) - [Okendo](https://www.g2.com/products/okendo/reviews) — 4.6/5 stars (361 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4060 reviews) - [PowerReviews](https://www.g2.com/products/powerreviews/reviews) — 4.4/5 stars (196 reviews) - [Podium](https://www.g2.com/products/podium/reviews) — 4.6/5 stars (2096 reviews) - [Reputation](https://www.g2.com/products/reputation/reviews) — 4.6/5 stars (2469 reviews) - [NiceJob](https://www.g2.com/products/nicejob/reviews) — 4.8/5 stars (416 reviews) ### Alternatives to Feefo - [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) — 4.2/5 stars (809 reviews) - [Yotpo](https://www.g2.com/products/yotpo/reviews) — 4.3/5 stars (265 reviews) - [Trustpilot](https://www.g2.com/products/trustpilot/reviews) — 3.4/5 stars (257 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4060 reviews) - [PowerReviews](https://www.g2.com/products/powerreviews/reviews) — 4.4/5 stars (196 reviews) - [Okendo](https://www.g2.com/products/okendo/reviews) — 4.6/5 stars (361 reviews) - [Reputation](https://www.g2.com/products/reputation/reviews) — 4.6/5 stars (2469 reviews) - [Podium](https://www.g2.com/products/podium/reviews) — 4.6/5 stars (2096 reviews) - [Shopper Approved](https://www.g2.com/products/shopper-approved/reviews) — 4.7/5 stars (235 reviews) - [Yext](https://www.g2.com/products/yext/reviews) — 4.4/5 stars (1121 reviews) --- ## Top Discussions ### Loox - Title: [What is loox?](https://www.g2.com/discussions/what-is-loox) — 2 comments, 1 upvote > **Top comment:** "A review platform which start from a very low price!" - Title: [How Can I Use Loox To Post My Facebook/ Instagram Ad (Photo Ad / Video Ad)](https://www.g2.com/discussions/25278-how-can-i-use-loox-to-post-my-facebook-instagram-ad-photo-ad-video-ad) — 1 comment, 1 upvote > **Top comment:** "Hey Trevor, For displaying photo reviews on Facebook or Instagram ads, I recommend using our Integration with Admonks, which allows you to launch powerful..." - Title: [Can Loox really post onto Facebook? I mean without conditions like I first need 2000 likes on Facebook... I would like that feature.](https://www.g2.com/discussions/25163-can-loox-really-post-onto-facebook-i-mean-without-conditions-like-i-first-need-2000-likes-on-facebook-i-would-like-that-feature) — 1 comment, 1 upvote > **Top comment:** "Hey Wes, Posting a review to your Facebook business page is available regardless of the number of likes your page has. The 2,000 limitation applies only..." ### Reviews.io No discussions available for this product. ### Feefo - Title: [What is Feefo used for?](https://www.g2.com/discussions/what-is-feefo-used-for) — 1 comment *(includes official response)* > **Top comment:** "From sales-boosting insights to confidence-enhancing tools, Feefo helps you grow profits and build trust. We’re more than just a verified reviews platform...." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/loox-vs-reviews-io-vs-feefo)