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Compare Loop11 and User Interviews 
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At a Glance
Market Segments
Mid-Market (42.9% of reviews)
Small-Business (52.5% of reviews)
Entry-Level Pricing
Free Trial
$49.00
Loop11
Star Rating
(14)3.7 out of 5
Market Segments
Mid-Market (42.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Browse all 4 pricing plansUser Interviews
Star Rating
(1,044)4.6 out of 5
Market Segments
Small-Business (52.5% of reviews)
Pros & Cons
Entry-Level Pricing
$49.00
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that "User Interviews" excels in ease of use with a score of 9.2, making it a preferred choice for small businesses looking for a straightforward interface, while "Loop11" has a lower score of 8.5, indicating a steeper learning curve for new users.
- Reviewers mention that "User Interviews" offers robust survey customization options, particularly with its "Survey Builder" scoring 8.6 and "Question Types" at 8.8, which allows for a more tailored survey experience compared to "Loop11," which lacks detailed ratings in these areas.
- G2 users highlight the superior quality of support from "User Interviews," with a score of 9.2, suggesting that users feel well-supported during their projects, whereas "Loop11" received a lower score of 8.5, indicating potential gaps in customer service responsiveness.
- Users on G2 report that "User Interviews" shines in its analytics capabilities, particularly with "Reporting & Analytics" scoring 8.7, which helps users derive actionable insights, while "Loop11" does not provide comparable ratings for analytics features.
- Reviewers mention that "User Interviews" has a strong product direction with a score of 9.4, indicating a commitment to continuous improvement and innovation, while "Loop11" scored 8.8, suggesting it may not be as forward-thinking in its development roadmap.
- Users say that "User Interviews" provides a more comprehensive participant selection process, with a recruitment pool score of 8.3, allowing for better targeting of survey participants, while "Loop11" does not have specific ratings in this area, which may limit its effectiveness in reaching the desired audience.
Pricing
Entry-Level Pricing
Loop11
Free
Free Trial
- Full features of the Enterprise subscription for 14 days
User Interviews
Recruit Pay As You Go
$49.00
For teams doing occasional research.
- Access to 5 million+ participants
- Rich targeting & screening
- Scheduling automation
Free Trial
Loop11
Free Trial is available
User Interviews
Free Trial is available
Ratings
Meets Requirements
8.2
11
8.9
573
Ease of Use
8.6
11
9.0
592
Ease of Setup
Not enough data
8.6
209
Ease of Admin
Not enough data
9.0
114
Quality of Support
8.5
9
9.1
527
Has the product been a good partner in doing business?
Not enough data
9.1
114
Product Direction (% positive)
8.9
11
9.3
588
Features by Category
User Response Methods
Not enough data
7.5
225
|
Verified
Not enough data
6.2
195
Not enough data
8.2
224
Not enough data
5.9
192
Not enough data
6.6
203
Participant Selection
Not enough data
6.9
197
Not enough data
4.9
48
Not enough data
6.0
188
Not enough data
8.1
217
|
Verified
Insights
Not enough data
6.7
189
|
Verified
Not enough data
6.9
198
|
Verified
Not enough data
6.8
197
|
Verified
Generative AI
Not enough data
5.0
75
User Behavior
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
A/B Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visitor Information
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Session Replay
Not enough data
Not enough data
Survey Management
Not enough data
8.3
180
Not enough data
8.5
227
Not enough data
8.2
171
Not enough data
8.6
189
Survey Customization
Not enough data
7.7
161
Not enough data
8.0
162
Not enough data
7.9
166
Not enough data
Feature Not Available
Survey Insights
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
148
Not enough data
8.5
163
Agentic AI - Survey
Not enough data
5.2
10
Not enough data
6.2
10
Not enough data
7.2
10
Agentic AI - Software Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Heatmap Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Loop11 and User Interviews are categorized as User Research
Reviews
Reviewers' Company Size
Loop11
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
User Interviews
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Telecommunications
14.3%
Financial Services
14.3%
Real Estate
7.1%
Marketing and Advertising
7.1%
Market Research
7.1%
Other
50.0%
Information Technology and Services
10.9%
Computer Software
9.6%
Market Research
8.4%
Financial Services
5.5%
Research
4.6%
Other
60.9%
Discussions
Loop11 has no discussions with answers
How many user interviews should you do?
2 Comments
ID
as many as your knowledge/data set would benefitRead more
What do user interviews pay?
2 Comments
CM
As mentioned in the previous comment the pay is typically done via a choice of literary hundreds of gift card options. Some studies, although rare will lay...Read more
Why is Amazon credit the main form of payment?
1 Comment
UM
We now offer many options beyond Amazon Gift Cards! Check it out https://www.userinterviews.com/support/incentive-payments :)Read more
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