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Compare Loop11 and Optimal 
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At a Glance
Market Segments
Mid-Market (42.9% of reviews)
Mid-Market (45.2% of reviews)
Entry-Level Pricing
Free Trial
$199.00 Per Month
Loop11
Star Rating
(14)3.7 out of 5
Market Segments
Mid-Market (42.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Browse all 4 pricing plansOptimal
Star Rating
(46)4.3 out of 5
Market Segments
Mid-Market (45.2% of reviews)
Pros & Cons
Entry-Level Pricing
$199.00 Per Month
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Loop11 offers a free trial, making it accessible for mid-market companies looking to test the software before committing, while Optimal Workshop starts at $107.00, which may be a barrier for small businesses.
- Reviewers mention that Loop11 has a solid ease of use rating of 8.5, but Optimal Workshop outshines it with a score of 9.2, indicating a more intuitive interface that users find easier to navigate.
- G2 users highlight that Loop11 excels in participant selection with its in-app and on-site recruitment options, whereas Optimal Workshop provides a more comprehensive analytics suite that users say helps in deriving actionable insights.
- Users on G2 report that Loop11's quality of support is rated at 8.5, which is favorable, but they note that Optimal Workshop lacks detailed support ratings, leaving some users uncertain about the level of assistance they can expect.
- Reviewers mention that while both products have a good product direction, Loop11's score of 8.8 suggests a more positive outlook on future updates and features compared to Optimal Workshop's 7.7, which may indicate less confidence in its ongoing development.
- Users say that Loop11's video snippets feature is particularly useful for gathering qualitative data, while Optimal Workshop's collaboration tools are praised for enhancing team workflows, making it a better choice for teams focused on collaborative research.
Pricing
Entry-Level Pricing
Loop11
Free
Free Trial
- Full features of the Enterprise subscription for 14 days
Optimal
Starter
$199.00
Per Month
Perfect for individuals to gather user insights. Unlimited users. Billed annually.
- Launch up to 5 studies per year
- Prototype testing
- Surveys
Free Trial
Loop11
Free Trial is available
Optimal
Free Trial is available
Ratings
Meets Requirements
8.2
11
8.2
35
Ease of Use
8.6
11
8.8
35
Ease of Setup
Not enough data
8.7
29
Ease of Admin
Not enough data
8.6
11
Quality of Support
8.5
9
8.5
25
Has the product been a good partner in doing business?
Not enough data
8.9
9
Product Direction (% positive)
8.9
11
8.4
36
Features by Category
User Response Methods
Not enough data
8.3
32
Not enough data
5.9
28
Not enough data
5.8
28
Not enough data
5.1
28
Not enough data
7.2
31
Participant Selection
Not enough data
4.6
17
Not enough data
4.9
17
Not enough data
5.1
27
Not enough data
5.2
29
Insights
Not enough data
8.5
34
Not enough data
7.3
32
Not enough data
8.2
33
Generative AI
Not enough data
5.6
27
User Behavior
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
A/B Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visitor Information
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Session Replay
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Insights
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Management
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Software Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Heatmap Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Design - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audience Access - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Loop11 and Optimal are categorized as User Research
Unique Categories
Optimal is categorized as Consumer Insights Platforms, Enterprise Feedback Management, Survey, and User Research Repositories
Reviews
Reviewers' Company Size
Loop11
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Optimal
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Telecommunications
14.3%
Financial Services
14.3%
Real Estate
7.1%
Marketing and Advertising
7.1%
Market Research
7.1%
Other
50.0%
Design
19.0%
Higher Education
11.9%
Consumer Goods
7.1%
Computer Software
7.1%
Consulting
4.8%
Other
50.0%
Discussions
Loop11 has no discussions with answers
Optimal has no discussions with answers
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